Reviews - Brasserie Le Jardin
Reviews
9.2of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Fanny H. • 6 reviews
January 17, 2026
10/10Great
Brasserie Le Jardin • Owner
Dear Fanny, Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience with us. Your support means a lot, and we can't wait to welcome you back for another enjoyable visit! Best regards, Lou Chimiack - Customer Relations Manager
Raheela M. • 1 review
December 15, 2025
5.5/10Service was terrible, and I was served a piece of gray, overcooked, disgusting duck. It should never have left the kitchen. I had to send it back and they did bring out a better prepared plate. However, most people probably wouldn't send it back and they just assumed they could treat us poorly because we were tourists. Hate places like this.
Brasserie Le Jardin • Owner
Dear Raheela M., Thank you for taking the time to share your experience with us. We are truly sorry to learn about the issues you encountered during your visit, as this does not reflect the standards of quality we strive to uphold. Please be assured that your feedback has been shared with our team and is being addressed to ensure we consistently deliver the level of service and cuisine our guests deserve. We would also like to emphasize that no distinction is ever made between our guests, whether local or visiting. We are nonetheless pleased that our team was able to promptly correct the mistake and serve you a properly prepared dish. We sincerely hope you will give us another opportunity to provide you with a more enjoyable experience in the future. Warm regards, Elisa And - Guest Relations, Brasserie Le Jardin
EMILIA A. • 1 review
December 18, 2025
10/10Excelent food, especially the duck.
Brasserie Le Jardin • Owner
Dear Emilia, Thank you for your kind words! We're overjoyed that you enjoyed the food, especially the duck. Your feedback means so much to us. We hope to welcome you back for another delightful experience soon! With our best regards, Elisa And - Customer Relations Manager
John H. • 1 review
November 24, 2025
10/10We had a fantastic experience at the Le Jardin! The service was great, the food amazing, and the atmosphere top-notch.
Brasserie Le Jardin • Owner
Dear John, Thank you for your fantastic feedback! We're so glad you enjoyed the service, cuisine, and ambiance during your visit. Your kind words mean a lot to us. We can't wait to welcome you back for more wonderful experiences! With our best regards, Elisa And - Customer Relations Manager
Marife O. • 1 review
November 20, 2025
10/10Absolutely beautiful place! The food was glorious, especially the wild boar stew. The service was top notch. Wholeheartedly recommended!
Brasserie Le Jardin • Owner
Dear Marife, Thank you so much for your warm review! We're delighted to know you enjoyed our beautiful setting and the wild boar stew. Your kind words mean the world to us. We can't wait to welcome you back for another wonderful experience! Best regards, Lou Chimiack- Customer Relations Manager
Andy S. • 1 review
November 14, 2025
10/10From the welcome at the door the service we received was first class. The staff did so much more than just serve. They explained the menus and made conversation. The restaurant is very relaxed with no one rushing to get you out of the door. The quality and presentation of the food was very high. The flavours in the food were exceptional.
Brasserie Le Jardin • Owner
Dear Andy, Thank you for your wonderful feedback! We are thrilled our warm welcome and delicious cuisine made a lasting impression. Your satisfaction means the world to us. We look forward to welcoming you back for more delightful experiences at Brasserie Le Jardin! With our best regards Elisa And - Customer Relationship Manager
Courtnie H. • 1 review
October 25, 2025
10/10Excellent food and staff. The grounds are beautiful as well
Brasserie Le Jardin • Owner
Hello Courtnie, Thank you so much for your wonderful feedback! We're delighted to know taht you enjoyed your experience at our restaurant and appreciated the beautiful grounds. We can't wait to welcome you back for another delightful visit! Best regards, Lou Chimiack - Customer Relations Manager
Stephen J. • 1 review
October 24, 2025
9.5/10Lovely setting very popular and great food Nice staff if a little over burdened and so a bit slow on service
Brasserie Le Jardin • Owner
Dear Stephen, Thank you for your kind words! We're so glad to hear you enjoyed our setting and the food we offer. We appreciate your understanding regarding the service and will make sure to strive for an even smoother experience next time. We look forward to welcoming you back soon! With our best regards, Elisa And - Customer Relations Manager
Nataliia S. • 1 review
October 17, 2025
10/10
Benefit of emotions!!!!
