Reviews - Lucky Grill
Get up to 40% off
Conditions may apply
Lucky Grill
Find a table
Book for free
Reviews
9-10
7-8
5-6
3-4
1-2
What diners said about this restaurant:
Alice C. • 12 reviews
February 24, 2024
9.5/10Super entrecôte, fast service.
Lucky Grill • Owner
Merci Alice ! Nous sommes heureux que vous ayez aimé notre délicieuse Entrecôte et notre service rapide. À bientôt !
Desiree S. • 3 reviews
February 15, 2024
9.5/10The abience is good, the food was delicious,and cheap, but the waiting time of the food is to long but gereneral perfectly i recommended to my friends
See 2 photos
Lucky Grill • Owner
Thank you, Desiree, for your feedback. We're glad you enjoyed the ambiance and found the food delicious and affordable. We apologize for the long waiting time for the food. We'll work on improving our efficiency. We appreciate your recommendation to your friends.
Caroline K. • 11 reviews
February 14, 2024
6/10The TV was on, which was not so great. The meat wasn’t cooked enough for me.
Lucky Grill • Owner
We regret that you found the comment disappointing. We take into account all customer feedback, even those that are less positive, to improve our service. Thank you for informing us of your experience.
Carmelo F. • 3 reviews
February 6, 2024
4.5/10I used to be a customer to Lucky Brothers but probably is the last time I go in this place. The food quality was good, just slightly lower than before but the service was awful: when we arrived sharp on time the table wasn’t ready and they cleaned up in a rush. We had to wait 30 minutes to take order for both food and drinks. 1h after finally food arrived but not the beer and the order taken was wrong. The cherry on the cake is that they didn’t apply any discounts despite showing them the email with the reservation and the promotion applied: “the discount applies only to the grillade” they said that was quite different then what was written in the promo “applies to the menu a la carte”. Pity because used to be a good place but surely never again.
Lucky Grill • Owner
I apologize for your disappointing experience Your feedback is valuable, and I'll ensure it reaches the management team. We're sorry for any inconvenience caused and would appreciate another chance to make things right if you decide to return.
Nina C. • 32 reviews
January 25, 2024
2/10We order, eat, and when they bring us the bill no discount made (I had booked for -40%). I say that to them, and the waitress (who is not the one who brought us the menu at the beginninf) says: the discount was only in the “Grill” part, AS I SAID TO YOU. No one told us nothing until that moment about the offer… very dissappointed unfortunatelly :( Nothing written anywhere nor said. It’s a pity.
Lucky Grill • Owner
La prochaine que vous voulez manger gratuitement au restaurant renseigner vous avant, toutes les informations sont sur le site The Forks, nous avons rien à cacher ,notre responsable et la serveuse ont pris le temps de vous expliquer les rabais. C'est triste de noter un restaurant sur son prix et non sur sa qualité et son service. nous allons signaler votre avis et votre comportement à the Forks
Luisa Alejandra A. • 1 review
December 30, 2023
9/10Super nice meat but small portion. Friendly personal and cozy ambient.
See photo
Lucky Grill • Owner
Thank you for the positive feedback Luisa ! We're glad you enjoyed the super nice meat and found the ambiance cozy. We appreciate your input on portion size and will consider it for improvement. We hope to welcome you back soon!
Andreea G. • 8 reviews
December 27, 2023
10/10Great food and service! Definitely will come back!
See 3 photos
Lucky Grill • Owner
We're thrilled to hear you had a great experience with our food and service! Your positive feedback means a lot to us. We look forward to welcoming you back soon!
Aya H. • 4 reviews
December 23, 2023
10/10Nice ambiance and service. The food was really good and not overpriced ✨
See 2 photos
Samuel Z. • 21 reviews
November 30, 2023
9/10Quality of food is excellent, service very friendly! Unfortunately no discount on Steaks, just Burger and Salads! That was REALLY disappointing.
Philip A. • 4 reviews
October 24, 2023
9.5/10Very delicious burgers and big portions for the price you pay. I recommend the burger with tomme vaudoise ????
Lucky Grill • Owner
Thank you Philip for your kind words! We're delighted to hear that you enjoyed our delicious burgers and found the portions to be generous for the price. Your recommendation of the burger with tomme vaudoise is much appreciated. We look forward to serving you again in the future. Enjoy your next visit!
Mohamed S. • 128 reviews
October 18, 2023
4/10Really bad experience, very bad welcoming, we had to fight to get the fork offer, and the food is average
Axelle G. • 6 reviews
September 20, 2023
9.5/10very friendly staff! lorenzo and his girlfriend! the food was also very tasty!
