voco Strasbourg - The garden's Lounge

Robert Z. • 2 reviews

December 25, 2024

5.5/10

Service was very slow, but we feel for the wait staff as they were understaffed. But food came out for tables at weird intervals. The portion sizes of fish were extremely small and overall for the price it was not a great value.

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voco Strasbourg - The garden's Lounge • Owner

Hello Robert, Thank you for your feedback, and we sincerely apologize for the experience you had. We understand how frustrating it can be when service is slower than expected, and we truly appreciate your understanding given the staffing challenges. We also apologize for the timing of the food delivery and the portion sizes not meeting your expectations. Your comments are invaluable to us, and we will take them into consideration to improve both our service and the overall dining experience. We hope to have the opportunity to serve you better in the future. Yours sincerely, Enzo and the Garden Lounge's Team

Wing Yee H. • 3 reviews

July 4, 2024

9/10

Taste good

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voco Strasbourg - The garden's Lounge • Owner

Hello, Thank you for your positive note! It’s great to see you enjoyed your experience. We hope to see you again soon. Yours sincerely, Enzo & The Garden Lounge Team

Lena S. • 44 reviews

December 24, 2022

10/10

Very nice food in a well decorated dining area that gave us an excellent dinner experience The chef has prepared mini amuse bouches and delicious main plates It was a very celebrating Christmas Eve

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