Brasserie Le Jardin
For You
Bookable on TheFork
Reviews
9.2of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Fanny H. • 6 reviews
January 17, 2026
10/10Great
Brasserie Le Jardin • Owner
Dear Fanny, Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience with us. Your support means a lot, and we can't wait to welcome you back for another enjoyable visit! Best regards, Lou Chimiack - Customer Relations Manager
Raheela M. • 1 review
December 15, 2025
5.5/10Service was terrible, and I was served a piece of gray, overcooked, disgusting duck. It should never have left the kitchen. I had to send it back and they did bring out a better prepared plate. However, most people probably wouldn't send it back and they just assumed they could treat us poorly because we were tourists. Hate places like this.
Brasserie Le Jardin • Owner
Dear Raheela M., Thank you for taking the time to share your experience with us. We are truly sorry to learn about the issues you encountered during your visit, as this does not reflect the standards of quality we strive to uphold. Please be assured that your feedback has been shared with our team and is being addressed to ensure we consistently deliver the level of service and cuisine our guests deserve. We would also like to emphasize that no distinction is ever made between our guests, whether local or visiting. We are nonetheless pleased that our team was able to promptly correct the mistake and serve you a properly prepared dish. We sincerely hope you will give us another opportunity to provide you with a more enjoyable experience in the future. Warm regards, Elisa And - Guest Relations, Brasserie Le Jardin
EMILIA A. • 1 review
December 18, 2025
10/10Excelent food, especially the duck.
Brasserie Le Jardin • Owner
Dear Emilia, Thank you for your kind words! We're overjoyed that you enjoyed the food, especially the duck. Your feedback means so much to us. We hope to welcome you back for another delightful experience soon! With our best regards, Elisa And - Customer Relations Manager
John H. • 1 review
November 24, 2025
10/10We had a fantastic experience at the Le Jardin! The service was great, the food amazing, and the atmosphere top-notch.
Brasserie Le Jardin • Owner
Dear John, Thank you for your fantastic feedback! We're so glad you enjoyed the service, cuisine, and ambiance during your visit. Your kind words mean a lot to us. We can't wait to welcome you back for more wonderful experiences! With our best regards, Elisa And - Customer Relations Manager
Marife O. • 1 review
November 20, 2025
10/10Absolutely beautiful place! The food was glorious, especially the wild boar stew. The service was top notch. Wholeheartedly recommended!
Brasserie Le Jardin • Owner
Dear Marife, Thank you so much for your warm review! We're delighted to know you enjoyed our beautiful setting and the wild boar stew. Your kind words mean the world to us. We can't wait to welcome you back for another wonderful experience! Best regards, Lou Chimiack- Customer Relations Manager
Andy S. • 1 review
November 14, 2025
10/10From the welcome at the door the service we received was first class. The staff did so much more than just serve. They explained the menus and made conversation. The restaurant is very relaxed with no one rushing to get you out of the door. The quality and presentation of the food was very high. The flavours in the food were exceptional.
Brasserie Le Jardin • Owner
Dear Andy, Thank you for your wonderful feedback! We are thrilled our warm welcome and delicious cuisine made a lasting impression. Your satisfaction means the world to us. We look forward to welcoming you back for more delightful experiences at Brasserie Le Jardin! With our best regards Elisa And - Customer Relationship Manager
Courtnie H. • 1 review
October 25, 2025
10/10Excellent food and staff. The grounds are beautiful as well
Brasserie Le Jardin • Owner
Hello Courtnie, Thank you so much for your wonderful feedback! We're delighted to know taht you enjoyed your experience at our restaurant and appreciated the beautiful grounds. We can't wait to welcome you back for another delightful visit! Best regards, Lou Chimiack - Customer Relations Manager
Stephen J. • 1 review
October 24, 2025
9.5/10Lovely setting very popular and great food Nice staff if a little over burdened and so a bit slow on service
Brasserie Le Jardin • Owner
Dear Stephen, Thank you for your kind words! We're so glad to hear you enjoyed our setting and the food we offer. We appreciate your understanding regarding the service and will make sure to strive for an even smoother experience next time. We look forward to welcoming you back soon! With our best regards, Elisa And - Customer Relations Manager
Nataliia S. • 1 review
October 17, 2025
10/10
Benefit of emotions!!!!
Brasserie Le Jardin • Owner
Dear Natallia, Thank you for sharing such heartfelt thoughts! We're so glad you felt the emotions within our space and enjoyed your time here. It would be a joy to welcome you back for another memorable experience! With our best regards, Elisa And - Customer Relations Manager
John M. • 1 review
October 12, 2025
10/10
This was a divine meal. Manna from the heavens. Our service was bar none. The food was magical. I can’t say enough. Run run run for a culinary masterpiece!!
Brasserie Le Jardin • Owner
Dear John, Thank you so much for your kind words! We're overjoyed to hear that you had such a wonderful time with us. Your enthusiasm means a lot to our team. We look forward to welcoming you back for another lovely meal! With our best regards, Elisa And - Guest Relation Manager
Karen R. • 1 review
October 12, 2025
10/10
The food was superb. Every bite was a surprise and delight. Completely unexpected but at the same time comforting, we loved it!
Brasserie Le Jardin • Owner
Dear Karen, Thank you for your heartwarming review! We're so glad to hear you enjoyed your meal and found it both surprising and comforting. It was a pleasure having you with us, and we can't wait to welcome you back for another lovely experience! With our best regards, Elisa And - Guest Relation Manager
Rie S. • 1 review
October 12, 2025
5/10Nice surroundings, busy place. Kind sommelier. Service overall could be better. Food not value for money.
