Reviews - Rifugio

Tomas d. • 4 reviews

February 11, 2024

5/10

I was very keen to try this place as I had read good reviews and it close to El Rastro. Pizza are ok, a bit soggy for my taste. Unfortunately service was atrocious, we had a moody, passive agresive Italian woman. Short hair. She went out of her way to make our experience unpleasant. I think the Italian word is scortese e maleducata. She made what it should have been a pleasesnt family lunch into us wanting to finish eating as quickly as we could. Shame as co owner and pizzagiolo from Sardinia could not have been nicer. I think he should take measures regarding this waiter but I suspect she is part of the management. I don’t see much future to this place. Atmosphere in general was quite bad, it seems like a glorified garage. It looks much worse than the pictures in this app.

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Rifugio • Owner

Buenos días Tomás, sentimos mucho que tu experiencia no haya sido del todo buena. Sin embargo nos quedamos con tus comentarios para mejorar ya que toda opinión la tomamos en cuenta. Si en el futuro nos das otra oportunidad estaremos contentos de superar tus expectativas. Gracias

Etienne F. • 3 reviews

December 27, 2023

10/10

I have never eaten such an amazing pizza! Wonderful time and food there. Recommend

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Rifugio • Owner

Grazie mille!