Reviews - Soul Garden
Reviews
9.1of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Candis M. • 3 reviews
November 16, 2024
8.5/10the space is pretty and vibey, the buns and cauliflower tempura were good, pad Thai was ok. service was professional.
LUIS P. • 2 reviews
October 19, 2024
6/10It's not the best way to start by saying “We close at 14:00 when you accepted a booking for 13:30…”
Soul Garden • Owner
Dear Mr. Luis Piecho, Thank you for taking the time to review your recent stay here at Soul Garden. I am of course disappointed to read your comments regarding your observations of our service. Rest assured I will follow this up with the colleagues concerned but I appreciate you highlighting your observations with me. I do hope that you will allow us another opportunity of welcoming you back to Soul Garden for a flawless experience from start to finish. I very much hope to have the pleasure of welcoming you back. With kindest regards, Soul Garden Team
Alona l. • 17 reviews
October 24, 2024
10/10Every time we are in Lisbon, we try to dine in Soul garden. We love everything, the food, the decor, the service
Silvia S. • 1 review
October 20, 2024
8.5/10Delicious food
Alona l. • 17 reviews
October 17, 2024
10/10not our first time but every time more pleasant surprises. wonderful restaurant with tasty creative asian food and very attentive service
Soul Garden • Owner
Dear Mrs. Alona Lisitsa, Thank you for taking the time to share your feedback with us following your recent experience. I am so happy to hear that you enjoyed all aspects of your meal experience at SOUL GARDEN and that they staff helped to make your experience a memorable one. Thank you once again and we look forward to welcoming you back again soon. Kind Regards Soul Garden Team
Hamza M. • 1 review
October 12, 2024
2/10My request wasnt even taken in consideration and the menu is very limited
Soul Garden • Owner
Dear Hamza, We sincerely apologize that you felt that your request was not taken in consideration and that the menu is very limited. Our team advised several options and alternatives according to the food restrictions presented at that moment that were possible to be made and changed according to our menu and the ingredients that we had available. Since no food restrictions were mentioned on the reservation, our team could not anticipate and happily prepare a variety of options to present to you on that day. We regret that the options available did not met your expectations. We invite you to repeat your experience with us once more and assure you that by including your food restrictions in your reservation notes we will do our best to find the most suitable food options according to your personal taste, as we always do as we are previously informed. We look forward to receive once more in our restaurant and hopefully convert your negative feedback into a positive one. Kind Regards, Soul Garden Team
Carlos M. • 1 review
October 5, 2024
10/10Nice space, fantastic atmosphere.
Soul Garden • Owner
Dear Mr. Carlos Matias, Thank you for taking the time to post such a fantastic five star review following your recent visit to Soul Garden. I am thrilled to learn that you enjoyed every moment of your dinning experience. Thank you also for your kind words complimenting the high levels of friendly service afforded to you by our discerning colleagues...they do indeed take great pride in delivery exceptional service at all times! I very much hope to have the pleasure of welcoming you back. With kindest regards Soul Garden Team
Thomas S. • 16 reviews
October 1, 2024
6/10Great ambiance, good food, bad service. The service staff are checked out and slow. Everything you order takes a long time. Cool trendy vibe that’s clubby but quite challenging to get the staff’s attention.
Soul Garden • Owner
Dear Thomas, We appreciate your feedback and your comments regarding your recent experience at Soul Garden Restaurant. We are thrilled to know that you have enjoyed our restaurant ambiance and cool trendy vibe as well as you were pleased with our food. However, we truly regret your less positive feedback regarding our staff service. Our staff commitment is to provide to each guest the best possible experience with sympathy, care and attention. We were surprised to acknowledge your review and will investigate to understand what happened and will apply the respective corrective measures in our team. We invite you to return to our restaurant to prove and feel our staff attention to detail, warmth and smiley service and their effort to provide the best service as fast as possible. We look forward to welcome you once more and hopefully invert your feedback to a positive one regarding our staff service to match the positive experience you had in our restaurant. Kind Regards, Soul Garden Team
Alona l. • 17 reviews
August 24, 2024
10/10The place is very esthetic, joy for your eyes. The service is very attractive and all the recommendations we got from our waitress were helpful and honest. The food is very good. There are vegetarian options too. We had 6 different dishes and all of them were great. The cocktails were very special.
