Reviews - The Captain
Reviews
9.4of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Berta L. • 21 reviews
November 11, 2024
10/10It was my second time coming to this restaurant. Excellent. Really good quality, great service and lovely atmosphere ♥️
The Captain • Owner
Dear Berta, We would like to sincerely thank you for taking the time to share your experience with us at The Captain. It is very gratifying to know that you had a pleasant visit and that you enjoyed both the atmosphere and the attention you received from our team. We strive every day to provide an exceptional experience for our guests, so comments like yours motivate us to continue working with enthusiasm. We would love to have the honour of welcoming you back to our restaurant. Until then, thank you for your support and confidence. Kind regards
Julian D. • 3 reviews
September 18, 2024
5.5/10Very nice ambience but dreadful service. Large startes, poor sides for mains. Some good points but overall dissapo9
The Captain • Owner
Dear Julian, Thank you for choosing The Captain and for taking the time to give us your feedback. I apologize if this time we have not met your needs. Did you report it to our collegue? It's always better to explain during the service so we can change it for you. If you consider to give another chance in the future we will be glad to welcome you back again. Best regards Esther Fernández General Manager
Daria G. • 1 review
August 13, 2024
10/10Perfect
The Captain • Owner
Estimada Daria, Queremos agradecerle sinceramente por tomarse el tiempo para compartir su experiencia con nosotros en The Captain. Es muy gratificante saber que tuvo una visita perfecta. Nos encantaría tener el honor de recibirle nuevamente en nuestro restaurante. Hasta entonces, gracias por su apoyo y confianza Un saludo
Irene M. • 1 review
August 2, 2024
10/10Highly recommend it
The Captain • Owner
Dear Irene, We would like to sincerely thank you for taking the time to share your experience with us at The Captain. It is very gratifying to know that you had a pleasant visit and that you enjoyed both the atmosphere and the attention you received from our team. We would love to have the honour of welcoming you back to our restaurant. Until then, thank you for your support and confidence.
Nico M. • 55 reviews
June 24, 2024
10/10Great food, awesome service
The Captain • Owner
Dear Nico, We would like to sincerely thank you for taking the time to share your experience with us at The Captain. It is very gratifying to know that you had a pleasant visit and that you enjoyed both the atmosphere and the attention you received from our team. We strive every day to provide an exceptional experience for our guests, so comments like yours motivate us to continue to work with enthusiasm. We would love to have the honour of welcoming you back to our restaurant. Until then, thank you for your support and confidence. Best regards,
HYUNHA S. • 8 reviews
January 21, 2024
10/10Me and my husband loved this place’s atmosphere, service, and foods. Especially the service was very good and kind! :)
The Captain • Owner
Dear Hyunha, We are pleased to hear that your experience was excellent and that our service met your expectations. Thank you for choosing us. We look forward to serving you in future occasions. Kind regards
Maria R. • 6 reviews
October 8, 2023
10/10Great service from Simone. Definitely recommend the Iberico in mains. Thank you very much! See you soon.
The Captain • Owner
Dear Maria, Thank you so much for visiting us in our Captain Club and for writing such a beautiful review. To know that you enjoyed your meal and the attention from Simone was wonderful makes us very happy. We hope to be able to welcome you again very soon. Best regards Equipo The Captain Club by Icon Wipton & Amélie Garopin - Hotel Guest Service
Mauro Raggi M. • 3 reviews
June 26, 2023
8.5/10Hotel restaurant but with a pleasant atmosphere and friendly and welcoming service. We were very well taken care of.
The Captain • Owner
Dear Mauro, We want to thank you for taking the time to write a review about your visit to our "Captain Club" restaurant. We are pleased to read that you had a great experience and the attention from our staff was very good. We hope to see you on an other occasion soon. Best regards The Captain Club by Icon Wipton Team & Gema de Tera Host-Hotel Director
Andrew M. • 13 reviews
June 17, 2023
10/10We had an excellent lunch. Simeone and Karina were really welcoming, attentive and helpful. And Roberto prepared superb food for us to enjoy. Highly recommended.
The Captain • Owner
Dear Andrew, thank you so much for your fantastic review. We are so pleased to know that you enjoyed your lunch at Captain Club and that all our staff gave you the best attention. We hope to see you again soon. Best regards. Equipo The Captain Club by Icon Wipton & Gema de Tera Host-Hotel Director
Berta L. • 21 reviews
June 2, 2023
10/10Very cozy place.Good service and good quality.I’ll come back.
Patricia D. • 1 review
May 30, 2023
10/10We came for dinner during thé week to celebrate a Birthday. The restaurant was quiet and the personal very friendly. The food was very good. Nice atmosphere and a good quality meal. We will be back
The Captain • Owner
Dear Patricia, Thank you very much for writing a review after your visit to our Captain Club. We are really happy to know that it was a great birthday and everything was to your liking. We hope to welcome you again very soon. Best regards. Equipo The Captain Club by Icon Wipton & Gema de Tera Host-Hotel Director
Małgorzata M. • 7 reviews
April 8, 2023
10/10Very nice place. Restaurant is very elegant. Service was amazing, incredibly nice people. Burrata salad was delicious. Main courses- hmm not bad but something missing.
Andrea M. • 3 reviews
April 5, 2023
8.5/10Excellent position (Jorge Juan the coolest calle in madrid), ambience, atmosphere. Simone the chief of the hall was super by all means: extraordinary service
Simone V. • 14 reviews
April 4, 2023
7/10Decent food, nothing really fancy, and served in lower than average quality platters. Drinks are mid low quality
Edward H. • 1 review
March 12, 2023
10/10Elegant interior with warmth. Simone was friendly yet efficient in every way. Steak was cooked to perfection and the portion was big enough to feed probably two. All in all a great experience in my first use of TheFork App and its Pay function.
Juliana O. • 1 review
February 23, 2023
10/10Chose this restaurant for my civil wedding lunch and the food was delicious, great service! The Argentinian waiter was very friendly.
Leslie Y. • 3 reviews
February 13, 2023
10/10We really like the atmosphere, iy is a small and cute restaurant. The meat dishes are wonderful. Simone, the waiter is super kind and delicate. It has a great service.
Giorgio Maria B. • 5 reviews
January 22, 2023
10/10Great food and service was impeccable.
Martha Mari L. • 1 review
December 23, 2022
9/10Food was good and served really quickly, ambiance was great too but what was really commendable is the staff - Top notch service. Special thank you to Agustin and team
The Captain • Owner
Dear Martha; Thank you for having chosen -The Captain by Icon Wipton- as your option for having lunch. We are pleased to read the food and ambiance was to your liking as much as you appreciated our team efforts, (specially from Agustín). We look forward to welcoming you back very soon. Best Regards, -The Captain´s by Icon Wipton Team- & Gema de Tera Host-Director
Fernando A. • 2 reviews
July 29, 2022
10/10Highly reccomdable! Excellent service and good food! Having 30% discount, everything becomes inexpensive!
The Captain • Owner
Dear Fernando; Thank you for having chosen -The Captain Club- for your dinner. We are very pleased to read the food was to your liking .as much as you appreciated our team efforts. Look forward to welcoming back in the near future. Best regards, The Captain´s Team & Gema de Tera Host
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