Reviews - Terrazza Alfonso
Reviews
9of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Alison L. • 1 review
June 6, 2025
5/10Four us went for an evening meal. The waiter said he wanted to give us recommendations and he went for the hard sell re: the grilled fish, saying he would give us the vegetables and potatoes as well, we thought free. When the dinner arrived we were given a whole fish each, way too much for one person, we expected to share one. We were then presented with a bill for 609 euros, 477 euros for the 4 fish. We would never have agreed to this price if we had known! The waiter took advantage of us not understanding the menu and not knowing Italian.
Terrazza Alfonso • Owner
Gentile signora, ci dispiace sentire che la sua esperienza nel nostro ristorante non sia stata positiva. Tuttavia, vorremmo chiarire alcuni punti. Il menu è chiaramente visibile all'ingresso del ristorante e i prezzi sono indicati per ogni piatto. Il nostro cameriere ha semplicemente consigliato il pesce del giorno, la pezzogna, e voi avete scelto di ordinare quattro pezzogne intere grigliate. Il prezzo totale includeva appunto le quattro pezzogne, che sono un prodotto di alta qualità e freschezza. Ci dispiace che ci sia stato un malinteso sui prezzi, ma crediamo che il nostro servizio sia stato trasparente e professionale. Se avete avuto problemi con il servizio o il cibo, sarei felice di discuterne ulteriormente con voi e trovare una soluzione. Grazie per averci dato l'opportunità di rispondere.
Toni S. • 1 review
May 28, 2025
10/10Lovely venue to have a drink and watch the sunset. Food was great as well.
Christa B. • 1 review
October 11, 2024
10/10Found this on our last night in Vico Enquense, wish we found it sooner. The Octopus was 10/10
Greg H. • 1 review
September 12, 2024
10/10Family run, great food.
Klaar B. • 3 reviews
August 6, 2024
6.5/10Good food but service was not up to level. Not really friendly staff, not caring about their customers. 20% with booking through Tripadviser was not provided. Could do much more to create better atmosphere.
Terrazza Alfonso • Owner
Abbiamo sempre fornito e forniamo a tutti il 20% avvolte non viene riscontrato sul totale perché sono solo le portate di cibo ad essere scontate del 20%.ci fa piacere che ha approvato la nostra cucina alla prossima.
Belén B. • 8 reviews
July 18, 2024
9.5/10De waiters were incredibly kind.
Fiona A. • 7 reviews
July 3, 2024
10/10Fantastic fish dishes perfect service and wonderful location. Recommend
Frank M. • 3 reviews
May 31, 2024
10/10fantastic cocktails and food at this outstanding bar restaurant. cant wait to return.
Tripadvisor reviews
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