Reviews - Frame - Restaurant & Bar
Reviews
9of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Catherine S. • 1 review
June 27, 2025
4.5/10We emailed ahead about gluten free options but options were very limited. €9 for a side salad/just lettuce and 15minutes just to get the bill.
Raychel T. • 1 review
June 14, 2025
10/10We had a rough start to Paris but this restaurant turned the whole experience around! The food was amazing!
Frame - Restaurant & Bar • Owner
Thank you so much for taking the time to leave such a positive comment! We're thrilled that our restaurant could turn your Paris experience around. It would be a pleasure to welcome you again soon.
Victor V. • 2 reviews
June 9, 2025
10/10Super service
Frame - Restaurant & Bar • Owner
Merci beaucoup pour vos éloges ! Nous sommes ravis que vous ayez apprécié le service. Ce serait un plaisir de vous accueillir à nouveau très bientôt !
Joep v. • 1 review
June 7, 2025
5.5/10Very small portions, the fish is small and not fresh and gives stomach issues.
Frame - Restaurant & Bar • Owner
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. Your comments are important to us, and we will address these concerns with our team. We hope to have the opportunity to welcome you again and provide a better experience.
Chris K. • 1 review
May 31, 2025
3/10Beautiful location, but poorly executed meal and beverage delivery. We ordered a cocktail and wine which we asked to be chilled a little more before serving. The wine came first and was presented and then left in ice as requested. 15 minutes later our entrees arrived, but our cocktail had not arrived. The waitress took back the plate and 10 minutes later our cocktail finally arrived. 5 minutes later, our entrees were again delivered to the table, this time cold, as the restaurant re-presented the same meal from 25 minutes earlier. We complained about the temperature and the waitress took back the plates. By this time we had finished the cocktail and started drinking the wine. About 30 - 40 minutes later, the entrees still had not arrived, the wine was finished, so we paid and left without food. This was the night of the soccer cup, and clearly the kitchen staff were glued to the game and not focused on delivering a good meal. We left unsatisfied and hungry. Very disappointing.
Frame - Restaurant & Bar • Owner
Thank you for sharing your detailed feedback. We sincerely apologize for the experience you had—it’s certainly not the standard we strive for. We truly value your feedback and would love the opportunity to welcome you back for a much better experience. Thank you again for bringing this to our attention.
Fatjon A. • 1 review
May 17, 2025
10/10perfect
Frame - Restaurant & Bar • Owner
Thank you for your feedback ! We hope to see you again soon !
adeline q. • 1 review
March 26, 2025
8/10Reservation through Fork was very easy. Service and meal good value for money.
Frame - Restaurant & Bar • Owner
Thank you for your feedback! We’re delighted to hear that you had an easy booking experience and enjoyed both the service and meal. We look forward to welcoming you back soon! Best regards,
Michaela M. • 63 reviews
February 1, 2025
10/10
Great place with Romantik Winter garten
Frame - Restaurant & Bar • Owner
Thank you so much! We're thrilled to hear you love our restaurant. It's always great to get such kind feedback. We look forward to welcoming you back for another delicious experience soon!
Michele G. • 1 review
January 29, 2025
10/10Very good. Tom wonderful
Frame - Restaurant & Bar • Owner
Thank you so much! We’re thrilled to hear you had a great experience. We’d be delighted to have you back at the restaurant anytime. See you soon!
Amy G. • 2 reviews
December 22, 2024
7/10Location with view of the your amazing. The bar upstairs has a roof top view but the men working security were hostile. The food was ok. Bread was good. Very expensive for the quality but you are paying for the location. We sat for 25 min in the bar pre dinner and could not get served drinks.
Frame - Restaurant & Bar • Owner
Hello, Thank you for sharing your feedback. We’re glad to hear that you enjoyed the location and the view. However, we are sorry to learn that your experience at the bar was not up to expectations. We take your comments seriously and will work on improving both the service and the welcome from our team. Regarding the food, we strive to offer high-quality dishes, and your feedback helps us to continuously improve. We hope to have the opportunity to provide you with a more enjoyable experience on your next visit.
