How is the service rated at CR 21?

The service at CR 21 is rated 9.7/10 by TheFork users.

How is the waiting time rated at CR 21?

The waiting time at CR 21 is rated 8.4/10 by TheFork users.

How is the atmoshpere rated at CR 21?

The atmosphere at CR 21 is rated 9.5/10 by TheFork users.

How is the quality of the cuisine rated at CR 21?

The quality of the food at CR 21 is rated 9.6/10 by TheFork users.

How is the noise level rated at CR 21?

The noise level at CR 21 is rated 8.9/10 by TheFork users.

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Reviews - CR 21

Name: CR 21
Address: Via dei Cartari, 21, Palermo, 90133, Italy
Price range: €42 (Prices have been provided by the restaurant)
Rating: 9.6

Reviews

9.6
of 10

Excellent

1268 reviews

Ambience

9.4

Food

9.6

Service

9.7

Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

How do we calculate ratings?

Lisa H. • 7 reviews
October 10, 2025
10/10
First night in Sicily and an amazing meal, attentive staff.
ANA LUIZA M. • 6 reviews
October 13, 2025
10/10
Everything was outstanding from start to finish. My husband and I both tried the duck breast glazed with red berries dish, and it was among the finest we’ve ever had — perfectly prepared and absolutely delicious. The service was both cordial and attentive, completing a wonderful dining experience.
Jakob S. • 2 reviews
October 9, 2025
7.5/10
Fabulous amuse bouche, with a marinated mushroom, Good starters fair main seafood dishes, seemed to us like modernized Palermo cuisine. Also a decent wine menu. Service was friendly and forthcoming but needs better training / education in its field. Ambiente is very modern and sleek, but suffered by the fact that it is the breakfast room for the attached suite hotel which felt more like a canteen.
Leonie M. • 2 reviews
October 11, 2025
10/10
Service was impeccable and food was sensational!
Naomi K. • 2 reviews
October 11, 2025
4.5/10
+3
The restaurant looks fancy, with nice deco, nice hand wash, clean and modern. The cooking is far from fine dinning yet charging a fine dinning price. The bread and bread sticks were stale or from yesterday. We didn't eat them and no one cares why we didn't eat them. The amuse bouche was okay, lacking depth. The signature cannoli was disappointing, style over substance, with poor execution. The amberjack was overcooked, the fish was salty and over seasoned, the skin was chewy. The squid was overcooked and chewy too. The restaurant was full of hotel guests which gave you an idea, we should have left. We let the front desk know we didn't enjoy the meal, nothing was done. There were only two staffs, the table were very close to each other, the service was very rush. The cutlery holder was very cool, the handwash and bathroom were great too. Food - there are better fine dinning option, don't waste your time and money here.
Sergio M. • 1 review
October 9, 2025
10/10
Perfect
Massimo P. • 9 reviews
October 5, 2025
10/10
Restaurant elegant, food fantastic and Superb.
Rosi C. • 4 reviews
October 5, 2025
10/10
Wonderful setting. Artistry in the kitchen. Michelin star quality. We truly enjoyed our experience at CR 21 and most surprisingly the cost was truly reasonable.
craig h. • 1 review
October 4, 2025
10/10
Everything was absolutely prefect. Great food, great atmoshere and outstanding service. Thank you
Pamela C. • 2 reviews
September 30, 2025
10/10
Great food beautifully cooked and presented, made for a lovely evening with excellent service, we spent more than the average even with 20% discount, but it was worth it. Felt like a treat.
Wesley K. • 2 reviews
September 27, 2025
9/10
+3
Food was good and service was excellent. Worth the money!!!
Suzanne F. • 2 reviews
September 25, 2025
9.5/10
Creative menu, absolutely delicious food, attentive service and beautiful realizing atmosphere. A gem!
Jean-Pierre V. • 1 review
September 18, 2025
10/10
A perfect table near the kitchen, impeccable service and special succulent dishes paired with local wines made for a wonderful evening in good company.
Biagio G. • 121 reviews
August 17, 2025
9.5/10
All good! Congrats 👏👏👏
Seunghee H. • 15 reviews
July 28, 2025
10/10
The staff were very gentle and kind and the food was great ever! Love the fish and duck breast and please enjoy the nonna dessert.
Fabio F. • 18 reviews
July 24, 2025
10/10
Cibo strepitoso
Annalisa S. • 10 reviews
July 14, 2025
10/10
+2
Beautiful restaurant with incredible food. The service is spot on and a plus is being able to watch the chef plate your next course. We will be back for sure and will recommend to all our friends visiting Palermo
Jennifer C. • 2 reviews
July 13, 2025
6/10
All okay.
Al B. • 33 reviews
July 11, 2025
9.5/10
