Reviews - Brasserie Lutetia
Reviews
8.9of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Haoyu H. • 1 review
March 23, 2025
10/10Top Crew, very nice dishes
Brasserie Lutetia • Owner
Dear Haoyu H., Thank you very much for taking the time to share this excellent feedback following your experience at the Brasserie Lutetia. We are delighted to know you appreciated both the cuisine and the attention of our team. Your kind words will be proudly shared with our brigades in the kitchen and in the dining room as a true encouragement. We hope to have the pleasure of welcoming you again very soon for another memorable moment on the Left Bank. Delphine Auger - Restaurant Director
Min W. • 17 reviews
March 4, 2025
10/10
+3Lovely place on the RDC of Lutetia Hotel. Perfect services and warm ambiance. Entres and desserts have greater portion than those in normal French restaurants, you will definitely be full after a 3-course meal.
Brasserie Lutetia • Owner
Dear Min W., Thank you for your wonderful review and for taking the time to share your experience at the Brasserie Lutetia. We are delighted that you appreciated the warm ambiance, impeccable service, and generous portions of our dishes. Your kind words will certainly be shared with our teams, who take great pride in offering memorable dining experiences. We look forward to welcoming you back at the Lutetia Paris for another delightful meal. Sincerely yours, Delphine Auger - Restaurant Director
Rodolfo V. • 61 reviews
February 14, 2025
9.5/10Very good food, beautiful place! expensive but worth it. Good service, but it could be better, for the price
noelle m. • 3 reviews
February 5, 2025
6/10The restaurant was pretty empty, the sommelier brought white wine glass to the table for a 150 euro red, then after being told to find the correct glasses he brought dirty ones / which the waiter had to replace. A final bill of 500 euros for two people and I would NOT ever go back.
Joelle K. • 1 review
February 2, 2025
8/10Very good
Brasserie Lutetia • Owner
Dear Joelle K., Thank you for taking the time to share your feedback following your experience at the Brasserie Lutetia. We are pleased to know that you had a positive visit and appreciate your kind words. Your rating, while encouraging, also serves as a reminder that there is always room for improvement. Please rest assured that we will continue striving to perfect the experience we offer to our guests. Thank you once again for choosing the Lutetia Paris. We hope to have the pleasure of welcoming you back soon on the Left Bank and exceeding your expectations. Sincerely yours, Delphine Auger - Restaurant Director
James F. • 3 reviews
January 26, 2025
10/10
Competent and efficient service. Excellent food. Good wine recommendations and overall a very pleasant dining experience.
Brasserie Lutetia • Owner
Dear James F., Thank you for your kind words. We are delighted to hear that you enjoyed the service, cuisine, and wine recommendations at the Brasserie Lutetia. Creating a refined and enjoyable dining experience is our priority, and your appreciation means a great deal to us. Your compliments will be shared with our team, as they are a valued source of motivation. We truly appreciate the time you took to share your feedback and for choosing our brasserie. We look forward to welcoming you again soon for another memorable experience. Sincerely yours, Delphine Auger - Restaurant Director
Raymond C. • 3 reviews
January 26, 2025
10/10Very attractive bistro ambience. Good lighting and table separation. Our wait person, Greg, was extremely attentive and helpful with dining suggestions. Their was a mix up on my wife’s entree due to miscommunications to Greg. Without hesitation. he brought the entree that my wife believed she had ordered. We were both exceptionally pleased with Greg, the food and the restaurant.
Brasserie Lutetia • Owner
Dear Raymond C, Thank you for your thoughtful review. We are delighted that you enjoyed the bistro ambiance, lighting, and table arrangement at the Brasserie Lutetia. Your kind words about Grégoire’s attentiveness and professionalism mean a great deal to us. We sincerely appreciate your understanding regarding the mix-up and are pleased to hear that it was swiftly resolved to your satisfaction. Your compliments will certainly be shared with him and the team as a valued source of motivation. We truly appreciate your time and look forward to welcoming you back for another memorable dining experience.Sincerely yours, Delphine Auger - Restaurant Director
Salman M. • 1 review
January 16, 2025
10/10Service, food quality and overall ambiance
Brasserie Lutetia • Owner
Dear Salman M., Thank you for your kind words. We are delighted that you enjoyed the service, food quality, and ambiance of the Brasserie Lutetia. Providing an exceptional experience for our guests is at the heart of what we do, and your appreciation is truly rewarding. Your feedback will be shared with our team, as it serves as a great source of motivation. We sincerely appreciate the time you took to share your impressions and for choosing our property. We look forward to the pleasure of welcoming you again soon. Sincerely yours, Delphine Auger - Restaurant Director
Frederic D. • 3 reviews
December 28, 2024
9.5/10Always a great experience
Brasserie Lutetia • Owner
Dear Frederic D., Thank you for your wonderful rating and for your continued trust in the Brasserie Lutetia. We are truly delighted that each of your visits remains a great experience. That being said, we always strive for perfection, and it would be a pleasure to know how we could further enhance our ambiance to make your next visit absolutely flawless. Your insights are invaluable in our ongoing pursuit of excellence. We look forward to welcoming you again soon for another memorable moment at the Lutetia Paris. Sincerely yours, Delphine Auger - Restaurant Director
Frederick W H. • 23 reviews
November 29, 2024
10/10Excellent food for lunch. Perfect location lots of people coming & going. Service was impeccable.
