How is the quality of the cuisine rated at Zen?

The quality of the food at Zen is rated 8.9/10 by TheFork users.

How is the atmoshpere rated at Zen?

The atmosphere at Zen is rated 9.2/10 by TheFork users.

How is the noise level rated at Zen?

The noise level at Zen is rated 7.3/10 by TheFork users.

How is the service rated at Zen?

The service at Zen is rated 8.8/10 by TheFork users.

How is the waiting time rated at Zen?

The waiting time at Zen is rated 8.6/10 by TheFork users.

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Reviews - Zen

Name: Zen
Address: Calle de Velázquez, 128, Madrid, 28006, Spain
Price range: €24 (Prices have been provided by the restaurant)
Rating: 9

Reviews

9
of 10

Excellent

3616 reviews

Ambience

9.2

Food

8.9

Service

8.9

Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

How do we calculate ratings?

Helen J. • 31 reviews
May 26, 2025
10/10
Everything was delicious and the service was good. Everything arrived in a very timely way. Without the discount it's a bit expensive but it's ok with the discount.
Yezid V. • 29 reviews
April 24, 2025
10/10
Great food
Manuelalejandro I. • 47 reviews
April 17, 2025
10/10
Delicious. Good service. Nice atmosphere
Lisa G. • 1 review
April 10, 2025
10/10
Amazing food !
Vincenzo S. • 19 reviews
April 5, 2025
10/10
Great ambiance, good offer and tasty food
Natalie N. • 21 reviews
April 5, 2025
5.5/10
The “spicy” edamanos were overcooked and we had to ask them to put some spices as they were tasteless. The Pad thai was cold and lacking in flavour. The green curry chicken was a watery soup! The only good dishes were the duck rolls and Mongolian beef. Service was slow and not particularly friendly. We won’t go back! It was a celebration of my daughter’s birthday and there were five of us.
Alejandra M. • 57 reviews
March 29, 2025
9/10
All good
Tania Z. • 9 reviews
March 30, 2025
6.5/10
Food was bland we ordered Dumplings soup very drunk soup liquid anywhere tobe seen, Singapore noodles bland no flavour at all, duck fried rice sadly no duck and if it was in there it was so small no taste as for vegetables again not alot, as for the prawn red curry prawns over cooked and dry medium spicy no spicy... have had take away from this restaurant and it was great sadly a dissapointing meal overall in house.
Sandra H. • 15 reviews
March 26, 2025
8/10
The fish tartare (Salmon and Tuna) were excellent. The Pad Thai Langoustine was good but not as good than the starters. The atmosphère was pleasent but a Little but noisy because of the large group next to us. A part from that we highly recommend this restaurant !
Fernando G. • 221 reviews
March 25, 2025
7.5/10
Very good food
Nathalie P. • 1 review
March 19, 2025
10/10
Fantastic food!!!
Kinga T. • 1 review
March 4, 2025
10/10
It was nice and enjoyed the Fork discount
Ronette L. • 12 reviews
March 2, 2025
9.5/10
Good quality Asian food with elegant ambiance!
Fares A. • 7 reviews
February 7, 2025
10/10
Very good
Luis J. A. • 1 review
December 31, 2024
7.5/10
We did the New year’s set menu for 98.50€. The menu was expense for the quality of the food. Served a small lobster that was deep fried and unable to eat since overcooked. The red wine and champagne were of poor quality. For dessert mini mochis were served. Whole meal was not worth the €98.50.
Léna A. • 1 review
December 5, 2024
10/10
Good
Shane M. • 1 review
November 23, 2024
10/10
Incredible restaurant with a stunning atmosphere, the staff are super friendly and food service is exceptionally fast. Perfect place to take a date or even a group
Natalia V. • 3 reviews
November 15, 2024
10/10
The food was amazing, the gyosas were delicious and everyone was very kind
Maksym L. • 4 reviews
July 2, 2024
10/10
The service was amazing!)
Valentina M. • 86 reviews
September 13, 2024
10/10
Amazing
Nacho E. • 1 review
August 28, 2024
7/10
The sushi was below average and the butter fish was bad, very chewy and fishy
Archna P. • 2 reviews
June 23, 2024
4.5/10
The menu has changed and the restaurant is more fast food now than it was before when we have visited 2 times and really enjoyed it then but now it seems to have changed management and we didn’t enjoy it as much.
Ángel Jair M. • 1 review
May 10, 2024
10/10
The food and service was excellent
Linda C. • 8 reviews
March 15, 2024
9/10
Beautiful restaurant, very nice decor and the food was tasty. What we really appreciated also was the fantastic music, there was a DJ. It created a great chic atmosphere
