Reviews - Le Réfectoire
Reviews
9.1/10
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All reviews
10
Great cuisine.
7.0
The ambience was nice however the food was disappointing…chairs looked good but were uncomfortable…really the food was a let down and not worth the money…
5.0
Expensive for quite ordinary food.
Le RéfectoireHi, Thank you for your feedback. We are sorry to hear that the experience did not meet your expectations in terms of value. Your comment has been shared with our team and will help us improve.
9.5
The meal was quite good. However, the restaurant was difficult to find in the dark. I recommend that you improve the signage to help visitors find the restaurant.
Le RéfectoireHi, Thank you very much for your feedback. We’re delighted to hear that you enjoyed your meal. We also appreciate your comment about the difficulty finding our restaurant — we’ll certainly look into improving our signage to make it easier for future guests to locate us
10
We travel throughout the world and can say this rates amongst the best! Faultless from start to finish with attentive service, food that melted in your mouth and of course the wine !
Le RéfectoireHi, Thank you for such high praise! We’re delighted that everything from the service to the food and wine made your experience one of the best. We look forward to welcoming you again soon
9.0
Great food and beautiful location. Took us 40 minutes to get our check once we asked for it.
Le RéfectoireHi, Thank you for your feedback. We're delighted that you enjoyed the food and our location. We’re truly sorry for the delay when it came time to receive your check — this is not the experience we want for our guests. Your comment has been shared with our team to ensure we do better next time
10
Anthony was an amazing waiter and provided an excellent Champaign pairing for our meal
Le RéfectoireHi, Thank you so much for your wonderful feedback! We’re delighted to hear that Anthony helped make your experience special with his excellent Champagne pairing. We’ll be sure to share your kind words with him. We hope to see you again soon
5.5
Food was ok, althought the quantity was not that much. Terrible service, the waiters too busy with other tables, no time to give proper attention to all the guests…
Le RéfectoireHi, Thank you for your feedback. We're sorry to hear that the service and portions didn’t meet your expectations. We’ll address this with our team to improve. We hope to welcome you again for a better experience.
10
Everything good!
Le RéfectoireHi, Thank you so much! We're glad everything was to your satisfaction. Looking forward to welcoming you again soon
7.5
The atmosphere is really beautiful and unique - great interior. Food is rather average and price/quality ration a little off, which is normal for more touristy places like this one. I would recommend to only go for a bottle of champagne and some dessert (which was exzellent! Try the chocolate cake)
Le RéfectoireHi, Thank you for taking the time to share your review. We're delighted you enjoyed your meal. Your comments about the food and value for money are invaluable, and we appreciate your honesty. We look forward to welcoming you back for a glass of champagne and a sweet treat.
10
We had a very enjoyable, leisurely lunch at Le Refectoire after visiting The Pommery Champagne House. We sat outside in the sunshine and were well looked after by the attentive waiters. The menu is quite small which I prefer, but I wanted to try everything. In the end I had the Avocado and prawns followed by the Steak, which were both excellent. Washer down with a bottle of Pommery pink champagne it was a lunch to remember. Highly recommended.
Le RéfectoireHi, Thank you so much for your kind words! We're delighted to hear you enjoyed a lunch. We hope to welcome you back again soon for another lovely moment at Le Réfectoire
10
Lucas was amaxing
Le RéfectoireHi, Thank you so much! We’re thrilled to hear that Lucas made your experience amazing. We’ll be sure to pass on your kind words to him! Hope to see you again soon
10
We celebrated my birthday there and everything was amazing! The food, the atmosphere and champagne. Very memorable experience.
Le RéfectoireHi, Thank you so much for celebrating your special day with us! We're truly delighted to hear that you enjoyed the food, the atmosphere, and of course, the champagne. It means a lot to know we helped make your birthday a memorable experience. We hope to welcome you back soon
10
It is always a great experience among warm welcome great good e fantastic champagne!
Le RéfectoireHi, Thank you so much for your kind words! We're thrilled to know that each visit continues to be a great experience for you. It's always a pleasure to welcome you — with good food, fantastic champagne, and a warm atmosphere. Looking forward to seeing you again soon
10
Great food, ambiance and service!
Le RéfectoireHi Sir, Thank you so much for your wonderful feedback! We’re thrilled that you enjoyed the food, ambiance, and service. We look forward to welcoming you back soon
10
Very goo and high quality
Le RéfectoireHi, Thank you very much for your kind words! We’re delighted you enjoyed the quality of our offerings. Looking forward to welcoming you again soon!
6.0
The service was understaffed. Although super friendly and lovely, we had to wait a long time to be served, and then before our drinks arrived. The food was good, ambiance lovely.