Brasserie Le Jardin • Owner
Dear Natallia, Thank you for sharing such heartfelt thoughts! We're so glad you felt the emotions within our space and enjoyed your time here. It would be a joy to welcome you back for another memorable experience! With our best regards, Elisa And - Customer Relations Manager
John M. • 1 review
October 12, 2025
10/10
This was a divine meal. Manna from the heavens. Our service was bar none. The food was magical. I can’t say enough. Run run run for a culinary masterpiece!!
Brasserie Le Jardin • Owner
Dear John, Thank you so much for your kind words! We're overjoyed to hear that you had such a wonderful time with us. Your enthusiasm means a lot to our team. We look forward to welcoming you back for another lovely meal! With our best regards, Elisa And - Guest Relation Manager
Karen R. • 1 review
October 12, 2025
10/10
The food was superb. Every bite was a surprise and delight. Completely unexpected but at the same time comforting, we loved it!
Brasserie Le Jardin • Owner
Dear Karen, Thank you for your heartwarming review! We're so glad to hear you enjoyed your meal and found it both surprising and comforting. It was a pleasure having you with us, and we can't wait to welcome you back for another lovely experience! With our best regards, Elisa And - Guest Relation Manager
Rie S. • 1 review
October 12, 2025
5/10Nice surroundings, busy place. Kind sommelier. Service overall could be better. Food not value for money.
Brasserie Le Jardin • Owner
Dear Sir, Thank you for your feedback. We truly appreciate your kind words about the ambiance and our sommelier. However, we regret that the overall service and value did not meet your expectations. Your insights will help us improve. We would love to welcome you back for a better experience. With our best regards, Elisa And - Guest Relation Manager
Helen R. • 1 review
October 6, 2025
3.5/10The service was horrible. Our food was cold. Half our food was never brought to us. We sat for over 3 hours waiting for our courses Our server never came back to our table once we asked for the rest of our dinner choices. They did offer extra desserts however at that point after sitting for more than two hours we were ready to leave. The restaurant itself is very pretty but that was about it….
Brasserie Le Jardin • Owner
Dear Helen R., We are sincerely sorry to read your disappointment following your recent experience at La Brasserie Le Jardin. What you describe does not reflect the quality of service and attention we strive to offer each of our guests. Your comment has been shared with our teams so that we can understand what may have gone wrong that day and take the necessary corrective actions. We hope you will allow us the opportunity to restore your confidence on a future visit. Sincerely yours, Lou Chimiack - Customer relation manager - Brasserie Le Jardin
Crispin G. • 1 review
October 2, 2025
10/10We went to Le Jardin after visiting some Masion de Champagnes and it was a perfect ending to a great day. Upscale French bistro with pleasent atmosphere, seasonal dishes with fresh local ingridients. Champagne list extraordinaiere. Love to go back.
Brasserie Le Jardin • Owner
Dear Crispin, Thank you for your lovely feedback! We're so pleased to hear that you enjoyed your visit at the Brasserie Le Jardin after your champagne tours. Your kind words mean a lot to us. We can't wait to see you again soon on your next trip to Reims ! Best regards, Lou Chimiack - Customer Relations Manager
Gayle P. • 1 review
September 30, 2025
6/10They asked to take my order before I got my wine. They rarely came back to check the table. They didn’t get the order right. We had to get up to ask for the check. Should have been better overall experience
Brasserie Le Jardin • Owner
Dear Gayle P. : Thank you very much for taking the time to share your experience at Brasserie Le Jardin. We are truly sorry to read that your visit did not fully meet your expectations. Please rest assured that your comments regarding the service and order accuracy have been shared with our team, as we constantly strive to improve the quality of our guests’ experience. Regarding the check, please note that we only bring it upon request, in order to let our guests enjoy their time without feeling rushed. We sincerely hope to have the pleasure of welcoming you again soon, so that we may offer you a more seamless experience and introduce you to our new autumn menu. Yours sincerely, Elisa And - Customer relation manager - Brasserie Le Jardin
Lynn M. • 1 review
September 22, 2025
8.5/10The setting was beautiful. The food delicious. We were a large group but felt the service was just ok. Glasses were often empty and not replenished.
Brasserie Le Jardin • Owner
Dear Lynn, Thank you for sharing your thoughts about your recent visit. We're delighted you appreciated the setting and meal. We're sorry to hear that service fell short during your evening, we have shared your comments with our sommelier team to prevent this from happening again. We look forward to your next visit. With my best regards, Elisa And - Guest Relation Manager
Harris M. • 7 reviews
September 22, 2025
7.5/10The welcome was warm and friendly. We were attended to by 2 different staff members. The first who seated us, took our order and fulfilled our special requests such as quick service and scheduling transportation to the train station. She did a great job. The second who brought our order to the table showed a lack of proper training. When she brought out an accompaniment of two crackers on a beautiful rustic serving dish, a cracker fell over. She proceeded to pick it up with her bare hands and tried to put it back but could not do so. So she just left it on the top. Touching food that way is unacceptable. As for the food, the gambas were sublime. Excellent. The lentils were delicious. The third dish was average.