Soul Garden • Owner
Dear Alona Lisitsa, Thank you for taking the time to post such a fantastic five-star review following your recent visit to Soul Garden. We are thrilled to hear that you enjoyed every moment of your dining experience and found the cocktails very special. We appreciate your kind words about the high levels of friendly service provided by our dedicated colleagues, who indeed take great pride in delivering exceptional service at all times. We look forward to the pleasure of welcoming you back. With kindest regards, Soul Garden Team
Luís P. • 15 reviews
August 4, 2024
5/10I was disappointed with my experience at this restaurant. The 70€+ menu felt more like a 20€ Uber Eats order in terms of quality and presentation. Service was incredibly slow, with food arriving before the drinks and any additional requests taking an unreasonable amount of time. Overall, I cannot recommend this restaurant.
Soul Garden • Owner
Dear Luis Pitta Grós, Thank you for sharing your feedback with us following your recent visit. We are truly sorry to hear about your negative experience at our restaurant. Your experience is very important to us, and we deeply regret that we did not meet your expectations. We will be addressing your concerns with the relevant managers. We hope you will give us another opportunity to provide you with the five-star experience you deserve. Thank you again for your feedback, and we look forward to welcoming you back soon. Kind regards, Soul Garden Team
Hélio A. • 6 reviews
June 26, 2024
10/10the food and the services
Soul Garden • Owner
Dear Helio Abrantes, Thank you for your kind words, your feedback means a great deal to us. We will continue to walk the extra mile and exceed your expectations. Looking forward to welcoming you again soon. Kindest Regards, Soul Garden Team
Janisse D. • 11 reviews
May 12, 2024
8.5/10we went on an empty day and the service was very slow, we had waiters passing by and not coming to us and so on, for a place like this i had higher expectations for the service.
Soul Garden • Owner
Dear Janisse Denise, Thank you for sharing your feedback with us following your recent visit. We are truly sorry to hear about your negative experience at our restaurant. Your experience is very important to us, and we deeply regret that we did not meet your expectations. We will be addressing your concerns with the relevant managers. We hope you will give us another opportunity to provide you with the five-star experience you deserve. Thank you again for your feedback, and we look forward to welcoming you back soon. Kind regards, Soul Garden Team
Cátia F. • 7 reviews
March 25, 2024
10/10It was a great one! From all the staff to the food! I will comeback for sure. Thank you
Melicia S. • 4 reviews
March 10, 2024
10/10Food and drink options were amazing! Our server was so kind and helpful, pointing us in the right direction for drinks and food! The prices did feel a little high for the portion but the quality make it worth the splurge. Will be eating here again!
Soul Garden • Owner
Dear Melicia, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our amazing food and drink options. It's wonderful to know that your server was kind and helpful in guiding you to the best choices. While we understand your concern about the prices, we're delighted that you found the quality worth the splurge. We can't wait to welcome you back for another dining experience with us! Best Regards, Guilherme Rodrigues | Lobby Ambassador
Lina G. • 5 reviews
February 21, 2024
10/10Really good service and fresh food, maybe only liking a bit of more punch in its flavours (yet that might be because we are acostumed to really spicy food). Cocktails were the highlight and we will return for sure!
Soul Garden • Owner
Dear Lina, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our service and the freshness of our dishes. We appreciate your suggestion regarding the flavors and understand that everyone has different preferences, especially when it comes to spice levels. We're thrilled that you found our cocktails to be a highlight, and we can't wait to welcome you back again soon! Best Regards, Guilherme Rodrigues | Lobby Ambassador
Marc D. • 1 review
February 10, 2024
10/10Excellent service and fabolous food
Soul Garden • Owner
Dear Marc, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service and food. Your satisfaction is our top priority, and we hope to welcome you back soon for another fabulous dining experience! Best Regards, Guilherme Rodrigues | Lobby Ambassador
Tiago N. • 9 reviews
August 27, 2023
10/10Excellent service and stylish venue with live dj. We shared multiple dishes (baos, ceviche, salmon, tuna tataki) all food was great. Portions are not huge, 2-3 per person is ideal
Tiago G. • 1 review
August 24, 2023
10/10We went out for a couple of drinks in Lisbon when we got recommended this place. It couldn't have been better. As soon as you reach, you are greeted by a beautiful hostess that escorts you to your table. As you seat, the waiter, brings you the menu promptly, suggesting some of the best sellers. The ambience is esquisite and adorned with plants, lakes, floating cabanas, and 2 gorgeous bars. The food is fantastic, and their fried rice is a must try as also their sushi, out of this world. Drinks are a delight, and they take sangrias to another level with their "sambaritas". The whole experience was not possible without their great selection of tracks ranging from loungy and downtempo beats to tribal and deep melodic house music. It is clear that the management has done a great Job with this place, and no detail goes unnoticed. The Outlet Manager is the sweetest and of an extreme professionalism and hospitality, making you feel looked after and welcomed supported by her Team. We will definitely come back for more!
