Reviews - Rooftop Garden - El Palace Barcelona
Reviews
8.8/10
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All reviews
6.5
Special Thanks to Mr.Germaine
Rooftop Garden - El Palace BarcelonaDear Mrs. Vainio, Thank you very much for your kind feedback. We are especially pleased to hear your special thanks to Mr. Germaine, which we will gladly share with him. Recognition like yours is truly appreciated and very motivating for our team. We hope to welcome you back again very soon at El Palace Barcelona. Warm regards, El Palace Barcelona Team
4.5
Was not happy with the food at all. No garden atmosphere either.
Rooftop Garden - El Palace BarcelonaDear Mr. Sanchez, Thank you for sharing your feedback. We’re sorry to hear that the food and the atmosphere did not meet your expectations. Your comments are important to us, and we will take them into consideration as we continue working to improve our guests’ experience. We hope to have the opportunity to welcome you again in the future and provide a much better visit. Kind regards, El Palace Barcelona Team
10
Everything was absolutely amazing!!!
4.0
It could be more atmospheric and the food options for vegetarians weren’t great. Not worth the money
Rooftop Garden - El Palace BarcelonaDear Mrs. Lyons, Thank you for your feedback. We’re sorry to hear that the atmosphere and vegetarian options didn’t meet your expectations. Your comments are important to us, and we’ll certainly take them into consideration as we work to improve both the dining experience and the variety of our menu. We appreciate you giving us a try and hope we may have the opportunity to welcome you back in the future for a better experience. Kind regards, El Palace Barcelona team
4.0
The food was not up to standard in relation to its cost. They seriously need to improve the food and it's presentation. I did not enjoyed any of the plates. The source for the rape (monk fish) was not up to standard. The clam source was unbelievably bad and the vegetable bowl had some sort of dressing which overflowed the vegetables and had no appreciable flavour. Even the dessert was not right the chocolate flake was ridiculously large and difficult to break and the mousse was flat. All in all a total waste of time and money.
Rooftop Garden - El Palace BarcelonaDear Mr. Recagno, Thank you for taking the time to share your opinion regarding the quality and the price. We regret to learn that your experience did not fully meet your expectations in this respect. Please rest assured that we will take your comments into careful consideration as part of our ongoing efforts to improve, and we hope to have the opportunity to welcome you again in the future. Kind regards, The El Palace Barcelona Team
10
Beautiful location and lovely food. The server was very friendly and attentive. Would definitely recommend!
Rooftop Garden - El Palace BarcelonaDear Ms. John Thank you very much for your comment. We are delighted to hear that you enjoyed our server at our hotel. Nothing pleases us more than fulfilling our commitment to creating memorable experiences. We look forward to welcoming you again soon. Kind regards, El Palace Barcelona
8.5
The rooftop is centrally located and has a nice ambiance with a DJ playing (not too loud music). Very enjoyable.
Rooftop Garden - El Palace BarcelonaDear Ms. Marianne Masterson, Thank you very much for your comment. We are delighted to hear that you enjoyed the Rooftop Garden in our hotel. Nothing pleases us more than fulfilling our commitment to creating memorable experiences. We look forward to welcoming you again soon. Kind regards, El Palace Barcelona.
4.0
Food was meh, overrated. The server guy was totally swamped, only one person. High prices for meh food.It tried to pull off fancy stuff but wasn’t successful. Fifteen dollars for a mocktail lol.
Rooftop Garden - El Palace BarcelonaDear Ms. Karen Hansen, We are truly sorry to read that your experience on the Rooftop Garden did not meet your expectations. We value your feedback regarding both the service and the culinary offer, as it helps us improve and provide a better experience for our guests. Your comments will be shared with our team, and we sincerely hope you will give us another opportunity to offer you the level of excellence we strive for. Warm regards, The El Palace Barcelona Team
10
Great food, nice atmosphere!
Rooftop Garden - El Palace BarcelonaDear Nancy Eurell, We sincerely appreciate your comment. We are very pleased to know that the service lived up to your expectations. We look forward to welcoming you again very soon. Kind regards, El Palace Barcelona team.
10
Everything was just great - food, music, and view
Rooftop Garden - El Palace BarcelonaDear Cédric Dubar, We sincerely appreciate your comment. We are very pleased to know that the service lived up to your expectations. We look forward to welcoming you again very soon. Kind regards, El Palace Barcelona team
9.5
Very impressive place from the ground floor entrance to the rooftop. A bit more expensive than some places but the quality makes up for it.
