Reviews - Le Bistrot Lou Calen
Reviews
9.1of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Elaine M. • 2 reviews
April 21, 2025
5/10We had a very good meal previously but sadly this visit had some issues. It was a set menu with two choices per course. We all ordered the same main but were told there was only one option left the same with the desert and the crumble was cold. . Service was poor not the fault of the staff who worked hard just not enough of them, all in all quite poor
Anne W. • 2 reviews
April 20, 2025
6.5/10Ongoing problem with bringing a disabled friend as no parking at the venue. Access to drop our friend off, as arranged beforehand was, tolerated in an unfriendly manner by clients and staff at a café we had to pass to get to Lou Calen, despite our explanation and showing the disability pass. Friendly service; dishes not sufficiently labelled or hard to read on a small blackboard. Clients need to be identified to staff on duty as a person was witnessed picking up dessert items - carrot & orange cake slice among them - sniffing and then returning it to the serving plate, changing her mind and dropping this, and other similarly unmessy items, directly into her capacious, open handbag before making a swift exit.
Jacqueline W. • 2 reviews
April 13, 2025
10/10great ambiance, delicious food and very friendly people!
Jacqueline W. • 2 reviews
March 30, 2025
10/10Fabulous food, great ambiance and excellent service. Don't forget to try the desserts!
Le Bistrot Lou Calen • Owner
Dear Jacqueline, Many thanks for your great note ! Thank you for your recommendation of our desserts, it will really please our pastry chef. We look forward to seeing you soon.
Andrea G. • 1 review
April 5, 2025
6.5/10Disappointing meal. The ambiance is gorgeous. The staff are super friendly ..But the kitchen needs much improvement. Limited and not very exciting choice on the lunch menu. 3 starters 3 main. Too much rice as the main dishes. accompaniment . Almost no veg or salad garnish. The food lacked flavour and the fish dish could have at least included a wedge of lemon or lime. Such a pity as the owner has created a superb stylish hotel complex full of fantasy with great details . Its a shame about the Bistro .
Le Bistrot Lou Calen • Owner
Hello Andrea, Thank you for taking the time to share your thoughts. We're glad you enjoyed the ambiance and appreciated the team’s friendliness. Our lunch menu is intentionally kept short to focus on freshness and seasonality, but we're sorry to hear the dishes didn’t meet your expectations. Your feedback is valuable, and we’ll certainly take it into account. We hope to have the opportunity to welcome you again and provide an experience more in line with what you're looking for. Warm regards,
Christian L. • 4 reviews
April 5, 2025
5.5/10It is personal but there was nothing in the menu I wanted to eat.I was a great fan of your restaurant some months ago . I certainly will give your restaurant a second chance because I like the place in terms of decor etc.
Le Bistrot Lou Calen • Owner
Hello, Thank you for your honest feedback. Our menu evolves regularly based on the seasons and the chef’s inspiration, so we hope that on your next visit, you’ll find dishes that speak more to your taste. We truly appreciate your continued support and look forward to welcoming you back soon.
Evy W. • 1 review
April 1, 2025
7.5/10The food can definitely be better. It's ok, but it's not a WOW factor here. The people working there are really very nice - good service, so that is great. But talk to the chef... he can very well improve a little bit....
Le Bistrot Lou Calen • Owner
Hello, Thank you for your honest feedback. We're happy to hear you enjoyed the service and found our team welcoming — that means a lot to us. As for the cuisine, we appreciate your input. We're always aiming to improve. We hope to have the pleasure of welcoming you back for a more memorable culinary experience. Warm regards,
Sevois P. • 7 reviews
March 8, 2025
10/10
Amazing restaurant with delicious food and good list of local wines. Very friendly staff and excellent service!
Le Bistrot Lou Calen • Owner
Dear Sevois, Thank you very much for your kind comment. We are truly delighted to have met your expectations. We look forward to hearing from you!
Jutta K. • 1 review
March 1, 2025
10/10Great food, wonderful flavors, and excellent service! Highly recommended!
Le Bistrot Lou Calen • Owner
Dear Jutta, We're delighted to hear you had a great time with us. We look forward to seeing you again soon!
Valerie C. • 1 review
February 8, 2025
8.5/10Food was very good, ambience great! Better in the day I would think?
Le Bistrot Lou Calen • Owner
Dear Valerie, thank you for your feedback. To compare, it would be better to come back during the day :)
Irène Pavlovska И. • 3 reviews
December 20, 2024
10/10Nice place
Le Bistrot Lou Calen • Owner
Many thanks Irène, We look forward to welcoming you back very soon!
Tony S. • 1 review
November 15, 2024
9/10
The wiser and very pleasant decor.
Le Bistrot Lou Calen • Owner
Thank you so much Tony ! Looking forward to seeing you again
Irène Pavlovska И. • 3 reviews
October 3, 2024
10/10Perfect place, delicious food, friendly staff
Le Bistrot Lou Calen • Owner
Many thanks for your wonderful feedback !
Louise K. • 1 review
August 28, 2024
6.5/10Overall nice food but the tomato soup was a strawberry smoothie and we did wait for a pretty long time for out food.
Le Bistrot Lou Calen • Owner
Thank you Louise, for taking the time to share your feedback. We're glad you enjoyed the food overall, but we apologize for any confusion regarding the tomato soup that turned out to be a strawberry smoothie. It appears there may have been a last-minute change in our menu that was not adequately communicated to you by our team. We are addressing this to ensure our servers are fully updated and can convey accurate information to our guests. We also apologize for the wait you experienced and are working on speeding up our service to improve the dining experience. We appreciate your understanding and hope to have the opportunity to welcome you back soon for a smoother and more satisfying visit. Best regards,
Lisa R. • 1 review
August 23, 2024
8/10
The food was very good - the ingredients were fresh and the dishes were simple but interesting. The only downside was that the service was, at times, a little slow so the food was only lukewarm when it arrived on the table. The restaurant hasn’t been open that long though and I’m sure once the team beds in, the service will be more efficient. All in all I’d say that it’s a wonderful addition to the restaurant scene in Cotignac and I’ll look forward to a return visit.
Le Bistrot Lou Calen • Owner
Dear Lisa, Thank you for your thoughtful review and for recognizing the quality and freshness of our dishes. We're glad you enjoyed the food and appreciate your understanding as our team continues to refine our service. We apologize for the delays you experienced and are actively working to enhance our efficiency to ensure every dish arrives at the perfect temperature.
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