Brasserie Le Jardin

Gayle P. • 1 review

September 30, 2025

6/10

They asked to take my order before I got my wine. They rarely came back to check the table. They didn’t get the order right. We had to get up to ask for the check. Should have been better overall experience

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Lynn M. • 1 review

September 22, 2025

8.5/10

The setting was beautiful. The food delicious. We were a large group but felt the service was just ok. Glasses were often empty and not replenished.

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Brasserie Le Jardin • Owner

Dear Lynn, Thank you for sharing your thoughts about your recent visit. We're delighted you appreciated the setting and meal. We're sorry to hear that service fell short during your evening, we have shared your comments with our sommelier team to prevent this from happening again. We look forward to your next visit. With my best regards, Elisa And - Guest Relation Manager

Harris M. • 7 reviews

September 22, 2025

7.5/10

The welcome was warm and friendly. We were attended to by 2 different staff members. The first who seated us, took our order and fulfilled our special requests such as quick service and scheduling transportation to the train station. She did a great job. The second who brought our order to the table showed a lack of proper training. When she brought out an accompaniment of two crackers on a beautiful rustic serving dish, a cracker fell over. She proceeded to pick it up with her bare hands and tried to put it back but could not do so. So she just left it on the top. Touching food that way is unacceptable. As for the food, the gambas were sublime. Excellent. The lentils were delicious. The third dish was average.

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Brasserie Le Jardin • Owner

Dear Harris M., Thank you for taking the time to share your experience. We are delighted to read that you appreciated the warm welcome and the quality of service provided by your waiter. Your kind feedback has been shared with her, and we sincerely thank you for it. We truly regret the incident during table service. The action you described does not align with our hygiene standards or the training given to our team. Please be assured that this matter has been addressed immediately to ensure it does not happen again. We hope to have the pleasure of welcoming you again and offering you a fully satisfying experience that meets your expectations. With my best regards, Elisa And - Customer Relation Manager

Matthew G. • 1 review

August 31, 2025

10/10

The food was incredible!! The wine recommendations were perfect! And the service was amazing! We were 20 minutes late for our reservation and the staff was so kind and accommodating! They even showed us all the different dining areas and allowed us to choose where we sat. It was the perfect start to our honeymoon!

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Brasserie Le Jardin • Owner

Dear Matthew, Thank you for your wonderful feedback! It warms our hearts to know that you had such a lovely experience with us and that our team made your special occasion even better. We can't wait to welcome you back to our restaurant for more cherished moments! Best regards, Elisa And - Customer Relations Manager

John H. • 1 review

September 21, 2025

10/10

The food was excellent and the staff were well trained and knowledgeable. All in all a great experience.

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Brasserie Le Jardin • Owner

Dear John, Thank you for your kind words! We're so happy to hear that you enjoyed your meal with us. It means a lot for us to create lovely experiences for our guests. We can't wait to welcome you back soon! Best regards, Lou Chimiack - Customer Relations Manager

JAMES H. • 3 reviews

September 18, 2025

10/10

Everyone was so lovely, the staff were fantastic and the food was so delicious. Beautiful setting outside in the gardens as well.

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Brasserie Le Jardin • Owner

Dear James, Thank you so much for your lovely words! We're delighted to hear you enjoyed the fantastic staff and delightful food in our beautiful garden. We look forward to welcoming you back for another wonderful experience! Best regards, Elisa And - Customer Relations Manager

peter v. • 3 reviews

September 17, 2025

10/10

ambience, great service - very reasonable priced menu & fantastic wines

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Brasserie Le Jardin • Owner

Dear Peter, Thank you for your lovely review! It warms our hearts to know you enjoyed the vibrant atmosphere, friendly service, and our wonderful selection. We hope to welcome you back for another delightful experience! With our best regards, Elisa And - Customer Relations Manager

Anna L. • 4 reviews

September 13, 2025

4.5/10

the location and ambiance are great! This place is a gastronomic DISGRACE!!! Of all our travels throughout France, visiting Michelin star restaurants, this one was beyond sub par. My ceviche was a poor example of fish carpaccio that was thickly slices, very fishy and did not accompany well with the intended sweet sauce. The quail was old, dry inside and soggy on the outside, accompanied by a purely vinegar reduction. The fig pastry dessert was horrible, with lack of any preparation, the crust was dry and tasteless, the figs were fresh, but not baked and tart, my 5 year old can make a better dessert! Entire dinner was a culinary insult!!!

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Brasserie Le Jardin • Owner

Dear Anna, Thank you for taking the time to share your feedback with us. We are pleased to read that you enjoyed the beauty of Domaine Les Crayères and the atmosphere we strive to create at our Brasserie Le Jardin. Regarding your comments on the food, we would like to ensure there is no confusion between our two restaurants. While our restaurant Le Parc is honored with two Michelin stars, the Brasserie’s goal is to offer freshly prepared dishes, simply and generously cooked, in a relaxed setting, to allow our guests to discover the spirit of Les Crayères in a different way. Please rest assured that your feedback has been taken very seriously and shared with our chef and his team. We truly hope to have the opportunity to welcome you again and to introduce you to our upcoming fall menu, with the aim of delighting both your eyes and palate. Best regards, Lou Chimiack - Customer Relations Manager

Robyn H. • 1 review

August 18, 2025

4/10

Very uninspiring limited menu. Is a huge venue but all squashed together. Felt like a food factory even though it was in lovely gardens. There are tons of staff but no one was seemingly responsible for our table. The entrees were better than the mains. Very expensive and very disappointing.