Brasserie Lutetia • Owner
Dear Frederick W H., We sincerely thank you for taking the time to share your delightful feedback following your recent experience at the Brasserie Lutetia. We are thrilled to learn that you enjoyed an excellent lunch accompanied by impeccable service in the lively and vibrant atmosphere of our iconic location. Your kind words are a true testament to the passion and dedication of our team. It is with great pleasure that we will share your generous compliments with our Chef Patrick Charvet, and the entire team, who take immense pride in delivering memorable culinary experiences. Thank you once again for selecting the Lutetia Paris. We look forward to welcoming you back soon on the Left Bank for yet another exceptional moment. Sincerely yours, Delphine Auger - Restaurant Director
Guillaume d. • 78 reviews
July 27, 2024
10/10Excellent
Brasserie Lutetia • Owner
Cher Guillaume de S., Nous vous remercions chaleureusement d'avoir pris le temps de partager votre expérience à la Brasserie Lutetia. Nous sommes enchantés d'apprendre que vous avez passé un excellent moment parmi nous. Votre satisfaction est notre plus belle récompense et une véritable source de motivation pour nous tous. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement sur la Rive Gauche pour une nouvelle expérience culinaire tout aussi agréable. Très sincèrement, Delphine Auger - Directrice des restaurants
Vanessa R. • 1 review
June 1, 2024
6.5/10The service was really confusing,
Brasserie Lutetia • Owner
Dear Vanessa R., Thank you for taking the time to share your feedback about your recent visit at the Brasserie Lutetia. We're sorry to hear that you found the service confusing during your visit. Your satisfaction is important to us, and we appreciate you bringing this to our attention. We would like to understand more about your experience so that we can address any issues and improve our service. If you could provide us (standard@hotellutetia.com) with additional details or specific areas where you found the service confusing, it would be greatly appreciated. Please know that we are committed to providing exceptional service to all our guests, and we will take your feedback seriously to ensure that we meet your expectations in the future. Thank you for choosing Brasserie Turlu, and we hope to have the opportunity to welcome you back for a better experience. Sincerely yours, Delphine Auger - Restaurant Director
Peggy H. • 1 review
May 27, 2024
9.5/10
This was our last night in Paris. The experience at Lutetia was memorable and more than a delicious ending. Key to the evening was our server, Hussain R., who guided us with choices and assured proper timing. Clearly he is a professional who cares that his diners are delighted!
Brasserie Lutetia • Owner
Dear Peggy H., Thank you for taking the time to share your experience at the Brasserie Lutetia. We are delighted to hear that your last night in Paris was made memorable by your visit at the Lutetia Paris. It is wonderful to know that our service, particularly Hussain's guidance and attention to detail, played a key role in making your evening enjoyable. We will be sure to pass along your compliments to Hussain; his dedication to ensuring our guests' satisfaction is truly commendable. We hope to have the pleasure of welcoming you back on the Left Bank in the future for another delightful experience. Sincerely yours, Delphine Auger - Restaurant Director
Claire S. • 1 review
April 29, 2024
8.5/10An elegant setting and very welcoming staff make this restaurant a nice choice for locals and visitors from abroad. Food was excellent, cocktail and wine just the same. Only downside: two of my prawns weren’t deveined. I was lucky to notice in good time. If you do not devein the prawns, you may end up with a grainy and unpleasant texture in your mouth.
Brasserie Lutetia • Owner
Dear Claire S., We sincerely appreciate your kind words regarding our elegant setting and the warm hospitality extended by our staff. It is truly gratifying to know that both locals and visitors alike find the Brasserie Lutetia to be a delightful choice. We are thrilled that you enjoyed the excellence of our cuisine, cocktails, and wines. However, we apologize for the oversight regarding the deveining of two of your prawns. Your feedback is invaluable, and we will address this issue promptly with our Chef Patrick Charvet to ensure such lapses do not occur in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations on your next visit on the Left Bank. Sincerely yours, Delphine Auger - Restaurant Director
Luanda P. • 4 reviews
December 3, 2023
9/10
This restaurant is an amazing, vibrant bistro. Whereas I been several times, however this time the service fell flat. The seafood is amazing.
