Reviews - La Brasserie du Grand-Chêne
Reviews
9.1/10
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All reviews
10
Very friendly staff and the food was excellent
10
The food and service are excellent, we will definitely go back for the seafood and beef fillet.
La Brasserie du Grand-ChêneChère Madame, thank you so much for your wonderful review. We are delighted that you enjoyed both our food and service, and we look forward to welcoming you back for the seafood and beef fillet. Samuel Ratti Directeur Adjoint de la Restauration
10
Pricey but great as always
La Brasserie du Grand-ChêneDear Sir, thank you for your kind feedback. We are glad to hear you continue to enjoy our offerings. We look forward to welcoming you back soon. Samuel Ratti Deputy Director of Food & Beverage
10
Great food and amazing atmosphere.
La Brasserie du Grand-ChêneDear Madam, Thank you very much for your wonderful feedback. We are delighted that the food and atmosphere made your experience so enjoyable. We look forward to welcoming you again very soon. Kind regards, Samuel Ratti Directeur Adjoint de la Restauration
6.0
The perch filets were dry, the French fries good but moderately warm and an uninteresting green salad. Very disappointing for a well known restaurant in a top hotel.
La Brasserie du Grand-ChêneDear Sir, Thank you for your feedback regarding your visit to the Brasserie du Grand-Chêne. We are sorry that some aspects did not meet your expectations and will use your comments to improve. We hope to welcome you again for a fully satisfying experience. Kind regards, Samuel Ratti Directeur Adjoint de la Restauration
10
Everything - the food, the service? the ambiance - was just top notch!
La Brasserie du Grand-ChêneDear Madame Tan, thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed everything – the food, the service, and the ambiance. We look forward to welcoming you back soon. Best regards, Samuel Ratti Deputy Director of Food & Beverage
9.5
In all fairness, I have had multiple lunches and dinners at La Brasserie du Grand-Chêne – hence, your takeaway here should simply be that I keep returning. The food and drink selection, I would assert should satisfy most people, the quality of both food and drink is as one would expect, quite excellent. The staff (all of them) are attentive and very helpful, and also understand when just “to leave the table alone.” Always a good experience; one piece of advice though – book in advance.. Enjoy / k
La Brasserie du Grand-ChêneDear Mr. Thyregod, thank you very much for your kind feedback. We are delighted to hear that you keep returning and that both our food and drink, as well as our attentive staff, have consistently met your expectations. Your advice about booking in advance is much appreciated, and we look forward to welcoming you again soon. Samuel Ratti Directeur Adjoint de la Restauration
10
Food was delicious (onion soup -the best), but our server made it memorable!
La Brasserie du Grand-ChêneDear Mr. Kaplan, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our onion soup and that our service made your experience truly memorable. We look forward to welcoming you back soon for another exceptional meal. Samuel Ratti Directeur Adjoint de la Restauration
10
Great restaurant in Lauusanne Palace. Excellent food and service
La Brasserie du Grand-ChêneDear Madame Del Rio, Thank you very much for your kind words. We are delighted that you enjoyed both our cuisine and service. We look forward to welcoming you back soon. Samuel Ratti Directeur Adjoint de la Restauration
10
Great staff and service. Excellent consistent food
La Brasserie du Grand-ChêneChère Madame, nous vous remercions sincèrement pour votre retour élogieux. Nous sommes ravis que vous ayez apprécié la qualité constante de nos plats ainsi que l’attention de notre équipe. Votre satisfaction est notre plus belle récompense et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. Samuel Ratti Directeur Adjoint de la Restauration
10
Excellent food and services
La Brasserie du Grand-ChêneDear Guest, Thank you very much for your kind words. We’re delighted to know that both the cuisine and service met your expectations. It was a pleasure to have you with us, and we hope to welcome you back soon for another memorable experience. With warm regards, Samuel Ratti Assistant Responsable de la Restauration
5.0
very small menu on Wednesday, mushroom dish too salty, fois gras mini portion.
10
First rate food and with genuinely excellent service. Our favourite restaurant in Lausanne
La Brasserie du Grand-ChêneDear Mr Miller, Thank you for your kind words. We are delighted to be your favorite restaurant in Lausanne and that you appreciated both the cuisine and the service. It would be our pleasure to welcome you again soon. Best regards, Samuel Ratti Assistant Restaurant Manager
10
+1We received great service. The food was wonderful and we loved the entrees we ordered. We were taken cared of beautifully.
