Bistrot City Lyon Cité Internationale

Yves S.9 months ago

6.5

We made a reservation. The restaurant is part of a hotel and that's how it felt. They had a group of bus traveling with a preselected dinner. So it felt like they were not very instressted in a'la carte guests. The meal was ok but our medium ordered steaks were nearly well.

helpful

Bistrot City Lyon Cité Internationale

Dear customer, Thank you for taking the time to share your feedback regarding your recent visit to our restaurant. I am truly sorry to hear that your experience did not meet your expectations. We try to provide attentive service to all our guests, and I regret that the presence of the group affected the atmosphere and your overall enjoyment. Additionally, I apologize that your steaks were not cooked to the medium temperature you requested. Please know that your comments are important to us, and we will address these issues with our team to ensure improvements are made. Thank you again for your honest feedback.