Excellent creative cuisine presented as art. Highly recommend for fine dining.
David D. • 1 review
July 7, 2025
10/10
Great, great, great food. Wonderful experience with exceptional service. Highly recommend
Tanya M. • 12 reviews
July 5, 2025
8/10
tasty and unique
Thomas H. • 2 reviews
July 1, 2025
9.5/10
Excellent food and service
Tanya M. • 12 reviews
June 29, 2025
9.5/10
The food was delicious! Everything we tasted was really wonderful, real attention to detail. The service was excellent and a very relaxing environment. would Def recommend! Also there are some unusual combinations and Ingredients on offer compared to other more traditional Sicilian places. overall a very enjoyable experience.
Sally P. • 4 reviews
June 27, 2025
9/10
Food was fantastic!! One of the best meals we had in Sicily.
Nynke S. • 7 reviews
June 26, 2025
4.5/10
The service was not good. We dienst have the feeling that we were welcome. We had the feeling that we needed to be out of there asap. The food itself was mostly tasteful but we did not get any explanation of what was in our plate. The ‘chefs vegetable’ dish was super dissapointing. In a season with a lot of vegetables in the market (where we went in the morning) the chef could have used much more season vegetables instead of broccoli, 2 kind of onuitstaanbaar and one mushroom. Overall a really dissapointing last evening of our holiday.
Alex R. • 7 reviews
June 18, 2025
10/10
The best fine dining in Palermo. Service excellent, ingredients are premium quality and they are translate in amazing recipes. A gem in the lovely Palermo
Neil N. • 8 reviews
June 9, 2025
6/10
The food was excellent but the service was not. I really do not want to give a negative review but I booked this restaurant because it had such a high score and I would like to give an honest review. Great food, great ingredients but very poor service, they barely even acknowledged us.
Yelena C. • 6 reviews
May 15, 2025
7.5/10
Service was great, food was truly mee- pasta made from the package sir sure. ( the kitchen is open and was visible from the table). I ordered the duck, and was not only hard and chewy, but the flavors were wrong. Our waiter was great and she asked me what was wrong and offered to exchange my dish for any other. Which Idid. And replacement was good and tasty. Big thanks to that lady!
Giorgio D. • 14 reviews
May 9, 2025
10/10
One of the best restaurants in Palermo. I went there for lunch with a group of American clients and we all enjoyed the quality of the food, the perfection of the service and, also, that we could see what the chef and his aids were cooking in the kitchen.
Eli F. • 5 reviews
May 8, 2025
8.5/10
A lovely restaurant with excellent service. The food is well-presented and everything tasted great. The restaurant aesthetic was a bit dull. Overall, a great place for a meal.
다수리 수. • 1 review
May 4, 2025
10/10
Amazing
Anne-Marie K. • 4 reviews
May 6, 2025
10/10
Amazing food! Creative menu, delicious flavor combinations, Some of the most creative and beautiful plate presentation I have seen in a long time. The fresh bread was so good we ordered seconds (with olive oil). Wine was selected in alignment with our tastes. The service was incredibly attentive and helpful. The dining decor was tasteful and understated. All around a lovely experience and a place I will return.
Rod S. • 7 reviews
April 29, 2025
7.5/10
We booked to celebrate a special event and were happy to pay the premium price. However, whilst the food was good - the service and atmosphere were not exactly what you’d expect from such a restaurant.
MARTIN G. • 8 reviews
May 2, 2025
9.5/10
Fine inventive cooking and knowledgeable service. Deserves to be in the Michelin guide!
Gabriel A. • 2 reviews
May 2, 2025
10/10
A real good food experience. Special taste. Very good service. Clean, calm, polite
Lisa N. • 2 reviews
April 16, 2025
10/10
I loved the entire experience. From reservations to paying the bill, they made me feel as important as their creative dishes. Each dish was beautiful and delicious.
Marguerite H. • 4 reviews
April 11, 2025
10/10
Reasonably priced quality experience!! An innovative menu with a variety of dishes….small, but elegantly prepared dishes with an imaginative spin! Loved it!!
Lynne L. • 3 reviews
April 3, 2025
10/10
A stylish modern space in our favourite quarter of Palermo (near Piazza San Francesco) with warm service and inventive, delicious fusion food. I had tuna sashimi and the chef’s vegetable garden followed by the best canolo ever. With the Fork 20% off it came to around €50 per person, great value for a memorable meal.
xiaojie x. • 3 reviews
March 21, 2025
8/10
+3
some of the desserts are too sweet. can do less.
Jermain v. • 9 reviews
February 26, 2025
10/10
Great service and food