Reviews - Lucky Grill

Silver I. • 1 review

April 10, 2025

9/10

The staff was extremely friendly and linguistically accommodating! The food was great, and the ambiance lovely! Highly recommend!

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Hassan S. • 3 reviews

March 11, 2025

4.5/10

We went there for dinner with my work colleagues. The experience was as follows: 1: They were i think short staffed because it took the waitress approximately 20 minutes to get our order and then to ask for water, we had to wait another 10 minutes for the waitress to come. 2: We ordered ceaser salad, and lucky cheese grill burgers. The ceaser salad was really good. I would rate it 10/10. The burger however, was really bland. The fries were literally black (burnt mostly). 3: After finishing the meal, we kept requesting the bill, but they kept forgetting. The manager was next to our table and we requested him for the bill as at this point it had been approximately 30 mins since we finished our meal, but the manager kept saying the waitress will bring it. Note: I would understand the delay in service if the restaurant was fully booked or something, but there were literally just 4 tables. All remaining were empty. The delay was mainly because of live screening of a football match.

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Sinisa V. • 23 reviews

February 3, 2025

10/10

Had the entrecôte from the suggestions and it was delicious; good meat quality, served fast, very friendly service. Will return.

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Lucky Grill • Owner

Hello Sinisa, Thank you for your kind words! 😊 We’re delighted to hear that you enjoyed the entrecôte and appreciated the quality of the meat, the fast service, and our friendly team. Your satisfaction means a lot to us! We look forward to welcoming you back to Lucky Grill soon. Best regards, Lorenzo, Director of Lucky Grill

Maria B. • 1 review

January 3, 2025

10/10

We enjoyed our meal and the service was wonderful. Our waiter explained everything and was very attentive.

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Lucky Grill • Owner

Hello Maria, Thank you so much for your kind words! 😊 We’re thrilled to hear that you enjoyed your meal and that our service met your expectations. It’s wonderful to know that your waiter made your experience even more enjoyable with attentive service and clear explanations. We look forward to welcoming you back to the Lucky Grill soon! Best regards, Lorenzo, Director of Lucky Grill

Pili M. • 20 reviews

December 12, 2024

10/10

Calm and informal quiet atmosphere, nice food and good service! Menu is varied and suits all needs. Close to the station and several tram stops so very convenient. Excellent to watch different sports.

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Lucky Grill • Owner

Hello Pili, Thank you so much for your kind feedback! 😊 We’re delighted to hear that you enjoyed the calm and informal atmosphere, our varied menu, and the convenient location. We’re also glad you appreciated the opportunity to watch sports in our restaurant—it’s always a great way to add to the experience! We look forward to welcoming you back to Lucky Grill soon. 🍽️⚽🏀 Best regards, Yann Director of Lucky Grill

Cesar M. • 14 reviews

November 26, 2024

10/10

The food was really full of taste. The service was as usual very well organized.

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Lucky Grill • Owner

Hello Cesar, Thank you for your kind words! We’re delighted to hear that you enjoyed the flavorful food and appreciated our well-organized service. Your satisfaction is our top priority, and it’s always a pleasure to welcome you. Looking forward to seeing you again soon! Best regards, Yann, Directeur du Lucky Grill

Vivienne K. • 1 review

November 16, 2024

9.5/10

Nice food, reasonable prices, super kind staff, and great atmosphere.

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Lucky Grill • Owner

Hello Vivienne, Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food, the atmosphere, and our staff’s hospitality. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! Best regards, Yann, Directeur du Lucky Grill

Mariana M. • 2 reviews

October 28, 2024

10/10

It was a great experience, the food was served quite fast and was delicious. I loved the appetizer made of tomato and buratta. Extra points to the service of the new waiter and Lorenzo who were very attentive and were always around checking if we needed something and if everything was okay. I am definitely coming back to the restaurant if I visit Geneva again in the future.

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Lucky Grill • Owner

Thank you so much, Mariana! We’re thrilled to hear you enjoyed the food, especially the tomato and burrata appetizer. Our team, including the new waiter and Lorenzo, takes great pride in making sure our guests have a fantastic experience. We look forward to welcoming you back soon! 😊🍅🧀

Cesar M. • 14 reviews

October 19, 2024

8/10

warm welcome when you enter the restaurant. The service is good, nice collection of beers. A night to remember. The entrecote sauce Nasse is very good. Just one thing, they ask how do you want your steak but you can cook it on the platter… Nevertheless, we did have a good time.

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Lucky Grill • Owner

Thank you so much, Cesar! We’re delighted to hear you enjoyed the warm welcome, our beer selection, and especially the entrecôte with sauce Nasse. We appreciate your feedback on the steak cooking experience—it’s great to know it didn’t take away from your enjoyment. Looking forward to welcoming you back for another memorable night! 🍻🥩😊

Gloria K. • 2 reviews

October 19, 2024

9.5/10

Great tasting food with good portions

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Lucky Grill • Owner

Thank you, Gloria! We’re so glad you enjoyed the flavors and found the portions satisfying. We hope to welcome you back soon for another great meal! 😊🍽️

Kshitij T. • 2 reviews

September 28, 2024

10/10

Great service! Great food!

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Lucky Grill • Owner

Hello Kshitij, Thank you so much for your kind words! We're thrilled to hear that you enjoyed both our service and our food.

lisa c. • 1 review

August 16, 2024

6.5/10

The food was actually lovely. Simple but tasty . Service was dreadful. They didn't clear our table between courses , we had to find clean knives and forks from inside tables ourselves when our main waS brought. They completely forgot to bring our wine too ! We didn't leave a tip which is unlike us . Very disappointing for Geneva. Everywhere else we ate at the service was great.

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Lucky Grill • Owner

Thank you for your feedback. We’re glad you enjoyed the food, but we’re truly sorry to hear about the service issues you experienced. This is not the standard we strive for, especially in a city like Geneva, where exceptional service is expected. We sincerely apologize for not clearing your table and for forgetting your wine. We’ll be addressing these points with our team to ensure this doesn’t happen again. We hope you’ll give us another chance to provide a better experience in the future.