Reviews - Diadema at Relais Villa Olmo
Reviews
8.8of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Volker L. • 1 review
August 29, 2024
9.5/10Most oustanding service
Michiel R. • 8 reviews
August 22, 2024
10/10Great food, great wine, great location and great host named Lionel. Ask him for wine advice.
Zahi B. • 2 reviews
June 25, 2024
4/10The service is absolutely horrible, the atmosphere is annoying (very loud), and the food is OK to bad and way overpriced for the quality! Our reservation was for 8:30pm. We arrived at 8:25pm. We were waiting around for about 10 minutes before the restaurant staff acknowledged our presence. We were finally seated at 8:55pm. Note that the restaurant was half empty, so the wait was not justified. The waiter did not come to our table until 9:10pm. We gave him our complete order: drinks, appetizers, first course, and second course. We received our drinks and appetizers around 9:30pm. I have to admit that the appetizers were good (I will give credit where credit is due). The first course came around 10:00pm way after the appetizers had arrived. My meal was so salty that I was not able to eat most of it, I give it a "1" for taste. My fiancee's meal was very good, we give it a "4." Around 10:30pm we were still waiting for our second course, at which point we asked the waiter where it was. He seemed confused while we realized that they had forgotten about our second course! The waiter pretended that thy did not forget about it, but it took forever to get it (confirming that they forgot about it). We finally got our last course around 10:50pm. We quickly ate it and went to the register to pay our bill, and here we had to wait about 15min to get someone to process our bill. We finally left around 11:20pm. This was a horrendous experience. The total lack of service was not acceptable. The waiters were polite but, ignored our table most of the evening despite us looking at them and trying to get their attention. We may have overlooked the service had the food been good but the food was at best OK. One meal was not eatable, one meal was warm instead of hot, and two meals only were good. The prices were extremely inflated for the area (we had excellent food the next day, 4 Km away, at half price and amazing service and atmosphere) and not justified for the quality of the service and food. Will never go back to this place...
Larry B L. • 5 reviews
May 27, 2024
10/10Great place.
Mari K. • 1 review
May 31, 2024
10/10Our server Eduardo was fantastic. He was pleasant, easy going and told us about the olive oil history and explained the menu in detail
Giulia C. • 1 review
May 21, 2024
10/10Awesome food, excellent service and enchanting place surrounded by the Tuscan green hills. Highly recommended!
Veronica H. • 5 reviews
April 23, 2023
10/10Fantastic setting the the countryside, excellent Fiorentina and wines.
Mike S. • 3 reviews
November 1, 2022
8/10A good overall experience. Good, not great. The menu is more sophisticated than many of the other local restaurants, which offers some unique, creative options if you are staying in the area for awhile and want something different. A little pricey compared to other local restaurants. Would go back, but still searching for “that” restaurant in this area that is the best.
Paola R. • 24 reviews
July 31, 2022
8.5/10The restaurant itself is very nice, the location is gorgeous and the food is pretty good but portions are ridicoulously small. I’d suggest to offer more adequate portions. I’m sorry to say that the value for money is no more than 3 out of 5.
Diadema at Relais Villa Olmo • Owner
Thank you for your visit and review of your recent gastronomic experience at our restaurant. I am delighted that you enjoyed our location, the service and the quality of the dishes. We have taken note of your comments which will help us improve our offer. I would also take the opportunity to invite you back as I feel we can exceed your expectations if given another chance. Please contact me should your plans bring you to Impruneta again. With my best regards Simone Pampaloni General Manager Relais Villa Olmo
Aranzazu D. • 316 reviews
June 19, 2022
7.5/10The place is beautiful, however the food need improvement and so does restaurant basics. A good example is, when you order a glass of wine (10€) they bring you the glass with the wine already served. It is something they need to improve, wine should be served in the table, after showing the bottle and offer the wine testing. And even more if this is a winery..
Harrison D. • 166 reviews
May 3, 2022
10/10One of the best restaurant experiences I've had in Italy, highly recommended !
Theresa v. • 11 reviews
August 29, 2021
10/10Great place, with amazing reasonably priced food. I was just not aware of the bread/cover charge at €16 pp ????
Ale H. • 11 reviews
August 18, 2021
10/10Amazing service and food was exquisite
Karlin V. • 14 reviews
August 15, 2021
7.5/10Good wine, OK food! Unfortunately we expected a bit more special food though. Location is everything
Roberto C. • 7 reviews
July 24, 2021
10/10Love the food and the staff
Orsolya J. • 116 reviews
July 17, 2021
9.5/10Delicious quality food with finesse
Roberto C. • 7 reviews
July 3, 2021
10/10Everything was stellar. The food, the staff, the location. I’ll be sure to come back again. Thanks for the great time!
Orsolya J. • 116 reviews
May 15, 2021
10/10Beautiful location, delicious food and friendly staff! The gluten free bread was perfect ????
Diadema at Relais Villa Olmo • Owner
Dear Orsolya, thank you very much for your review on your most recent visit to our Diadema Wine Bar & Restaurant. We are so glad that you appreciated our gastronomic offer as well as the service and we look forward to welcoming you again very soon. With my best regards Simone Pampaloni General Manager
Alette d. • 1 review
August 25, 2020
10/10Very nice restaurant, people are really friendly and food is amazing. Furthermore, the restaurant has a great view. We would recommend this restaurant to everyone!
Diadema at Relais Villa Olmo • Owner
Dear Alette, thank you for your review and for taking the time. We are very happy to know that we have fully met your expectations. His judgment comforts us and gratifies the commitment we put into our work every day. Our Chef Alessio Leporatti, a man of extraordinary skill and imagination, always surprises us with his combinations ..! We look forward to seeing you soon to be able to "pamper" you in our company. With regard, Ivan Settembrini (Food & Beverage Manager)
Kristin D. • 19 reviews
October 28, 2019
9/10We were 30 minutes late (I had let them know) and they were very understanding and accommodating. Our lunch was excellent. I had a cous cous with grilled calamari and crunchy vegetables which could have been ordinary but was delicious. They pulled all the flavor and texture out of everything. My friends had the pumpkin soup and salad and the special pasta of the day.... all were delicious. The wine also was very nice.
Jonnel L. • 18 reviews
July 22, 2019
8/10We thoroughly enjoyed enjoyed our meal that was full of little surprises: a fabulous muse bouche of a Tuscan classic, homemade breads fresh out of the oven, delicious fruit salad for dessert that was truly a salad, and more. We'll be back.
Diadema at Relais Villa Olmo • Owner
Thank you for the beautiful review! It's a big pleasure for us to read your nice words, we really hope to welcome you again in our restaurant. Best regards, Lorenzo Caponi Guest Relation
- -. • 1 review
January 2, 2019
10/10Our family was warmly welcomed by terrific staff to this beautiful restaurant. We chose the tasting menu and enjoyed every course. A taste sensation! Just perfect.
Diadema at Relais Villa Olmo • Owner
Thank you for your wonderful review, the opinio of our guests are very important for us. We hope to welcome you again in our Diadema Wine Bar & Restaurant. Lorenzo Caponi Guest Relation
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