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Reviews - Gustos Madrid Plaza Mayor

Reviews

9
of 10

Excellent
1607 reviews
Ambience
9.1
Food
8.9
Service
9.1
Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.
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  • Jim B.9 reviews

    August 22, 2025

    7/10

    Paella was disappointing - 90% of it was rice. I ordered the mar y - it has 3 mussels, 2 prawns, 1chicken thigh and one tiny pork rib it was not value

  • Denise H.1 review

    June 27, 2025

    10/10

    The atmosphere inside the restaurant was amazing!!! The food was fabulous !

  • Matthew W.1 review

    June 9, 2025

    10/10

    Wonderful location, friendly and attentive service with great food at a reasonable price. What's not to love!

  • Martha B.2 reviews

    June 1, 2025

    6.5/10

    We didn’t like the food, the flavors weee Betty bland

  • Kelly D.1 review

    May 26, 2025

    10/10

    Food was Amazing! The atmosphere was fun outside on the patio

  • Kevin M.1 review

    May 26, 2025

    6/10

    Food was excellent service was very poor waitress was unwelcoming and surly

  • Steve B.1 review

    May 12, 2025

    2.5/10

    The food was ordinary and the service was rubbish. We were almost the only ones there and it took three reminders and over ten minutes to get a glass of wine.

  • Laura N.4 reviews

    May 1, 2025

    10/10

    Great paella! Downstairs out of the noise is the place to sit!

  • Ulf G.2 reviews

    April 24, 2025

    4.5/10

    Prawns were OK but the Paella we ordered was of very poor quality and a big disappointment.The many people from the street selling things we didn’t want was very disturbing and enoying

  • raul s.1 review

    April 18, 2025

    9/10

    Great location. Good tasting food. Friendly staff.

  • Mimi W.10 reviews

    March 26, 2025

    9/10

    Good service, the vegetable chicken paella was a lot better than the seafood one, a bit disappointed

  • Aimee W.1 review

    March 19, 2025

    9.5/10

    Food was delicious!

  • River K.1 review

    March 24, 2025

    10/10

    Amazing food and service with English menu available!!

  • Alexa P.1 review

    March 23, 2025

    10/10

    So delicious! We ordered the arroz negro paella, paella todo pelado, paella de mar y carne and it was so good. Ambiance was nice and our waiter (forgot his name but he said he was from Venezuela) was so kind and helpful! He recommended we order croquettes and they were great! Definitely recommend!

  • Aiza S.10 reviews

    March 18, 2025

    10/10

    The bolognese was delicious! The service by Jose Luis was outstanding! Very friendly and catered to all our requests.

  • Sonia G.1 review

    March 16, 2025

    8.5/10

    Food was great tasting and excellent pricing. The sangria was refreshing and not too strong as we like. The place has a historic flair which makes it fascinating. The servers were little bit rattle as many reservations were done at same time slot but they tried their best to make it work. We recommend the place.

  • Dorian F.1 review

    March 14, 2025

    9/10

    Our first time eating here and will definitely be returning,

  • Colin S.7 reviews

    March 12, 2025

    6.5/10

    Food OK, needs more ambience. Service s bit matter of fact and got the bill wrong.

  • Antonello D.

    Antonello D.1 review

    November 16, 2024

    7/10

    The restaurant was ok, the food was very good.

  • Heather S.2 reviews

    November 21, 2024

    10/10

    Staff were friendly and the restaurant itself is welcoming. Food was good value too!

  • Camilo G.

    Camilo G.1 review

    November 19, 2024

    10/10

    Excellent food and it has primate tables not in the square.

  • Gillian G.1 review

    October 20, 2024

    10/10

    It was a beautiful evening so we sat outside. The food was very tasty. The service was friendly and efficient. I hope to return.

  • Sheema D.37 reviews

    September 27, 2024

    9/10

    great location, attentive service, delicious food. the price considering the location was really good too. would highly recommend. will bring guests here again in the future.

  • Chris H.4 reviews

    September 26, 2024

    8/10

    We had a variety of tapas dishes which were good portions for 2 people sharing. The food was good and well presented. Friendly staff and an enjoyable experience.

  • Rob G.5 reviews

    August 21, 2024

    10/10

    The fried pork (pork belly) and blistered shishito peppers were excellent. The paella was also great. The vegetable paella with chicken thighs was especially good.

