Reviews - Lucky Grill
Reviews
8.7/10
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All reviews
10
The Service and the foods is delicious Everything is good and my friends are happy,, we will come back thanks a lot🙏
9.5
Had excellent Lambchops. Service was very friendly. Really good experience!
7.5
We had burgers (pulled beef and the one with grilled tomme on top) which were amazing and fresh, and the fries as well ! Unfortunately the place was quite noisy even before being filled (radio). Service got a little bit overwhelmed when a large table came and we had to go fetch the bill at the counter. Will definitely come back !
3.5
Terrible service, forgot about my starter, ordered second drink - never got, but of course was on the bill. Waiters made an impression im disturbing in something.. Super loud music, not possible to talk Quality of food - meet ok, but fries horrible.. Overall- will never come back
10
Delicious food had by all. Very fresh pizza enjoyed by my teenager. Service staff spoke English, which is always helpful. The 50% discount at the end only made the whole experience sweeter! Thank you The Fork.
10
La suggestion
6.0
I booked as they had a 50% discount and it was close to the hotel. However, the dish I ordered was not a part of the deal and they didn’t bother to mention it. The meat was good though
8.5
Leo and Lorenzo our servers were great
Lucky Grillhello David thank's you for you review and for the team :) Lorenzo directeur du lucky
9.0
+2Very good food, nice staff, but you have to double check your bill for errors.
Lucky Grillhello Aruna ,thank's you for you review and see you soon :) Lorenzo directeur du lucky
8.0
Excellent moment
Lucky Grillbonjour Laura ,merci pour votre avis sur notre établissement heureux de savoir que vous avez passez une bonne soirée a très vite ... Lorenzo directeur du lucky
8.0
Good burgers and good service. A bit expensive.
Lucky Grillhello Leonardo ,Thank you for your visit, and see you soon!
9.5
I had a tartare de boeuf. Really good and good portion. my friend had the Lucky Cheese burger and salad niçoise and were really happy with the quality.
Lucky GrillHello Julie, Thank you so much for your lovely feedback! We’re very happy to hear you enjoyed our tartare de bœuf and its portion size, and that your friends were pleased with both the Lucky Cheese Burger and the Niçoise salad. Quality is something we care deeply about, so your comment means a lot to us. We look forward to welcoming you back soon at Lucky Grill. Sincerely, Lorenzo, Director of Lucky Grill
7.5
Sadly the fork offer was not accepted for lunch, although I tried to convince them it did not work. Why have it when you dont accept it?
Lucky GrillHello Tony, Thank you for your feedback. We’re sorry for the misunderstanding regarding TheFork offer. As indicated on our page, the offer is available only during specific hours and unfortunately not at lunchtime, which is why it could not be applied. We understand your frustration and will make sure the information is even clearer so this doesn’t happen again. We hope to welcome you back soon for a better experience. Sincerely, Lorenzo, Director of Lucky Grill
10
good spot.
7.5
Food was good, service was quite mixed with one of the servers being excellent and the other one missing the mark quite often.
Lucky GrillHello Bert, Thank you for your feedback. We’re glad to hear you enjoyed the food, but we’re sorry that the service felt inconsistent. Your comment is important to us — we will make sure to address this internally so that every member of the team offers the same quality of service. We hope to welcome you again for a smoother and fully satisfying experience. Sincerely, Lorenzo, Director of Lucky Grill
8.0
Surprised by the quality of the meal. Service might be a bit long at times but the meat was very good so as the fries.
9.5
Sea bream grilled to perfection. Very generous portions. Delicious vegetables. An excellent experience all round! 🙂
9.5
Great food, great service and a great option
Lucky GrillHello Daniel, Thank you very much for your kind words! We’re delighted to know you enjoyed the food, the service, and found Lucky Grill to be a great option. Feedback like yours means a lot to us. We hope to welcome you again very soon. Sincerely, Lorenzo, Director of Lucky Grill
10
Nice service, great steak, halal.
Lucky GrillHello Mughees, Thank you so much for your feedback! We’re glad you enjoyed our service and our halal steak. Your satisfaction means a lot to us and motivates the whole team. We look forward to welcoming you back to Lucky Grill soon. Sincerely, Lorenzo, Director of Lucky Grill
8.0
Decent steak, somehow not as good as memory serves from the 1st time but still tasty and quick.
Lucky GrillHi, Thank you for your honest feedback! We're glad you still found the steak tasty and appreciated the quick service, even if it didn't quite match your first visit. We'll take your comment into account and hope to impress you even more next time! Best regards, Lorenzo, Director of Lucky Grill
9.0
Great food and friendly service. Nice atmosphere as pretty quiet.
Lucky GrillHi, Thank you for your kind words! 😊 We're glad you enjoyed the food, the friendly service, and the peaceful atmosphere. Looking forward to welcoming you again soon! Best regards, Lorenzo, Director of Lucky Grill
8.5
Good food, ok price
Lucky GrillHi Jack, Thank you for your feedback! 👍 We’re glad you enjoyed the food. Looking forward to welcoming you back to try more dishes! Best regards, Lorenzo, Director of Lucky Grill
9.0
The food quality was top notch!
Lucky GrillHi Rukiya, Thank you for your great feedback! 😊 We’re delighted that you loved the food quality. Hope to see you again soon at Lucky Grill! Best regards, Lorenzo, Director of Lucky Grill
9.0
The staff was extremely friendly and linguistically accommodating! The food was great, and the ambiance lovely! Highly recommend!
