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Reviews - Casa do Lago by SOI

Name: Casa do Lago by SOI
Address: Rua Jau - 54 - Jardins & Casa do Lago, Lisboa, 1300-314, Portugal
Price range: €33 (Prices have been provided by the restaurant)
Rating: 8.5

Reviews

8.5
of 10

Fabulous

469 reviews

Ambience

9.4

Food

8.2

Service

8.2

Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

How do we calculate ratings?

António D. • 24 reviews
October 4, 2025
7/10
Food was ok, nothing we had justify the price of the items. only the location being inside a luxury hotel. Havin the bill come with a "recommended gratuity" is also something that is increasing in this type of restaurants. We were informed it is optional!
Paulina O. • 15 reviews
September 28, 2025
10/10
Delicious food and the best sobremesa in my life ;)
Daniel C. • 3 reviews
October 1, 2025
10/10
The food is really good!
Margarida B. • 4 reviews
September 24, 2025
7/10
Great space Ridiculously expensive Limited lunch menu
Ana M. • 5 reviews
September 27, 2025
9.5/10
Very good Bao’s, the place is awesome if it wasn’t for the overpriced beverages it was a 10
Mykhailo T. • 1 review
September 22, 2025
7/10
The atmosphere is really nice, but the food is spicy(not in my taste), and also prices for cocktails are kinda high. But in general good experience
Rita F. • 6 reviews
September 16, 2025
9/10
Great
Hugues H. • 26 reviews
September 15, 2025
4.5/10
we choice 2 plates quite expensive (40 and 70 €) crab salad which just comes out from congelador and a lobster over cooked, probably also fresh out of congelador ! Not better experience with dessert.... So never again with the same chef
giulia l. • 1 review
September 10, 2025
3.5/10
The food was so very bad, especially considering that it is not a cheap place. Fried shrimp and spring rolls tasted and felt like supermarket frozen food. And the 35 euros fish curry was so heavy on fat (coconut milk I suppose) that we could only eat half of it and then had digestive issues all afternoon. This is a tourist trap food wise. I can also add that without even telling us, they added 10 euros in gratifications to the bill. We only discovered this because we asked about every item in the bill, otherwise we would have paid the sum without having a chance to decide if we wanted to. The place is beautiful, with a run down feeling but the food is a total failure and an expensive one. My advice is: run from it!
Sara J. • 8 reviews
August 25, 2025
10/10
Wonderful experience! The staff is incredible and the food is incredible! Highly recommend passing by to have a dinner!
David P. • 5 reviews
August 20, 2025
10/10
Very nice place and outdoor seating. Waiters were very friendly
Paulina O. • 15 reviews
August 17, 2025
10/10
Amazing place
Carlos S. • 4 reviews
August 13, 2025
9/10
The environment and the treatment we received
Cláudia M. • 7 reviews
July 26, 2025
5/10
The ambience was great, given all the green surrounding and the proper music on a sunset. The service was average but the food was really below expectations and expensive for what it was.
Sofia S. • 4 reviews
August 6, 2025
6.5/10
The restaurant has a wonderful atmosphere, but unfortunately, the rest of the experience does not live up to the premium prices. The food is quite average overall. We tried the Black Bambu Bread, Pastrami Green Tacos, and the Pla Tod. The Black Bambu Bread was good, but €21 for a single meat bun feels excessive and hard to justify. The Pastrami in the tacos had an artificial flavor. The Pla Tod was nicely fried and fresh, which I appreciated. However, the rice served with it was very bland and lacked any flavor. Service was friendly, but lacked professionalism and efficiency. To top it off, the 10% mandatory service fee felt unwelcome, especially given the overall experience. In summary, while the setting is great, the food and service don’t match the high prices.
Luisa C. • 6 reviews
August 2, 2025
6.5/10
The food was great, no complaints there. However, we booked through The Fork for 10 p.m., and when we arrived, we were told the kitchen was already closed. The staff made it seem like it was our fault for arriving “late,” even though the booking was accepted at that time. They said they would check if the kitchen could reopen but that we’d need to order very quickly. It made for an uncomfortable start to the meal. On top of that, we ordered spring rolls, but they never arrived—apparently the kitchen couldn’t prepare them anymore, though this wasn’t communicated clearly at the time. Overall, a shame, because the food that we did get was genuinely good.
Caroline G. • 37 reviews
July 29, 2025
8.5/10
Amazing food and beautiful place. Service is slow, the staff is not attentive.
Carolina M. • 26 reviews
July 13, 2025
8.5/10
+1
The location is great! For starters, we had the panipuri and the pastrami green tacos which were great! For the main courses, we had the fung pao beef and the pla tod. The pla tod was amazing! The fung pao beef was well cooked but it wasn't mind blowing, we almost missed the lichies. We felt the sides were poor comparing to the portion served.
Maria D. • 2 reviews
July 7, 2025
10/10
Great restaurant within the Pestana palace hotel. Asian food with the best ice cream and marshmallow desert I've ever had!!!! We sat outdoors and the sunset was amazing too! I would highly recommend to make a reservation whether you are staying at the Pestana palace or not. 👏😋
Riana V. • 6 reviews
July 11, 2025
6/10
