Frame - Restaurant & Bar

Merveille N. • 2 reviews

April 12, 2024

9.5/10

Excellent

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HIVA S. • 2 reviews

April 1, 2024

5.5/10

Just so everyone knows, this as a restaurant located inside a hotel at a ground floor. Nice and friendly staff but I'm Not sure if our waitress was serious about her job! We reminded her three times about something and she forgot to bring it to ourç table. The food came cold! It would have been so good if someone didn't forget to deliverit to our table in time!!

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Malaya Rhiann E. • 1 review

March 9, 2024

8/10

Food was really good and came around relatively quickly. Was a nice ambience for our first night in Paris

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Jayanta M. • 1 review

February 17, 2024

10/10

The Frame was a lovely restaurant and they looked after us really well. It was my daughter's 18th birthday and she wanted to have dinner with a view of the Eiffel Tower. They communicated with us very well and booked the 'bubble' for us which is an outside table with private dinning within a bubble with an great view. Initially it was cold out there (Feb), but they managed to get the heater working for us. All the staff were very attentive and went out of their way to make sure we were weel looked after and we all had a great evening. I think, given the location and the quality of the food and wine, pricing was reasonable and I would recommend this restaurant to anyone who wants a special meal (ask for the 'bubble).

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Marie S. • 6 reviews

February 20, 2024

8.5/10

Cocktails were amazing and the food good. The service was excellent, very patient with my limited French; menu was in English also. The staff were very welcoming.

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Frame - Restaurant & Bar • Owner

Dearest Marie, Thank you so much for taking the time to leave a review. We always happy to hear back and from such a positive experience ! Rest assured that we will forward your kind words to our team, in hopes to host you again. In the meantime, all the best. Kindly, Julia, Restaurant Manager.

Xavier S. • 1 review

January 13, 2024

4.5/10

This experience was disappointing as I made a reservation for a birthday dinner with hopes to view the Eiffel Tower at night when it sparkles. After having made this reservation weeks in advance, made a request to seat in the balcony lounge for a view of the tower and attempted to email the restaurant to confirm my restaurant, I was disappointed. When seated, it was at a table that was barely visible to the tower. When asked about my request I made, they informed me that the lounge had closed the week prior. If I was given notice about this, I would have chosen a different restaurant. As we tried to make the best out of the dinner, we were going to get a cocktail but was told that they could not make it due to not having the ingredients. I was very hopeful and excited about attending this restaurant as I had seen great reviews on this app plus on social media. Unfortunately, I did not have a great experience.

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Frame - Restaurant & Bar • Owner

Dear Xavier, Thank you for taking the time to give us a feedback. We are truly sorry to hear about your disappointment, and that your expectations were not met. Please note that although we will always try our hardest to accomodate special requests, we sadly sometimes can not give the higly requested Eiffel Tower view. Rest assured that each comment will be reviewed by our entire staff to further our desire to always to better. Should you ever find yourself in Paris again, please consider giving us another chance ! All the best, Julia, Restaurant Manager

zeina F. • 1 review

December 30, 2023

9.5/10

Me and my partner enjoyed our time at the frame restaurant. The service was excellent and we left a tip on our way out. Possibly the most welcoming service, followed by incredible food and refreshing drinks. I highly recommend!

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Frame - Restaurant & Bar • Owner

Dear Zeina, Thank you so much for this wonderful review. We are thrilled that you enjoyed your moment with us, and hope to welcome you again, should you ever come back to Paris ! All the best, Julia, Restaurant Manager

Youssef M. • 1 review

December 29, 2023

10/10

Service top

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Frame - Restaurant & Bar • Owner

Cher Youssef, Merci pour cette belle note. Nous sommes impatients de vous recevoir à nouveau. Bien à vous, Tea-Guest Relation.

Ollie G. • 1 review

December 7, 2023

10/10

A very good dining experience. I requested a table next to the window to have a view of the Eiffel Tower, which was honoured. Very attentive service and great food.

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Frame - Restaurant & Bar • Owner

Dearest Ollie, Thank you so much to taking the time to leave a review ! We are thrilled to hear back from you and to learn that you have enjoyed your meal as well as the service. Feel free to come back whenever, we will be happy to see you again ! All the best, Julia, Restaurant Manager.

Guiseepe R. • 1 review

December 6, 2023

4.5/10

Ambience was cold, We had to have a dinner with jacket on. We got the burgers but the meat was raw and l couldn’t ask someone to remake it as the service was disappeared. The waitress dropped our food and disappeared until we asked for the bill. I tried to explain what happened and why all the meat was in my plate even tough she did not ask for. No apologies came up. Disappointing experience compare to prices and hotel..

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Frame - Restaurant & Bar • Owner

Dear Guiseepe, Thank you for taking the time to leave a feedback, although we are truly to hear that you did not enjoyed both the meal and the service, and your expectations were not met. Rest assured that we will investigate what happened and try to learn from your experience. Please consider giving us a chance to do better, should you ever find yourself in Paris again ! All the very best, Julia, Restaurant manager.

