How is the service rated at Chez Francis?

The service at Chez Francis is rated 8.3/10 by TheFork users.

How is the waiting time rated at Chez Francis?

The waiting time at Chez Francis is rated 7.7/10 by TheFork users.

How is the quality of the cuisine rated at Chez Francis?

The quality of the food at Chez Francis is rated 8.2/10 by TheFork users.

How is the atmoshpere rated at Chez Francis?

The atmosphere at Chez Francis is rated 8.5/10 by TheFork users.

How is the noise level rated at Chez Francis?

The noise level at Chez Francis is rated 6.6/10 by TheFork users.

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Reviews - Chez Francis

Name: Chez Francis
Address: 7 Place de l'Alma, Paris, 75008, France
Price range: €66 (Prices have been provided by the restaurant)
Rating: 8.3

7 Place de l'Alma, 75008, Paris

FrenchAverage price €66

8.3

(1,846 reviews)

See other 60 photos

Reviews

8.3
of 10

Very good

1846 reviews

Ambience

8.5

Food

8.2

Service

8.3

Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

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JEAN S. • 2 reviews
January 8, 2025
10/10
Is good
Chez Francis • Owner
Hello Jean S., thank you for your feedback! We are delighted that your experience met your expectations. Our French restaurant, located on avenue George V, offers a varied cuisine as well as a beautiful terrace to enjoy the view of the Eiffel Tower. We look forward to welcoming you again. Votre Maison Chez Francis, excellence and tradition Place de l'Alma 🗼⭐ 7/7.
Christele D. • 1 review
January 1, 2025
10/10
Excellent
Chez Francis • Owner
Bonjour Christele D., merci pour vos aimables mots ! Nous sommes heureux que vous ayez apprécié votre expérience dans notre restaurant français. Notre équipe s'efforce d'offrir une ambiance agréable et un menu varié, notamment des fruits de mer. Nous espérons vous retrouver bientôt sur notre terrasse avec vue sur la Tour Eiffel. La Maison Chez Francis, excellence et tradition Place de l'Alma 🗼⭐ 7/7.
keira n. • 1 review
December 30, 2024
3/10
Was our first time in Paris together and was looking forward to this restaurant as have seen a few videos that made it look amazing. We arrived on time for our reservation but ended up waiting outside for 10 minutes in the freezing cold to get served our table. The lady took us to a table without saying a word, plonked the menus on the table and left.. no word spoken, took 20 minutes for someone to take our drinks order and food, then food came out before our drinks, and not going to lie was like microwave food but worse, french fries were like crisps, not french fries at all, didn’t taste nice and the pasta was just plain. Also everyone seemed to get complimentary water but us? It was literally like we were invisible the whole time, the only nice thing was the view of the Eiffel Tower in the distance, that we could only enjoy for 5 minutes before 3 people with massive hats and coats decided to sit right in front of the window infront of us. Wouldn’t recommend at all, Terrible.
Bianca Roxo L. • 3 reviews
January 1, 2025
5/10
Terrible service, slow, no attention to cutlery when the food arrives. Filthy bathroom, there was a dirty one that took a long time to clean and there was a huge line in the men's room that served women and children. The only good thing is the view. I don't recommend it. An expensive one that isn't worth it.
Chez Francis • Owner
Bonjour Bianca Roxo L. We apologize that our standards did not meet your expectations. We would appreciate the opportunity to make things right and show you that we're committed to providing a positive experience for all of our guests. We do our utmost to welcome you in the best possible conditions. Hygiene is of paramount importance in our restaurant. Our entire premises are cleaned and disinfected. We appreciate your feedback regarding your visit. While we strive to provide an inviting atmosphere at our French restaurant, we acknowledge your concerns. We are pleased to know that you enjoyed the view of the Eiffel Tower from our terrace. The team at Chez Francis🗼🥂 7/7.
Ari H. • 1 review
December 25, 2024
2/10
The service was terrible
Cynthia S. • 2 reviews
December 24, 2024
10/10
Very good :)
Darshak P. • 1 review
December 8, 2024
3/10
Had reservation. Was seated but received no service for 30 mins. Not even acknowledging us at the table by waitress.
Angelie Z. • 3 reviews
November 30, 2024
9.5/10
Wonderful view of the Eiffel Tower while having a romantic dinner. Food was excellent & service is great!
Ojay C. • 1 review
November 26, 2024
10/10
Everything was great
Helen O. • 1 review
November 24, 2024
10/10
The food was delicious the service excellent and a very pleasant dining experience.
Hannah L. • 1 review
November 19, 2024
3/10
Very disappointed. We don’t usually leave reviews, but, we’d had a very long day in Paris and was really looking forward to sitting and enjoying a meal & drink. Virtually impossible to do so here. Diabolical staff, rudeness was beyond belief. Thanks, but no thanks. Such a waste of money. Please avoid this place if you want to enjoy your evening!
Hakan K. • 2 reviews
November 16, 2024
8/10
It was a good night, It was nice if the table had a Eiffel Tower view.
Casper C. • 1 review
November 16, 2024
10/10
Service top
Kesha S. • 1 review
November 3, 2024
10/10
Great service, good food and an amazing view of the Eiffel Tower.