Le RéfectoireHi Sir, Thank you for sharing your feedback. We’re glad to hear you enjoyed the food and the ambiance, and appreciate your kind words about our team. We apologize for the delays caused by being understaffed during your visit and understand how frustrating that must have been. Your comments are important to us and will help improve our service going forward. We hope to welcome you back soon for a smoother experience.
9.0
The pork chop with red wine sauce was phenomenal . . most tender pork we've ever eaten! The red wine sauce goes well with it too.
Le RéfectoireHi, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the pork chop and found it so tender — it's wonderful to know it made such an impression. We're also glad the red porto sauce was a perfect match. We hope to welcome you back soon for another delicious experience!
5.5
Food was good. Service was poor. No Bon Appetit at all, Some if us had three course dinner. One main course was wrong. No apologies, no information when the missing meal would Come. Not once sorry etc. To get the bill took a long time, one of is went to Washington stuff to ask it. Our coats were stored some where. Finally I went to kitchen to get some one to deliver our coats. I have been working in restaurants 30 years. Here the waiting staff lacked the Basic routines and manners.
Le RéfectoireThank you for taking the time to share your experience. While we’re pleased to hear that you enjoyed the food, we’re truly sorry to read about the shortcomings in our service. Please accept our sincerest apologies for the lack of attention and professionalism you encountered. What you described does not reflect the standards we aim to uphold, and we understand how frustrating this must have been — especially for someone with your experience in the industry. We take your feedback seriously and will address these issues with our team to ensure they do not happen again. Your comments are valuable and will help us improve. We hope you might consider giving us another opportunity in the future to offer the level of service you rightfully expect. Warm regards,
8.5
Amazing starters. Great wine. Rest of the food was good too.
Le RéfectoireHi Mr Miller, Thank you for your kind words! We're so glad you enjoyed the starters, wine, and the rest of the food. Hope to welcome you back soon !
7.5
Waiters provided very professional service, and the interior is very unique and interesting. Unfortunately the food is very average, especially for the price. If I could have my time again I would go elsewhere for dinner. Scallops, monkfish and creme brulee were nice. Eggs mayonaise and duck dish were okay. The gratin potatoes were lacking flavour except garlic which was overpowering.
Le RéfectoireHi, Thank you for sharing your feedback. We're glad to hear that you appreciated the professional service and the unique interior. We also appreciate your comments on specific dishes, as we always strive to improve. We're sorry that some of the flavors didn't meet your expectations, and we'll certainly take your feedback into consideration for future improvements. We hope you'll give us another chance to impress you in the future.
10
Food and presentation fabulous!
Le RéfectoireHi, Thank you so much! We're thrilled to hear you loved both the food and the presentation. Hope to welcome you back soon!
10
Great place great food and obviously great champagne!
Le RéfectoireHi Mrs Benassi, Thank you so much for your kind words! We're thrilled you enjoyed the food, champagne, and overall experience. We look forward to welcoming you back soon!
10
fantastic
Le RéfectoireHi Sir Morrone, Thank you so much! We're thrilled you had a fantastic experience. We look forward to welcoming you again soon !
10
The ambiance and the service were excellent. We appreciated the availability of small dishes like croq monsieur. Champagne and wine by the glass.
Le RéfectoireHi Sir, Thank you for your kind feedback! We're delighted to hear that you enjoyed the ambiance and service, and that the option of small dishes like the croque monsieur added to your experience. We're glad you appreciated our selection of champagne and wine by the glass, and we hope to welcome you back soon
9.5
This survey is in French and I am a English speaking tourist. I think I have received phone call from either the restaurants or The Fork to confirm my two bookings but I just could not understand.
10
The staff were exceptional! They were knowledgeable and the food was outstanding. They knew how to best pair the phenomenal champagne with each course. Would highly recommend!
Le RéfectoireHi Sir ! Thank you so much for your kind words! We're thrilled that you enjoyed your experience, and it's wonderful to hear that our staff's expertise in pairing champagne with your meal made such an impact. We truly appreciate your recommendation and look forward to welcoming you back for another exceptional dining experience soon
10
À perfect place if you look for a quiet but nice place on a Sunday night! One of the rare place open. Great location, and excellent food! Plus the team is always willing to take care of you… even when you just show up!
Le RéfectoireBonjour Monsieur Bourgeois ! C'est toujours un plaisir de vous avoir parmi nous. Au plaisir de vous recevoir à nouveau dès votre retour de New York et à la fin de vos travaux ;)
10
Lovely setting for a delicious lunch. Attentive staff and very helpful. Or lunches were well portioned and very fresh and full of flavour. Recommend for a lunch booking before or after a visit to the Pommery cellars
Le RéfectoireHi ! Thank you for your lovely feedback! We’re delighted that you enjoyed the setting and found the lunch fresh and flavorful. Our team is always here to ensure you have a great experience. We appreciate the recommendation and hope to welcome you back
10
Beautiful restaurant with amazingly charming and attentive service. Very tasty, qualitative food and delicious wine.