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Brasserie Le Jardin • Owner

Dear Robyn, Thank you for taking the time to share your experience. We’re truly sorry to hear that your visit did not meet your expectations. Your feedback regarding the menu, the layout of the space, and the service has caught our attention, and we take it very seriously. We're sorry you felt the atmosphere was impersonal, despite our efforts to create a welcoming and pleasant setting. We will also follow up with our team to understand what may have led to the lack of proper table service. While we’re glad the starters appealed to you, we regret that the main courses didn’t deliver the same level of satisfaction. Our chef is constantly working to improve the menu, and your comments will be shared with him as part of that process. We sincerely hope to have the opportunity to welcome you again under better circumstances, and to offer an experience more in line with our quality standards. Sincerely yours, Elisa And - Guestrelation Brasserie Le Jardin

Peter G. • 1 review

September 7, 2025

10/10

The Service was unbelievably wonderful !

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Brasserie Le Jardin • Owner

Dear Peter, Thank you for your wonderful feedback! We're so pleased to hear that our team provided you with such a delightful experience during your visit. We can't wait to welcome you back for another lovely meal soon! Best regards, Elisa And - Customer Relations Manager

Marius F. • 1 review

September 3, 2025

10/10

The food was great, the staff were friendly and attentive, and the restaurant is a nice space with lots of greenery outside.

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Brasserie Le Jardin • Owner

Dear Marius, Thank you so much for your wonderful feedback! We're happy to hear you enjoyed our friendly staff and the lovely outdoor space at Brasserie Le Jardin. It would be a pleasure to welcome you back again soon! Best regards, Lou Chimiack - Customer Relations Manager

Rüdiger H. • 3 reviews

September 7, 2025

10/10

Great food choices with different menues. All dishes fresh prepared and great taste. Huge whine and champagne selection.

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Brasserie Le Jardin • Owner

Dear Rüdlger H, Thank you for your wonderful feedback! We’re so glad to know you appreciated our diverse menu and enjoyed the freshness of our dishes. We look forward to your next visit! Best regards, Lou Chimiack - Customer Relations Manager

Marlie D. • 6 reviews

August 17, 2025

10/10

Really Nice place with Great service and good good. Location on the terasse is lovely.

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Brasserie Le Jardin • Owner

Dear Marlie, Thank you so much for your wonderful feedback! We're delighted you enjoyed our lovely terrace and experienced great service during your visit. We look forward to welcoming you back for another lovely meal at Brasserie Le Jardin! Best regards, Elisa And - Customer Relations Manager

Denise B. • 1 review

August 19, 2025

10/10

My boyfriend and I came here for a picturesque lunch after a wine tasting. It was perfect - from the amazing wines, prix fixe menu, and beautiful surroundings. I would come back without question!

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Brasserie Le Jardin • Owner

Hello Denise, Thank you for your warm feedback! We're so glad you had a lovely lunch after your wine tasting and that our menu and surroundings added to your experience. We can’t wait to welcome you back for more wonderful moments! Best regards, Lou Chimiack - Customer Relations Manager

Allison R. • 1 review

August 11, 2025

9/10

Beautiful setting. Food was creative, fresh and delicious. Service could have been more attentive.

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Brasserie Le Jardin • Owner

Dear Allison, Thank you for your kind feedback! We're delighted to know that you enjoyed your moment at the brasserie Le Jardin. We appreciate your note about service and will ensure we pay closer attention. We can't wait to welcome you back! Best regards, Lou Chimiack - Customer Relations Manager

lateef a. • 3 reviews

August 17, 2025

9/10

Nice place for a special date or important celebration with a group. Nice staff. Menu can be a bit bigger though.

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Brasserie Le Jardin • Owner

Dear Lateef, Thank you for your kind words! We're so glad you found our venue suitable for special occasions and appreciated the warm service. Your feedback on the menu variety is invaluable, and we'll certainly keep it in mind. We hope to welcome you back soon! Best regards, Elisa And - Customer Relations Manager

L B. • 1 review

August 7, 2025

2/10

We were overcharged 70 euro. Main dish arrived 2 hours late and charged twice. No apology from the waiter.

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Brasserie Le Jardin • Owner

Dear L B., Thank you for sharing your feedback. We regret the billing error related to the changes you made to your menu. As soon as we became aware of it, we immediately processed a full refund of the overcharge and offered our sincere apologies. We are, however, surprised by your comment regarding a two-hour delay and the absence of any apology from our team, as no such concern was brought to our attention during your visit. Please be assured that guest satisfaction is our priority, and we remain attentive to any issues raised during service so that they can be resolved promptly. Kind regards, Elisa And - Brasserie Le Jardin

cintia n. • 4 reviews

July 28, 2025

9.5/10

Nice food, good service, a very enjoyable evening

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Brasserie Le Jardin • Owner

Dear Cintia, Thank you for your kind words! We're happy you had a pleasant evening with delicious food and attentive service. We hope to see you again soon at our contemporary brasserie in Reims! Best regards, Elisa And - Customer Relations Manager

Carleen M. • 1 review

July 25, 2025

10/10

We loved pur experience here, the food was amazing and the service was impeccable 10/10

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Brasserie Le Jardin • Owner

Dear Carleen, Thank you for your amazing feedback! We're delighted that you had a wonderful experience and enjoyed both the cuisine and service. We hope to see you again soon in Reims! Best regards, Elisa And - Customer Relations Manager

rachel k. • 1 review

July 17, 2025

10/10

Incredible food and setting. Amazing evening.

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Brasserie Le Jardin • Owner

Dear Rachel, Thank you for your kind words! We're delighted to hear that you enjoyed our setting and had an amazing evening at our contemporary brasserie. We hope to see you again soon! Best regards, Elisa And - Customer Relations Manager