Reviews - Haroma por Mario Sandoval - Hotel Heritage

katherine p. • 1 review

October 11, 2024

10/10

The quality of food and service.

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Ingrid Meibergen T. • 2 reviews

June 12, 2022

7/10

The food seemed to be pre-prepared (my ravioli was luke warm on the inside and didn't taste freshly made), so it wasn't Michelin worthy. The wine pairing was ok, but we had just been to a Michelin star restaurant in San Sebastian, where the wine was a lot more interesting,

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Haroma por Mario Sandoval - Hotel Heritage • Owner

Thank you Ingrid for your evaluation, we are sorry that some of the dishes were not to your liking. We would like to make a clarification, to avoid confusion, and that is that Haroma restaurant does not have a Michelin star. We appreciate your visit.

Julio B. • 58 reviews

June 2, 2022

8/10

Excellent service. Beautiful place. Food OK ... definitely NOT a 2 Michelin stars. Not our best night. Also, an unnecessary recently added loud live music is the LAST thing a restaurant of this level needs; it can easily ruin a fine dinner.... Such hyper belongs in a different category of restaurant or bar. The kindness of the staff is remarkable and makes you want to go back for another try.

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Haroma por Mario Sandoval - Hotel Heritage • Owner

Thank you Julio for your evaluation and comment sharing your experience. We would like to make a clarification, to avoid confusion, and that is that Haroma restaurant does not have Michelin stars, so it does not have the pretensions of a restaurant of that category. We appreciate your visit.

RUTH V. • 13 reviews

March 30, 2022

6/10

Artichokes & Angus rib fairly good, although too much fat on latter. Missed SOME kind of veggie to accompany. Dessert too chemical - was bloated and got sick afterwards. Atmosphere alone in restaurant rather sad. Waiter (Alberto I think, cheered me up). TOO MANY MESSAGES REMINDING AND RE-REMINDING ONE OF BOOKING!!! BORING AND TIME-CONSUMING!!! Not likely to return or recommend.

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Amanda W. • 7 reviews

January 29, 2022

10/10

The staff are very polite and helpful. The tea and treats are super delicious as well!

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Rafael S. • 1 review

November 4, 2021

6/10

The quality of the cuisine is very good, but from the 4 dishes we ordered, 2 were not in the right temperature. It seems that the diferent parts of each dish were prepared in different times. I should also say that the filet mignon with foie gras came with an very small foie gras on top, which wasn't in accordance with the picture from the menu. It was disappointing. The wine list is very poor. In addition, there is no sommelier in place.

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Haroma por Mario Sandoval - Hotel Heritage • Owner

Thank you Rafael for your evaluation and comment, the opinion of our clients helps us to improve. We are glad that you enjoyed some of the dishes tasted, although on the other hand we are sorry that others were not to your liking. Thank you for your visit.

Franck D. • 2 reviews

September 26, 2021

8/10

Food correct and need some improvments to be Original. Need more explanations about each dish Really appreciate the dessert (chocolate crumbs), with a mixt of tastes.

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Erica G. • 22 reviews

June 3, 2021

9/10

Great place! The terrace is beautiful and up above traffic, which was really nice. The food was good and the service was excellent.

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Haroma por Mario Sandoval - Hotel Heritage • Owner

Thank you Erica for your assessment, we are glad that you have enjoyed pleasing food on our elegant and cozy terrace, and that you have felt so well attended by our team of professionals. It will be a pleasure to welcome you back to Haroma restaurant. See you soon.

Salvador G. • 12 reviews

May 20, 2021

6.5/10

Overpriced. I did not see the "two-star" Michelin anywhere to justify the total cost of the bill. Nice ambience and correct food, but not to the level I expected.

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Haroma por Mario Sandoval - Hotel Heritage • Owner

Thank you Salvador for your assessment, we are glad that you enjoyed the place and the food, although we regret not fully meeting your expectations. It will be a pleasure to welcome you back. See you soon.

Helen O. • 62 reviews

April 25, 2021

10/10

One of the best brunches we have ever eaten. Super service by Alberto. It was a real treat.

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Haroma por Mario Sandoval - Hotel Heritage • Owner

Thank you Helen or your assessment and comment, we are glad that everything has been to your liking and that you have enjoyed the experience. See you soon.

Roxane L. • 15 reviews

October 25, 2018

7.5/10

Friendly staff but somehow less professional than you would expect in this kind of restaurant. I did not like much the main dish but it was more a question of taste.

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- -. • 1 review

October 10, 2018

8.5/10

Excellent for our Business intention

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