Brasserie Le Jardin • Owner
Dear Sir, Thank you for your feedback. We truly appreciate your kind words about the ambiance and our sommelier. However, we regret that the overall service and value did not meet your expectations. Your insights will help us improve. We would love to welcome you back for a better experience. With our best regards, Elisa And - Guest Relation Manager
Helen R. • 1 review
October 6, 2025
3.5/10The service was horrible. Our food was cold. Half our food was never brought to us. We sat for over 3 hours waiting for our courses Our server never came back to our table once we asked for the rest of our dinner choices. They did offer extra desserts however at that point after sitting for more than two hours we were ready to leave. The restaurant itself is very pretty but that was about it….
Brasserie Le Jardin • Owner
Dear Helen R., We are sincerely sorry to read your disappointment following your recent experience at La Brasserie Le Jardin. What you describe does not reflect the quality of service and attention we strive to offer each of our guests. Your comment has been shared with our teams so that we can understand what may have gone wrong that day and take the necessary corrective actions. We hope you will allow us the opportunity to restore your confidence on a future visit. Sincerely yours, Lou Chimiack - Customer relation manager - Brasserie Le Jardin
Crispin G. • 1 review
October 2, 2025
10/10We went to Le Jardin after visiting some Masion de Champagnes and it was a perfect ending to a great day. Upscale French bistro with pleasent atmosphere, seasonal dishes with fresh local ingridients. Champagne list extraordinaiere. Love to go back.
Brasserie Le Jardin • Owner
Dear Crispin, Thank you for your lovely feedback! We're so pleased to hear that you enjoyed your visit at the Brasserie Le Jardin after your champagne tours. Your kind words mean a lot to us. We can't wait to see you again soon on your next trip to Reims ! Best regards, Lou Chimiack - Customer Relations Manager
Gayle P. • 1 review
September 30, 2025
6/10They asked to take my order before I got my wine. They rarely came back to check the table. They didn’t get the order right. We had to get up to ask for the check. Should have been better overall experience
Brasserie Le Jardin • Owner
Dear Gayle P. : Thank you very much for taking the time to share your experience at Brasserie Le Jardin. We are truly sorry to read that your visit did not fully meet your expectations. Please rest assured that your comments regarding the service and order accuracy have been shared with our team, as we constantly strive to improve the quality of our guests’ experience. Regarding the check, please note that we only bring it upon request, in order to let our guests enjoy their time without feeling rushed. We sincerely hope to have the pleasure of welcoming you again soon, so that we may offer you a more seamless experience and introduce you to our new autumn menu. Yours sincerely, Elisa And - Customer relation manager - Brasserie Le Jardin
Lynn M. • 1 review
September 22, 2025
8.5/10The setting was beautiful. The food delicious. We were a large group but felt the service was just ok. Glasses were often empty and not replenished.
Brasserie Le Jardin • Owner
Dear Lynn, Thank you for sharing your thoughts about your recent visit. We're delighted you appreciated the setting and meal. We're sorry to hear that service fell short during your evening, we have shared your comments with our sommelier team to prevent this from happening again. We look forward to your next visit. With my best regards, Elisa And - Guest Relation Manager
Harris M. • 7 reviews
September 22, 2025
7.5/10The welcome was warm and friendly. We were attended to by 2 different staff members. The first who seated us, took our order and fulfilled our special requests such as quick service and scheduling transportation to the train station. She did a great job. The second who brought our order to the table showed a lack of proper training. When she brought out an accompaniment of two crackers on a beautiful rustic serving dish, a cracker fell over. She proceeded to pick it up with her bare hands and tried to put it back but could not do so. So she just left it on the top. Touching food that way is unacceptable. As for the food, the gambas were sublime. Excellent. The lentils were delicious. The third dish was average.
Brasserie Le Jardin • Owner
Dear Harris M., Thank you for taking the time to share your experience. We are delighted to read that you appreciated the warm welcome and the quality of service provided by your waiter. Your kind feedback has been shared with her, and we sincerely thank you for it. We truly regret the incident during table service. The action you described does not align with our hygiene standards or the training given to our team. Please be assured that this matter has been addressed immediately to ensure it does not happen again. We hope to have the pleasure of welcoming you again and offering you a fully satisfying experience that meets your expectations. With my best regards, Elisa And - Customer Relation Manager
Matthew G. • 1 review
August 31, 2025
10/10The food was incredible!! The wine recommendations were perfect! And the service was amazing! We were 20 minutes late for our reservation and the staff was so kind and accommodating! They even showed us all the different dining areas and allowed us to choose where we sat. It was the perfect start to our honeymoon!
Brasserie Le Jardin • Owner
Dear Matthew, Thank you for your wonderful feedback! It warms our hearts to know that you had such a lovely experience with us and that our team made your special occasion even better. We can't wait to welcome you back to our restaurant for more cherished moments! Best regards, Elisa And - Customer Relations Manager
John H. • 1 review
September 21, 2025
10/10The food was excellent and the staff were well trained and knowledgeable. All in all a great experience.
Brasserie Le Jardin • Owner
Dear John, Thank you for your kind words! We're so happy to hear that you enjoyed your meal with us. It means a lot for us to create lovely experiences for our guests. We can't wait to welcome you back soon! Best regards, Lou Chimiack - Customer Relations Manager
JAMES H. • 3 reviews
September 18, 2025
10/10Everyone was so lovely, the staff were fantastic and the food was so delicious. Beautiful setting outside in the gardens as well.
Brasserie Le Jardin • Owner
Dear James, Thank you so much for your lovely words! We're delighted to hear you enjoyed the fantastic staff and delightful food in our beautiful garden. We look forward to welcoming you back for another wonderful experience! Best regards, Elisa And - Customer Relations Manager
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