Brasserie Le Jardin • Owner
Dear Harris M., Thank you for taking the time to share your experience. We are delighted to read that you appreciated the warm welcome and the quality of service provided by your waiter. Your kind feedback has been shared with her, and we sincerely thank you for it. We truly regret the incident during table service. The action you described does not align with our hygiene standards or the training given to our team. Please be assured that this matter has been addressed immediately to ensure it does not happen again. We hope to have the pleasure of welcoming you again and offering you a fully satisfying experience that meets your expectations. With my best regards, Elisa And - Customer Relation Manager
Matthew G. • 1 review
August 31, 2025
10/10The food was incredible!! The wine recommendations were perfect! And the service was amazing! We were 20 minutes late for our reservation and the staff was so kind and accommodating! They even showed us all the different dining areas and allowed us to choose where we sat. It was the perfect start to our honeymoon!
Brasserie Le Jardin • Owner
Dear Matthew, Thank you for your wonderful feedback! It warms our hearts to know that you had such a lovely experience with us and that our team made your special occasion even better. We can't wait to welcome you back to our restaurant for more cherished moments! Best regards, Elisa And - Customer Relations Manager
John H. • 1 review
September 21, 2025
10/10The food was excellent and the staff were well trained and knowledgeable. All in all a great experience.
Brasserie Le Jardin • Owner
Dear John, Thank you for your kind words! We're so happy to hear that you enjoyed your meal with us. It means a lot for us to create lovely experiences for our guests. We can't wait to welcome you back soon! Best regards, Lou Chimiack - Customer Relations Manager
JAMES H. • 3 reviews
September 18, 2025
10/10Everyone was so lovely, the staff were fantastic and the food was so delicious. Beautiful setting outside in the gardens as well.
Brasserie Le Jardin • Owner
Dear James, Thank you so much for your lovely words! We're delighted to hear you enjoyed the fantastic staff and delightful food in our beautiful garden. We look forward to welcoming you back for another wonderful experience! Best regards, Elisa And - Customer Relations Manager
peter v. • 3 reviews
September 17, 2025
10/10ambience, great service - very reasonable priced menu & fantastic wines
Brasserie Le Jardin • Owner
Dear Peter, Thank you for your lovely review! It warms our hearts to know you enjoyed the vibrant atmosphere, friendly service, and our wonderful selection. We hope to welcome you back for another delightful experience! With our best regards, Elisa And - Customer Relations Manager
Anna L. • 4 reviews
September 13, 2025
4.5/10the location and ambiance are great! This place is a gastronomic DISGRACE!!! Of all our travels throughout France, visiting Michelin star restaurants, this one was beyond sub par. My ceviche was a poor example of fish carpaccio that was thickly slices, very fishy and did not accompany well with the intended sweet sauce. The quail was old, dry inside and soggy on the outside, accompanied by a purely vinegar reduction. The fig pastry dessert was horrible, with lack of any preparation, the crust was dry and tasteless, the figs were fresh, but not baked and tart, my 5 year old can make a better dessert! Entire dinner was a culinary insult!!!
Brasserie Le Jardin • Owner
Dear Anna, Thank you for taking the time to share your feedback with us. We are pleased to read that you enjoyed the beauty of Domaine Les Crayères and the atmosphere we strive to create at our Brasserie Le Jardin. Regarding your comments on the food, we would like to ensure there is no confusion between our two restaurants. While our restaurant Le Parc is honored with two Michelin stars, the Brasserie’s goal is to offer freshly prepared dishes, simply and generously cooked, in a relaxed setting, to allow our guests to discover the spirit of Les Crayères in a different way. Please rest assured that your feedback has been taken very seriously and shared with our chef and his team. We truly hope to have the opportunity to welcome you again and to introduce you to our upcoming fall menu, with the aim of delighting both your eyes and palate. Best regards, Lou Chimiack - Customer Relations Manager
Robyn H. • 1 review
August 18, 2025
4/10Very uninspiring limited menu. Is a huge venue but all squashed together. Felt like a food factory even though it was in lovely gardens. There are tons of staff but no one was seemingly responsible for our table. The entrees were better than the mains. Very expensive and very disappointing.
