Reviews - Le PlanB

Irina D. • 3 reviews

August 8, 2024

10/10

Perfect

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Le PlanB • Owner

Thanks for the amazing feedback! We're thrilled you had a perfect experience. Hope to see you again soon! Thomas, F&B Manager

Tom P. • 1 review

July 28, 2024

6.5/10

Slow service, stressed staff who did not have time for us (party of 5) in an half empty reataurant. We received our main course after 1 hour and 15 minutes waiting (15 minutes before restaurant closed) Clean but very basic interior design Food was good but menu limited Location a bit off centre from town pulse.

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Le PlanB • Owner

Thank you for your honest feedback. We sincerely apologize for the slow service and lack of attention you experienced. This is not our standard, and we're taking immediate steps to make sure it doesn't happen again. We're glad you still enjoyed the food. Thank you for helping us improve. Thomas, F&B Manager

Sangkyu L. • 15 reviews

April 2, 2024

9/10

Definitely family restaurant in Hotel B. Very good

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Le PlanB • Owner

Thank you for your review, glad to hear that you enjoyed our family restaurant ! Thomas, F&B Manager

Rosalyn T. • 1 review

March 30, 2024

8.5/10

This is great when you’re with kids as there are areas to keep them entertained, eg table football, bowling alley. You do need to bring euros though. Food is pretty average, drinks better.

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Le PlanB • Owner

We're delighted to hear that you and your family had a great time in our restaurant. However, we are sorry to hear that youy didn't like the food, We hope that you'll come back again to give us a new opportunity to please you ! Thomas, F&B Manager

Vanessa M. • 1 review

February 8, 2024

10/10

The service was much better than I expected. I recommend and I will be back, Vanessa

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Le PlanB • Owner

We are delighted to hear that you had a great time in PlanB, we will be more than happy to welcome you again, Thomas, F&B Manager

Chris D. • 4 reviews

November 21, 2023

10/10

Everything was right about this restaurant. Warm on a cold evening, and a warm welcome. Good staff who spoke English as well as french. Excellent food, generous portions. We had the Prime Rib steak for two which was really tasty. They even bought tap water to the table without being asked, which was a good surprise as we'd expected them to be pushing the expensive bottled water. It was a quiet evening, and I can see how on busier nights the complaints of others in past reviews about children running around could be a problem, but the restaurant supplies free colouring kits for kids, so ultimately there is little more the staff can do if the parents just let their kids run wild. I'd be going over to the parents directly and saying something.

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Le PlanB • Owner

Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your visit to our restaurant. Your kind words about our warm atmosphere, welcoming staff, and delicious food are greatly appreciated. Regarding your observation about children running around, we appreciate your understanding. We provide coloring kits for kids to ensure a pleasant experience for all our guests. We hope to have the pleasure of welcoming you back on another occasion. Your feedback is very valuable to us as we continue to improve our services. Thomas, F&B Manager

Karen W. • 23 reviews

August 11, 2023

6/10

Kids everywhere running back and forth through the restaurant. Seems this is inside some type of community recreation center (which is fine, just was not the experience we expected.)

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Le PlanB • Owner

We are sorry to hear that you were disappointed about your dinner experience in PlanB. We are not a community recreation center, but a family hotel, with facilities and games for kids as well as adults, and you did have a big family table next to you.. I understand that it can bother you if it’s not what you expected, but we hope you’d give us a second chance ! Best regards,

Sara B. • 16 reviews

August 6, 2023

5/10

only 3 burgers and 3 other choice for lunch, nothing at less than 20€

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Le PlanB • Owner

We are sorry to hear that your lunch at PlanB did not meet your expectations. We do have a limited lunch offer, with the 3 burgers, a beef tartare, a tuna tataki and a Daily special, which is listed for 15€, 22€ including dessert and coffee. For a better understanding by our customers, all our menus are available on our social media channels, our website and our The Fork page. Best Regards, Thomas, Food And Beverage Manager, PlanB