Brasserie Lutetia

Claire S. • 1 review

April 29, 2024

8.5/10

An elegant setting and very welcoming staff make this restaurant a nice choice for locals and visitors from abroad. Food was excellent, cocktail and wine just the same. Only downside: two of my prawns weren’t deveined. I was lucky to notice in good time. If you do not devein the prawns, you may end up with a grainy and unpleasant texture in your mouth.

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Brasserie Lutetia • Owner

Dear Claire S., We sincerely appreciate your kind words regarding our elegant setting and the warm hospitality extended by our staff. It is truly gratifying to know that both locals and visitors alike find the Brasserie Lutetia to be a delightful choice. We are thrilled that you enjoyed the excellence of our cuisine, cocktails, and wines. However, we apologize for the oversight regarding the deveining of two of your prawns. Your feedback is invaluable, and we will address this issue promptly with our Chef Patrick Charvet to ensure such lapses do not occur in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations on your next visit on the Left Bank. Sincerely yours, Delphine Auger - Restaurant Director

Luanda P. • 3 reviews

December 3, 2023

9/10

This restaurant is an amazing, vibrant bistro. Whereas I been several times, however this time the service fell flat. The seafood is amazing.

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Brasserie Lutetia • Owner

Dear Luanda P., First of all, let us thank you for your loyalty and for taking a few minutes of your time to share your feedback after a lunch at the Brasserie Lutetia. The valuable feedback from our guests gives us the opportunity to improve the quality of our products and services. Unfortunately, we read that you were not satisfied with the quality of our service. We can fully understand that this experience was a disappointment for you and does not align with the high standards to which we strive to adhere. We would like to offer you our sincere apologies. We would like to let you know that we already followed up internally with the relevant managers in order to avoid such occurrence in the future. We thank you again for choosing our property and we will be pleased to welcome you back soon on the Left Bank. Sincerely yours, Delphine Auger - Restaurant Director

Maya W. • 9 reviews

December 7, 2023

10/10

Delicious food with wonderful service. Did not like sitting next to the door and feeling the cold air. Other than that it was fabulous.

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Brasserie Lutetia • Owner

Dear Maya W., First of all, we would like to thank you for taking a few minutes of your time to evaluate your experience of a dinner at the Brasserie Lutetia. We always appreciate hearing feedback about the experience we provided in order for us to improve our service. Rest assured that we took very seriously your constructive feedback regarding your disappointment about our sitting next to the door. We thank you again for choosing our property and we hope to have the pleasure of welcoming you soon on the Left Bank. Sincerely yours, Delphine Auger - Restaurant Director

Steve L. • 3 reviews

August 13, 2023

8/10

Wonderful ambience, overall a good dining experience.

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Brasserie Lutetia • Owner

Dear Steve L., Thank you so much for taking the time to rate and comment your dining experience at the Brasserie Lutetia. We always appreciate reading feedback about the experience that we provide, and your ratings have been taken to heart. We are delighted to read that the ambience was for you wonderful. Thank you again for choosing our property and it will be our great pleasure to welcome you back again soon on the Left Bank. Sincerely yours, Delphine Auger - Restaurant Director

Douglas M. • 5 reviews

August 21, 2023

8.5/10

Excellent service and tranquil. Menu choice reasonable and enough. Prices high but considering the quality of the hotel, still high. Food quality good but have experienced better in local restaurants not too far away. That said, had an overall good experience and would return.

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Brasserie Lutetia • Owner

Dear Douglas M., Thank you for having spent a few minutes of your time to share with us your impressions regarding your parisian experience at the Brasserie Lutetia. We always appreciate having feedback about the experience that we provide, in order to allow us to improve our service. Rest assured that your constructive feedback regarding our food quality was shared with our Chef Patrick Charvet. Thank you again for choosing our property and we will be pleased to welcome you very soon on the Left Bank. Sincerely yours, Delphine Auger - Restaurant Director

Suki S. • 1 review

August 15, 2023

6/10

Starters and desserts were good, but the mains was terrible, the steak was so tuff I had to stop eating it after 2 bites, linguine was also so dry and the the lobster was part raw in some places, not worth the price overall. Have to say the staff were very kind and friendly though.