Brasserie Le Jardin • Owner
Dear Robyn, Thank you for taking the time to share your experience. We’re truly sorry to hear that your visit did not meet your expectations. Your feedback regarding the menu, the layout of the space, and the service has caught our attention, and we take it very seriously. We're sorry you felt the atmosphere was impersonal, despite our efforts to create a welcoming and pleasant setting. We will also follow up with our team to understand what may have led to the lack of proper table service. While we’re glad the starters appealed to you, we regret that the main courses didn’t deliver the same level of satisfaction. Our chef is constantly working to improve the menu, and your comments will be shared with him as part of that process. We sincerely hope to have the opportunity to welcome you again under better circumstances, and to offer an experience more in line with our quality standards. Sincerely yours, Elisa And - Guestrelation Brasserie Le Jardin
Peter G. • 1 review
September 7, 2025
10/10The Service was unbelievably wonderful !
Brasserie Le Jardin • Owner
Dear Peter, Thank you for your wonderful feedback! We're so pleased to hear that our team provided you with such a delightful experience during your visit. We can't wait to welcome you back for another lovely meal soon! Best regards, Elisa And - Customer Relations Manager
Marius F. • 1 review
September 3, 2025
10/10The food was great, the staff were friendly and attentive, and the restaurant is a nice space with lots of greenery outside.
Brasserie Le Jardin • Owner
Dear Marius, Thank you so much for your wonderful feedback! We're happy to hear you enjoyed our friendly staff and the lovely outdoor space at Brasserie Le Jardin. It would be a pleasure to welcome you back again soon! Best regards, Lou Chimiack - Customer Relations Manager
Rüdiger H. • 3 reviews
September 7, 2025
10/10Great food choices with different menues. All dishes fresh prepared and great taste. Huge whine and champagne selection.
Brasserie Le Jardin • Owner
Dear Rüdlger H, Thank you for your wonderful feedback! We’re so glad to know you appreciated our diverse menu and enjoyed the freshness of our dishes. We look forward to your next visit! Best regards, Lou Chimiack - Customer Relations Manager
Marlie D. • 6 reviews
August 17, 2025
10/10Really Nice place with Great service and good good. Location on the terasse is lovely.
Brasserie Le Jardin • Owner
Dear Marlie, Thank you so much for your wonderful feedback! We're delighted you enjoyed our lovely terrace and experienced great service during your visit. We look forward to welcoming you back for another lovely meal at Brasserie Le Jardin! Best regards, Elisa And - Customer Relations Manager
Denise B. • 1 review
August 19, 2025
10/10My boyfriend and I came here for a picturesque lunch after a wine tasting. It was perfect - from the amazing wines, prix fixe menu, and beautiful surroundings. I would come back without question!
Brasserie Le Jardin • Owner
Hello Denise, Thank you for your warm feedback! We're so glad you had a lovely lunch after your wine tasting and that our menu and surroundings added to your experience. We can’t wait to welcome you back for more wonderful moments! Best regards, Lou Chimiack - Customer Relations Manager
Allison R. • 1 review
August 11, 2025
9/10Beautiful setting. Food was creative, fresh and delicious. Service could have been more attentive.
Brasserie Le Jardin • Owner
Dear Allison, Thank you for your kind feedback! We're delighted to know that you enjoyed your moment at the brasserie Le Jardin. We appreciate your note about service and will ensure we pay closer attention. We can't wait to welcome you back! Best regards, Lou Chimiack - Customer Relations Manager
lateef a. • 3 reviews
August 17, 2025
9/10Nice place for a special date or important celebration with a group. Nice staff. Menu can be a bit bigger though.
Brasserie Le Jardin • Owner
Dear Lateef, Thank you for your kind words! We're so glad you found our venue suitable for special occasions and appreciated the warm service. Your feedback on the menu variety is invaluable, and we'll certainly keep it in mind. We hope to welcome you back soon! Best regards, Elisa And - Customer Relations Manager
L B. • 1 review
August 7, 2025
2/10We were overcharged 70 euro. Main dish arrived 2 hours late and charged twice. No apology from the waiter.
