Reviews - Ristorante Lago
Reviews
8.3of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Ann F. • 2 reviews
August 2, 2024
8/10This restaurant is good, nice food, good service and nice environment. But when we receive the bill which was high they pushed us on the bill to add the suggested tip being 10% extra to pay. This is not done.
Christian G. • 6 reviews
August 7, 2024
9.5/10Service was excellent ! Very interesting menu and excellent food - especially the seabass and red bream. if it wasn’t for the live singer a bit loud it would’ve been perfect
nicola H. • 1 review
July 3, 2024
3/10After a warm welcome, we were very disappointed with the poor service . The starters were wrong, the drinks took a long time to come, we ended up helping ourselves to the wine and the waiter was actually quite intimidating. Sadly, after looking forward to the experience, we came away extremely disillusioned.
Jerry H. • 1 review
June 12, 2024
3.5/10I had high hopes for our evening at Ristorante Lago which is part of a 5-star L hotel, but unfortunately, the experience was nothing short of a series of missteps and mismanagement. Here’s a breakdown of what went wrong during our visit: Overcooked and Undercooked Disasters: We began our meal by ordering a medium-rare ribeye for two. What arrived at our table was a steak that was clearly medium-well, with no trace of pink in sight. When we pointed this out to the manager, he seemed reluctant to acknowledge the error, despite the clear evidence on our plates. It took another manager to finally intervene and offer us complimentary desserts as compensation. Adding to our culinary woes, we ordered two duck breast main courses. While one was cooked to perfection, the other was rare to the point of being cold in the center. Consistency in the kitchen was lacking. An Unwanted Serenade: What was supposed to be a fine dining experience turned into a raucous circus, courtesy of a group of women who decided to join the pianist in a drunken sing-along. This impromptu performance lasted nearly two hours and was loud enough to drown out our table conversation. It was evident that other diners were equally irritated by the disruption. Complication with Compensations: Despite the offer to comp our steak due to the cooking mishap, the bill only reflected a complimentary gelato, not the full range of desserts we had. This required yet another uncomfortable conversation with the staff to correct the oversight. Coat Check Chaos: The restaurant's handling of our coats and umbrellas was another point of contention. We discovered that two of our umbrellas were missing upon leaving. The front desk handed us two random, wet umbrellas that clearly belonged to someone else. This lack of organization was disappointing and inconvenient. A Closer Look at Dysfunction: As we exited, we witnessed the manager yelling at the chef through the kitchen window, a sight that didn't inspire confidence in the establishment's professionalism. The chaos didn’t end there; outside, a hotel guest was shouting from their second-floor window at the same group of drunken women who had moved their loud antics to the hotel entrance.
David C. • 1 review
June 8, 2024
10/10We are on a wonderful trip to Europe and rented a home in Menaggio Lake Como. We are foodies and this place didn’t disappoint. We are here for another 4 days and probably will go back. The food and service was impeccable!
Guy C. • 2 reviews
June 7, 2024
10/10Worth the trip !
Oliver W. • 2 reviews
May 28, 2024
10/10Superb- beautiful location and great food and service. Couldn’t fault it!
Andrew M. • 1 review
May 6, 2024
10/10Absolutely spectacular service as well as food
Theresa B. • 1 review
April 20, 2024
10/10I find it hard to believe that there is a better meal in Menaggio!
Benton W. • 1 review
August 31, 2023
10/10We loved it!!! Great food, beautiful location, fabulous service!!! So glad we got to have lunch here. We’re staying at the hotel and it was certainly easy but we’d have come here anyway!!!
Ireland B. • 1 review
August 16, 2023
10/10Very good :)
Donald W. • 1 review
July 27, 2023
10/10We ate at this restaurant one night and were so impressed we made reservations for the following evening. We enjoy great food, good ambience, good service, and a good vibe. All boxes checked. A definite “go to” restaurant!!
Amar P. • 1 review
May 30, 2023
10/10Really elegant and high-end hotel in Menaggio - the service was impeccible, it almost felt like we had a different member of staff for every thing; someone to bring cutlery, another to bring food, another to bring drinks, another to explain the menu. We were looked after really well and the food really was to a high standard. My one gripe would be that although the food and service was amazing, I don't think the price was justified e.g. pizzas, mocktails and a bottle of water costing 25, 18 and 9 euros respectively. Nonetheless would recommend for a beautiful dinner.
