Pan y Pan Espronceda

Meghan T. • 1 review

May 3, 2024

5/10

The food and ambience were okay, though the service was awful. Upon arrival, we mentioned we had a reservation through the Fork. When it came time to pay, the older woman who had taken our order (with very poor customer service skills) gave us the full price bill. I kindly reminded her that we should receive a 30% discount with the Fork, and she began to argue with us, quite agressively, saying that she has never heard of the Fork, that we are trying to eat for free, and so on. She called the owner and began arguing with them on the phone in front of us. It was an extremely unprofessional and unwelcoming experience, simply because of this woman. The young man behind the bar was kind, and I think, embarrassed. We won't be going back, though.

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