See photo
Lucky Grill • Owner
Thank you for your kind words! We're delighted to hear that you found our staff, especially Lorenzo and his colleague to be very friendly. We're also thrilled that you enjoyed the tasty food. Your positive feedback is much appreciated, and we hope to welcome you back for another delightful dining experience soon!
Oyeleke O. • 1 review
July 29, 2023
5/10The food was cold and I felt like I was mislead with one if the items on the menu
Lucky Grill • Owner
We are sorry to hear that you were not satisfied with the food. Your feedback is valuable to us, and we will take steps to improve our service. We apologize and hope to have the opportunity to provide you with a better experience in the future. As far as our menu is concerned, all our dishes are translated into English to avoid any misunderstandings Best regards.
SHIKHAR M. • 4 reviews
July 8, 2023
5.5/10I ordered the lamb chops, the taste was good, however the portion size was very questionable in relation to the price.
Lucky Grill • Owner
Dear Shikhar, We are sorry to hear that you were not satisfied with the food. Your feedback is valuable to us, and we will take steps to improve our service. We apologize and hope to have the opportunity to provide you with a better experience in the future. Best regards,
Guzel M. • 2 reviews
December 1, 2022
8.5/10Food is really good and the staff were eager to help.
Lucky Grill • Owner
Thank you Guzel Mehmet, we are glad you had a good time with us, we hope to see you soon! :)
Caterina F. • 47 reviews
November 27, 2022
9.5/10Very pleasant surprise in Geneva. We had Sunday lunch here and food was so tasty! The service was really nice, we had a good time. We booked with yums discount that was accepted as expected.
Lucky Grill • Owner
Thank you Caterina, glad to know you enjoyed our team and we will be happy to welcome you again anytime!
LU W. • 3 reviews
October 22, 2022
8.5/10We were required to order drinks in order to use the discount. This was not mentioned on Fork
Lucky Grill • Owner
Dear Lu, we are sorry but this condition is well mentioned on the fork page of our restaurant, see you soon.
Frank G. • 9 reviews
October 16, 2022
6.5/10Food is ok but the service was inattentive and I didn’t feel it was customer oriented.
Lucky Grill • Owner
Dear Frank, thank you for your comment regarding our kitchen. However, we are sorry that we did not meet your expectations regarding the service. See you soon Cordially
Sergio C. • 5 reviews
October 12, 2022
8.5/10Very good Good service Good food
Lucky Grill • Owner
Thank you very much Sergio for your positive review, we are happy that you had a good time with us! See you soon
David R. • 3 reviews
October 5, 2022
4/10All in All it was a low quality standard at the lucky brothers ins Geneva. The Service was slow and we had to ask several times for the drinks and later on for the bill as well. I ordered a classic burger with cheese. The burger was already cold and the meat was Not seasoned at all. Also the fries were cold. As a starter we ordered vegetarian croquettes and chicken tender slices. The slice were pretty good but the croquettes very oily and heavy. My girlfriend ordered a salad. No taste, not enough dressing. I would not recommend to go there. We paid almost 90 CHF for everything. Ridiculous !
Lucky Grill • Owner
Dear David, we are sorry that we did not meet your expectations during your visit to us. Cordially
Artem B. • 6 reviews
October 2, 2022
9.5/10Really nice burger with fries and salad for reasonable price, which is not something easy to find in Geneva. Recommend!
Lucky Grill • Owner
Thank you Artem, glad to know you enjoyed our team and we will be happy to welcome you again anytime!
Shan k. • 6 reviews
September 15, 2022
10/10The service was amazing
Lucky Grill • Owner
Shan, thank you so much for your comment, we look forward to seeing you again very soon! :)
Filippo G. • 5 reviews
September 18, 2022
10/10Very cosy restaurant close to Cornavin train station. Food was very tasty and served quickly. Polite waiters. Price adequate and discount applied as expected having booked through thefork app. Recommended.
Lucky Grill • Owner
Thank you Filippo, glad to know you enjoyed our team and we will be happy to welcome you again anytime!
Martin T. • 15 reviews
September 9, 2022
10/10Great burgers, friendly servers.
Lucky Grill • Owner
Thanks Martin ! :) See you soon
Pierre S. • 46 reviews
August 30, 2022
10/10Super
Lucky Grill • Owner
Merci infiniment Pierre ! A très vite :)
Agnès Dorine P. • 6 reviews
August 28, 2022
5/10Good services but the meal aren’t good
Lucky Grill • Owner
Dear Agnès, With these few lines, we would like to thank you for taking the time to share your recent experience at Lucky Brothers. We are sorry to hear that we did not meet your service expectations. We take good note of your comments and assure you that they will be duly transmitted to the managers concerned. Hoping to be able to welcome you again in better conditions, best regards.
Rosalia R. • 17 reviews
August 18, 2022
10/10Good value for money at the heart of the city
See 3 photos
Lucky Grill • Owner
Thank you Rosalia, glad to know you enjoyed our team and we will be happy to welcome you again anytime!
