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Reviews - La Buona Novella

Reviews

9.3/10

Excellent
1214 reviews
Ambience
9.2
Food
9.3
Service
9.6
Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

All reviews

  • Francisco S.2 months ago

    10

    Amazing service and food!

  • Terri D.4 months ago

    9.5

    Paolo was extra attentive and kind but everyone was so welcoming and service was fantastic. The food was also amazing.

  • Sarah H.7 months ago

    10

    Fabulous service and food!

  • richard t.9 months ago

    9.0

    Great location and excellent service

  • Elsien G.11 months ago

    10

    Superb location, service and food.

  • Rogan K.11 months ago

    10

    Lovely relaxed late Sunday brunch/lunch. Gorgeous outdoor space, attentive but unhurried service, excellent food. Bravo!

  • Morino R.1 year ago

    6.0

    The restaurant and all of its amenities such as food etc etc are decent but that is all, nothing special or exceptional about it. Also be aware of the fact that the staff does not speak English fluently, at least not all of them

  • Saverio F.
    Saverio F.1 year ago

    10

    everything what they do is special even a simple pizza

  • Mafalda Q.
    Mafalda Q.1 year ago

    10

    Excellent food, ambient, service and staff very helpful and kind! We loved it!

  • David W.1 year ago

    8.0

    Our meal was truly delicious and the staff top-notch. We went on a VERY slow night. Our only disappointment was simply decor and ambience. We did not realize it’s a restaurant within a hotel and it just didn’t have the charm and Florence feeling of local places. Felt a bit clinical. However, the food was 10/10 !

  • Knud C.1 year ago

    10

    The food was very good! On a quiet January evening.

  • Susana S.
    Susana S.1 year ago

    10

    Absolutely great experience!!! Outstanding service by Kristina and delicious meal. The wine selection is impressive. I think it was my best Italian red wine I tried in the restaurants here. Highly recommend this place.

  • Gregorio M.1 year ago

    10

    +3

    Excellent food in a nice elegant setting.

  • Saverio F.
    Saverio F.1 year ago

    10

    Everything Perfectly cooked and presented. The best ingredients and an adorable staff

  • Joy T.1 year ago

    10

    the service is top notch, the view is lovely and the food was very good!

  • James F.1 year ago

    10

    Food and service was wonderful - very nicely appointed restaurant; off a lovely square - it is part of a hotel that seemed very nice! One thing that we saw was a young boy being chased out of the restaurant rather severely by the waiter that I wondered about... Until we later learned that children are being used to steal, so I think my friend's purse might have been misappropriated except for the waiter's fast reaction time.

  • david k.1 year ago

    6.0

    Just ok. No vibe and food was just average.

  • Robert G.1 year ago

    10

    Wonderful location on Palazza. Service excellent and food was outstanding. Asparagus Risotto just perfect.

  • Jacqueline L.1 year ago

    10

    The location of the restaurant is excellent. The staff are all super friendly and welcoming. The service is great and the food is fabulous.

  • Kristin H.2 years ago

    10

    Beautiful setting outside coupled with excellent novo Italian cuisine. Food was excellent. Bread was spectacular

  • Daniel M.2 years ago

    9.0

    Very good restaurant. Delicious food. Lovely atmosphere right on the piazza, great for people watching. The food was very good and very well presented ,This was clearly a very talented chef.

  • Fabien L.
    Fabien L.2 years ago

    5.5

    Location is nice and service is nice but the food was very disapponting, especially for the price !

  • Garry L.2 years ago

    9.5

    What a fabulous meal! Each course impeccably served & delicious. We sat outside enjoying the life of the piazza.

  • Bethany H.2 years ago

    10

    2nd time we have come here- the zucchini soup is worth the trip! Very kind and patient with a tired family of four that struggles with the Italian language. Food is so good and service considerate, in such a beautiful location. We come every time we are in Florence- a best kept secret of the city. Head waiter, and all wait staff, really thoughtful and attentive.

  • Jennifer C.2 years ago

    6.0

    Location is gorgeous. Having the misting machines on was nice, but once it got cooler it seemed like they should have turned it off. They served me champagne in a wine glass, which was strange. They did not have the vegetarian tasting menu that was listed on their website. The chef accommodated me, but I was very disappointed to not have the items I was expecting. Everyone was very kind, but the service was very slow and dinner took 3 hours!

