Register my restaurant
Help


Portuguese Fine Dining

Reviews - Kais

8.9/10
794
Cais da Viscondessa, 1200-109 Lisboa
Portuguese
Average price €40

Get up to 30% off

Conditions may apply

Kais

Find a table

Book for free

🔥 Already 5 bookings today

Reviews

8.9/10
Fabulous795 reviews
8.8/10

Food

8.7/10

Service

9.1/10

Ambience

9-10

7-8

5-6

3-4

1-2

Real experiences from real dinersRatings and reviews can only be left by guests who have booked with TheFork.
How do we calculate ratings?

What diners said about this restaurant:

Good value for money
Short waiting time
Moderate noise level
  • Filippos P.1 review

    May 7, 2024

    9.5/10

    The cuisine was excellent, the service exemplary, and the setting breathtakingly beautiful. However, I would like to offer a constructive critique regarding the music selection. It felt incongruous with the sophisticated ambiance and high caliber of the restaurant, resembling more of a disco atmosphere rather than complementing the dining experience.

  • knut h.1 review

    April 27, 2024

    10/10

    Service and food with high quality

  • Ricardo C.1 review

    April 25, 2024

    8.5/10

    Very spacious lovely restaurant. First part seemed very quiet but the area at the back was better but music could be a bit louder in my opinion. Excellent service provided by the friendly staff at the bar and table.

  • Lea B.2 reviews

    April 23, 2024

    6/10

    Service was chaotic, inattentive, ignored our feedback to the tough (!) tenderlion / beef fillet. Few guests -not busy at all. Starter garlic shrimp was good, Kais salad disappointed die to almost no sauce. Worst and most expensive dinner we had in Lisbon yet.

  • Frederique M.1 review

    April 13, 2024

    10/10

    What a cool place this is! Food was great and service good. The only thing to improve are the cocktails; we ordered pornstar martini and got something different without much taste.

  • claire b.1 review

    March 27, 2024

    10/10

    Food was delicious, service was excellent, ambience fantastic, great little find. We read the last negative reviews and to be honest we have no idea why they are there! The restaurant manager ordered us a taxi and we were truly looked after. Beautiful building. Thank you so much :)

    review_preview

    See 2 photos

  • Torben H.2 reviews

    March 27, 2024

    6.5/10

    Food Was pretty cold when served. Wine Was served very late - we almost finished eating before Wine Was served. They mixed up taxi’s with us and anorher family - which resulted in an angry taxi driver.

  • Jérôme E.1 review

    March 26, 2024

    8.5/10

    Bonn cuisine

  • Monica v.3 reviews

    March 21, 2024

    10/10

    Very good restaurant, nice setting, great staff. Sorry from the Fork that I clicked on a 50% off table but that didn't happen. But my Tuna was missed because of a new menu in their system so we had to wait a bit longer, got an apology and free of charges tuna meal. Excellent service.

  • Tatiana S.47 reviews

    February 22, 2024

    4/10

    Its very nice restaurant but it was quite cold inside. We ordered vegetarian curry and fish dish. Instead of vegetarian they brought shrimp curry and the fish dish was almost cold. Then they changed the curry for vegetarian version but we couldnt eat at the same time because they had to cook it. The portions are very small for the price and the little bottle of water costs 4 EUR. In the end they made a mistake and included extra water bottle in the bill. They waiters are nice to you but in the end the restaurant is not leaving you with the good impression and I would never go there without 50% promotion prices.

  • Julie F.1 review

    February 6, 2024

    10/10

    Went here on recommendation. So glad we did. Waiting staff and food were excellent

  • sémilia b.1 review

    January 20, 2024

    10/10

    This restaurant was a real surprise ! What an amazing place. The food was delicious. I’ll recommend it to anyone going to Lisboa

    review_preview

    See photo

  • Constantino R.

    Constantino R.3 reviews

    November 21, 2023

    10/10

    The best romantic ambiance and excellent quality ratio food/price. Good parking facilities.

