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Reviews - Kais

Cais da Viscondessa, 1200-109, Lisboa
GrilledAverage price €40
8.9
(1,053 reviews)

Reviews

8.9
of 10

Fabulous
1053 reviews
Ambience
9.2
Food
8.9
Service
8.8
Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.
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  • Violeta B.1 review

    October 9, 2024

    10/10

    Very good food and atmosphere

  • Fabrizio C.1 review

    October 8, 2024

    2/10

    Absolutely terrible! All wrong with the service, from the attitude to the understanding of the dishes to the food served. The food with very poor quality, taste and presentation. DO NOT DINE HERE!

  • Christian C.1 review

    September 26, 2024

    5.5/10

    The ambience is nice and the drinks were ok but the food was not keeping up with that.

  • Bruno R.

    Bruno R.1 review

    August 31, 2024

    10/10

    Very good experience at Kais K. Very good portuguese food and great service! I recommend 100% !

  • José M.

    José M.5 reviews

    August 6, 2024

    4/10

    The majestic room is not available/open for most of the days. Even with a 50% off, this is just a boogie, low-class experience, with average food, poor cocktails and cute service. Kais feels like a wannabe place, for people who want to feel fancy, can’t normally afford it and fail in the attempt. The ambience is tacky, unsofisticated, with outdated music and a deep lack of identity. Kais feels like a poorly drawn stereotype of a Russian villain on a James Bond film, in a fake Ikea set with Aldi quality alcohol. I feel ashamed and scammed for taking this offer. #TouristTrap

  • Daniel G.34 reviews

    July 19, 2024

    4.5/10

    Taking the order was long and a bit of a wait for service. I ordered a rare entrecôte which was not really rare and also had a fishy taste, probably due to the use of a unique grill. Passable wine. My wife's dish was very, very average. The server was friendly and fulfilled his role. The environment facing the Tagus was most pleasant.

  • Bart G.1 review

    July 10, 2024

    10/10

    Staff were really nice to us, helped with the menu and proposed the perfect wine with our dish. The view on the harbor is amazing, we were there during sunset and had a great view, just sitting outside in a breeze and enjoying the great food and drink.

  • Elie A.20 reviews

    July 9, 2024

    2/10

    Dessertes restaurant! Old school, tacky and looks like it was good in the old golden days. Quality of the food is low, nothing was fresh everything tasted stale and unfresh! No fallouts and ingredient quality is very low despite the high price tag on the menu items. Save your money and time and look for another place!

  • Cristiana M.

    Cristiana M.2 reviews

    May 23, 2024

    10/10

    Great place for a romantic dinner. The staff is fantastic as always, beautiful ambiance and delicious food

  • Filippos P.1 review

    May 7, 2024

    9.5/10

    The cuisine was excellent, the service exemplary, and the setting breathtakingly beautiful. However, I would like to offer a constructive critique regarding the music selection. It felt incongruous with the sophisticated ambiance and high caliber of the restaurant, resembling more of a disco atmosphere rather than complementing the dining experience.

  • knut h.1 review

    April 27, 2024

    10/10

    Service and food with high quality

  • Ricardo C.1 review

    April 25, 2024

    8.5/10

    Very spacious lovely restaurant. First part seemed very quiet but the area at the back was better but music could be a bit louder in my opinion. Excellent service provided by the friendly staff at the bar and table.

  • Lea B.2 reviews

    April 23, 2024

    6/10

    Service was chaotic, inattentive, ignored our feedback to the tough (!) tenderlion / beef fillet. Few guests -not busy at all. Starter garlic shrimp was good, Kais salad disappointed die to almost no sauce. Worst and most expensive dinner we had in Lisbon yet.

  • Frederique M.1 review

    April 13, 2024

    10/10

    What a cool place this is! Food was great and service good. The only thing to improve are the cocktails; we ordered pornstar martini and got something different without much taste.

  • claire b.1 review

    March 27, 2024

    10/10
    review_preview
    review_preview

    Food was delicious, service was excellent, ambience fantastic, great little find. We read the last negative reviews and to be honest we have no idea why they are there! The restaurant manager ordered us a taxi and we were truly looked after. Beautiful building. Thank you so much :)

  • Torben H.2 reviews

    March 27, 2024

    6.5/10

    Food Was pretty cold when served. Wine Was served very late - we almost finished eating before Wine Was served. They mixed up taxi’s with us and anorher family - which resulted in an angry taxi driver.

  • Jerome E.2 reviews

    March 26, 2024

    8.5/10

    Bonn cuisine

  • Monica v.3 reviews

    March 21, 2024

    10/10

    Very good restaurant, nice setting, great staff. Sorry from the Fork that I clicked on a 50% off table but that didn't happen. But my Tuna was missed because of a new menu in their system so we had to wait a bit longer, got an apology and free of charges tuna meal. Excellent service.

  • Tatiana S.51 reviews

    February 22, 2024

    4/10

    Its very nice restaurant but it was quite cold inside. We ordered vegetarian curry and fish dish. Instead of vegetarian they brought shrimp curry and the fish dish was almost cold. Then they changed the curry for vegetarian version but we couldnt eat at the same time because they had to cook it. The portions are very small for the price and the little bottle of water costs 4 EUR. In the end they made a mistake and included extra water bottle in the bill. They waiters are nice to you but in the end the restaurant is not leaving you with the good impression and I would never go there without 50% promotion prices.

