Tapa Tapa - Arenal

Karen C. • 1 review

September 2, 2023

4.5/10

We were delighted with this restaurant when we booked on the 2nd day of our trip to Madrid. We had booked through The Fork but on telling the greeter that, he failed to acknowledge our booking on computerised screen which resulted in an email telling off for non attendance by the Fork! I didn't appreciate this it felt like a telling off from my mum! NOTE TO THE FORK PLEASE FIND OUT FACTS BEFORE SENDING A TELLING OFF!! We enjoyed the meal so much we decided to o go in ad-hoc on our last day (as it was early 4.30pm) before heading to airport BIG MISTAKE HUGE!! We were led to a table by the toilets (the restaurant wass empty) by our server and then just left there for 20 mind without even being asked for drinks order ( it was very hot day) i got the attention of another server as our original was no where to be seen and we needed a drink and to order asap as we had to get metro to the airport. The young lady, said she had an important thing to do first and then would be with us. I did say please can we order as we have to get to airport very politely. The important thing turned out to be the setting of empty tables, which success taking an age to do. That was it thirsty and in borrowed time we left. TAPA TAPA IF YOUR SERVERS THINK THAT LAYING OUT TABLES AT AN Empty RESTAURANT IS MORE IMPORTANT THAN TAKING ORDERS THEN PERHAPS STAFF Need EXTRA TRAINING! SHAME AS I WOULD NEVER USE GIS CHAIN AGAIN.

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Karen L. • 1 review

June 26, 2023

6/10

Great location. Food wasn’t bad nor spectacular. I went into the restaurant all excited by looking at the menu beforehand. Waitress was the worse. Took forever to get drinks, let alone order, and get our dishes. Asked for check multiple times but she kept walking back and forth attending to other tables.

See 3 photos

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Rich K. • 1 review

June 26, 2023

5/10

How does this place gets a Tripadvisor traveler's choice award ? Group of 8 went tonite. Our waitress was beyond bad, forgot things, unfriendly, seemed annoyed when we ordered additional things. Worst service I had in Madrid all week. Food was just average....Paella very salty, everything else was just ok. Won't be back.

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Gokhan B. • 4 reviews

April 9, 2023

9/10

Hesitate to go first, as the rating are not that high. But everything was great! Very good Rasta, good service and good price! I recommend it if you need to do a last minute reservation like us.

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Alberto D. • 21 reviews

February 11, 2023

4.5/10

Food was average and perhaps a bit on a high end price. Service was fast but when we asked for the bill there were around 30€ overhead of things we didn’t order…

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Inês R. • 2 reviews

October 29, 2022

8/10

The food wasn't that great. Not bad but also not great... The staff were nice but always rushing everything to have table available. An almost 30€ sangria should at least be served to the glass.

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Warren T. • 1 review

September 11, 2022

6/10

Regular tapas place with ok decor. It's a chain resto so wasn't expecting much. Food was ok but not great. Service was ok but you'll be waiting awhile if they're very busy.

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Eni S. • 3 reviews

September 6, 2022

10/10

Amazing atmosphere! Loved the food here. Everything was at a reasonable price.

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Gabriela P. • 1 review

July 24, 2022

4/10

Servers were rude, especially the one with glasses. We were tempted to walk out as they seemed grumpy when explaining the menu and when we were ready to order he rudely left. Food was ok and the price was ok as well.

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Iain Y. • 1 review

July 3, 2022

10/10

Had a really nice meal and experience. Friendly staff and good food

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Br Chris P. • 16 reviews

June 6, 2022

8.5/10

Good casual spot. Low key, plenty of options and friendly staff

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Cathy C. • 84 reviews

May 22, 2022

10/10

Great location, no terrasse big enough but doors fully opened, kitchen open as well. Nice waiters, we have not wait for long and we were a group of 7 people. Food was great and cheap, we highly recommend definitely!

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Mila M. • 1 review

May 10, 2022

10/10

Amazing place. Tasty food with very good prices.

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Shannon B. • 3 reviews

April 24, 2022

7/10

Good food but some of it came out cold, one of the waitresses didn't speak English (which is fine) but she didn't give me a chance to look at the drinks menu, so when she came over and I was trying to look at the menu and didn't decide within seconds, she just turned around and walked off, quite rude. Overall average, it wasn't the best place we have eaten in Madrid by far.

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Catarina Filipe Dos S. • 9 reviews

July 26, 2021

10/10

A very nice and fast service. The dishes were very good. Quality/price ratio is very good. I recommend it a lot

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Ben V. • 1 review

July 12, 2021

6.5/10

Great food, service was not so very good

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Zuzanna G. • 12 reviews

June 22, 2021

7/10

The food is very tasty, but portions radically small. Tapas size inadequate for the price. I recommend patatas bravas, pimientos de padron (normal size of the dish), not recommend: burger, croquettes and tortilla (super tiny).

See photo

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Pablo L. • 11 reviews

December 10, 2020

6.5/10

Food is correct. Looks like a Spanish concept made exclusively for tourists who have not tasted good Spanish food but don’t want to spend much.

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Tapa Tapa - Arenal • Owner

Hi Pablo, Thank you for visiting us and for your comments. We are glad to know that you enjoyed the experience and our tapas. Hope to see you again soon!

Roma N. • 20 reviews

November 22, 2020

8.5/10

One needs to ask them clearly what each dish has, because their Russian Salad was supposed to be vegetarian but it had eggs and probably, ham! Wines were slightly overpriced and portions seemed too small.

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Tapa Tapa - Arenal • Owner

Hi Roma, thank you for having visited us. We are glad to know that you enjoyed the experience and the treatment and service received. Regarding your comment on the Russian salad, it is vegetarian but not vegan, perhaps that was the misunderstanding. Best regards and hope to see you back soon.

- - • 1 review

December 2, 2019

5.5/10

Since we were such a big group (more than 20 people), it was a great place to accommodate all of us. The food was good, however not enough vegetarian and vegan options. The server kept forgetting our drink orders, we had to remind her, and at the end she charged us more drinks than we had! We were also told there was a group after us (our reservation was at 7:30pm) so we had to hurry, which we did not like. It would be highly appreciated to tell us that beforehand, when we make the reservation.

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