Rindai N. • 1 review

November 22, 2023

10/10

Staff were amazing, will definitely go again next time I am in Paris

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Frame - Restaurant & Bar • Owner

Dear Rindai, Thank you so much for taking the time to leave a feedback. We are very happy to hear back from you, and to know that you have enjoyed you moment with us, especially our lovely staff. See you very very soon ! Kindly, Julia, Restaurant Manager.

Zarina A. • 1 review

November 18, 2023

10/10

Omg , it was perfect place, thanks for staff, they are best ????

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Frame - Restaurant & Bar • Owner

Dearest Zarina, A thousand thanks for this glowing review. We are overjoyed that you had such a wonderful moment with us, and hope to host you again very soon, should you ever be in Paris. All the best, Julia, Restaurant Manager.

Kevin S. • 1 review

November 16, 2023

9/10

We were pleasantly surprised at the food at this hotel restaurant. Well, just about everything tasted great, including the Dorado and Quinoa lental starter, we felt the kitchen was a little heavy-handed with the salt.

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Frame - Restaurant & Bar • Owner

Dearest Kevin, Thank you so much for such a kind review. We are thrilled that you have enjoyed your moment with us, especially the food ! Rest assured that we will take your comment about de salt to our kitchen, in hopes that your next experience be without fail. All the best, Julia, Restaurant Manager.

mathew b. • 1 review

October 30, 2023

10/10

Fantastic experience from start to finish. Food was incredible, wine was amazing and the atmosphere was just what you would want for a couples outing.

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Frame - Restaurant & Bar • Owner

Dear Mathew, Thank you so much for leaving a review. We are very happy to read your words, and to know that your meal and wine pairing, as well as the atmosphere, was to your liking. Come back soon ! Best, Julia, Restaurant Manager.

Mike D. • 1 review

October 22, 2023

10/10

We had an excellent meal here. A lovely location right by the Eiffel tower and easy to find. The food was fantastic, and the pasta was very fresh. The decor and ambience was perfect. Best if all, our waiter, Ladio, took every effort to make our dinner perfect. He really made the visit worth it for us. Thank you Ladio!

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Frame - Restaurant & Bar • Owner

Dearest Mike, Thank you so much for this a stellar review. We are thrilled to hear back, and to learn that you have enjoyed your moment with us, especially with Ladio. He will be very happy to read your kind words. You know where to find us if you ever come back in Paris ! All the best, Julia, Restaurant Manager&

Yulia T. • 2 reviews

October 22, 2023

9/10

Lovely place with attentive service

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Frame - Restaurant & Bar • Owner

Dearest Yulia, Thank you so much for this good feedback. We are glad to hear that the setting and our team made you feel right at home. We hope to host you soon, if you are ever in Paris again ! All the best, Julia, Restaurant Manager

tumi l. • 1 review

October 2, 2023

10/10

Was in Paris for a day and happened upon this restaurant! The food is sublime! Every single item was cooked excellent well and tasted amazing! The ambience was second to none and the staff’s attention to detail was a nice touch. I felt the prices were on par with the food. It is the restaurant at the Pullman hotel not too far from the Eiffel Tower. Everyone must visit! Can’t wait to visit again!

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Frame - Restaurant & Bar • Owner

Dearest Tumi, Thank you so much for such a nice feedback ! We are absolutely thrilled that you have enjoyed your meal as well our staff's dedication. All compliments will be forwarded to the entire team. Do come visit us again, whenever you find yourself in Paris ! All the very best - Julia, Restaurant Manager.

Erin W. • 1 review

September 27, 2023

10/10

Julia was our server and she was fantastic. I was there for my 41st birthday and she made it flawless. Thank you Julia we appreciated the amazing service.

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Frame - Restaurant & Bar • Owner

Dearest Erin, Thank you for the feedback, we appreciate it. I'm fairly certain Julia will appreciate it the most ! We are thrilled to know that your experience went so well, and hope to host you again sometimes. All the best, Julia, Restaurant Manager.

Antony J. • 1 review

September 25, 2023

2.5/10

When we arrived we was told the rooftop was closed only reason we had made the reservations. Then our waiter attended to someone next to us even though we arrived first. We was never asked for refills or how the food was. The food was mediocre at best with not a wide menu range I would bb ever dine here again

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Frame - Restaurant & Bar • Owner

Dear Antony, Thank you for taking the time to give us a feedback, although we are really sorry that you did not enjoy your meal as much as you should have. Rest assured that I consider every issue about the service with the most care and will take every comment about the food to our chef, so we can grow from your experience. Please note that our rooftop bar, 10eme ciel, only opens during the french holidays and that the FRAME restaurant is another venue entirely, and the one where you made your booking. Thank you again for the honest feedback, and we hope you will consider giving us another chance, should you ever be in Paris again. In the meantime, all the best, Julia, Restaurant Manager.

Michele V. • 1 review

September 17, 2023

9/10

Ok

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