  • Mariya G.

    Mariya G.2 reviews

    November 9, 2023

    5.5/10

    I booked a table for 15 people for a corporate event in our company. An important condition was that everyone should sit together, for this reason we chose this restaurant. But when we arrived, it turned out that they had prepared 2 separate tables nearby for us. This, of course, did not suit us, but the manager insisted that they have such a rule and they cannot seat more than 10 people at one table. Even if this is so, they should have warned about this in advance and we would have chosen another restaurant. We are very disappointed, the manager did not even try to help us and was very unpleasant. I do not recommend this restaurant as they can let you down at a crucial moment.

  • Wei S.2 reviews

    July 19, 2023

    10/10

    Beyond our expectations, it's a nice ambient and good value for money, especially the big jar of Sangria.

  • Leysan D.1 review

    October 6, 2023

    8.5/10

    It was an amazing place to be but we didn't got our reduction of 30%.

  • José Roberto P.29 reviews

    September 14, 2023

    10/10

    Wonderful experience. Excellent atmosphere, food and service.

  • Boris P.1 review

    September 9, 2023

    5/10

    Kais is a wonderous place to have a meal. That being said, there were many issues. 1. We were sat in the night club area rather than the main restaurant. We could not even see our food next to the lights. 2. The hostess was not impressed by us and scoffed at us on our way in. 3. The staff was pushy rushing our orders. 4. The food was passable. Amazing risotto, but the toughest veal I've ever had. We asked for medium rare and with the butter knife provided we couldn't even cut it. 5. The food runner took a plate with 1/4 of our food left on it without asking. 6. We were served a bill with items we did not order. This was corrected eventually. Overall I expected much more in terms of service, professionalism, and food quality. Again, beautiful to look at but that is not enough for me or my partner.

  • Ursula B.1 review

    September 8, 2023

    4.5/10

    Service was bad,woman at the entrance really unfriendly, serviceman young and not professional. No one ask about how the meal was (just ate 50 percent of the meat because it was raw and not medium)

  • Raul P.

    Raul P.3 reviews

    September 2, 2023

    9/10

    We couldn't use the fabulous main room, still the view from the balcony where we ate was beautiful... The food was excellent... Will return...

  • Konrad S.1 review

    August 24, 2023

    5.5/10

    The View from the Restaurant was very nice and also the waiter was friendly. The starters were okay, but the entrecôte we had as a main was very bad, it was was chewy, and tasted sour.

  • Mariano M.137 reviews

    August 17, 2023

    10/10

    Amazing place. Food is great and people so kind. We highly recommend this restaurant when in Lisbpn!!

  • Francisco F.

    Francisco F.19 reviews

    July 26, 2023

    10/10

    Waiter named Ramiro made the experience even better! Top!

  • Kathryn A.10 reviews

    July 22, 2023

    10/10

    Beautiful restaurant with magnificent views out over the river. We ate a very good meal while watching the sailing boats pass by. Service was excellent with really attentive and friendly staff.

  • Pete M.1 review

    May 24, 2023

    10/10

    I would say the best place to eat in Lisbon First class all round. The service is second to none. I will be back next time I am in Lisbon. A great night had by all

  • Cori Lynn D.1 review

    May 9, 2023

    2/10

    We waited 3 hours for our food, multiple orders were wrong, we had to ask multiple times for water, many people got up and left the restaurant. I’m not sure what is going on but I would not recommend coming here at all.

  • Norman S.4 reviews

    May 4, 2023

    10/10

    Fantastic restaurant in a unique venue One of the better restaurants I have eaten in

  • Anne Marie K.1 review

    April 4, 2023

    10/10

    Great find. Gorgeous food. Beautiful view of the marina. Friendly staff. Really enjoyed our evening. If we had to make one criticism it would be to add some cushions to the sofas - we would probably still be there if they did that!!