Marc K. • 17 reviews
July 22, 2023
9/10The food is fantastic and the outdoor dining spaces are great - bring another layer at night as it gets chilly. The service is good but could be better.
Helio F. • 10 reviews
July 2, 2023
10/10Good service, staff was very friendly and the environment its fantastic
Ana Fernanda R. • 2 reviews
June 26, 2023
10/10Incredible place I loved it! Food amazing, drinks and they surprised me with dessert and wine for my birthday. The place is amazing and the service 10/10, I will definitely go back!!!
Kathryn W. • 1 review
October 12, 2022
9/10What a beautiful space! We dined after dark and the firelight and water features were beautiful and welcoming. The food was carefully prepared and presented.
Soul Garden • Owner
Dear Kathryn, We appreciate your comment as well as your presence. We hope to see you again soon. Best regards, Ana Clara
João C. • 6 reviews
August 25, 2022
10/10As usual this place has always great food! Service is not always fantastic as we can see glitches on the service depending on who is working and in my opinion, service should be consistent across the team. Anyway, yesterday I was really lucky with who served at our table and with the host. Fast, Professional and always aware of our table needs, that all we want! I would suggest to have more options at the menu in terms of dishes, as I feel is quite limited, AGAIN, FOOD is DELICIOUS, DECOR is so so nice! For dessert I always recommend CHEESECAKE with YUZU.
Renata M. • 14 reviews
August 16, 2022
10/10Excellent
Abbie L. • 1 review
August 14, 2022
10/10Amazing range of food. Awesome vibes. Kid friendly. Lovely staff. Lovely settling. Great cocktails
Goeran Z. • 2 reviews
July 31, 2022
6/10The music is so loud that it really annoying - measured with my Apple Watch between 80 and 90 dB. Food was good and service great (except the not so friendly lady welcoming us - a smile would help)
Mengue H. • 1 review
July 14, 2022
9/10Cynthia was good !
Maxime E. • 1 review
July 14, 2022
10/10Was served by Cynthia and her sympathy was the key to this nice moment we spent there. Available for every questions and always with a smile on her face. Very cozy, perfect for all kind of occasions…. Recommended to the highest!
Виктория Р. • 1 review
May 15, 2022
10/10Beautiful restaurant with good food
João C. • 6 reviews
October 26, 2021
10/10Great food, service and location. The staff kindly brought birthday candles to the birthday girl.
Soul Garden • Owner
Dear João, Thank you for choosing Soul Garden and spending a few minutes sharing your experience with us. We are delighted to know you enjoyed our great food, service and location. Our team hopes to welcome you back for a delicious meal soon! Warmest regards, Ricardo Mendes Restaurant Manager
Olivier D. • 2 reviews
July 10, 2021
8.5/1014€ for one shot of tequila , that s insane.
Soul Garden • Owner
Dear Olivier, Thank you for taking the time to write us your opinion on our service. We are sorry to know that our single shots pricing didn’t meet your demand, although we would like to clarify that we do have a special price option of 56€ for 6 shots. We hope to welcome you again at our garden to enjoy our fun and vibrant atmosphere. Warmest Regards, Sandro Pimenta Bar Manager
Nirali N. • 18 reviews
July 9, 2021
10/10One of the best places to have a drink and enjoy the delicious food! The cocktails were just amazing, fresh and perfect for a summer night. About the food, from the presentation till the flavours, it was outstanding! Highly recommend to try out the white bass ceviche with aji amarillo. Special thanks to the staff, more specifically Carolina, for being very helpfull and friendly.