Ianina S. • 25 reviews
May 26, 2023
10/10????
Stephen B. • 2 reviews
May 27, 2023
10/10Fantastic restaurant! Food, staff, and service all extraordinary! Ambience was so lovely. In the grand hotel Victoria in Menaggio and quite a five star surprise. Even the valet parking was perfect! Will definitely go back again and I highly recommend this place for a great meal!
Bryan O. • 2 reviews
April 19, 2023
10/10Fantastic food wine and service !!!
Matt T. • 1 review
April 9, 2023
10/10This was one of the best dining experiences we have had around Lake Como. First of all, the hotel is stunning and has the best service I’ve experienced. That translates to the restaurant. Service is impeccable and the food is outstanding (pizza is fantastic). This is Michelin star quality across the board. I wouldn’t be surprised if they have one soon. We also got the best seat in the house (corner view of the lake). 10/10. Must visit.
Orit Sarah A. • 4 reviews
September 21, 2022
10/10Unbelievable food ! Even better service! Thank you OMAR!
Dan T. • 10 reviews
August 13, 2022
10/10Excellent
LaDonna R. • 1 review
September 7, 2022
9/10This was an amazing atmosphere with good view and staff was excellent however the portions were small and it was very highly priced.
Robert W. • 2 reviews
June 24, 2022
2/10We arrived at 8.30pm for our meal. Did not receive our main course until 10.30pm - after complaining. Turns out there was a problem in the kitchen, which they should have told us about. Main courses were not edible so all of us did not eat them. The manager did all he could to try to rectify this - he took all the main courses off the bill and gave us the desserts for free (these were very delicious). Would not recommend. This was the worst meal of our holiday, and the most expensive venue to eat in.
Ristorante Lago • Owner
Dear Mr Robert, first of all, we would like to thank you for choosing Lago Restaurant Grand Hotel Victoria Concept & Spa and for your valuable review. We are deeply sorry to read that your expectations didn't meet your real experience with us. We have noted all the comments and concerns in order to improve our services. Please do not hesitate to contact us personally, so we may assist you for your future reservations. Kind Regards, Marco Montagnani General Manager Grand Hotel Victoria Concept & Spa
Ian D. • 1 review
June 10, 2022
10/10The service and food were top notch, but the piano player/signer and view created an amazing ambience.
Ristorante Lago • Owner
Dear Ian, We would like to thank you very much for your kind words. We are glad to acknowledge that you appreciated our hotel and our restaurant as well as our meals. We are looking forward to welcome you back in the nearest future. Warmest regards, Lago Restaurant
Robin B. • 3 reviews
May 7, 2022
10/10Great service. Delicious food. Wonderful ambience and beautiful view of Lake Como.
Ristorante Lago • Owner
Dear Robin, We would like to thank you very much for your kind words. We are looking forward to welcome you back in the nearest future. Warmest regards, Lago Restaurant
Katerina G. • 1 review
April 15, 2022
10/10Excellent quality food, we were very pleased with the service. The atmosphere is relaxing and elegant and the restaurant and hotel is located at the front if the lake with beautiful views.
Ristorante Lago • Owner
Dear Katerina, We would like to thank you very much for your kind words. We are looking forward to welcome you back in the nearest future. Warmest regards, Lago Restaurant
Ren B. • 16 reviews
April 2, 2022
10/10Everything was wonderful. Fabulous food and service. The only correction i would give is that one of us is vegetarian, which we expressed to trhe server, yet they brought us a non vegetarian pre starter appetizer. Otherwise, excellent food, service, and ambience. We highly recommend.
Ristorante Lago • Owner
Dear Ren, it's really satosfactory to read your comments. We are so glad to read that you appreciated our service and our kitchen (sorry for the hitch), and we'll be happy if you decide to come and visit us again! Marco Montagnani General Manager - Grand Hotel Victoria Concept & SPA
Vladimir L. • 4 reviews
October 11, 2021
7.5/10I have not been prepared to eat a rubber octopus in a place like that. Very unfortunate experience… :(
Ristorante Lago • Owner
Dear Mr. Vladimir We are really sorry for your feedback, but we take care of your words for continuous improvement. We are looking forward to welcoming you back! Warmest regards Lago Restaurant
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