Le RéfectoireHi, Thank you for your wonderful feedback! We're thrilled that you enjoyed our restaurant's ambiance, attentive service, and the quality of our food and wine. It means a lot to us that you had such a positive experience. We look forward to welcoming you back again soon!
10
Excellent
9.0
Great food excellent service! And obviously great champagne .
Le RéfectoireHi ! Thank you for your feedback! We're delighted to hear that you enjoyed the great food and excellent service. It's wonderful that you also appreciated our selection of great champagne. We strive to offer our guests a memorable experience, and we're glad to have succeeded with you. We look forward to welcoming you back soon
10
Nice restaurant, friendly waiters, went with our British humour . Food was really good. Quite expensive, BUT we did have 3 bottles of Pommery, so I guess that’s to be expected.
Le RéfectoireHi ! Thank you for your feedback! We're glad to hear that you enjoyed your experience at our restaurant. It's wonderful to know that you found our waiters friendly. We're also delighted that you enjoyed the food. As for the prices, we understand that enjoying three bottles of Pommery might contribute to the overall expense, but we're glad you found it worth it. We appreciate your visit and hope to welcome you back soon Best regards
9.5
Really lovely to eat here after touring the cellars, the villa, the museum and of course sampling the champagne. Good price and delicious starter and main. Would recommend.
Le RéfectoireThe entire team at Le Réfectoire would like to express its sincerest gratitude for your glowing review. Your positive review is a reward for the efforts we put into every day to provide our customers with an unforgettable experience. We are delighted to see that you had a pleasant time with us and that our cuisine and service were up to your expectations. Your warm words encourage us to continue striving for excellence and to maintain the level of quality that is important to us. We look forward to welcoming you back to us.
8.0
+1Very nice service with lovely presentation. The food was nice and the atmosphere lovely. A bit overpriced, so would just repeat in a special occasion. Overall, it was a nice experience with tasty food and lovely wine pairing and excuisite attention. We enjoyed the dinner.
Le RéfectoireThe entire team at Le Réfectoire would like to express its sincerest gratitude for your glowing review. Your positive review is a reward for the efforts we put into every day to provide our customers with an unforgettable experience. We are delighted to see that you had a pleasant time with us and that our cuisine and service were up to your expectations. Your warm words encourage us to continue to strive for excellence and maintain the level of quality that is important to us. We take note of your remark on the prices charged and will work on it We look forward to welcoming you back to us.
10
Great food, great ambiance and perfect service !
Le RéfectoireThe entire team at Le Réfectoire would like to express its sincerest gratitude for your glowing review. Your positive review is a reward for the efforts we put into every day to provide our customers with an unforgettable experience. We are delighted to see that you had a pleasant time with us and that our cuisine and service were up to your expectations. Your warm words encourage us to continue striving for excellence and to maintain the level of quality that is important to us. We look forward to welcoming you back to us.
10
Our server Anthony has been very charming, professional and made our evening there excellent. Food and presentation of it very lovely and excellent. Highly recommended place.
Le RéfectoireGood morning, On behalf of the team, thank you for this great review! Our team works very hard to create great experiences for our customers and we are happy to hear that we have achieved our goal. Thank you very much for your kind words. We are very happy to learn that we share the same passion for cooking and that you had an excellent experience with ours! Our kitchen staff will be particularly happy to read this appreciation. It's customers like you who are worth it. We will be happy to serve you again!
8.0
Amazing venue situated in a beautiful environment. Interesting menu with some heat champagnes - and wines - nicely paired.
Le RéfectoireDear customer, the whole team thanks you for this feedback. Another very happy birthday from the whole team, hoping to welcome you for the next ones :) We are delighted to read that you particularly appreciated the professionalism and kindness of our teams as well as the quality of our cuisine. We make it a point of honor to offer our guests a wide variety of fresh products. Hoping to see you again soon with us.
10
Just a perfect diner with great champagne
Le RéfectoireDear customer, the whole team thanks you for this feedback. Another very happy birthday from the whole team, hoping to welcome you for the next ones :) We are delighted to read that you particularly appreciated the professionalism and kindness of our teams as well as the quality of our cuisine. We make it a point of honor to offer our guests a wide variety of fresh products. Hoping to see you again soon with us.
8.5
Excellent option! Great food, nice decor. But the service… not the best.
Le RéfectoireDear customer, I am delighted to hear that you enjoyed your meal with us, I am sorry that the service did not meet your expectations and I hope to see you again with us all the same to be able to rectify this detail. Looking forward
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