Reviews - Olivae Restaurant & Terrace
Reviews
9.4of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Dina p. • 2 reviews
September 17, 2024
10/10great service, fast and paitient. fuagra and grilled octopus were absolutely delicious.
Alessandro L. • 2 reviews
August 12, 2024
10/10Thank you Daniela for perfectly managing our dinner
Olivae Restaurant & Terrace • Owner
Dear Alessandro Legnazzi, We are thrilled to read your fantastic review and delighted that you thoroughly enjoyed your dining experience. Thank you for taking the time to praise our colleagues, especially Daniela, for the attentive and friendly service you received during your visit. Your glowing review is greatly appreciated, and we eagerly look forward to welcoming you back to OLIVAE on many future occasions. With kindest regards, OLIVAE Team
Meir H. • 137 reviews
August 6, 2024
10/10best Tiramisu
Olivae Restaurant & Terrace • Owner
Dear Meir Hol, Thank you for your kind words, your feedback means a great deal to us. We are happy to hear that our tiramisu continues to be our golden star. We will continue to walk the extra mile and exceed your expectations. Looking forward to welcoming you again soon. Kindest Regards, Olivae Team
Henry S. • 5 reviews
July 28, 2024
7/10The food was good, a bit pricey considering the overall quantity and quality. The wait for the food was unacceptable. A basic 2 course meal consisting of salad, shrimp, and dips for appetizers and pastas for the main took way too long. The appetizers alone took 50 minutes , if we weren’t guests of the hotel we would have left. In total it took almost 90 minutes to get the mains. Service was glacially slow (at least he was friendly). Didn’t order desserts because we didn’t want to stay another hour. Maybe it was an off night with both the front and the back of the house. Definitely wouldn’t meet standards of US five star properties, no apologies, no manager to be seen, and no explanation given. 2.5 stars for service. Annoying was also to be able to hear two different sound Systems playing completely different music outside (this restaurant and neighboring restaurant on the same property), lack of common sense/sound design.
Olivae Restaurant & Terrace • Owner
Dear Henry, Thank you for sharing your feedback with us following your recent visit. We are truly sorry to hear about your negative experience at our restaurant. Your experience is very important to us, and we deeply regret that we did not meet your expectations. We will be addressing your concerns with the relevant managers. We hope you will give us another opportunity to provide you with the five-star experience you deserve. Thank you again for your feedback, and we look forward to welcoming you back soon. Kind regards, Olivae Team
André O. • 42 reviews
July 11, 2024
10/10I had the pleasure of dining at Olivae and the experience was absolutely memorable. From the moment we arrived, we were greeted with warm hospitality that set the tone for the rest of the evening.
Olivae Restaurant & Terrace • Owner
Dear Andre Oliveira, Thank you for taking the time to post such a fantastic review following your recent visit to OLIVAE. We are thrilled to hear that you enjoyed every moment of your dining experience and found it a treat. We appreciate your kind words about the high levels of friendly service provided by our dedicated colleagues, who indeed take great pride in delivering exceptional service at all times. We look very much forward to have the pleasure of welcoming you back. With kindest regards, Equipa Olivae
André O. • 42 reviews
July 16, 2024
10/10Olivae Restaurant & Terrace provided a complete gastronomic experience that exceeded all expectations. The combination of a welcoming atmosphere, exceptional service, and delicious dishes makes this restaurant a must-visit for any food lover. I highly recommend it and can't wait to return!
Olivae Restaurant & Terrace • Owner
Dear André Oliveira, Thank you for taking the time to share your feedback with us following your recent experience. We are delighted to hear that you enjoyed every aspect of your meal at OLIVAE and that our team contributed to making your visit memorable, one that exceeds all expectations. We truly appreciate your kind we can't wait to welcome you back. Kind regards, Olivae Team
Andrew W. • 4 reviews
June 2, 2024
10/10The booking process was difficult but after that everything was simply perfect.
Olivae Restaurant & Terrace • Owner
Dear Andrew Woodward, Thank you for your kind words, your feedback means a great deal to us. We will continue to walk the extra mile and exceed your expectations. Rest assured that your concerns will be addressed with the relevant managers. Looking forward to welcoming you again soon. Kindest Regards, Olivae Team
Bea W. • 6 reviews
April 29, 2024
10/10They were so attentive and charming! The dishes were delicious and beautifully presented. This place is a treat in all senses. I will be back for sure. Thanks a lot for everything!
Olivae Restaurant & Terrace • Owner
Dear Bea W, Thank you for taking the time to post such a fantastic five-star review following your recent visit to OLIVAE. We are thrilled to hear that you enjoyed every moment of your dining experience and found it a treat. We appreciate your kind words about the high levels of friendly service provided by our dedicated colleagues, who indeed take great pride in delivering exceptional service at all times. We look very much forward to have the pleasure of welcoming you back. With kindest regards, Equipa Olivae
Diogo C. • 74 reviews
April 20, 2024
9/10Nice but a bit slow in service.
Olivae Restaurant & Terrace • Owner
Dear Diogo Corte/Real, Thank you for your kind words, your feedback means a great deal to us. We will address your concerns with the relevant managers, as your satisfaction is a main priority for us. Looking forward to welcoming you again soon. Kindest Regards, Olivae Team
Ana S. • 46 reviews
March 8, 2024
10/10The food is absolutely great! Very nice service and the price is proportional to it all. Will definitely be back.
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