Frances E. • 22 reviews
November 29, 2024
10/10Friendly and helpful staff coupled with fresh and deliciously prepared food in a beautiful setting at the foot of the Eiffel Tower. A great experience.
Frame - Restaurant & Bar • Owner
Bonjour, Nous vous remercions sincèrement pour vos éloges et sommes ravis que vous ayez apprécié votre expérience chez nous. C’est un véritable plaisir de savoir que notre équipe, la qualité de nos plats ainsi que notre cadre au pied de la Tour Eiffel ont contribué à rendre votre moment si agréable. Nous mettons tout en œuvre pour offrir à nos clients une expérience mémorable et vos commentaires sont une belle récompense pour notre équipe. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.
Frangely R. • 1 review
November 16, 2024
10/10Great food, great location, great service. Went for my 30th birthday dinner & was not disappointed!
Inês V. • 1 review
October 10, 2024
10/10It was amazing and the food was so good
Frame - Restaurant & Bar • Owner
Thank you so much for your kind words! We’re thrilled to hear that you had an amazing experience and enjoyed the food. It’s always a pleasure to know our guests are satisfied, and we look forward to welcoming you back soon!
Shelley R. • 1 review
October 2, 2024
10/10Amazing food , service and ambiance!! Magnificent 🤍
Frame - Restaurant & Bar • Owner
Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed the food, service, and ambiance. It’s great to know that your experience was so memorable. We look forward to welcoming you again for another amazing visit!
Violetta K. • 1 review
September 30, 2024
6.5/10The place is beautiful and cozy, the waiters are nice. But with not many people the order was waiting for a very long time. I waited 20 minutes for regular water
Frame - Restaurant & Bar • Owner
Thank you for sharing your experience with us. We’re glad to hear that you enjoyed the ambiance of our restaurant and found our staff friendly. However, we sincerely apologize for the delay in serving your water. This is certainly not the standard we strive to maintain, and we will work on improving the efficiency of our service, even during quieter times. We appreciate your feedback and hope to have the opportunity to welcome you back for a more seamless experience.
Linda T. • 1 review
September 27, 2024
7/10Must have been an off night. The food however good was served cold. The space was amazing.
Frame - Restaurant & Bar • Owner
Thank you for sharing your experience with us. We’re glad to hear that you enjoyed the space, and we truly appreciate your feedback regarding the food. We sincerely apologize that your meal was served cold—that’s certainly not the experience we aim to provide. We will review our processes to ensure that this doesn't happen again in the future. We hope to have the opportunity to welcome you back and provide you with a flawless experience next time.
Faizan S. • 180 reviews
September 24, 2024
8/10Tom made sure that everything was perfect! Thank you Tom! Food and drinks were delicious!
Frame - Restaurant & Bar • Owner
Thank you so much for your kind words! We’re thrilled to hear that Tom made sure everything was perfect for you. We’ll be sure to pass along your compliments to him! We’re also glad you enjoyed the food and drinks. We look forward to welcoming you back for another great experience soon!
Cristian B. • 3 reviews
September 9, 2024
9/10I saw other 3 couples besides us that were expecting to have dinner with an Eiffel Tower view but it is not possible with the Terrace closed and the outside tables also closed because of weather. We were all disappointed. They should fix it somehow or dont promise it as a restaurant.
Lena S. • 1 review
September 7, 2024
9/10
Pleasant atmosphere and service. The officiant was speaking good English. Dishes were rather good, but veal chop was to dry. and Eiffel tower is visible only From the terrace which was closed. Nevertheless, very good restaurant with European cuisine just near Eiffel tower.
Patricia J. • 1 review
August 19, 2024
9.5/10Lovely evening celebrating our daughters birthday. Really enjoyed this restaurant and had a lovely view of the Eiffel Tower.
Ana L. • 41 reviews
August 10, 2024
9.5/10Nice food with an excellent vue to the Eiffel Tower but quite slow service
KIM J. • 1 review
July 24, 2024
10/10
kind staff, excellent food
Tracey B. • 1 review
July 21, 2024
7/10My daughter enjoyed her steak. My poultry dish was a bit tasteless. Lovely ambience and good service. I did not realise until after I left but disappointed that the 20% discount offered through booking through fork was never applied to the bill.