  • Varvara A.4 reviews

    August 5, 2024

    8.5/10

    Very nice place, centrally at Plaza Mayor. Inside area is beautifuly decorated and spacious. Food was good but the portions were rather small. I would visit again for tapas and drinks!

  • Monica W.

    Monica W.2 reviews

    June 25, 2024

    9.5/10

    A great spot for Tapas! Right on Plaza Mayor! The croquetas were superb and the pitcher of sangria was very refreshing. Waitstaff were a bit forgetful (didn’t enter our order the first time) but it wasn’t a big problem.

  • Raquel O.

    Raquel O.15 reviews

    June 10, 2024

    10/10

    Perfect!

  • Daniel N.2 reviews

    June 18, 2024

    10/10

    This restaurant is a great option at Plaza Mayor. The food was delicious, the service was great, and the seating on the corner of the plaza let us grab some great views. I hope to return soon.

  • Jose R.2 reviews

    June 9, 2024

    6.5/10

    We went a the time we reserved and table was ready however, and the appetizer was good chorizos a la Sidra, however the main menu was a total disaster, the rice in the Paella was hard and not well cook, no taste in the rice, the service was ok but we had to call several times to have a cup of wine, service was to slowly, we also asked for the dessert that was average and we requests the discount offered by The Fork and they refused to apply it, so try to get other places for Paella

  • Graham A.2 reviews

    May 2, 2024

    10/10

    Everything about this restaurant will please you. From the outside this is an unassuming restaurant with lots of outdoor seating. However we booked an inside table, where the indoor seating is in an underground cellar, with low archways, that has been very tastfully decorated, capturing the old bricks and creating a very intimate dining experience. The indoor ambience, quiet and intimate, is totally differen to the more casual and nosier outdoor dining. Either way you will enjoy great food and service. We ordered the Paella and Cod Croquettes, which were excellent and perfectly captured the Spanish cusine we wanted.

  • Karina K.1 review

    April 15, 2024

    9/10

    Good food, nice atmosphere. We booked our table through thefork and we were supposed to have a 30% discount which eventually wasn’t applied and I only realized that when I came home. We were distracted by our conversation so didn’t realize the waitress didn’t apply the discount, but then when I double checked the receipt at home I realized we paid the full price.

  • John D.3 reviews

    March 12, 2024

    8.5/10

    Cozy corner in the plaza mayor . We had a reservation but I didn’t even thing to give my name about want crowded and plenty of tables to be had. The tapas was great and was perfect after walking around all morning.

  • Lucia R.13 reviews

    February 6, 2024

    10/10

    AMAZING PLACE and amazing service as always. Really stands out from the other ones nearby

  • Martyn W.1 review

    October 23, 2023

    10/10

    Absolutely fantastic. We had the chorizo and octopus tapas to start followed by paella. The food was excellent. Best meal we’ve had in our 4 day stay in Madrid.

  • Grafton W.1 review

    October 10, 2023

    5/10

    We were very surprised with the rating, that this restaurant would serve, the top of which were basically tasteless. Particularly the prawns and mussels- no flavor.. There was no garlic,mushrooms were reheated. Disappointing and boring.

  • Dorrice P.2 reviews

    September 9, 2023

    5.5/10

    It was my first night there I went on some online recommendations and it was in a beautiful plaza… I knew it was going to be touristy, but it was very over priced easily by 50%… I have a coupon for 30% off but then the art we argued that it was not applicable to my meal did say 30% off of food not drinks . But I think what was most disappointing was that I felt steered so wrong online the paella I got was sort of hardened over. There was one piece of seafood placed at 12 o’clock 3 o’clock 6 o’clock and 9 o’clock and that was it, and the rice tasted very Briney. The sangria was good. The waiter was very nice and patient and the plaza was beautiful but the food was an absolute miss

  • Fabián S.

    Fabián S.2 reviews

    September 5, 2023

    9.5/10

    It was my first time using The Fork and it turned out great! The restaurant offered also good food and even desserts(that are not shown in the menu but ask for them!) Everything was delicious ????. Totally recommended

  • Estefania H.1 review

    April 25, 2023

    4.5/10

    It pretends to be more of a fine dining experience and its not. Really disappointed in the service. Food was good, it was not great and for the prices it should have been better overall

  • Alda S.9 reviews

    March 14, 2023

    8/10

    The service was nice, and the staff genteel, I like the food , it was good

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