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Reviews - Botín

Reviews

8.9
of 10

Fabulous
4551 reviews
Ambience
9.1
Food
8.8
Service
8.9
Real experiences from real diners
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  • Faustino M.1 review

    December 10, 2025

    6.5/10

    Food is average, service is good and ambience is seems to be average too. You will get a good service however the food and ambience is something that you could get in another restaurant in Madrid. They charge you for everything including bread and butter or olive oil if you wan it. Will not come back

  • Rachelle D.1 review

    November 30, 2025

    5.5/10

    While the experience and historical significance were worth a single visit, the food was underwhelming and the service felt robotic. Throughout the meal, it seemed as though the server was minimizing interaction and effort, creating the impression that I was being rushed out. Overall, it was very much a “turn-and-burn” experience.

  • Manuel A.1 review

    December 5, 2025

    10/10

    Tolles Essen, toller Service

  • Richard E.1 review

    December 4, 2025

    7.5/10

    The suckling pig is wonderful. Not as juicy as before but the skin was still crispy. Service felt like they were doing you a favor. A little too aggressive asking for a tip when they brought the bill. Great to say we went there once but doubt we will go back unless we have tourists visiting with us.

  • Sarah L.

    Sarah L.1 review

    November 28, 2025

    10/10

    Amazing pork, lamb and cheesecake! band performance was a surprise and we loved it!

  • Елена П.

    Елена П.1 review

    December 2, 2025

    10/10

    ok

  • Oğuz Ç.1 review

    November 26, 2025

    6/10

    Normal

  • Jenny S.1 review

    November 27, 2025

    10/10

    This surpassed our expectations. Huge shout out to Jose, who took such good care of us and made sure we saw the wine cellar and oven before we left. The cheesecake is the best I’ve ever had. Period.

  • Nancy O.1 review

    November 25, 2025

    10/10

    The food was amazing and did not disappoint. Not the most aesthetically looking place, but then again it’s 300 years old - it has character and history!

  • Aleksei J.

    Aleksei J.2 reviews

    November 25, 2025

    10/10

    super!

  • Morten H.3 reviews

    November 23, 2025

    6/10

    A must in Madrid. For tourists. Service and food were standard. I did not expect much more, but hoped so.

  • Ronald W.2 reviews

    November 21, 2025

    8/10

    They tried to change my reservation hours before was to be seated. If I had not kept both my confirmation and reconfirmation they would have canceled me out

  • Shaina R.1 review

    November 16, 2025

    10/10

    Such an amazing experience. We were prepared for it to be super touristy and inauthentic and we were pleasantly surprised. The building was in great shape, a perfect blend of modern amenities with original charm. The food was traditional Spanish hearty fare but delicious and filling. The staff was fantastic and made the whole experience that’ much better. I’d highly recommend a meal here on a trip to Madrid.

  • ALEXANDRE P.117 reviews

    November 21, 2025

    10/10

    Cochinillo was cooked at perfection, Great wines for pairing. Waiter very kind and fast on delivering service.

  • Yalin L.1 review

    November 18, 2025

    10/10

    The foot is delicious and the environment is very impressive

  • Fırat B.1 review

    November 14, 2025

    4/10

    It's worth going just for the ambiance. There are much more delicious places in Madrid. The musicians spent more time asking for tips on the floor than performing. The waiter appeared once and asked for a tip when collecting the bill, despite a 10% service charge. We ordered what was said to be their most delicious dish, and the four of us left the place hungry.

  • Judith W.1 review

    November 17, 2025

    10/10

    Great food, great service!

  • Tim M.1 review

    November 17, 2025

    10/10

    This place is amazing. They’re celebrating their 300 anniversary so they must be doing something right. Food is delicious with first class service. If you’re I the area definitely make a reservation

  • Raymond L.