Sergi M. • 1 review
November 1, 2024
10/10
We had a nice dinner, if you look for a good restaurant with views to the Eifel tower without insane prices, this is a good option! The waiter was busy but he was able to found the time to bring us a candle with the desert, (two days before the dinner was my wifes birthday). They also have a terass service with cocktails and food outside
Lynne S. • 1 review
November 5, 2024
9.5/10
Our waiter was outstanding; seeing to our every meal need.
Kristin H. • 4 reviews
November 2, 2024
8.5/10
Excellent staff and nice view of the Eiffel tower. Good food.
Peter L. • 1 review
October 23, 2024
8/10
All good except lobster linguini was very thin on lobster.
David N. • 1 review
October 14, 2024
9.5/10
Great location for all those romantics out there
Ana R. • 2 reviews
October 1, 2024
3/10
Steak was really hard and chewy and french fries were cold. Service is very slow and inefficient
Holly H. • 3 reviews
September 25, 2024
9.5/10
A beautiful restaurant with the most delicious truffle and ham pasta. The restaurant is in a prime spot with a view of the Eiffel Tower. Thoroughly enjoyed our time there.
Jaydee Q. • 1 review
September 15, 2024
10/10
I arrived on time and was greeted with a number of seats to choose from. Good service! and the food was awesome too (Ate Beef Tartare and Chess Burgers)! As non smokers, we are placed near to smokers but since Paris doesn't have regulations about 2nd hand smoke, we accepted it as part of the cultural experience. Other than this small detail, everything else was perfect! Will recommend!
Alessandra V. • 1 review
September 8, 2024
2/10
Terrible food and service. Over priced! The view wasn’t even that great. Don’t recommend it.
Jessica G. • 1 review
September 1, 2024
7/10
The food was okay. Service was okay. But neither were great. I wouldn’t go back.
Donna C. • 2 reviews
September 6, 2024
7.5/10
The food was superb and cooked to perfection. Our order was totally misinterpreted and caused serious delays with food delivery. The manager eventually got involved, was very pleasant, and straightened things out.the original waitress never took responsibility for her screw up or apologized. I would also say, there's no designated area away from smokers.
Julia S. • 1 review
September 6, 2024
10/10
Super.
Sarika K. • 1 review
August 28, 2024
10/10
Attended to celebrate 18th birthday. Gave us table with great view of Eiffel Tower and staff were welcoming. Food tasty. Would definitely recommend.
Rita H. • 1 review
August 23, 2024
9/10
Our waitress at Chez Francis was outstanding. She made our night! The ambiance is amazing. The food is more than acceptable but not outstanding. Highly recommend.
Serena S. • 2 reviews
August 31, 2024
8.5/10
Nice restaurant, nice view. Everything has been how it was supposed to be. Prices a little bit high, but that's Paris! Special thanks to Alexia, favourite waitress so far.
Lucy M. • 1 review
August 30, 2024
10/10
Chicken spring rolls and prawn pad Thai were delicious.
Ashley F. • 1 review
August 29, 2024
5.5/10
Beautiful view, staff was great. Sadly I got food poisoning from my salad and was so unwell it ruined the last day of our trip. Great views but definitely overpriced for mediocre food… you’re paying for the view.
Anne F. • 4 reviews
July 31, 2024
7.5/10
The service help asked for a tip when in France the service is included
Thad M. • 2 reviews
July 27, 2024
10/10
Excellent service. Very accommodating. Food was great. Fantastic view of the Eiffel Tower. Excellent!
Natasha C. • 1 review
July 8, 2024
10/10
My daughter found this restaurant trending on tik tok and decided to give it a try for our family trip from NY to Paris. There were 13 of us that dined there. The food is delicious, loved the ambience and the staff very friendly and helpful! Love Chez Francis!
Matthew E. • 1 review
July 6, 2024
9.5/10
Charles is the best!
Jennifer D. • 1 review
June 23, 2024
8.5/10
The food was delicious and everyone at the restaurant worked very well together. I just wish it was easier to make a reservation ahead of time if you do not speak French. There are no online reservations and you can only make them in person or by calling. We arrived just after 1900 and the wait was just over an hour, but it was worth the wait.
Jim T. • 1 review
June 16, 2024
10/10
Chez Francis has always been one of my most favorite restaurants in Paris. I try to visit upon every return for the last 10 years. This past week I went twice. The service is top notch, and the food is stellar. Looking forward to returning again soon.
Carol K. • 1 review
May 27, 2024
8.5/10
Charming restaurant with views of Eiffel Tower on a busy intersection. We chose to eat inside and still had great views. The food was generous and service was wonderful. A great stop for a bite to eat on your first jet-lagged day in Paris.
Eugene K. • 6 reviews
June 17, 2024
9.5/10
hi and my friends and family have been coming to Schiff since about 1986. The atmosphere is wonderful. The service is very friendly and the food well night night. was considerably better than I’ve had here in a while.
P L. • 1 review
June 9, 2024
10/10
It's not my first time here, and the food is consistently amazing. I always order the tiger beef. I asked for it medium rare, but it arrived almost fully cooked, so I requested a change. In the end, I was satisfied.