Reviews - Big Fernand - Westfield Part Dieu
Reviews
8.6of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
LAZAROS K. • 9 reviews
August 4, 2025
7/10The service was a bit slow, the offer didn’t include the menu and had had some tricks, the food was ok but nothing special.
Melissa S. • 11 reviews
August 8, 2025
7.5/10Food was good but the staff said the discount could not be honoured because for fork booking, you have to order directly at the counter with the staff instead of at the machine. Staff offered free drinks and dessert instead to compensate the discount.
Tina G. • 23 reviews
May 22, 2025
10/10Big and delicious burgers. Highly recommend this place!
Big Fernand - Westfield Part Dieu • Owner
Bonjour Tina, Merci pour votre merveilleux retour! Nous avons déjà hâte de vous revoir. Les Fernands
Phillipa M. • 3 reviews
May 23, 2025
6.5/10Burgers had great flavour but size was small - the 2 pieces of bun almost closed on the entire filling. Fries were luke warm.
Big Fernand - Westfield Part Dieu • Owner
Bonjour Phillipa, Merci d'avoir pris le temps de partager votre avis ! Nous sommes ravis que vous ayez apprécié le goût de nos Hamburgés !🍔 Nous avons pris note de vos préoccupations concernant la taille des portions et la température des frites. Notre équipe en cuisine a été informée. Les Fernands
Gabriele T. • 34 reviews
December 17, 2024
9/10
All the hamburgers were excellent, but the French fries could be improved. Overall, I recommend this place.
Big Fernand - Westfield Part Dieu • Owner
Hello Gabriele, Thank you for taking the time to share your experience. We hope to welcome you back soon for more delicious burgers! Les Fernands
Camilla P. • 1 review
October 26, 2024
6/10The waiter lost our command, and it took abou 40 minutes for him to come to us and verify our order. The waiter/waitress came to our table around 4 times with the wrong burgers, until they finally asked again what we wanted. It took about 1h15min for the order to arrive to our table. Meanwhile, everyone around us were eating just fine. To compensate, they gave us free drinks and dessert. The food was really good, but the service disappointing.
Big Fernand - Westfield Part Dieu • Owner
Bonjour Camilla, Nous sommes désolés si vous n'avez pas apprécié l'expérience. Nous avons partagé votre message aux équipes afin de nous améliorer la prochaine fois. Toutes nos excuses, Les Fernands.
Francois n. • 11 reviews
October 10, 2024
8.5/10good food
Bassel E. • 4 reviews
September 14, 2024
10/10Good
Federica D. • 5 reviews
August 21, 2024
9/10The beaf was very good. The waiter was friendly and kind.
Thomas v. • 1 review
July 29, 2024
8/10The food was very good, burgers were a little pricy, but on our table within 5-10 minutes after ordering. Staff was extremely friendly and cooperative regarding gluten free dietary needs (you can bring your own bun). When we asked for extra sauce for with the fries we got it extremely fast. The fries came with a seasoning which was a little too much for our liking, but still very tasty.
Ana F. • 1 review
July 13, 2024
10/10tasty food and quick service, I appreciated it
Clement C. • 1 review
June 29, 2024
10/10Very good
David B. • 4 reviews
June 29, 2024
5.5/10Decent food, but slow service and rather crowded. No 50% but only 30% TheFork discount given at the cash desk, which was unfair.
Leonardo R. • 1 review
June 8, 2024
9.5/10Great hamburgers
Thierry M. • 94 reviews
October 14, 2023
10/10Burgers excellents
Melissa J. • 17 reviews
October 5, 2023
10/10Super.
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