Brasserie Lutetia • Owner
Dear Luanda P., First of all, let us thank you for your loyalty and for taking a few minutes of your time to share your feedback after a lunch at the Brasserie Lutetia. The valuable feedback from our guests gives us the opportunity to improve the quality of our products and services. Unfortunately, we read that you were not satisfied with the quality of our service. We can fully understand that this experience was a disappointment for you and does not align with the high standards to which we strive to adhere. We would like to offer you our sincere apologies. We would like to let you know that we already followed up internally with the relevant managers in order to avoid such occurrence in the future. We thank you again for choosing our property and we will be pleased to welcome you back soon on the Left Bank. Sincerely yours, Delphine Auger - Restaurant Director
Maya W. • 12 reviews
December 7, 2023
10/10
Delicious food with wonderful service. Did not like sitting next to the door and feeling the cold air. Other than that it was fabulous.
Brasserie Lutetia • Owner
Dear Maya W., First of all, we would like to thank you for taking a few minutes of your time to evaluate your experience of a dinner at the Brasserie Lutetia. We always appreciate hearing feedback about the experience we provided in order for us to improve our service. Rest assured that we took very seriously your constructive feedback regarding your disappointment about our sitting next to the door. We thank you again for choosing our property and we hope to have the pleasure of welcoming you soon on the Left Bank. Sincerely yours, Delphine Auger - Restaurant Director
Steve L. • 3 reviews
August 13, 2023
8/10Wonderful ambience, overall a good dining experience.
Brasserie Lutetia • Owner
Dear Steve L., Thank you so much for taking the time to rate and comment your dining experience at the Brasserie Lutetia. We always appreciate reading feedback about the experience that we provide, and your ratings have been taken to heart. We are delighted to read that the ambience was for you wonderful. Thank you again for choosing our property and it will be our great pleasure to welcome you back again soon on the Left Bank. Sincerely yours, Delphine Auger - Restaurant Director
Douglas M. • 5 reviews
August 21, 2023
8.5/10Excellent service and tranquil. Menu choice reasonable and enough. Prices high but considering the quality of the hotel, still high. Food quality good but have experienced better in local restaurants not too far away. That said, had an overall good experience and would return.
Brasserie Lutetia • Owner
Dear Douglas M., Thank you for having spent a few minutes of your time to share with us your impressions regarding your parisian experience at the Brasserie Lutetia. We always appreciate having feedback about the experience that we provide, in order to allow us to improve our service. Rest assured that your constructive feedback regarding our food quality was shared with our Chef Patrick Charvet. Thank you again for choosing our property and we will be pleased to welcome you very soon on the Left Bank. Sincerely yours, Delphine Auger - Restaurant Director
Suki S. • 1 review
August 15, 2023
6/10
Starters and desserts were good, but the mains was terrible, the steak was so tuff I had to stop eating it after 2 bites, linguine was also so dry and the the lobster was part raw in some places, not worth the price overall. Have to say the staff were very kind and friendly though.
Brasserie Lutetia • Owner
Dear Suki S., Thank you for taking a few minutes of your time to evaluate and share your culinary experience at the Brasserie Lutetia. Rest assured that we took very seriously your constructive feedback regarding our dishes. This does not reflect our values and the high standards to which we strive to adhere. We already followed up internally with the relevant managers in order to avoid such occurrence in the future. Thank you again for choosing our property and we hope to have the pleasure of welcoming you again very soon on the Left Bank to erase this souvenir. Sincerely yours,
Ofer M. • 18 reviews
April 9, 2023
8.5/10Good food Too expensive
Brasserie Lutetia • Owner
Dear Mr. M., Thank you so much for taking a few minutes of your time to rate and comment your culinary experience following your visit at the Brasserie Lutetia. Be assured that we duly noted your remark about our rate policy in order to improve our experience. We would like to thank you again for choosing our establishment and we hope to see you again soon on the Left Bank! Sincerely yours, Delphine Auger - Restaurant Director
Gérard N. • 1 review
February 24, 2023
10/10Excellent service
Brasserie Lutetia • Owner
Cher Gérard, Permettez-nous de vous remercier pour avoir pris de quleques minutes de votre temps afin de partager votre expérience culinaire au sein de la Brasserie Lutetia. Nous sommes charmés de lire que nous avons pleinement satisfait vos attentes. Soyez assuré que nous transmettrons votre éloge auprès de nos équipes. Il est en effet leur plus belle source de motivation et d'encouragement quant à leur implication à délivrer un service empreint d'excellence. Nous vous renouvelons nos remerciements pour avoir sélectionné notre établissement et nous aurons plaisir de vous accueillir à nouveau bientôt sur la Rive Gauche. Très sincèrement, Delphine Auger - Directrice des restaurants
Long c. • 1 review
February 14, 2023
6/10I doubt the Accueil is racist. she wanted to me put me at the table outside even though there were table available inside and I put note the table area I want when I made reservations When white customer come, they put them at quiet place and even hold their clothes for them. When I left the resto, not even a goodbye. I do feel different treat to white peoples and colored people.
