Reviews - Palácio Chiado
Reviews
9.1/10
Ratings and reviews can only be left by guests who have booked with TheFork.
All reviews
5.5
Food is way over priced for the quality. I have had a much better steak for half the cost. Music was loud and not befitting the ambiance of a palacio. Waiter had not noted a number of requests and subsequently apologised saying he was too busy chatting and forgot to take note! Overall not a place I would visit again.
10
Amazing restaurant, great food and impeccable service! This location is definitely a must visit!
3.5
Great staff but terrible cuisine… too salty and unappealing presentation.
10
Amazing experience!
5.5
Amazing place but the food is average for the price asked and the service took an eternity. I’m guessing it won’t take too long for this restaurant to close and be replaced by another
8.0
i didnt get my 25€ discount
10
Beautiful place to visit, good food and service kind.
2.0
Pretty bad valentines dinner. Overpriced, we got the table 30 minutes late, loud music and total chaos in the service. I am not going back.
6.0
For me personally it was an utter disappointment. I knew I was paying premium for the interior but I still somehow expected that the good and service would be on the level for the price. Yet, I left hungry because the waiter didn't remember to check with me how I liked my meat and brought me lamb that still had blood in it. My partner was luckier since his food (gnocchi) was delicious but I was completely unimpressed with how it was served (they even didn't try to make it look good on the plate). The only good thing was the desert.
10
Beautiful space! The food was really tasty and the service polite and attentive. We enjoyed the Executive lunch menu. We also tried the bread - served with delicious butter (both truffle & herbs) and olives, umami seasoned! Worth the visit.
10
Great food, great service, great experience!
10
Amazing ! It always is. I just don’t enjoy the type of music played there but it’s fine. My friends make all that disappear :)
7.5
Location and setting very nice. Food okay
10
Just excellent, but has its price.
10
Very nice experience! Really like the food and the service. ☺️
10
+1Excellent interior design. Feel like dining in a palace. Appreciate every detail on the wall. We ordered the executive lunch. Food was above average (a little bit too salty to my taste, especially the steak sauce).
10
Wonderful food great service!!! Love the ambiance
8.0
The food and service was good.
10
Great interior design, food was excellent
10
Food was excellent! Tuna stake , Argentinian stake were SUPER ! Must try
10
+3It goes without saying that the ambiance is out of this world, they have done a modernized version of restoration, but it is tasteful and respectful (except maybe the big golden lion haha). But food wise, it was a huge surprise. I have tried the peixinhos da porta, which was lovely (but since it was my first time trying it cannot make a wise verdict), the duck leg confit however… out of this world, they have kept the flavor profile ‘simple’ and let the texture and quality of the ingredients do the talking. The meat was so tender, fell right off the bone, combined with the earthy mushrooms and perfectly cooked risotto. It’s a dish that will be hard to forget. The staff starting from the entrance up until the servers were so kind and attentive, very friendly. The whole lunch was a lovely experience, I am sad it is over.
6.5
No gluten free bread , several wine choices not on the menu , several food choices not available, table was on an annoying bouncy floor that moved excessively every time someone walked past (seriously that needs fixed) - waited a long time for service - the tiger prawn risotto was terrific , as was the tuna loin. Could have been an amazing experience but wasn’t.
10
Such a wonderful experience. The interior is incredible. The food is amazing. We will definitely go there again!
9.0
Great food and place, service not at the same level (still with no issues in my experience)
9.0
Great food and amazing ambiance. Service is a bit messy.
10
Amazing location, very professional service and superb food.
10
Great staff - delicious food and great vibes
10
Very central (Chiado), superb building, a little kitsch but that is the whole point. Service is very professional and the food is well-worked. This is the kind of places you don't go every day but it worth a visit if you want to spend a nice moment around a table. Expensive though.
10
Absolutely wonderful experience dining at this very special place. The decor is outstanding and the ambience very welcoming. All the staff were so pleasant and attentive as well as polite and the food was exceptional! I couldn’t say a single negative thing. Try this place.. you won’t be disappointed and the cost was extremely reasonable for the quality of the food and the venue. Thank you Palacio Chiado.. I can’t recommend you enough !
Palácio ChiadoThank you so much for your amazing feedback, Rita! We're thrilled you had such a great experience at Palácio Chiado. Your kind words mean a lot to us – we hope to see you again soon!
10
Nice place and staff. Bacalhao was very good.
Palácio ChiadoThank you so much Tommaso! Hope to welcome you again :)
7.0
The whole experience was not up to what we expected. It was nice but not wonderful
Palácio ChiadoDear Charles, thank you very much for your feedback. Kind regards
10
Alaysa at the front entrance was a lovely young lady and so helpful when I had the wrong date of my reservation. Diogo was our wonderful waiter. He did a great job making sure we had everything we needed. Very professional young man.
Palácio ChiadoDear Samantha, Thank you so much! We're glad our team made your visit special. We’ll be sure to pass along your kind words!
10
Food stuff
Palácio ChiadoThank you Tata!
9.0
The staff was great and the food was very tasty
Palácio ChiadoDear Donadl, we appreciate your review! Hope to welcome you again :)
9.0
The ambience and decor were a hip vibe with a playful twist. The appetizers were really delicious and memorable. The entres were great. The server was very attentive and made sure we had everything we needed. He was very personable which we appreciated. Great for a date night or to celebrate a special occasion.
Palácio ChiadoThank you, Paulo! We're so glad you enjoyed the vibe, food, and service. Perfect choice for a special night—hope to see you again soon!
10
Amazing atmosphere, the staff were extremely friendly and the food was very good.
Palácio ChiadoDear Beatriz, thank you very much for your kind words. Hope to welcome you again :)
4.5
The food was average, very average. The service poor, beginner level. Management is exclusively focused on controlling costs, with customer satisfaction a distant second. Their wine offering by the glass borderline vinegar, we tried several, alerted management, who second guessed the guests. I wrote a complaint on the book of complaints that was dismissed. What a terrible waste of a magnificent venue.
10
We liked the retaurant very much! Excellent quality of the dishes, fine atmosphere and a really perfect service.
Palácio ChiadoDear Karin, we appreciate your kind words! Hope to see you again soon!
10
Great dining experience at n this beautiful restaurant.
Palácio ChiadoDear Judith, thanks for the great feedback! We’re glad you had a wonderful experience. See you soon!
10
Had the most amazing lunch. Food & service was perfect.
Palácio ChiadoThank you, Luis! We're glad you enjoyed the food and service. See you again soon!
Tripadvisor reviews
Frequently Asked Questions
Book a table
Are you a restaurant owner?
Register your Restaurant
Tell us more about you and we will contact you as soon as possible
Already a Client
Log in to TheFork Manager and contact us by Chat.