    Raymond L.1 review

    October 27, 2025

    3/10

    This was the worst dining experience after visiting over 20 European countries, marked by disgraceful service at the 300-year-old Botín. The incident began when staff spilled a full glass of Sangria onto my wife's white dress. The reaction was shocking: instead of a sincere apology, the staff member showed zero concern, simply saying, "Just give us the laundry bill, we will pay that," and quickly left. This profound lack of human concern stunned everyone. Speaking to the manager brought no improvement; management only repeated the offer to pay the laundry bill, gave a memento, and seemed eager for us to leave. This dismissive handling constitutes a failure in customer service. It is a big shame for a historic establishment to display such a "one-star service attitude." Having read previous negative reviews suggesting Botín does not treat Asian guests well, we now regretfully understand and agree. This unprofessional and indifferent service is a disgrace.

  • Harold Y.1 review

    November 13, 2025

    10/10

    The atmosphere and dining experience was on point. All staff were pleasant and helpful. The food was a true experience. We had a wide variety on our table. Helpful tip- you need to make reservations well in advance. Time slots gets taken pretty fast.

  • Nhi Q.1 review

    November 11, 2025

    7/10

    Food is a little salty

  • Gorenc G.

    Gorenc G.1 review

    November 9, 2025

    6/10

    I have been there for the 3rd time now. In 2023 the food was good, bit this time…their specialties were disappointing. Especially the pork, which was tough, chewy, and the crust was inconsistent—crispy in some places, chewy in others. The lamb was slightly better, but still not at the level expected from a restaurant ( to be the oldest one) Compared to previous visits, it was simply a letdown.

  • Marilyn F.1 review

    November 6, 2025

    3.5/10

    roast pork was burnt. replaced pork was all fat. restaurant is over rated. 1 star is being generous.

  • John B.1 review

    August 21, 2025

    10/10

    Like stepping back in time great food great service

  • Darren D.1 review

    October 31, 2025

    10/10

    The service was wonderful. Food was awesome, purchased a commemorative plate that was great.

  • Raphael Duarte R.1 review

    October 29, 2025

    10/10

    The experience was the best I’ve ever had in a restaurant.

  • Miriane C.1 review

    October 26, 2025

    10/10

    amazing food and people

  • Emely F.1 review

    October 22, 2025

    8/10

    Loved the live music ! I wished the server would of explained the menu a little better Thank you

  • Carlos L.2 reviews

    October 21, 2025

    8/10

    The rustic, historical ambience was truly something memorable, but the food and service were unremarkable. This is a place to visit once, but I have checked it off the list and won’t return.

  • Ching Yuan H.1 review

    October 16, 2025

    7/10

    the food is OK, when we paid, there are choice of tips,10%,15%,20%on the machine, we can consider to pay tips, but on the machine to select.....

  • Monica P.1 review

    October 20, 2025

    9.5/10

    The service

  • wing shan K.2 reviews

    October 10, 2025

    10/10
    +1

    Suckling pig, garlic soup, cheese cake and sangria are all very impressive. One of the most satisfying meal we had in Spain. Can't wait for our next trip to Spain and visit Botin one more time.

  • Leslie R.2 reviews

    October 15, 2025

    10/10

    We had dinner and everythings superb, foods , service and ambiance , all 10/10

  • Cesar F.1 review

    October 17, 2025

    10/10

    Excellent service and food

  • John l.1 review

    October 16, 2025

    10/10

    I arrived about 2.5 hours early for my reservation and they were unable to accommodate me at that time, About 45 minutes before my reservation the Host came out to let me know he had a table for me. Do not miss the roast suckling pig or the cheesecake.

  • Arthur R.1 review

    October 14, 2025

    10/10

    Really Nice.

  • Tomás F.

    Tomás F.10 reviews

    October 7, 2025

    7/10

    it's a tourist place, food not that great and everything is crazy expensive.

  • Joseph S.1 review

    October 6, 2025

    10/10

    It was my sister’s birthday and we had a great time time while we’re at Botin restaurant .excellent service awesome ambiance amazing tasteful food and magnificent staff service

  • Tina L.

    Tina L.1 review

    October 8, 2025

    8.5/10

    Everything is wonderful except our waiter- not friendly, not welcoming & seems try to inglored us. When we ask some question he just walked away!!!!

  • David C.1 review

    October 1, 2025

    5/10

    Food was not great and overpriced. Interesting decor.

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