Reviews - Craft - Bar, dining & Garden

James D.5 months ago

7.0

great atmosphere and service also good value with a 50% reductu9n

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Dominique M.1 year ago

6.0

The service was extremely slow and although they have a short menu one of the item most guests wanted wasn't available. The second round of drink came after we finish the food. I will have prefer my wine while eating and not when finish eating. The food was nothing to remember. Just OK!

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Craft - Bar, dining & Garden

Thank you for sharing your feedback. We truly regret that your experience did not meet expectations. We apologize for the slow service and for the unavailability of an item. We understand the importance of having your drinks served in a timely manner, especially while enjoying your meal, and we will work to ensure this is addressed moving forward. We also regret that the food did not leave a lasting impression. Your comments are important to us and will be shared with our kitchen and service teams to improve our overall offering. We hope to have the opportunity to welcome you back and provide a better experience in the future

Silviya S.1 year ago

6.5

They came three times to ask us if we had finished our main meal, which it was obvious we hadn't. I felt quite uncomfortable, as if they were in a hurry to kick us out.

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Leandro C.1 year ago

9.5

Food and service are great

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Hajj assaf J.1 year ago

10

Everything was great!

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Craft - Bar, dining & Garden

Thank you so much for your kind words! We’re delighted that everything was to your satisfaction. We look forward to welcoming you back soon for another great experience! 😊

Harald v.2 years ago

7.5

The restaurant is inside the Crown Plaza airport hotel. We were correctly shown to a table that was reserved for us outside at the waterfront. Menu only accessible by scanning a QR code. Not very easy to browse through and select drinks and/or wines. Menu is oké to select because it’s quite compact in choice. Quality of the food is good but it’s strange that a Thai fish curry is served without any vegetable, just a piece of monk fish (although perfectly cooked) in a nice creamy curry sauce with plain white rice. The grilled (whole) sea bream was good, served with Brunoise in olive oil and white rice, but it was nothing special that I also could have made myself at home. From the three desert choices only two were available so I skipped mine. Overall nice but not good enough to go.

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Craft - Bar, dining & Garden

Dear Harald, thank you for your feedback. We'll take your feedback to review how we can improve our services and cuisine. We hope to be welcoming you again in the future though, showing you a true Craft experience. Team Craft.

Caroline V.more than 2 years

5.0

From the website, you could not see that this is a restaurant situated within the Crown Plaza hotel. Athmosphere is a bit cold and some of the staff is close to arrogant. Choice of drinks and food is interesting.

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