Reviews - Shanu's Burger

Brisa X. • 4 reviews

April 10, 2025

10/10

Good food, chill vibe and great service

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Marta C. • 3 reviews

April 13, 2025

10/10

Fast, cozy place and good food at a good price

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Alvia A. • 12 reviews

March 24, 2025

10/10

for the price the food was really good

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Sophie N. • 1 review

March 25, 2025

3/10

The menu on the shop was more expensive than in here and when we questioned it they just said they didn’t know about it and seemed to be “making fun” of us. Other people are saying that there are two menus (the one for reservations of the fork being 3-6€ more expensive) and that seems to be true. Never coming back to this restaurant and I do not recommend.

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Shanu's Burger • Owner

We’re extremely sorry for the miscommunication. Recently, we updated our prices for 2025 due to high inflation in product costs. Unfortunately, we forgot to update the new menu on The Fork, which is why you noticed the price difference and experienced this inconvenience. We understand how frustrating this must have been and truly apologize for the confusion. The updated menu will be reflected on The Fork very soon. Thank you for your feedback, and again, we’re sincerely sorry for the unexpected surprise.

Carolina B. • 11 reviews

January 30, 2025

6.5/10

The food was good. However we didn’t like the service because the restaurant open later than the time we had our reservation so we waited outside until someone showed up. Also the only waiter/cook was a bit sick so you could hear from the table he was gargling, which is not something you would like to hear of someone who is preparing your food

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Simone I. • 2 reviews

January 2, 2025

7/10

They gave us a menu with the prices for “the fork” customers. The prices were the double in respect to the ones written on the other menus, online and outside. In this way we paid the same amount of money as we would have without the discount.

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Shanu's Burger • Owner

Hi, we’re truly sorry for this experience. Yes, our online prices are slightly different because we offer free delivery, and for that reason, taxes are added on top of the listed prices. Regarding the price confusion, unfortunately, we made a mistake when updating the new 2025 inflation-adjusted menu. We understand how confusing this must have been and sincerely apologize for the inconvenience. The issue has already been resolved, and we truly appreciate your understanding.

Luli S. • 18 reviews

December 1, 2024

8/10

The burgers and the fries were very good. The place is very simple, for a casual lunch with family. The only not great thing in the menu were the prices and portions of the appetizers (the mozzarella sticks were only 2 in one order). With The fork discount, the price was great, but without the discount it would be a bit overpriced.

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Paula P. • 43 reviews

September 4, 2024

6/10

Average burgers, bread, fries, ambiance and service. Definitely not worth the price. There are dozens of better hamburger restaurants in Lisbon.

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Bruno A. • 14 reviews

August 22, 2024

10/10

It's a good quality burger. Workers and polite and service is fast.

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Guilherme M. • 1 review

August 12, 2024

6.5/10

Food was very good, service was pretty bad, we asked for some items that didn’t arrive but overall it was a decent experience.

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Vasco S. • 48 reviews

May 4, 2024

9/10

Great service and excellent food.

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Tiago L. • 18 reviews

August 12, 2023

9/10

Really cozy restaurant with great service

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Fábio M. • 9 reviews

August 10, 2023

9/10

Very friendly staff and great food for the price

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Enrico S. • 27 reviews

July 20, 2023

10/10

Quality food above the average. top value for money, specially in benfica. difficult find better. Some little detail to improve of course but very friendly ambient and good venue.

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Afonso A. • 12 reviews

July 16, 2023

10/10

Great experience, great burgers

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