La Brasserie du Grand-ChêneDearMadame Thank you very much for your kind feedback and perfect rating! We are delighted to hear that you enjoyed the food and that our team provided great service, ensuring a memorable experience for you. Your satisfaction is our greatest reward, and we hope to welcome you again soon! Kind regards, The Brasserie Team
3.5
Welcoming and service not up to the usual standard. Loud music coming from the hotel lobby made it hard to have a conversation. The kitchen could be more flexible on New Year’s Eve!
La Brasserie du Grand-ChêneDear Madame Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet the usual standards we strive to maintain. We understand how important a welcoming atmosphere and attentive service are, especially on such a special occasion. We regret the disturbance caused by the music from the lobby and will review this matter with our team to ensure a quieter environment for our guests in the future. Regarding the kitchen’s flexibility on New Year’s Eve, we will take your comments into account as we plan future events. We truly value your feedback as it helps us improve and provide better experiences for our guests. We hope to have the opportunity to welcome you again and provide you with the exceptional experience you deserve. Kind regards, The Brasserie Team
8.0
Great place great atmosphere with very tentative staff and delicious wine
La Brasserie du Grand-ChêneDear Monsieur, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the atmosphere, our attentive staff, and the delicious wine. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable experience. Kind regards, La Brasserie
8.0
Great location, nice Brasserie style, interesting food propositions and good service. A bit overpriced unfortunately, but the restaurant is part of the LP 5* hotel, so this was expected.
10
Excellent
7.5
Very good food, but slow and clumsy service.
10
service, food, wine: perfect
8.5
Meet expectations
9.5
The best brasserie in Lausanne. Classic dishes, warm friendly service and a beautiful room.
7.0
Beautiful restaurant and excellent server. The faux filet was a huge disappointment. Our first time in Switzerland Andy celebrating my husbands birthday. 3 of us had the filet and couldn't chew it. 56 francs for an inedible meal. Very unacceptable.
8.5
too expensive
9.0
We entered from the hotel and the little door leads to two ways, up and down, was a bit confusing not knowing where the reception is. Food was great, great selection and quality superb. Staff serving us was really attentive and helpful. Seats are bit tight though, from table to table. Overall speakinh we enjoyed it
10
Super service as usual !
10
Alway special atmosphere on Sundays!
10
Great as always!
9.5
The food was great as always. The place is so nice and comfortable. They’re very professional and make u feel comfortable.
8.5
The service is good, but not that efficient when all tables are taken. Oyster is indeed excellent with lemon juice, highly recommend that! Other seafood is not that fresh though. Dessert is worth trying, even when you are full. Yozu sorbet is fantastic
10
Great service and great food. As always. I have not yet been disappointed when eating at the Lausanne Palace. I will come back often, like I always have.
7.5
The food quality before was better when I asked they told me the chef is changed, that’s why.
9.0
Food was excellent. Our wine was also excellent. Loved the setting and linens. There were only two waiters serving the upstairs, and they were very busy. Would highly recommend this restaurant
8.0
The service and food was good but the meal and dining experience was a bit disappointing overall. Our 3 steaks and 1 burger were served cold and we had to send them back to be reheated and then they were overcooked and tough. By the time they were brought back, the rest of the food (potatoes and fries) were cold! When we arrived, we were the only guests there and we were told that we could have the table until 7 pm and 10 min before 7, we were already being asked to leave to free the table. For a restaurant in a 5 star hotel, the restaurant was beneath our expectations, especially for the price, which was largely overpriced and unjustified for an unsatisfactory.meal.
8.0
A good diner in a interesting surrounding
10
Everything was just amazing Nice simple courses... good quality of food Had escargots, bone marrow and tartare Nice service We Would love to be back
10
Super restaurant
10
I love this Brasserie and I keep coming back for years. A real French Brasserie feeling with superb service.
6.0
In an otherwise very nice restaurant we had a horrible table almost inside the garderobe. Food and service were fine but nothing special.
10
The best place for eating the seafood !!good service ! Lovely place ! Thank you !
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