Frame - Restaurant & Bar • Owner
Dear Tracey, Thank you for your positive comments about our atmosphere, our service ! We are delighted that you enjoyed your experience. We apologise for forgetting the 20% discount. See you soon
Harald B. • 1 review
July 13, 2024
10/10The stuff was great, even ringing me to check on some booking details. The food was amazing, one of the best burgers I’ve ever had in my life 🤩 and of course the ambiente. Paris, Eiffel Tower … perfect
Frame - Restaurant & Bar • Owner
Hello, Thank you so much for your kind words! We are thrilled to hear that our staff provided great service and that you enjoyed one of the best burgers you've ever had. We're glad that the ambiance, with Paris and the Eiffel Tower, added to your perfect experience. We look forward to welcoming you back soon! Best regards,
Elizabeth T. • 1 review
June 30, 2024
6.5/10The food wasn't tasty and wasn't worth the price.
Frame - Restaurant & Bar • Owner
Bonojur Elizabeth, Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We strive to offer high-quality dishes and value for money, so we take your comments seriously. We'll review your feedback with our team to make improvements. We hope you'll give us another chance in the future to provide you with a better experience.
Alaina G. • 2 reviews
May 17, 2024
10/10
SO. GOOD. Amazing price on food, drinks were a bit pricer. Would go 63728 more times for the filet
Sau F. • 8 reviews
June 1, 2024
9/10
+3Amazing restaurant, very beautiful decor and the food was delicious, despite one meal was undercooked. besides that we all enjoyed the food. lovely service and staff.
Merveille N. • 4 reviews
April 12, 2024
9.5/10Excellent
HIVA S. • 2 reviews
April 1, 2024
5.5/10Just so everyone knows, this as a restaurant located inside a hotel at a ground floor. Nice and friendly staff but I'm Not sure if our waitress was serious about her job! We reminded her three times about something and she forgot to bring it to ourç table. The food came cold! It would have been so good if someone didn't forget to deliverit to our table in time!!
Malaya Rhiann E. • 1 review
March 9, 2024
8/10
Food was really good and came around relatively quickly. Was a nice ambience for our first night in Paris
Jayanta M. • 3 reviews
February 17, 2024
10/10The Frame was a lovely restaurant and they looked after us really well. It was my daughter's 18th birthday and she wanted to have dinner with a view of the Eiffel Tower. They communicated with us very well and booked the 'bubble' for us which is an outside table with private dinning within a bubble with an great view. Initially it was cold out there (Feb), but they managed to get the heater working for us. All the staff were very attentive and went out of their way to make sure we were weel looked after and we all had a great evening. I think, given the location and the quality of the food and wine, pricing was reasonable and I would recommend this restaurant to anyone who wants a special meal (ask for the 'bubble).
Marie S. • 6 reviews
February 20, 2024
8.5/10Cocktails were amazing and the food good. The service was excellent, very patient with my limited French; menu was in English also. The staff were very welcoming.
Frame - Restaurant & Bar • Owner
Dearest Marie, Thank you so much for taking the time to leave a review. We always happy to hear back and from such a positive experience ! Rest assured that we will forward your kind words to our team, in hopes to host you again. In the meantime, all the best. Kindly, Julia, Restaurant Manager.
Xavier S. • 1 review
January 13, 2024
4.5/10This experience was disappointing as I made a reservation for a birthday dinner with hopes to view the Eiffel Tower at night when it sparkles. After having made this reservation weeks in advance, made a request to seat in the balcony lounge for a view of the tower and attempted to email the restaurant to confirm my restaurant, I was disappointed. When seated, it was at a table that was barely visible to the tower. When asked about my request I made, they informed me that the lounge had closed the week prior. If I was given notice about this, I would have chosen a different restaurant. As we tried to make the best out of the dinner, we were going to get a cocktail but was told that they could not make it due to not having the ingredients. I was very hopeful and excited about attending this restaurant as I had seen great reviews on this app plus on social media. Unfortunately, I did not have a great experience.
