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Reviews - Big Fernand - Westfield Part Dieu

Reviews

8.6
of 10

Fabulous
743 reviews
Ambience
8.5
Food
8.7
Service
8.6
Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.
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  • Melissa S.

    Melissa S.11 reviews

    August 8, 2025

    7.5/10

    Food was good but the staff said the discount could not be honoured because for fork booking, you have to order directly at the counter with the staff instead of at the machine. Staff offered free drinks and dessert instead to compensate the discount.

  • Tina G.23 reviews

    May 22, 2025

    10/10

    Big and delicious burgers. Highly recommend this place!

    Big Fernand - Westfield Part DieuOwner

    Bonjour Tina, Merci pour votre merveilleux retour! Nous avons déjà hâte de vous revoir. Les Fernands

  • Phillipa M.3 reviews

    May 23, 2025

    6.5/10

    Burgers had great flavour but size was small - the 2 pieces of bun almost closed on the entire filling. Fries were luke warm.

    Big Fernand - Westfield Part DieuOwner

    Bonjour Phillipa, Merci d'avoir pris le temps de partager votre avis ! Nous sommes ravis que vous ayez apprécié le goût de nos Hamburgés !🍔 Nous avons pris note de vos préoccupations concernant la taille des portions et la température des frites. Notre équipe en cuisine a été informée. Les Fernands

  • Gabriele T.34 reviews

    December 17, 2024

    9/10

    All the hamburgers were excellent, but the French fries could be improved. Overall, I recommend this place.

    Big Fernand - Westfield Part DieuOwner

    Hello Gabriele, Thank you for taking the time to share your experience. We hope to welcome you back soon for more delicious burgers! Les Fernands

  • Camilla P.1 review

    October 26, 2024

    6/10

    The waiter lost our command, and it took abou 40 minutes for him to come to us and verify our order. The waiter/waitress came to our table around 4 times with the wrong burgers, until they finally asked again what we wanted. It took about 1h15min for the order to arrive to our table. Meanwhile, everyone around us were eating just fine. To compensate, they gave us free drinks and dessert. The food was really good, but the service disappointing.

    Big Fernand - Westfield Part DieuOwner

    Bonjour Camilla, Nous sommes désolés si vous n'avez pas apprécié l'expérience. Nous avons partagé votre message aux équipes afin de nous améliorer la prochaine fois. Toutes nos excuses, Les Fernands.

  • Francois n.

    Francois n.11 reviews

    October 10, 2024

    8.5/10

    good food

  • Bassel E.4 reviews

    September 14, 2024

    10/10

    Good

  • Federica D.

    Federica D.5 reviews

    August 21, 2024

    9/10

    The beaf was very good. The waiter was friendly and kind.

  • Thomas v.1 review

    July 29, 2024

    8/10

    The food was very good, burgers were a little pricy, but on our table within 5-10 minutes after ordering. Staff was extremely friendly and cooperative regarding gluten free dietary needs (you can bring your own bun). When we asked for extra sauce for with the fries we got it extremely fast. The fries came with a seasoning which was a little too much for our liking, but still very tasty.

  • Ana F.

    Ana F.1 review

    July 13, 2024

    10/10

    tasty food and quick service, I appreciated it

  • Clement C.1 review

    June 29, 2024

    10/10

    Very good

  • David B.4 reviews

    June 29, 2024

    5.5/10

    Decent food, but slow service and rather crowded. No 50% but only 30% TheFork discount given at the cash desk, which was unfair.

  • Leonardo R.1 review

    June 8, 2024

    9.5/10

    Great hamburgers

  • Thierry M.93 reviews

    October 14, 2023

    10/10

    Burgers excellents

  • Melissa J.

    Melissa J.17 reviews

    October 5, 2023

    10/10

    Super.

Tripadvisor reviews

Tripadvisor
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