Reviews - Vanzi

Reanna V. • 18 reviews

March 21, 2024

2/10

We asked the waiter what meat dishes she recommended- we then double checked the dish we ordered had meat., ziti al ragu napoletano, through a Google search and asking her. The dish arrived and there was no meat.. not thinly sliced, not shredded .. it was pasta and pasta sauce. When I questioned it, she said there was thin bits of meat inside... There wasn't. She then said I could order a side of meat, as I was paying with the Fork, I was getting 50 percent off it.. I was slightly annoyed as I shouldn't have to pay more when I already triple checked I was ordering a meat dish but to save a fuss, said yes. Some meatballs arrived, I cut it in half and I took a bite in it and it was freezing cold in the middle. I also could tell it was poor quality meat... not sure what it was but I couldn't swallow it. i explained I didn't want the meatballs, she heated them up and brought them back and said I had to have it. My partner explained I would not be eating them and then she removed them from the table. As our food was ending the 'side dish' of broccoli we originally ordered arrived. It was over boiled soggy broccoli. Have to then pay 5euro service for plans service and stale bread it was all a very disappointing experience. The portion sizes were also much smaller then anywhere we had eaten. I honestly feel because we used the fork they treated us like second class citizens. If I was back in the UK I would have refused to pay for the entire meal but I don't know what custom is here so just tried to remain polite. There are sooo many yummy places to eat in Naples, avoid this place.

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Vanzi • Owner

Di certo se si affida a immagini Google a caso per capire di che piatti si tratti stiamo parlando del nulla. Purtroppo ci assumiamo le nostre responsabilità avremmo dovuto non servirle niente già dall’inizio considerando il suo pessimo atteggiamento quindi si fidi la nostra ospitalità è stata ben più ampia di quello che meritava la sua maleducazione. Il suo intento era solo di approfittare dello sconto e oltre le persone come lei dovrebbero chiudersi in casa e lasciare in pace la gente che lavora. Questa recensione non ci sfiora nemmeno e palesemente scritta da una persona maleducata e instabile che fa bene a stare alla larga da noi.

Giuseppe V. • 222 reviews

February 18, 2024

9/10

Okay

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