  • Aluísio L.5 reviews

    March 8, 2023

    10/10

    This was my second time here (brought my mom this time to celebrate my birthday) and everything was great; food, ambiance, and service. Highly recommended!

  • Rosa d.1 review

    February 17, 2023

    6.5/10

    The service was very good and the people were very nice, but the food really disappointed us. The vegetarian option was just bad. It was some cooked quinoa with vegetables. No flavor and very boring. I did not even finish it. My boyfriend had fish which was very tough and too salty. Won't be going back here, eventhough the room is beautiful. Don't go here if you're vegetarian!

  • MUBECCEL BERTUG B.1 review

    February 10, 2023

    5/10

    Food was mediocre, my octopus was drenched in oil and the tabling of the dishes was haphazard and not deserving of the pricing. The menu was printed on paper. The only thing i liked was the mashed potato side. Waiters were not attentive at all and it was very cold in the restaurant several people were in jackets.

  • Maryse D.5 reviews

    December 3, 2022

    6.5/10

    Very beautiful place. Food is correct, big + for the dessert. Place was noisy surely because of a birthday event. Service can be improved : a bit too fast (almost no time between starter, main plate and dessert) and it was very difficult to get the waiters'attention.

  • Lisa C.3 reviews

    October 26, 2022

    9.5/10

    Excellent food, charming staff… everything was perfect! It was a lovely evening and less expensive that we were told about. I’ll certainly come back!

  • Alan S.1 review

    October 22, 2022

    9.5/10

    The food was top shelf without any hesitation. Every thing we ate was perfect. And the presentation was really nice. It seemed like the front of house was not at the same level as the kitchen - from the hosts to the wait staff to the managers on the floor. Not bad, but not as flawless as the food. Maybe post-pandemic shortages? (October 2022)

  • Taraneh F.1 review

    October 5, 2022

    3/10

    The food quality was quite disappointing. The fries were soft, the fish was too salty and not quite done, and the shrimp was overcooked. Despite half the restaurant being empty, the host wouldn't allow us to sit on the lounge sofa chairs. Not going back and not recommending to friends.

  • Mike M.2 reviews

    October 1, 2022

    10/10

    The atmosphere was great. A really interesting place to dine. The food & service was excellent

  • Greet V.1 review

    September 10, 2022

    5.5/10

    Fantastic location, really beautiful setting. But the service was really bad. No attention for the customers. Looked like they are not so good organized. One of the starters was not fresh (burrata), we asked for a coke but there were no bubbels inside…. A pitty because the location is really great.

    review_preview

    See photo

  • Boryslav M.1 review

    August 25, 2022

    8/10

    Good place

  • Jan-Peter S.3 reviews

    August 18, 2022

    7.5/10

    The food was really good! As a starter we had Gazpacho and the Nachos with Guacamole. Well prepared fresh and tasty food. As a main course we had the Shrimp Salad, the Filet Mignon, the Hamburger and the Burrata with Tomatoes. Again compliments for the kitchen as it was very well prepared and tasty food at a fantastic location! There are two recommendations for the staff of Kais. First is that it took very long before our drinks were served - wine and cocktails and that we had to ask 3 times for a steak knife after the filet mignon was served … the meat was getting cold! Second is that the door manager was more busy with her IPhone and FaceTime then with her team and customers. She should observe and help the team to make it a great experience at a great location

Tripadvisor reviews

839 Tripadvisor Reviews

Frequently Asked Questions

Are you a restaurant owner?

Register your Restaurant

Tell us more about you and we will contact you as soon as possible

Already a Client

Log in to TheFork Manager and contact us by Chat.

Download our App

  • Download from the App Store
  • Get it on Google Play

© 2024 La FourchetteSAS - All rights reserved

Promotional offers are subject to conditions displayed on the restaurant’s page. Offers on alcoholic beverages are strictly reserved for adults. Alcohol abuse is dangerous for your health. Drink with moderation.