How is the service rated at Ristorante Due Fratelli?

The service at Ristorante Due Fratelli is rated 6.8/10 by TheFork users.

How is the noise level rated at Ristorante Due Fratelli?

The noise level at Ristorante Due Fratelli is rated 6.5/10 by TheFork users.

How is the quality of the cuisine rated at Ristorante Due Fratelli?

The quality of the food at Ristorante Due Fratelli is rated 7.2/10 by TheFork users.

How is the waiting time rated at Ristorante Due Fratelli?

The waiting time at Ristorante Due Fratelli is rated 7.8/10 by TheFork users.

How is the atmoshpere rated at Ristorante Due Fratelli?

The atmosphere at Ristorante Due Fratelli is rated 7/10 by TheFork users.

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Reviews - Ristorante Due Fratelli

Name: Ristorante Due Fratelli
Address: Rio Terà Farsetti, 1836, Venezia, 30121, Italy
Price range: €30 (Prices have been provided by the restaurant)
Rating: 7.1

Rio Terà Farsetti, 1836, 30121, Venezia

VenezianoAverage price €30

7.1

(347 reviews)

Reviews

7.1
of 10

347 reviews

Ambience

7.0

Food

7.2

Service

6.8

Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

How do we calculate ratings?

Andrya L. • 1 review
October 3, 2024
8/10
The food was ok. Service
Jug S. • 13 reviews
September 21, 2024
4.5/10
Everything could have been improved. The food, the service, the general attitude.
Melaine S. • 5 reviews
September 19, 2024
10/10
Very nice staff, atmosphere and food!
RENEE T. • 1 review
September 9, 2024
8/10
Good
Kevin A. • 1 review
August 23, 2024
4.5/10
Tourist trap. Beware.
anthony i. • 1 review
August 17, 2024
2/10
Tourist trap
GASTON V. • 2 reviews
July 22, 2024
3/10
The service was lousy,we did not get any napkins, I had to ask 3 times to put the bottle of white wine in a cooler,they clarly had no intention to do so.Our food was not good and was put on our table 5 minutes after ordering it. When we asked for the bill, they told us and all other custumers they had to pay cash because internet did not work.Apparantly they give this story every night,It wuld be good if tax inspection would cotrol this! What a tourist trap, a ral disaster!!
Martin S. • 3 reviews
July 22, 2024
5/10
Tourist trap. The food was ok. Unmotivated staff. Dirty place setting. The furnishings in the restaurant are disastrous. The plants grow "crispy" The furniture is dusty. The staff smoke in front of the guests. The worst experience in Venice…
Marie B. • 1 review
July 15, 2024
5.5/10
The staff were not very friendly. We were tourists from America and they did not seem to have the patience to handle the language barrier. There was a lot of eye rolls and scoffing. They were rude and impatient with us when we had to retrieve money from a nearby ATM because the internet was out. The pasta we had ( fusilli with bacon) was mediocre and lukewarm. I ordered a Bellini and it seemed watered down. I chose this place based on a Google review that praised the service and food. We did not have the best experience here.
Hyunwoo P. • 11 reviews
July 6, 2024
10/10
Great pizza
Max C. • 1 review
June 23, 2024
5.5/10
Food was average. I’d say 3 stars. Service was very poor. Our waiter spent most of his time congregating with the other waiters and manager in the street whilst vaping, joking around, and scrolling on his phone all the while avoiding eye contact with any of his customers who were stuck captive in their respective tables with plates of finished food and empty glasses. Boo! How did this place score 4.7 on google?!? Well I think the answer lies in some of the other reviews (coerced reviews).
Rong C. • 1 review
June 10, 2024
2/10
We order spaghetti with seafood, but there is sand in dishes, and the prawn is not fresh, the smell is terrible. We are sure that the seafood is not fresh, but the waiters said Italian people all like it, it’s ridiculous. Although we get our money ,but waiters always have a bad attitude while serving us, so I suspect that they are racist.(we are not native people). I don’t know why they get high marks in Google, and I don’t want to go there any more.
April Mae S. • 1 review
June 9, 2024
10/10
I really love the friendly waiters, very welcoming and the was SUPERRB!!! yummiest!
Thomas C. • 1 review
May 30, 2024
2/10
A restaurant serving mediocre food. Indoor hot like a desert. Does not accept credit card even if the door has the credit card stickers.
Sirma I. • 2 reviews
May 28, 2024
6.5/10
The service was disappointing. The food was ok.
Alan F. • 2 reviews
May 25, 2024
3.5/10
The service was very slow and in unattentive. The food was OK but nothing special. The only choices for wine was one red and one white. They did not tell us until we were ready to pay that the credit card machine was out and we must pay with cash.
Hansen L. • 1 review
May 24, 2024
4.5/10
Food was fine, but service was terrible. Forced customer to give comments.
Jennifer R. • 33 reviews
May 21, 2024
8.5/10
Servers very attentive and friendly , great set menu for a good price, nice location outside and inside
Anya H. • 2 reviews
May 15, 2024
10/10
The waitstaff was great. The food was excellent and the tiramisu was the best we had anywhere in Italy.
Armen T. • 2 reviews
May 5, 2024
3/10
This was probably the worst dining experience we had in Italy. It started with our food arriving 1.5 hours late, and when it did, every dish looked unappetizing. The Venetian liver was particularly disappointing—it was a disaster in terms of both presentation and taste. I spoke to the manager about our issues, and after some explaining and convincing, they agreed to remove the service charge from our bill. Additionally, they completely forgot one of our party’s main courses. Very disappointing!
Catalin V. • 1 review
May 9, 2024
2/10