Soul Garden • Owner
Dear Nirali, Thank you so much for taking the time to rate your visit at Soul Garden! We are delighted to know you enjoyed so many aspects of our restaurant such as the delicious food, fresh cocktails and friendly staff, more specifically Carolina. We hope to welcome you again at our Garden, maybe to get to know our weekend brunches. Kind regards, Sandro Pimenta Bar Manager
Ana P. • 18 reviews
June 4, 2021
3.5/10The staff was welcoming and apparently concerned, but very distracted. We got our pork ribs freezing cold and they didn't apologise or tried to offer another dish. Instead, they tried to take our attention somewhere else. The policy on closing hours is also very restrictive. Food quantities are incredibly small for the price. The asian food is indeed tasty. Desserts didn't disappont, tough. I would recommend the creme brulle.
Soul Garden • Owner
Dear Ana, Thank you so much for your review. We were sorry to hear that you were not fully satisfied with your experience with us concerning our staff and food. Regarding the restrictive opening hours please note that according to government regulations it is mandatory to close by 10:30pm. In regards to the Asian food and the creme Brûlée we were very happy to know that you have enjoyed it. We would like to invite you for a next visit to give us the chance to improve your experience. Sandro Pimenta Bar Manager
Lorena S. • 2 reviews
June 1, 2021
9/10Great atmosphere, great food ... slow service
Soul Garden • Owner
Dear Lorena, Thank you so much for visit Soul Garden and for your feedback! We are very happy to know that you enjoyed our atmosphere and food. We are allways monitoring our service and we appreciate your feedback to help us to improve. Looking forward to welcoming you again! Sandro Pimenta Bar Manager
Diogo P. • 15 reviews
May 3, 2021
10/10Tacos Tuesday is amazing! best margarita jar ever!!!! Awesome music and ambience. I will definitely come back to this hidden gem. Remember to always book in advance, otherwise you will not have a table.
Soul Garden • Owner
Dear Diogo, Thank you very much for your kind review. We are very happy to know that you had a great experience with us and enjoyed our Tacos Tuesday and our Margarita jar! Also last but not least our music and ambiance. We looking forward to welcoming you in a near future, The Soul Garden Team
Filipa S. • 8 reviews
September 15, 2020
10/10The staff was super friendly and welcoming. The atmosphere is fantastic and so is the food, tasty and well presented. we'll definitely go again.
Soul Garden • Owner
Dear Filipa, Thank you very much for your visit and for your kind review. We are so glad that you had enjoy our staff, atmosphere and our food. Hope you have other opportunity to visit us. Best regards, Soul Garden team
Inês S. • 2 reviews
August 14, 2020
8.5/10Very good service, lovely atmosphere. Drinks and food could be a bit better, but overall satisfyin. Seating option should be available prior booking.
Soul Garden • Owner
Dear guest, Thank you very much for choosing Soul garden and for your kind review. We are glad that you enjoy your experience with us. Hope you have another opportunity to visit us. Best regards,
Vera E. • 3 reviews
July 30, 2020
6/10A inspiring outdoors place in the heart of Lisbon, with nice staff and good food; however the music is terrible, too loud not aligned with the space features which makes difficult to have a pleasant evening. Please reconsider having some jazz or bossanova instead of an after-hours playlist - disappointing.
Soul Garden • Owner
Dear guest, Thank you very much for choose us for your dinner and for your review. We are glad that you enjoy our staff and our our food, although we are sorry that you did not enjoy our music. This year the musical of Soul garden is in charge of DJ Kamala, one of the best national djs, where every day we can find a different mood. We will be happy to discuss your comments with our team in order to improve the experience of our customers. We would be delighted if you return to Soul Garden for a better experience with us. We are waiting for you. Best regards, Nádia Rolo
Jessica v. • 73 reviews
July 28, 2020
10/10This spot is a true Oasis in Lisbon, superb music, food and service. Please bring a jacket, you might need at sundown. But they also have very cosy blankets if things get chilly :) Kudos for the almond panko prawns, best dish ever!
Soul Garden • Owner
Dear guest, Thank you very much for choose restaurant Soul Garden and for your kind review. On behalf of all our team, we truly appreciate that you enjoy your experience with us. We hope, you have another opportunity to visit us. Best regards, Soul Garden team
- -. • 1 review
June 3, 2019
3.5/10Starters good. Main course tasted funny. Not fresh (Udon and teriyaki) Staff was nice but not on top of things like correct order. Music was way to loud
Soul Garden • Owner
Dear Hrannar H., Thank you for your comment. We have taken into consideration your valuable feedback that was already shared with the team aiming to improve our service. We regret to know that you did not had a good experience at Soul Garden so we kindly invite you to a another meal having a 2nd opportunity to cause a good impression. Soul Graden Team
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