Rooftop Garden - El Palace BarcelonaDear Mr. Kenneth Shephard, Thank you very much for your comment. We are delighted to hear that you enjoyed at our hotel. Nothing pleases us more than fulfilling our commitment to creating memorable experiences. We look forward to welcoming you again soon. Kind regards, El Palace Barcelona
4.5
Massive DJ set and couldn't hear each other. Had to leave before dessert. Unfriendly service. OK but not great food.
10
Wonderful place
Rooftop Garden - El Palace BarcelonaDear Ms. Debra Ochenkoski, Thank you very much for your comment. We are delighted to hear that you enjoyed our Rooftop Garden experience. Nothing pleases us more than fulfilling our commitment to creating memorable experiences. We look forward to welcoming you again soon. Kind regards, El Palace Barcelona
10
Good food and amazing service!
Rooftop Garden - El Palace BarcelonaDear Ms. Carmen Badea, Thank you very much for your comment. We are delighted to hear that you enjoyed our Rooftop Garden experience. Nothing pleases us more than fulfilling our commitment to creating memorable experiences. We look forward to welcoming you again soon. Kind regards, El Palace Barcelona
10
Beautiful restaurant and view.
Rooftop Garden - El Palace BarcelonaDear Gali Gelbart, Thank you very much for your comment. We are delighted to hear that you enjoyed our Rooftop Garden experience. Nothing pleases us more than fulfilling our commitment to creating memorable experiences. We look forward to welcoming you again soon. Kind regards, El Palace Barcelona
10
The service is amazing, food is outstanding.
Rooftop Garden - El Palace BarcelonaDear Mr. Luiz Fernando Toledo Junior, Thank you very much for your comment. We are delighted to hear that you enjoyed our Rooftop Garden experience. Nothing pleases us more than fulfilling our commitment to creating memorable experiences. We look forward to welcoming you again soon. Kind regards, El Palace Barcelona
5.0
Ambience is perfect. The service was horrible. Not enough staff and they even said there were not enough. Quality of food average at best. We live here and I would only come back for drinks. Disappointing for such a beautiful space and high end hotel.
Rooftop Garden - El Palace BarcelonaDear Ms. Jennifer Cohen, We deeply regret that the service did not meet your expectations. Your comment is very important to us, and we will take the necessary steps to improve. We hope to have the opportunity to welcome you again and offer you a more satisfactory experience. Best regards, The El Palace Barcelona team
10
Beautiful place. Excellent food.
Rooftop Garden - El Palace BarcelonaDear Armelle Crouzières, We appreciate your valuable comment and are very pleased that the attention received has made your experience special. We look forward to welcoming you back to El Palace Barcelona soon. Kind regards, El Palace Barcelona.
10
Everything was amazing and everyone that worked there was very attentive and professional. The food was also AMAZING. No complaints at all
Rooftop Garden - El Palace BarcelonaDear Ms. Tatiana Dutra, Thank you very much for your comment. We are delighted to hear that you enjoyed our food and service at El Palace Barcelona. Nothing pleases us more than fulfilling our commitment to creating memorable experiences. We look forward to welcoming you again soon. Kind regards, El Palace Barcelona
10
The view, service food and drinks were outstandinf
Rooftop Garden - El Palace BarcelonaDear Abby Wilson, We sincerely appreciate your comment. We are very pleased to know that the view, the service, the food and drinks, lived up to your expectations. We look forward to welcoming you again very soon. Kind regards, El Palace Barcelona team
10
We really had a great time, service is very good quality, every member of the staff is friendly and helpful, food and drinks are amazing and the place looks absolutely beautiful. A great experience to treat yourself from time to time or for a special occasion !
Rooftop Garden - El Palace BarcelonaDear Mrs Violette Macquet, Thank you very much for your comment. We are delighted to hear that you enjoyed our Rooftop Garden. Nothing pleases us more than fulfilling our commitment to creating memorable experiences. We look forward to welcoming you again soon. Kind regards, The El Palace Barcelona Team
9.0
Top Restaurant with great view on the City and 5 Star Service by the Team !
Rooftop Garden - El Palace BarcelonaDear Mr. Sebastien Delannoy, Thank you very much for your kind words. We are delighted to know that you enjoyed our Rooftop Garden offer. We will be pleased to welcome you back to continue sharing special moments. Best regards, The El Palace Barcelona team
10
Our waitress was so kind to explain and recommend everything! It was perfect, would def go back.
