蜀乐 - Shuler Hot Pot

Albert P. • 27 reviews

May 4, 2024

8/10

Like imo it's 4 starts, mainly for the good experience. It's very good for the first time trying a hotpot, and the predefined menus are really helpful cos the food is really particular. Also the sauces table was very nice, the mixing and stuff and it was nice to have some guidance. Service I'd say a 4 cos they explained really well and we're welcoming. Price for what we paid a 5 but full price I would say 4, mainly because it was too much food and we stayed there 2h eating. It would have been more enjoyable half the quantity for half the price, but overall it was good.

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Kayla P. • 3 reviews

April 21, 2024

9.5/10

First time trying hot pot and wasn’t disappointed!

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Iakov K. • 2 reviews

August 20, 2023

10/10

Great fast service. Highly recommended!

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Micaela I. • 3 reviews

February 24, 2023

10/10

Really authentic, food was awesome. For sure we will repeat

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Damir S. • 107 reviews

January 1, 2023

8/10

The restaurant was nice, we had a 3pm reservation and the staff wasn't too happy about it, since the kitchen closed at 3:45pm. Been here on various occassions, this time it felt subpar to their usual level of service.

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Dhini Ariestyani O. • 16 reviews

December 29, 2022

8.5/10

Delicious hot pot, portion is very big so be careful not to over order.

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Elizabeth K. • 1 review

December 24, 2022

10/10

Hands down the best #2 hotpot of my LIFE, unexpectedly here in Barcelona. MUST TRY.

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Violeta D. • 3 reviews

December 21, 2022

10/10

We are going regulary for over an year and we have never been disappointed. There were a few times we went later than usual and it was almost full so I would recommend to boo a table in advance if going at a later hour

See 2 photos

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Alisson K. • 3 reviews

December 10, 2022

9.5/10

Nice experience to share. Nice staff, delicious soups. Price is adequate for the experience you have with friends and family, I strongly recommend.

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Marcello M. • 33 reviews

November 22, 2022

10/10

Great experience!! Cool atmosphere, vast and tasty menu. Perfect hot pot !! The robot in these is so cute :)

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Sergio A. • 4 reviews

October 24, 2022

10/10

Amazing experience. Everything very tasty and tons of options.

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Sergiu B. • 20 reviews

October 23, 2022

10/10

It was amazing! The first time I tried the hot pot and I can say I’m not disappointed. We had a big one for 3 persons, shared in 2. The spicy beef was really spicy, which I loved.

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Anna L. • 1 review

October 20, 2022

9/10

It is really delicious hotpot . I love the spicy soup there

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Adelaide R. • 4 reviews

October 4, 2022

10/10

What the previous reviewers said remains true: very tasty meal and super accommodating staff, ESPECIALLY the employee with the glasses whose name I did not get but she was delightful. We’ve eaten Hot Pot multiple times and this was some of the best.

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Stephen G. • 82 reviews

September 11, 2022

8/10

If you like Sichuan hot pot then this is as good as it gets, certainly authentic full of Chinese youngsters the night we were there... Somewhere you should take the 'picante' seriously but that's Sichuan cuisine. I love spice and I had medium and it was very spicey! Restaurant has the added attraction of a robot waiter!! ????

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Yasmin K. • 1 review

September 4, 2022

8/10

Good experience overall. Ingredients were fresh, concept was fun. Accommodating for all types of dietary needs. Robot (yes, really) server was interesting. One suggestion, staff could help us choose a bit better. Nice to break up the Spanish food.

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Lu W. • 10 reviews

August 30, 2022

6/10

Aircon is weak. Too hot to eat hotpot in summer. We ordered too much and server didn’t warn us

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Robinson L. • 59 reviews

August 26, 2022

9.5/10

1st time here and we had a good experience! Quality of food high and good prices! Definitely will come back.

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Martin D. • 6 reviews

June 4, 2022

2/10

WORST EXPERIENCE WITH HOTPOT IN BARCELONA! Please do yourself a favor and choose another place if you wish to try or love hotpot as myself. Overall rating: The food was good and quality was reasonable. The service was terrible and disrespectful. The cleaning was not satisfying and I will explain you why. If you care about a good customer service, good experience and feeling good while eating your food at a restaurant don’t go here. I have tried several restaurants and hotpot restaurants in Barcelona, this is the worst experience by far. The hotpot itself is dirty underneath and have bugs/mosquitoes. The story and experience: We got everything we ordered and it looked good, but the problem is that we found a dead mosquito in the hotpot itself. Long story short, we received a new hotpot and agreed with the waitress to get compensation for the food that couldn’t be eaten, but we’re charged extra for food that couldn’t be ate by the main supervisor/manager when we got the bill. Calmly explained the situation to the manager/supervisor as the waitress was already off at that point. The supervisor/manager goes crazy and start immediately being threatening and aggressive with police and saying we need to shut up. We were hold back by the manager/supervisor who insisted to call the police and still told us to be quite. As the manager/supervisor talks with the police, he states in the phone call that we don’t want to pay the bill at all, which is a huge lie. Luckily all this got cleared up with the police and the (only) kind waitress on the phone. Worst customer service I ever experience, if you as a the restaurant read this please re-educate your supervisor/manager on how to interact with customers in the future.

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Junho L. • 13 reviews

May 16, 2022

9.5/10

Good

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