The service was extremely slow, I had to call over the waiter a couple of times for service, and then a 10% service charge was automatically added. They did not have spring rolls or a cocktail i wanted to order. the boa buns were really good and the crispy fingers. the brisket smash burger was overcooked and the bun was not fresh. for being the popular item on the menu it was underwhelming.
Rita S. • 10 reviews
July 4, 2025
9/10
+1
Amazing experience! The food was excellent — from the starters to the main courses, everything was delicious. The decor is stunning and truly memorable. The service was a bit slow, especially considering the room wasn’t very full, but overall it was a great dining experience.
Domingos T. • 1 review
June 24, 2025
7/10
nice
Marta C. • 9 reviews
July 6, 2025
10/10
We had a wonderful experience at Casa do Lago by SOI! Despite the heat of a summer day, the dining area was refreshingly cool and welcoming. The perfect setting to relax and enjoy a great meal. The food was absolutely delicious. We started with the spring rolls, pakora, and brisket bao, all packed with flavor and beautifully presented. For mains, we tried both the chicken and vegetable green curry, as well as the smash pastrami burger. Everything was cooked to perfection and full of vibrant, balanced flavors. Dessert was a highlight! The Soi Loco was amazing! A must-try. The Thai ice cream and the pineapple colé were also excellent, light and refreshing ways to end the meal. The staff were incredibly kind and attentive, offering great suggestions and making us feel truly looked after throughout the whole experience. Highly recommend. We’ll definitely be coming back!
Sonia R. • 295 reviews
July 7, 2025
7.5/10
We were provided with a dinner menu only, not the "funnier" dishes that I had seen on The Fork when reserving; meat was really tough and the chicken in the salad had a sort of a rancid taste. Overall a very expensive experience for the quality of food, with a kind service and really nice location
Sebastien C. • 99 reviews
June 30, 2025
9.5/10
Lovely setting, great food. Prices are on the high side, and the 10% tip wasn't properly flagged.
SARA M. • 35 reviews
June 26, 2025
9/10
+5
The Chinese pavilion is the perfect backdrop for an elevated pan-Asian dining: seafood, vegetables and sauces dance in harmony, lulled by the evening breeze. A special remark for the careful, friendly and warm service - our waiter, Zahid, went above and beyond to make everything perfect for us.
Mafalda A. • 69 reviews
June 25, 2025
10/10
Absolutely loved this place! I will definitely come back. The staff was super nice – our server, Zahid, was very attentive. The food was also very good
Sergio G. • 53 reviews
June 26, 2025
6/10
The food was absolutely terrible. Everything tasted like instant food from the supermarket, reheated. I ordered the chicken green curry, which was nothing like a green curry at all. It tasted like a yellow curry and had only four pieces of chicken cubes. The home run sandwich was nothing Asian about it. It was served with fries. It would have been much better if it had been served with an Asian-style salad.
António C. • 5 reviews
June 23, 2025
6/10
The place itself is really nice, but too expensive for the quality of the food. If you come here for a drink in the summer it might be worth it but prepare to pay 3x the normal amount for a beer or cocktail.
Lisbeth G. • 21 reviews
June 17, 2025
4.5/10
The place is amazing and beautiful but it's too expensive for the type of food (like street food).
Tim W. • 17 reviews
June 20, 2025
7/10
Location in the garden of the palace is lovely. The team were very good. Food was very disappointing. Nothing special. Quite basic.
Anca T. • 49 reviews
June 11, 2025
7.5/10
Beautiful setting but the menu, while ambitious, doesn’t deliver. The bahn me are actually Asian style club sandwiches. Portions are small for the price. Price would not be an issue if the food was actually better. €6 for a bottle of water belongs to a high end restaurant not a poolside pavilion. Would not return
Birat S. • 1 review
June 12, 2025
10/10
Ambience was good and food was amazing. Super friendly staff <3 Definitely recommend to visit when in Lisbon!
Gregor B. • 39 reviews
June 9, 2025
8.5/10
The space (in the Park of the Pestana Hotel) is outstandingly beautiful and exceptional. Service is very friendly, attentive and warm. Also the food is outstanding: everything is exactly at the right point: of spiciness, of aroma, of composition. ... except the French fries, which were soaked and fluffy. The strangest things, though, was how they dealt with the billing: a) by default, 10% of tip is added to the bill, so you'd had to actively opt out. This is quite unusual, and 10% is an unusual amount. Except maybe for a very exclusive establishment b) yet: the service in an exclusive establishment wouldn't have made the mistake of multiplying my bill by 10 (to over 1000€), then wouldn't let us wait (with 2 kids) for 30 minutes while correcting this, and would certainly have offered whatever treat to compensate... or would have reimbursed me the amount of the tip. So: for us there was a certain mismatch between aspiration and delivery.
Lucía R. • 5 reviews
June 9, 2025
7/10
The menú is very repetitive, lacking flavor and the sandwich was very dry… Additionally, the service was avoiding attending. You had to stand up and go to the waiters de them to attend you. Beautiful place but the food and the service were not up to standards.
Joan V. • 11 reviews
June 1, 2025
10/10
Great food environement and service!