  • Julie F.1 review

    February 6, 2024

    10/10

    Went here on recommendation. So glad we did. Waiting staff and food were excellent

  • sémilia b.1 review

    January 20, 2024

    10/10
    review_preview

    This restaurant was a real surprise ! What an amazing place. The food was delicious. I’ll recommend it to anyone going to Lisboa

  • Constantino R.

    Constantino R.5 reviews

    November 21, 2023

    10/10

    The best romantic ambiance and excellent quality ratio food/price. Good parking facilities.

  • Mariya G.

    Mariya G.2 reviews

    November 9, 2023

    5.5/10

    I booked a table for 15 people for a corporate event in our company. An important condition was that everyone should sit together, for this reason we chose this restaurant. But when we arrived, it turned out that they had prepared 2 separate tables nearby for us. This, of course, did not suit us, but the manager insisted that they have such a rule and they cannot seat more than 10 people at one table. Even if this is so, they should have warned about this in advance and we would have chosen another restaurant. We are very disappointed, the manager did not even try to help us and was very unpleasant. I do not recommend this restaurant as they can let you down at a crucial moment.

  • Wei S.5 reviews

    July 19, 2023

    10/10

    Beyond our expectations, it's a nice ambient and good value for money, especially the big jar of Sangria.

  • Leysan D.1 review

    October 6, 2023

    8.5/10

    It was an amazing place to be but we didn't got our reduction of 30%.

  • José Roberto P.29 reviews

    September 14, 2023

    10/10

    Wonderful experience. Excellent atmosphere, food and service.

  • Boris P.1 review

    September 9, 2023

    5/10

    Kais is a wonderous place to have a meal. That being said, there were many issues. 1. We were sat in the night club area rather than the main restaurant. We could not even see our food next to the lights. 2. The hostess was not impressed by us and scoffed at us on our way in. 3. The staff was pushy rushing our orders. 4. The food was passable. Amazing risotto, but the toughest veal I've ever had. We asked for medium rare and with the butter knife provided we couldn't even cut it. 5. The food runner took a plate with 1/4 of our food left on it without asking. 6. We were served a bill with items we did not order. This was corrected eventually. Overall I expected much more in terms of service, professionalism, and food quality. Again, beautiful to look at but that is not enough for me or my partner.

  • Ursula B.1 review

    September 8, 2023

    4.5/10

    Service was bad,woman at the entrance really unfriendly, serviceman young and not professional. No one ask about how the meal was (just ate 50 percent of the meat because it was raw and not medium)

  • Raul P.

    Raul P.4 reviews

    September 2, 2023

    9/10

    We couldn't use the fabulous main room, still the view from the balcony where we ate was beautiful... The food was excellent... Will return...

  • Konrad S.1 review

    August 24, 2023

    5.5/10

    The View from the Restaurant was very nice and also the waiter was friendly. The starters were okay, but the entrecôte we had as a main was very bad, it was was chewy, and tasted sour.

  • Mariano M.154 reviews

    August 17, 2023

    10/10

    Amazing place. Food is great and people so kind. We highly recommend this restaurant when in Lisbpn!!

  • Francisco F.

    Francisco F.19 reviews

    July 26, 2023

    10/10

    Waiter named Ramiro made the experience even better! Top!

  • Kathryn A.11 reviews

    July 22, 2023

    10/10

    Beautiful restaurant with magnificent views out over the river. We ate a very good meal while watching the sailing boats pass by. Service was excellent with really attentive and friendly staff.

  • Pete M.1 review

    May 24, 2023

    10/10

    I would say the best place to eat in Lisbon First class all round. The service is second to none. I will be back next time I am in Lisbon. A great night had by all

  • Cori Lynn D.1 review

    May 9, 2023

    2/10

    We waited 3 hours for our food, multiple orders were wrong, we had to ask multiple times for water, many people got up and left the restaurant. I’m not sure what is going on but I would not recommend coming here at all.

  • Norman S.4 reviews

    May 4, 2023

    10/10

    Fantastic restaurant in a unique venue One of the better restaurants I have eaten in

  • Anne Marie K.1 review

    April 4, 2023

    10/10

    Great find. Gorgeous food. Beautiful view of the marina. Friendly staff. Really enjoyed our evening. If we had to make one criticism it would be to add some cushions to the sofas - we would probably still be there if they did that!!

  • Aluísio L.12 reviews

    March 8, 2023

    10/10

    This was my second time here (brought my mom this time to celebrate my birthday) and everything was great; food, ambiance, and service. Highly recommended!

  • Rosa d.1 review

    February 17, 2023

    6.5/10

    The service was very good and the people were very nice, but the food really disappointed us. The vegetarian option was just bad. It was some cooked quinoa with vegetables. No flavor and very boring. I did not even finish it. My boyfriend had fish which was very tough and too salty. Won't be going back here, eventhough the room is beautiful. Don't go here if you're vegetarian!

  • MUBECCEL BERTUG B.1 review

    February 10, 2023

    5/10

    Food was mediocre, my octopus was drenched in oil and the tabling of the dishes was haphazard and not deserving of the pricing. The menu was printed on paper. The only thing i liked was the mashed potato side. Waiters were not attentive at all and it was very cold in the restaurant several people were in jackets.

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