Reviews - Lucky Grill

Kshitij T. • 2 reviews

September 28, 2024

10/10

Great service! Great food!

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Lucky Grill • Owner

Hello Kshitij, Thank you so much for your kind words! We're thrilled to hear that you enjoyed both our service and our food.

lisa c. • 1 review

August 16, 2024

6.5/10

The food was actually lovely. Simple but tasty . Service was dreadful. They didn't clear our table between courses , we had to find clean knives and forks from inside tables ourselves when our main waS brought. They completely forgot to bring our wine too ! We didn't leave a tip which is unlike us . Very disappointing for Geneva. Everywhere else we ate at the service was great.

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Lucky Grill • Owner

Thank you for your feedback. We’re glad you enjoyed the food, but we’re truly sorry to hear about the service issues you experienced. This is not the standard we strive for, especially in a city like Geneva, where exceptional service is expected. We sincerely apologize for not clearing your table and for forgetting your wine. We’ll be addressing these points with our team to ensure this doesn’t happen again. We hope you’ll give us another chance to provide a better experience in the future.