Brasserie Le Jardin • Owner
Dear L B., Thank you for sharing your feedback. We regret the billing error related to the changes you made to your menu. As soon as we became aware of it, we immediately processed a full refund of the overcharge and offered our sincere apologies. We are, however, surprised by your comment regarding a two-hour delay and the absence of any apology from our team, as no such concern was brought to our attention during your visit. Please be assured that guest satisfaction is our priority, and we remain attentive to any issues raised during service so that they can be resolved promptly. Kind regards, Elisa And - Brasserie Le Jardin
cintia n. • 5 reviews
July 28, 2025
9.5/10Nice food, good service, a very enjoyable evening
Brasserie Le Jardin • Owner
Dear Cintia, Thank you for your kind words! We're happy you had a pleasant evening with delicious food and attentive service. We hope to see you again soon at our contemporary brasserie in Reims! Best regards, Elisa And - Customer Relations Manager
Carleen M. • 1 review
July 25, 2025
10/10
We loved pur experience here, the food was amazing and the service was impeccable 10/10
Brasserie Le Jardin • Owner
Dear Carleen, Thank you for your amazing feedback! We're delighted that you had a wonderful experience and enjoyed both the cuisine and service. We hope to see you again soon in Reims! Best regards, Elisa And - Customer Relations Manager
rachel k. • 1 review
July 17, 2025
10/10Incredible food and setting. Amazing evening.
Brasserie Le Jardin • Owner
Dear Rachel, Thank you for your kind words! We're delighted to hear that you enjoyed our setting and had an amazing evening at our contemporary brasserie. We hope to see you again soon! Best regards, Elisa And - Customer Relations Manager
Richard W. • 3 reviews
July 6, 2025
10/10Everything about the evening was great. We had a reservation at 1845, just as they opened. This meant we had the dining room to ourselves for about 30 minutes. It started to fill up about an hour in. The wait staff was perfect. Friendly, spoke great English, explained the menu options well, and were more than happy to give us a slow pace. We had separate tasting menus but this was no problem with the pacing of the plates, which were all aesthetically pleasing while incredibly tasty! The sommelier was helpful and recommended a Lucien Le Moine Bourgogne Rouge that went well with all of our plates. It was a fantastic wine that I will seek out. Again, everything was perfect, and this was one of the best value meals I have ever had. ** quality at half the price! We will be back.
Brasserie Le Jardin • Owner
Dear Richard, Thank you for your wonderful review! We're thrilled you had a peaceful evening and enjoyed our sommelier's recommendations at Brasserie Le Jardin. We hope to welcome you back to our bistronomic restaurant in Reims soon! Best regards, Elisa And - Customer Relations Manager
Goran K. • 5 reviews
July 6, 2025
9.5/10A wonderful meal in a very cool setting.
Brasserie Le Jardin • Owner
Dear Goran, We’re thrilled you enjoyed a delightful meal in our vibrant atmosphere! Your feedback means a lot to us. We hope to welcome you back soon in Reims! Best regards, Elisa And - Customer Relations Manager
Juan A. • 2 reviews
July 1, 2025
10/10It is a very good place
Brasserie Le Jardin • Owner
Dear Juan, Thank you for your kind words! We're pleased you think of us as a great spot. We hope to see you again at our contemporary brasserie in Reims soon! Best regards, Elisa And - Customer Relations Manager
CAROLE T. • 4 reviews
June 24, 2025
10/10Great service, great food and amazing venue. Highly recommended if you are in this area.
Brasserie Le Jardin • Owner
Dear Carole, Thank you for your wonderful review! We are delighted you enjoyed the whole experience at the brasserie Le Jardin. We hope to see you again in Reims! Best regards, Lou Chimiack - Customer Relations Manager
Louise C. • 3 reviews
June 19, 2025
10/10
Gorgeous garden setting in the grounds of an exquisite hotel. Fabulous staff, excellent, reasonably priced food (considering the quality) & highly recommended
Brasserie Le Jardin • Owner
Dear Louise, We're delighted to read your wonderful feedback! Our team will be thrilled to know their efforts enhanced your experience. We can't wait to host you again at our contemporary brasserie in Reims. Best regards, Elisa And - Customer Relations Manager
Isabella L. • 47 reviews
June 13, 2025
7.5/10Amazing environment but food didnt meet my expectations.
Brasserie Le Jardin • Owner
Dear Isabella, Thank you for your feedback. We're glad you enjoyed the atmosphere but are sorry to hear the food didn't meet your expectations. We are continuously improving our offerings at our contemporary brasserie. We hope to welcome you back soon for a better experience. Best regards, Elisa And - Customer Relation Manager
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