Dylan D. • 3 reviews
March 11, 2024
6/10
I usually have a very good experience in Zen. I went in December 2023 with my family and the food wasn't warm. But on March 11th I went with coworkers and now the menu is more expensive and the service was worse. They forgot my friends sparkling water, the Bao buns were room temperature and usually bread and the meat were warm or hot. The main dishes were over salty. We asked for 1 green tea at the end and it took forever for them to bring it and then we asked for the bill and they bring the bill without the machine but then they came back and asked if we are paying by card - everything was slow. I hope it gets back to where it was back in 2020-2022.
Aayush K. • 1 review
February 14, 2024
10/10
It was a great experience. The staff was very nice the service was excellent. Overall experience was very nice.
Carolina M. • 13 reviews
January 20, 2024
5.5/10
this restaurant is well decorated although a little dark. The table for 2 was a litle low and a little uncomfortable. The Maitre'd was knowledgeable and attentive. The colored dumplings are not a good sign, The dumpling dough should be left to the natural color. Black and deep purple /red are not very appetizing. The food portions are quite large. No need to add edamame to the fried rice (best to keep it simpler) The pad thai was not an authentic thai recipe, Only the noodles used and the peanuts were correct. Only 4 prawns and there were too many and incorrect vegetables. The flavor was not right and there was too much sugar. I will not be recommending this restaurant. Anyone who has had more authentic Asian food will not be happy and definitely not at those prices. Thee euros for 33cl of sparkling water is an abuse.
Dhiren S. • 16 reviews
January 6, 2024
8/10
Zen is an extremely pleasant place to dine regardless of the occasion. Service is excellent, quality of food is great (the spicy chicken was a bit sweeter than usual, but that’s a personal preference). With the offer, it makes it tremendous value.
Sheila U. • 5 reviews
December 29, 2023
10/10
Consistently good food and service!
Sheila U. • 5 reviews
December 25, 2023
10/10
We had the most wonderful Christmas lunch at Zen. The staff and crew were very friendly and seemed to enjoy themselves despite having to work during a holiday.
Dhiren S. • 16 reviews
December 10, 2023
9.5/10
Food is served very quickly, but is of high quality and the service generally was impressive.
Mónica T. • 18 reviews
December 1, 2023
9/10
Excellent dumplings and Asian food overall except for sushi, it’s not the best. Would definitely return, thoughtful staff, cosy and nice atmosphere
Paul G. • 2 reviews
November 3, 2023
6/10
Nice place but very average food for the price
alberto c. • 1 review
October 23, 2023
8/10
Some things like the spicy edamame and spicy chicken were really good. The dumplings and spring rolls were not great (they felt dry and chewy). Our server was attentive but some of the dishes took a very long time to come out while other came out relatively quickly. The ambiance is great, really stylish and clean dining area and bar.
Siddharth M. • 12 reviews
October 20, 2023
10/10
It was a good experience. The food was delicious and so was the service.
Gustavo O. • 4 reviews
June 26, 2023
10/10
The food was amazing, all of the dishes are fresh and with real chinese cuisine. The service was first class
Chrysander A. • 1 review
May 12, 2023
8.5/10
We arrived late and lost our table however staff were so kind to let us inside after we ate. Dissapointed that there was no dj. So.hopefully next time we get the dj
Marisa T. • 1 review
March 25, 2023
5/10
Very over priced. Good food and service, nice place but 18€ for a not very large portion of chicken and vegetables with NO rice is absurd. Would not go back just because of the prices for what you get.
Alma S. • 33 reviews
March 7, 2023
8.5/10
Had a lovely time there honestly, the restaurant is beautiful and they service was great, but did have one issue, the desert came out and had dome foil stuck inside and the waitress sent it back for us and we totally forgot about it, paid the bill and when we got home we realised we paid for the desert and didn't actually get to enjoy it. Be observant...!
Neyla B. • 6 reviews
February 12, 2023
10/10
The food was outstanding and service is excellent . I will come back there , finding good Asian food is really hard in Madrid and this is the best Asian I have been .