  • Manella A.
    Manella A.2 years ago

    5.0

    Nice locarion and ambience. Service was in general good except for the head waiter who first seemed nice and recommended the main course for us. He told us that they made the best Florentine steak and he could order the appropriate amount of meat for 4 people (2 women 2 men). We trusted his expertise and let him make the order for us. When the steak was served it was 2 kg of meat!!! We could hardly eat half of it. I really felt he had fooled us completely when we received the bill. I confronted him when we received the bill and was really angry with him so he only charged us for 1 kg! So be aware don't let him recommend you the steak without deciding first the amount of grams!

  • Claudia s.2 years ago

    10

    service was outstanding. The food its beautiful and very very special and good. We are loves the food. The first place, the second the spaghetti was amazing.

  • Leonel G.
    Leonel G.2 years ago

    9.0

    Good food, service outstanding. The waiter was very savvy and made excellent suggestions.

  • Cornelia K.2 years ago

    10

    Extremely nice food, creative cuisine. The service was excellent. We spent a wonderful evening and will for sure dine there again - next time in Florence. Highly recommendable!

  • Sewa S.2 years ago

    10

    Welcome was warm and service could not be faulted. We had the onion noodle starter, which is one of the best starters we have ever had. The pasta and main courses were similarly excellent. A very memorable evening.

  • CARLO N.2 years ago

    9.0

    Excellent restaurant! The food was very good….the asparagus salad was creative and tasty, the pasta and minestrone soup among the best we ever tasted…and the presentation of the dishes was exceptionally excellent! The only weak dish was the veal cutlet … it was more of a thick chop that could use tenderizing and a better breading along with some seasoning. As for wine and bread… WOW! I would certainly go back for the pasta and wine!

  • Joan A D.more than 2 years

    10

    Amazing dining experience from start to finish. The lemon chicken and the onion noodles cooked ala cacio e pepe were standouts. Only high praises for the chef and the service crew!

  • Sergey C.
    Sergey C.more than 2 years

    9.5

    We were impressed by the food offered for dinner, and enjoyed every piece of it. However, taking in consideration the location of the restaurant, where hungry tourists stroll around, it would be great to clearly indicate that the nature of establishment is high-end of gastronomy kitchen. This knowledge would help tourists not to mistaken it for one of traditional trattorias with hefty plate sizes. For our taste, all for great, where each of the waiters were showing their hospitality and professionalism.

  • Liz W.
    Liz W.more than 2 years

    7.0

    Do not go here for an authentic Tuscan or Italian meal. We got the spaghetti (flavor was bland and noodles were maybe wheat), and duck (small portion), and sliced beef (poor meat quality especially for Florence); then the mousse dessert was vegan (more like a pudding or flan than mousse), which they tell you after eating it.

  • Marco D.more than 2 years

    8.5

    Service was perfect and we had a good time, food was excellent. They have a nice terrace but because of the weather we could not enjoy the outdoor.

  • Sean C.more than 2 years

    9.5

    Lovely setting and service was excellent. Food was high quality. Restaurant very quiet tonight but unobtrusive background music created nice ambience. Onion soup was divine.

  • Rinat L.more than 2 years

    10

    Excellent food and a very good service

  • Helga L.more than 2 years

    10

    The restaurant is a little bit more expensive than the average restaurants here in Florence but it is worth it. The food has an excellent quality. The prices for the drinks are much higher than in other restaurants! The service is very good.

  • Susan J.more than 2 years

    10

    There were only a few tables full at La Buona Novella on a Thursday night which really made us feel as if we were well taken care of. The food, mushroom appetizer, sautéed spinach, barbecued pork, and fish, with rose and Chianti, were exceptionally fresh and delicious. Good value for excellent dinner.

  • Diane S.more than 2 years

    10

    Attentive service at a lovely restaurant in Santa Maria Novella plaza. We were presented with creative and delicious amuse-bouche and bread selections. Our pasta dinners were excellent. We recommend this restaurant for a special night out.

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