How is the atmoshpere rated at Aduana - Hotel Fénix a Gran Meliá Hotel?

The atmosphere at Aduana - Hotel Fénix a Gran Meliá Hotel is rated 9.1/10 by TheFork users.

How is the service rated at Aduana - Hotel Fénix a Gran Meliá Hotel?

The service at Aduana - Hotel Fénix a Gran Meliá Hotel is rated 9.6/10 by TheFork users.

How is the waiting time rated at Aduana - Hotel Fénix a Gran Meliá Hotel?

The waiting time at Aduana - Hotel Fénix a Gran Meliá Hotel is rated 9/10 by TheFork users.

How is the noise level rated at Aduana - Hotel Fénix a Gran Meliá Hotel?

The noise level at Aduana - Hotel Fénix a Gran Meliá Hotel is rated 8.3/10 by TheFork users.

How is the quality of the cuisine rated at Aduana - Hotel Fénix a Gran Meliá Hotel?

The quality of the food at Aduana - Hotel Fénix a Gran Meliá Hotel is rated 9.4/10 by TheFork users.

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Reviews - Aduana - Hotel Fénix a Gran Meliá Hotel

Name: Aduana - Hotel Fénix a Gran Meliá Hotel
Address: C. de Hermosilla, 2, Madrid, 28001, Spain
Price range: €45 (Prices have been provided by the restaurant)
Rating: 9.4

Reviews

9.4
of 10

Excellent

593 reviews

Ambience

9.1

Food

9.4

Service

9.6

Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

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Paolo P. • 18 reviews
March 22, 2025
10/10
The food, and the service: York, the Metre was very professional and friendly!!!
Claude d. • 63 reviews
February 28, 2025
10/10
the food was very good and the service was great
Claude d. • 63 reviews
February 26, 2025
9.5/10
the food are very tasty we eat fish and we appreciate it the service is great
Iñigo B. • 78 reviews
February 1, 2025
8.5/10
the service is very good
Alberto E. • 5 reviews
April 27, 2024
9/10
Ideal
Mihail B. • 4 reviews
March 3, 2024
10/10
Nice place
James W. • 1 review
April 19, 2023
9.5/10
We had a delightful evening at Aduana. Like most restaurants, they are having staffing issues due to covid. Our waiter was attentive and went out of his way to be sure we were well cared for, but his inexperience was apparent. Location on the terrace is wonderful. Food quite good and well presented.
Antonio G. • 2 reviews
December 26, 2022
4.5/10
Overrated food and presentations were mediocre, but we appreciated kindness and service
Eduardo G. • 4 reviews
September 6, 2022
10/10
A superb restaurant in a superb setting. The menu is wonderful, the staff couldn't have been more helpful or more professional and the view is breathtaking. Our best experience after a week in Madrid, which is saying a lot.
Stefan A. • 1 review
August 26, 2022
10/10
This restaurant is no doubt on its way to get at least one Michelin star. Great food, creative recipes, excellent service (Juan our waiter did a great job fulfilling our most trivial wishes). The location is great but the restaurant is well hidden at the hotel’s executive level. We spent a great evening on the terrace overlooking Plaza Colon and we will surely recommend it to our friends.
Nicolas S. • 1 review
August 8, 2022
10/10
Terrace was a cool little cozy place for a romantic evening dinner. Staff was very friendly and attentive. Food was all fresh and divine. Definitely a place to go.
Kudakwashe S. • 11 reviews
June 4, 2022
10/10
Great food, amazing service and unbeatable views. Will definitely be back!
William r. • 3 reviews
May 29, 2022
10/10
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