We had a reservation, when we arrived everything was full so they asked us to wait at a table inside for 10 min. Nobody came even to offer us a menu.. so after 10 minutes we left.. why do they use the reservation system if they don’t respect reservations and their only interest is to have clients?!
Claire M. • 1 review
March 11, 2024
9.5/10
Very welcoming. Staff really attentive and helped us make a choice from the menu. We had a turbot which was amazing. It’s small inside so you are very close to other customers, but it really didn’t bother us at all. Would really recommend
Tony M. • 1 review
March 4, 2024
5.5/10
Overrated tourist trap that overcharges for everything, plus a cover charge for brusque service with a bad attitude. Skip it.
Ditte I. • 1 review
December 31, 2023
2/10
This was the most terrifying experience in food - ever!
Erik v. • 3 reviews
December 8, 2023
6.5/10
We chose this restaurant based on its Google rating on Google Maps, but either there is some sort of manipulation going on (buying of positive Google reviews) or there has been a change of ownership/management. The food was not bad, but average. We were expecting much more in terms of taste experience and service quality. The rating on The Fork is more representative of what we experienced. They almost refused to accept that we paid with ForkPay.
Karit K. • 1 review
November 17, 2023
10/10
We found this restaurant from Tripadvisor amd chosed it by reviews. The food was very good and the service even better. We ate pizzas and spaghetti with seafood. Everybody enjoed the atmosphere. For our suprise, they brought limoncello after main course to enjoy it with tiramisu. We regret that we didn’t order more tiramisú.
Michelle L. • 1 review
November 17, 2023
8.5/10
restaurant is busy and servers were doing their best to serve customers
N P. • 6 reviews
October 4, 2023
6/10
Watch out for the 12.5% service charge added! First and only restaurant in Italy where this has been done! No mention on the menu and makes the evening poor value. Caveat Emptor
Andreea G. • 4 reviews
October 4, 2023
7/10
Very good food! Unfortunately poor service and they added by default 12% extra service. Unfortunately they didn't let us pay with the Fork app...
Leif L. • 1 review
September 8, 2023
4/10
Tasteless food, indifferent service, boring surroundings
michael c. • 1 review
September 11, 2023
8/10
A great place to eat big portions and friendly service.
Kayci M. • 2 reviews
September 4, 2023
10/10
Great place, loved being able to make reservations, first stop in Venice. We’re greeted with complimentary Prosecco. Waiters were so fun. Price point was great. Huge menu. Food was good. Great introduction to Venice for us.
Sophia K. • 7 reviews
August 24, 2023
7.5/10
The food was delicious, but the service was brusque and full of errors.
Dawn H. • 7 reviews
July 26, 2023
9.5/10
This is a total tourist restaurant, but the food and the service was excellent. The portions are tourist sized, we received butter with our bread, but it was wonderful. The fish was excellent. I had happy kids! We were pleasantly surprised at how yummy the food was. We would totally recommend this place.
Mario M. • 1 review
July 18, 2023
10/10
After a tiring day exploring Venezia, we have found "Ristorante Due Fratelli" and our family had a great all-around amazing traditional Venetian cuisine experience! We were welcomed with a glass of prosecco and some juice for the kids (on the house!). The Flounder (-house special) and Spaghetti al Nero di Seppia is a top for us and is to die for! Together with the delicious food, the spot gives extra-ordinary excellent waiter service on our table! (-many thanks to both Roberto and Jurgen). The meals served rapidly and at a good reasonable price. Highly recommended and will definitely come back here again and again!
Graham S. • 1 review
July 11, 2023
9.5/10
Great food, good prices, fast and friendly ser vice
Nic S. • 2 reviews
July 3, 2023
2.5/10
Poor, rude service- and food seemed very processed: pizzas were the worst we tried in our road-trip through Italy. Definitely not worth the price, best to enjoy a meal somewhere else!
Paxton S. • 1 review
March 31, 2023
2.5/10
Not the restaurant that was advertised
Cam D. • 25 reviews
February 25, 2023
3/10
Forty minutes to serve a very poor pizza that was even partially folded over. Not sure where some of the positive reviews come from, but the lack of quality and long waits at least provided some entertainment watching other guests get progressively worried end then unhappy when their own food finally came out. Can't imagine what the restaurant does during the actual high season. A throwback to when you struggled to find any good food in Venice, but that's not the case anymore so don't waste your time here, unless of course you just want to sit somewhere for a while and watch things fall apart.
Timothy C. • 3 reviews
July 23, 2022
6/10
Initially, service was good. I made a reservation and was able to get seated quickly. I was able to place my order (sirloin with a balsamic vinaigrette sauce, cooked medium, with potatoes, and a Chianti). My wine came out quickly and I didn’t have to wait too long for my food. What came out was a sirloin, cooked rare (maybe medium-rare at most), virtually no balsamic sauce, and fries. The bread that every table got well before their meal also came out at the same time. I asked for some balsamic vinegar and a sauce came out later. The steak was more chewy than expected. The fries were alright. When I went to pay, I had to ask my waiter twice to pay. Then, another person came out with the bill. He was very nice and apologized profusely for the slow service. I told him about how the steak was missing the balsamic sauce and he said it was on it prior to cooking. I couldn’t taste it when I had my first bites.