Reviews - Ginger Phoenix

Donna C. • 38 reviews

April 5, 2025

5/10

Ratings on The Fork and Trip Advisor were solid 5***** We were seated immediately and the menu was explained. We ordered the chicken wing appetizer which arrived in a few minutes. The cost was €9 and consisted of two large chicken wings on a bed of arugula. They wings were okay, but not at all crispy and we wondered if they had been microwaved and then topped with the sauce. Not worth ordering due to taste and ridiculously high price. For dinner my husband ordered the ramen, he said that the pork was delicious, but the rest of the meal was mediocre. The noodles were not ramen, they looked like fettuccine, there was egg shell in the broth, the flavors were not rich. I ordered the braised vegetables and requested no miso marinade due to soy sensitivity. It was just a plate of artfully placed vegetables, the puréed carrots with tempura purple sweet potato was the only flavorful thing on the plate. I left hungry and felt like I could eat a sandwich. Completely unsatisfying and expensive.

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Ginger Phoenix • Owner

Donna. Thank you for your feedback. We're grateful for your thoughts. I am very sorry for the disappointment. I am sorry if I said something that made you think that the wings would be crispy, actually, the intended result was a soft confit. They have been aged, soaked and slow cooked to that effect. About the price, 9€ is a standard to low price for an appetizer in a restaurant that serves home cooked food, so is the serving portion. I am sorry that you weren’t convinced by our ramens. That dish is on and off the menu, it keeps coming back due to high demand but I can understand that nothing fits everybody’s taste. Regarding your vegetables, I have to take some responsibility here, I shouldn’t have accepted to serve them without their dressing and marinade. It makes sense that without it, the flavors would be poorer. I am not accustomed to customers requesting changes, I didn’t really know how to handle that. About your feelings about the price, you were aware of our pricing when you decided to dine here.

Micah B. • 3 reviews

December 27, 2024

10/10

Unique dishes, friendly & helpful service.

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Ginger Phoenix • Owner

Thank you so much for your visit, Micah. We appreciate your kind words about our unusual dishes and service. It is our goal to provide a special experience at Ginger Phoenix, and we are pleased you enjoyed it. We hope to welcome you back soon for more of our creative cuisine.

Meer M. • 9 reviews

December 7, 2024

10/10

My partner and I enjoyed our meal. The appetizer and main dish was very tasty. We loved the atmosphere and ambience of the restaurant. Enjoyed our conversations with friendly wait staff. We will be happily return here again.

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Ginger Phoenix • Owner

Thank you so much for your visit, Meer. We are pleased to hear that you and your partner had an enjoyable meal at our restaurant. Your kind words about the ambiance and our staff are much appreciated. We look forward to welcoming you both back for another delightful experience at Ginger Phoenix.