Reviews - Malabella Gastrobar

Diogo C. • 5 reviews

August 10, 2024

3/10

Tables were way too greasy, so much noise from a few clients with kids. The bathroom was basically destroyed, there was no soap even. I do not recommend it, ended up being a big flop. We just ate and leave as soon as possible.

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Malabella Gastrobar • Owner

Diogo, thank you for your review. We are very sorry to hear about your experience, as this is far from the standards we want to offer. We take cleanliness and comfort very seriously, and after situations like this we have carried out additional training with our staff regarding cleaning standards. We have also made changes in our processes to make cleaning more efficient and avoid overloading the team, ensuring everything is always in the right condition. We are confident that if you visit us again, your experience will be completely different and you will be pleasantly surprised. We would really appreciate the opportunity to speak with you and understand more about what happened. You can contact us at malabellagastrobar@gmail.com or on Instagram at @malabellagastrobar.