Brasserie Lutetia • Owner
Dear Mr. C., Thank you for taking a few minutes of your time to evaluate and share your experience at the Brasserie Lutetia. Rest assured that we took very seriously your constructive feedback regarding our service. This does not reflect our values and the high standards to which we strive to adhere. We already followed up internally with the relevant managers in order to avoid such occurrence in the future. Thank you again for choosing our establishment and we hope to have the pleasure of welcoming you again very soon on the Left Bank to erase this souvenir. Sincerely yours, Delphine Auger - Restaurant Director
Philip M. • 1 review
December 4, 2022
10/10The service and food were first class our waitress was very attentive and dealt with our granddaughters requests efficiently and sympathetically. I thoroughly recommended this restaurant. We had a great evening.
Maria B. • 1 review
November 30, 2022
6.5/10Overall good, but nothing special. Nothing was really tasteful, felt like I went to supermarket rather than a restaurant. At the same time nothing to complain about.
Brasserie Lutetia • Owner
Dear Mrs. B., Thank you for taking a few minutes of your time to evaluate and share your culinary experience at Brasserie Lutetia. Indeed, we take a particular interest in all your remarks and comments in order to constantly improve the quality of our services. We assure you that we have taken into consideration your comments related to the taste of our dish. Thank you again for choosing our establishment and we hope to have the pleasure of welcoming you again very soon on the Left Bank to erase this souvenir. Sincerely yours, Grégory Hazac - Restaurant Director
Frederic m. • 1 review
November 19, 2022
8/10Very nice place. The food was excellent and the service very friendly. The menu is a bit simple but the desserts are excellent. The Baba au Rhum was exquisite.
Brasserie Lutetia • Owner
Dear Frederic M., Thank you so much for taking a few minutes of your time to rate and comment your culinary experience at the Brasserie Lutetia. We are delighted to learn that you enjoyed our excellent food and our friendly service. Be assured that we well noted your remark about our menu in order to allow us to improve it. We will share your comment with Nicolas Guercio, our pastry chef and with the rest of our teams. It is indeed their greatest source of motivation as they strive to provide a bespoke experience. We would like to thank you again for choosing our establishment and we hope to see you again soon on the Left Bank! Sincerely yours, Grégory Hazac - Restaurant Director
Elaine J. • 6 reviews
October 13, 2022
10/10Highly recommend this lovely Brasserie! Staff were great and food delicious
Brasserie Lutetia • Owner
Dear Elaine J., Thank you so much for taking the time to rate and comment your culinary experience following your visit at the Brasserie Lutetia. We are delighted to learn that we met your expectation and you enjoyed our delicious food. We will share your comment with our team, it is their greatest source of motivation to provide a bespoke experience. We would like to thank you again for choosing our establishment and for your recommendation. We hope to see you again soon on the Left Bank! Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration
Harris M. • 5 reviews
September 30, 2022
6.5/10Typical of restaurants and eateries attached to hotels or in alliance with hotels, this did not ignite my flame. Food quality was not bad but neither was it too-notch. It caters predominantly to the crowd that is influenced by brand rather than by performance. The prices are sky high and the service is average. Lots of firm but not as much substance. I ordered oysters on the half shell and escargots. I have experienced much better in many places at half the price. So if you want to see and be seen, you can give it a try. I certainly don’t intend to return. The only thing that stood out was the dessert: île flottante. Top notch.