Lucky GrillHi Silver, Thank you so much for your kind words! 😊 We’re thrilled that you enjoyed the food, the ambiance, and the warm welcome from our team. Your recommendation means a lot to us! Best regards, Lorenzo, Director of Lucky Grill
4.5
We went there for dinner with my work colleagues. The experience was as follows: 1: They were i think short staffed because it took the waitress approximately 20 minutes to get our order and then to ask for water, we had to wait another 10 minutes for the waitress to come. 2: We ordered ceaser salad, and lucky cheese grill burgers. The ceaser salad was really good. I would rate it 10/10. The burger however, was really bland. The fries were literally black (burnt mostly). 3: After finishing the meal, we kept requesting the bill, but they kept forgetting. The manager was next to our table and we requested him for the bill as at this point it had been approximately 30 mins since we finished our meal, but the manager kept saying the waitress will bring it. Note: I would understand the delay in service if the restaurant was fully booked or something, but there were literally just 4 tables. All remaining were empty. The delay was mainly because of live screening of a football match.
10
Had the entrecôte from the suggestions and it was delicious; good meat quality, served fast, very friendly service. Will return.
Lucky GrillHello Sinisa, Thank you for your kind words! 😊 We’re delighted to hear that you enjoyed the entrecôte and appreciated the quality of the meat, the fast service, and our friendly team. Your satisfaction means a lot to us! We look forward to welcoming you back to Lucky Grill soon. Best regards, Lorenzo, Director of Lucky Grill
10
We enjoyed our meal and the service was wonderful. Our waiter explained everything and was very attentive.
Lucky GrillHello Maria, Thank you so much for your kind words! 😊 We’re thrilled to hear that you enjoyed your meal and that our service met your expectations. It’s wonderful to know that your waiter made your experience even more enjoyable with attentive service and clear explanations. We look forward to welcoming you back to the Lucky Grill soon! Best regards, Lorenzo, Director of Lucky Grill
10
Calm and informal quiet atmosphere, nice food and good service! Menu is varied and suits all needs. Close to the station and several tram stops so very convenient. Excellent to watch different sports.
Lucky GrillHello Pili, Thank you so much for your kind feedback! 😊 We’re delighted to hear that you enjoyed the calm and informal atmosphere, our varied menu, and the convenient location. We’re also glad you appreciated the opportunity to watch sports in our restaurant—it’s always a great way to add to the experience! We look forward to welcoming you back to Lucky Grill soon. 🍽️⚽🏀 Best regards, Yann Director of Lucky Grill
10
The food was really full of taste. The service was as usual very well organized.
Lucky GrillHello Cesar, Thank you for your kind words! We’re delighted to hear that you enjoyed the flavorful food and appreciated our well-organized service. Your satisfaction is our top priority, and it’s always a pleasure to welcome you. Looking forward to seeing you again soon! Best regards, Yann, Directeur du Lucky Grill
9.5
Nice food, reasonable prices, super kind staff, and great atmosphere.
Lucky GrillHello Vivienne, Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food, the atmosphere, and our staff’s hospitality. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! Best regards, Yann, Directeur du Lucky Grill
10
It was a great experience, the food was served quite fast and was delicious. I loved the appetizer made of tomato and buratta. Extra points to the service of the new waiter and Lorenzo who were very attentive and were always around checking if we needed something and if everything was okay. I am definitely coming back to the restaurant if I visit Geneva again in the future.
Lucky GrillThank you so much, Mariana! We’re thrilled to hear you enjoyed the food, especially the tomato and burrata appetizer. Our team, including the new waiter and Lorenzo, takes great pride in making sure our guests have a fantastic experience. We look forward to welcoming you back soon! 😊🍅🧀
8.0
warm welcome when you enter the restaurant. The service is good, nice collection of beers. A night to remember. The entrecote sauce Nasse is very good. Just one thing, they ask how do you want your steak but you can cook it on the platter… Nevertheless, we did have a good time.
Lucky GrillThank you so much, Cesar! We’re delighted to hear you enjoyed the warm welcome, our beer selection, and especially the entrecôte with sauce Nasse. We appreciate your feedback on the steak cooking experience—it’s great to know it didn’t take away from your enjoyment. Looking forward to welcoming you back for another memorable night! 🍻🥩😊
9.5
Great tasting food with good portions
Lucky GrillThank you, Gloria! We’re so glad you enjoyed the flavors and found the portions satisfying. We hope to welcome you back soon for another great meal! 😊🍽️
10
Great service! Great food!
Lucky GrillHello Kshitij, Thank you so much for your kind words! We're thrilled to hear that you enjoyed both our service and our food.
6.5
The food was actually lovely. Simple but tasty . Service was dreadful. They didn't clear our table between courses , we had to find clean knives and forks from inside tables ourselves when our main waS brought. They completely forgot to bring our wine too ! We didn't leave a tip which is unlike us . Very disappointing for Geneva. Everywhere else we ate at the service was great.
Lucky GrillThank you for your feedback. We’re glad you enjoyed the food, but we’re truly sorry to hear about the service issues you experienced. This is not the standard we strive for, especially in a city like Geneva, where exceptional service is expected. We sincerely apologize for not clearing your table and for forgetting your wine. We’ll be addressing these points with our team to ensure this doesn’t happen again. We hope you’ll give us another chance to provide a better experience in the future.
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