Oluwasooto A. • 10 reviews
August 18, 2022
8.5/10Great burgers, great vibe, but note that not all of them are eligible for the 50% discount from the Fork.
See photo
Lucky Grill • Owner
Thank you Oluwasooto for your return, indeed some dishes on our menu are not affected by the -50% / -20% offer and we take care to announce it to you as soon as you arrive in order to avoid any unpleasant surprises at the time of the bill. :) See you soon ! :)
Rosalia R. • 17 reviews
August 14, 2022
10/10Great value for money and location / proximity to center
Lucky Grill • Owner
Rosalia, thank you so much for your comment, we look forward to seeing you again very soon! :)
Rebecca B. • 2 reviews
August 7, 2022
9/10Really flavorful burgers and delicious desserts. Server was very attentive.
Lucky Grill • Owner
Thank you Rebecca, glad to know you enjoyed our team and we will be happy to welcome you again anytime!
Ahmed S. • 13 reviews
August 5, 2022
10/10Great quality food and very nice and friendly service.
Lucky Grill • Owner
Ahmed thank you so much for your comment, we look forward to seeing you again very soon! :)
Jennifer d. • 5 reviews
August 4, 2022
10/10Everything is good. The service, ambience and the food we order. The waitress was very accomodating and explain to us what are included in our orders. Thank you.
Lucky Grill • Owner
Thank you very much for your lovely comment Jennifer, it is a pleasure for all our teams to read it. See you soon :)
Timothy S. • 23 reviews
July 31, 2022
6.5/10I think that we were mostly surprised that after the 50% discount the amount owed was still pretty high. The meat (burgers) were very well cooked, lacked seasoning though. Little to no salt or pepper. The poor waitress was running around to help everybody, felt bad for her. But she kept a smile. Will probably not come back for a meal, but its location is good enough to return for a beer or two.
Lucky Grill • Owner
Dear Timothy We take with great care your opinion and the points you have put forward in order to improve the quality of your next visit to us.
Ahmed k. • 9 reviews
July 30, 2022
7/10Burger was great but the fries were over cocked ( burnt and hard to eat) but they offered to replace it once i asked them.
Lucky Grill • Owner
Dear Ahmed, thank you for your very positive comment, we sometimes make mistakes, but we know how to correct them very quickly, very soon! : )
Yning A. • 2 reviews
July 30, 2022
10/10If you are a buger lovers I Highly recommended, we like all the burgers that we order especially the fish burger winner????
Lucky Grill • Owner
Yning, thank you so much for your comment, we look forward to seeing you again very soon! :)
Millie D. • 1 review
July 12, 2022
9/10One of my fav place with friends. Love the ambience, the food and the staff are friendly. Bonus are the discounts ????
Lucky Grill • Owner
Millie, thank you so much for your comment, we look forward to seeing you again very soon! :)
Kristina P. • 19 reviews
July 8, 2022
9.5/10Very good food. The meat is just awesome and cooked as requested. The dishes presentation is well done, like the pictures you can see on the website. However, the service could be a bit faster. Anyway, it’s a good place if you’re looking for delicious food and good atmosphere.
Lucky Grill • Owner
Many thanks Kristina, we look forward to seeing you again very soon! :)
Carlo Giulio P. • 86 reviews
July 7, 2022
8/10A very nice location, super staff, excellent quality/price ratio, right flexibility on the booked timing. This is a place that indeed I would reccommended
Lucky Grill • Owner
Thank you so much for your comment, we look forward to seeing you again very soon! :)
Sorin P. • 9 reviews
June 9, 2022
6.5/10Waiters were nice and they spoke english, the food was decent but not amazing, burger is quite small in my opinion. The downside of this was that the discount from booking with “The Fork” was applied to just about half of the menu, to be more precise, for the tartars and the cheaper burgers. The steaks and the fancier burgers were not appliable to. The waitress told us from the start, so I domt blame them, but the problem was that we were left with a very narrow choice of menu items. Overall disappointed by the experience due to this.
Lucky Grill • Owner
Thank you, we take note of your remarks in order to improve the points you have stressed, very soon:)
Stefano M. • 38 reviews
May 30, 2022
6/10Nice place but the bill was wrong (it happens very often)
Lucky Grill • Owner
Dear Stefano, we take note of your comments, in order to improve the points you have put forward. However we sometimes make mistakes, which we immediately correct if you indicate them to us at the time See you soon :)
Tripadvisor reviews
77 Tripadvisor Reviews
Frequently Asked Questions
Are you a restaurant owner?
Register your Restaurant
Tell us more about you and we will contact you as soon as possible
Already a Client
Log in to TheFork Manager and contact us by Chat.