Brasserie Lutetia • Owner
Dear Mr. M., Thank you for taking a few minutes of your time to evaluate and share your culinary experience at Brasserie Lutetia. Indeed, we take a particular interest in all your remarks and comments in order to constantly improve the quality of our services. We assure you that we have taken into consideration your comments related to our service and the quality of our dish. Thank you again for choosing our establishment and we hope to have the pleasure of welcoming you again very soon on the Left Bank to erase this souvenir. Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration
Rowan R. • 3 reviews
August 25, 2022
10/10This is a very good restaurant in a great location Highly recommended
Brasserie Lutetia • Owner
Dear Rowan R., Thank you so much for taking the time to rate your culinary experience following your visit at the Brasserie Lutetia and share your recommendation. We are thrilled to read that we met your expectations and you enjoyed the location. We would like to thank you again for choosing our establishment and your recommendation. We hope to see you again soon on the Left Bank! Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration
Stephanie P. • 1 review
August 16, 2022
10/10This was a last minute reservation on our trip to Paris. Very happy to have found it. Prawns, escargot, oysters and foie gras appetizers were delicious. We also enjoyed our lobster, fish and steak dinner. Good food, good ambience and attentive service. I would recommend.
Brasserie Lutetia • Owner
Dear Stephanie P., Thank you so much for taking the time to rate your culinary experience following your visit at the Brasserie Lutetia and share your excellent rating. We are thrilled to read that you were happy to found us. We will definitely share your comments with our team because we are certain that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to thank you again for choosing our establishment and your recommendation. We hope to see you again soon on the Left Bank! Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration
David O. • 33 reviews
July 31, 2022
6/10The food is not what you would expect. No good! Also not a good value.
Brasserie Lutetia • Owner
Dear Mr. O-M., Thank you for choosing the Brasserie Lutetia and for your time about your culinary experience. We assure you that we have taken into consideration your comments related to our food in order to improve our service. We hope to have the pleasure of welcoming you again soon on the Left Bank to erase this souvenir. Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration
Suze M. • 1 review
July 15, 2022
10/10Great venue. We loved the ambiance. Service couldn’t be faulted and the food was fantastic. Would definitely go back.
Brasserie Lutetia • Owner
Dear Mrs. M., Thank you so much for your kind review and your recommendation - we are thrilled to read that you loved the ambiance and the service. We will share your comments with our team, they are their greatest source of motivation and encouragement. We would like to thank you again for choosing the Brasserie Lutetia and we will be delighted to welcome you soon on the Left Bank! Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration
Naoko M. • 30 reviews
June 18, 2022
6.5/10Staffs are not attentive, and the service was extremely slow. We had our wine glass empty for most of the time. There was a lightning problem and it was uncomfortable to see lights flashing throughout our dinner. It was very embarrassing for an important dinner, while the quality of food was decent.
Mirjam v. • 11 reviews
July 3, 2022
8/10The food was very well prepared and the service was really kind.
Brasserie Lutetia • Owner
Dear Madam v. D., Thank you very much indeed for choosing the Brasserie Lutetia and for your time to post these kind words following your culinary experience. We are thrilled to read that we have met your expectations. We will share your comments with our teams, they are their greatest source of motivation and encouragement. It will be our great pleasure to welcoming you back on the Left Bank. Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration
Judith D. • 2 reviews
June 5, 2022
7/10The restaurant was a little noisy and service was rocky at first. The food was good. We sat for at least 20 minutes before anyone paid attention to us. Where is that it I’m done
Go V. • 2 reviews
May 29, 2022
4/10Price-quality balance certainly not ok. Heavily overrated with non-sophisticated dishes. Fish soup and prawns are OK, but meat and quinoa salad below average. In such a restaurant we expected more sophistication in the dishes.
Nigel P. • 3 reviews
April 30, 2022
8.5/10Great location and atmosphere. Food was good. Wait staff was okay. We were seated upstairs this time. I suggest you get seated on the main level for a more enjoyable time. Still one of our favorite places to eat.
Alex J. • 2 reviews
April 11, 2022
10/10Very high-end design and interior feel, excellent and knowledgeable service. Very welcoming. Exceptional quality of food. Expensive but you don’t feel cheated. Will be back!
S M. • 22 reviews
April 8, 2022
5/10Beautiful hotel, staff were pleasant but the food was average and service could be improved.
Brasserie Lutetia • Owner
Dear S Morton, Thank you for your feedback regarding your visit at the Brasserie. Please feel free to give us a bit more details on the improvement we could have brought to your experience: maeva.lacroix@hotellutetia.com, Kind regards Jean-Pierre Trevisan - General Manager
Christine C. • 15 reviews
April 6, 2022
10/10Great service and food
Brasserie Lutetia • Owner
Dear Christine, Thank you for your positive feedback, we won't hesitate to communicate your return to the whole team, KInd regards
Stephan W. • 8 reviews
February 26, 2022
6.5/10Food was good , particularly the raw bar , winelist short , but overpriced. Ambiance a bit cold - good news was that they really checked the covid card/ test. but in the end the food made the evening nice
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