10
Everything was AMAZING! Congrats of all the staff!
Rooftop Garden - El Palace BarcelonaDear Ms. Carmine Mazzocca, Thank you very much for your comment. We are delighted to hear that you enjoyed our Rooftop Garden at the hotel. Nothing pleases us more than fulfilling our commitment to creating memorable experiences. We look forward to welcoming you again soon. Kind regards, The El Palace Barcelona Team
10
The rooftop restaurant at El Palace is a delight. As you enter the gingerbread house you are transported into a winter wonderland. The service is exceptional and the food impressionable. The cheese fondue is a great sharing starter and the chocolate fondue dessert definitely leaves one feeling warm and sweet. Overall a memorable experience!
Rooftop Garden - El Palace BarcelonaDear Ms. Lee-Ann, Thank you very much for your comment. We are delighted to hear that you enjoyed The Rooftop Garden at our hotel. Nothing pleases us more than fulfilling our commitment to creating memorable experiences. We look forward to welcoming you again soon. Kind regards, The El Palace Barcelona Team
7.5
The ambience and the food was really nice. Although a bit expensive. In the end they put an item worth 15e on our final bill which didn’t seem like an honest mistake. That took us off.
Rooftop Garden - El Palace BarcelonaDear Vibhuti Bhagtani, We appreciate your valuable comment and are very pleased that the attention received and the food has made your experience special. We look forward to welcoming you back to our Rooftop Garden soon. Kind regards, El Palace Barcelona team
10
The food was good and the view is great. The service is very professional.
Rooftop Garden - El Palace BarcelonaDear Stanislav Sorochich, We sincerely appreciate your kind words and for sharing your experience on the Rooftop Garden. We are very pleased to know that you enjoyed a memorable experience with us. We look forward to having the pleasure of welcoming you back soon. Kind regards, El Palace Barcelona team
10
The view is incredible! Service was excellent. One of the staff even helped us use the view finder to see Sagrada Familia. Especially enjoyed the croquettes, Iberian ham, and desserts! The cheesecake is the best I’ve ever had.
Rooftop Garden - El Palace BarcelonaDear Lauren Boyles, We sincerely appreciate your comment. We are very pleased to know that the service lived up to your expectations. We look forward to welcoming you again very soon. Kind regards, El Palace Barcelona team
10
A very favourite place, we were taken care of and that’s all that mattered.
Rooftop Garden - El Palace BarcelonaDear Christopher Burke, We sincerely appreciate your comment. We are very pleased to know that the service lived up to your expectations. We look forward to welcoming you again very soon. Kind regards, El Palace Barcelona team
10
Staff were super welcoming and attentive. Food was excellent and it is a great place to be on a sunny day.
Rooftop Garden - El Palace BarcelonaDear Jonathan Fox, We sincerely appreciate your comment. We are very pleased to know that the service lived up to your expectations. We look forward to welcoming you again very soon. Kind regards, El Palace Barcelona team
10
Fantastic experience from the location, service and the food.
9.0
Beautiful rooftop with great vibe and we were fortunate to have view of festival fireworks as well. Food is great but menu is somewhat limited. Drinks were fantastic! Ambiance was superb. A very nice date night option or special occasion spot.
4.0
The view was not as nice as I expected. The walls are too tall to see anything. But, the staff was nice. Didn’t actually try any food
9.5
A nice rooftop with good atmosphere, good kitchen/ drinks. The only downside is that the view actually can be seen only from certain points and is not very spectacular due to the fencing
10
the service and the view was amazing
10
The food was delicious and the staff are really friendly. Highly recommended!
3.0
Overpriced, staff would rush us to keep ordering. We asked to wait a minute before deciding what we want for our next drinks and waitress in ponytail wouldn’t leave, stood there, and said “I’ll wait”. Awkward and overpriced. Not fun ambiance.
10
It was a perfect experience. Thank you to our waitress whose name I didn’t get unfortunately. She had curly blonde hair. She was really warm and welcoming and attentive. We loved everything about our dine here. We will absolutely be visiting again!
9.5
Nice ambiance, good views, food is good too and the service is great!
8.0
A lovely welcome into the restaurant especially how grand the entrance to the downstairs hotel is. Food was lovely to get a few sharing plates and well looked after by the waiters and waitresses. Great views from the rooftop and a nice ambience with the music all around.
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