Frame - Restaurant & Bar • Owner
Dear Xavier, Thank you for taking the time to give us a feedback. We are truly sorry to hear about your disappointment, and that your expectations were not met. Please note that although we will always try our hardest to accomodate special requests, we sadly sometimes can not give the higly requested Eiffel Tower view. Rest assured that each comment will be reviewed by our entire staff to further our desire to always to better. Should you ever find yourself in Paris again, please consider giving us another chance ! All the best, Julia, Restaurant Manager
zeina F. • 1 review
December 30, 2023
9.5/10Me and my partner enjoyed our time at the frame restaurant. The service was excellent and we left a tip on our way out. Possibly the most welcoming service, followed by incredible food and refreshing drinks. I highly recommend!
Frame - Restaurant & Bar • Owner
Dear Zeina, Thank you so much for this wonderful review. We are thrilled that you enjoyed your moment with us, and hope to welcome you again, should you ever come back to Paris ! All the best, Julia, Restaurant Manager
Youssef M. • 1 review
December 29, 2023
10/10Service top
Frame - Restaurant & Bar • Owner
Cher Youssef, Merci pour cette belle note. Nous sommes impatients de vous recevoir à nouveau. Bien à vous, Tea-Guest Relation.
Ollie G. • 1 review
December 7, 2023
10/10A very good dining experience. I requested a table next to the window to have a view of the Eiffel Tower, which was honoured. Very attentive service and great food.
Frame - Restaurant & Bar • Owner
Dearest Ollie, Thank you so much to taking the time to leave a review ! We are thrilled to hear back from you and to learn that you have enjoyed your meal as well as the service. Feel free to come back whenever, we will be happy to see you again ! All the best, Julia, Restaurant Manager.
Guiseepe R. • 1 review
December 6, 2023
4.5/10
Ambience was cold, We had to have a dinner with jacket on. We got the burgers but the meat was raw and l couldn’t ask someone to remake it as the service was disappeared. The waitress dropped our food and disappeared until we asked for the bill. I tried to explain what happened and why all the meat was in my plate even tough she did not ask for. No apologies came up. Disappointing experience compare to prices and hotel..
Frame - Restaurant & Bar • Owner
Dear Guiseepe, Thank you for taking the time to leave a feedback, although we are truly to hear that you did not enjoyed both the meal and the service, and your expectations were not met. Rest assured that we will investigate what happened and try to learn from your experience. Please consider giving us a chance to do better, should you ever find yourself in Paris again ! All the very best, Julia, Restaurant manager.
Rindai N. • 1 review
November 22, 2023
10/10Staff were amazing, will definitely go again next time I am in Paris
Frame - Restaurant & Bar • Owner
Dear Rindai, Thank you so much for taking the time to leave a feedback. We are very happy to hear back from you, and to know that you have enjoyed you moment with us, especially our lovely staff. See you very very soon ! Kindly, Julia, Restaurant Manager.
Zarina A. • 1 review
November 18, 2023
10/10Omg , it was perfect place, thanks for staff, they are best ????
Frame - Restaurant & Bar • Owner
Dearest Zarina, A thousand thanks for this glowing review. We are overjoyed that you had such a wonderful moment with us, and hope to host you again very soon, should you ever be in Paris. All the best, Julia, Restaurant Manager.
Kevin S. • 1 review
November 16, 2023
9/10
We were pleasantly surprised at the food at this hotel restaurant. Well, just about everything tasted great, including the Dorado and Quinoa lental starter, we felt the kitchen was a little heavy-handed with the salt.
Frame - Restaurant & Bar • Owner
Dearest Kevin, Thank you so much for such a kind review. We are thrilled that you have enjoyed your moment with us, especially the food ! Rest assured that we will take your comment about de salt to our kitchen, in hopes that your next experience be without fail. All the best, Julia, Restaurant Manager.
Tripadvisor reviews
Frequently Asked Questions
Book a table
Are you a restaurant owner?
Register your Restaurant
Tell us more about you and we will contact you as soon as possible
Already a Client
Log in to TheFork Manager and contact us by Chat.