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Brasserie Lutetia • Owner

Dear Suki S., Thank you for taking a few minutes of your time to evaluate and share your culinary experience at the Brasserie Lutetia. Rest assured that we took very seriously your constructive feedback regarding our dishes. This does not reflect our values and the high standards to which we strive to adhere. We already followed up internally with the relevant managers in order to avoid such occurrence in the future. Thank you again for choosing our property and we hope to have the pleasure of welcoming you again very soon on the Left Bank to erase this souvenir. Sincerely yours,

Ofer M. • 17 reviews

April 9, 2023

8.5/10

Good food Too expensive

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Brasserie Lutetia • Owner

Dear Mr. M., Thank you so much for taking a few minutes of your time to rate and comment your culinary experience following your visit at the Brasserie Lutetia. Be assured that we duly noted your remark about our rate policy in order to improve our experience. We would like to thank you again for choosing our establishment and we hope to see you again soon on the Left Bank! Sincerely yours, Delphine Auger - Restaurant Director

Gérard N. • 1 review

February 24, 2023

10/10

Excellent service

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Brasserie Lutetia • Owner

Cher Gérard, Permettez-nous de vous remercier pour avoir pris de quleques minutes de votre temps afin de partager votre expérience culinaire au sein de la Brasserie Lutetia. Nous sommes charmés de lire que nous avons pleinement satisfait vos attentes. Soyez assuré que nous transmettrons votre éloge auprès de nos équipes. Il est en effet leur plus belle source de motivation et d'encouragement quant à leur implication à délivrer un service empreint d'excellence. Nous vous renouvelons nos remerciements pour avoir sélectionné notre établissement et nous aurons plaisir de vous accueillir à nouveau bientôt sur la Rive Gauche. Très sincèrement, Delphine Auger - Directrice des restaurants

Long c. • 1 review

February 14, 2023

6/10

I doubt the Accueil is racist. she wanted to me put me at the table outside even though there were table available inside and I put note the table area I want when I made reservations When white customer come, they put them at quiet place and even hold their clothes for them. When I left the resto, not even a goodbye. I do feel different treat to white peoples and colored people.

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Brasserie Lutetia • Owner

Dear Mr. C., Thank you for taking a few minutes of your time to evaluate and share your experience at the Brasserie Lutetia. Rest assured that we took very seriously your constructive feedback regarding our service. This does not reflect our values and the high standards to which we strive to adhere. We already followed up internally with the relevant managers in order to avoid such occurrence in the future. Thank you again for choosing our establishment and we hope to have the pleasure of welcoming you again very soon on the Left Bank to erase this souvenir. Sincerely yours, Delphine Auger - Restaurant Director

Philip M. • 1 review

December 4, 2022

10/10

The service and food were first class our waitress was very attentive and dealt with our granddaughters requests efficiently and sympathetically. I thoroughly recommended this restaurant. We had a great evening.

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Maria B. • 1 review

November 30, 2022

6.5/10

Overall good, but nothing special. Nothing was really tasteful, felt like I went to supermarket rather than a restaurant. At the same time nothing to complain about.

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Brasserie Lutetia • Owner

Dear Mrs. B., Thank you for taking a few minutes of your time to evaluate and share your culinary experience at Brasserie Lutetia. Indeed, we take a particular interest in all your remarks and comments in order to constantly improve the quality of our services. We assure you that we have taken into consideration your comments related to the taste of our dish. Thank you again for choosing our establishment and we hope to have the pleasure of welcoming you again very soon on the Left Bank to erase this souvenir. Sincerely yours, Grégory Hazac - Restaurant Director

Frederic m. • 1 review

November 19, 2022

8/10

Very nice place. The food was excellent and the service very friendly. The menu is a bit simple but the desserts are excellent. The Baba au Rhum was exquisite.

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Brasserie Lutetia • Owner

Dear Frederic M., Thank you so much for taking a few minutes of your time to rate and comment your culinary experience at the Brasserie Lutetia. We are delighted to learn that you enjoyed our excellent food and our friendly service. Be assured that we well noted your remark about our menu in order to allow us to improve it. We will share your comment with Nicolas Guercio, our pastry chef and with the rest of our teams. It is indeed their greatest source of motivation as they strive to provide a bespoke experience. We would like to thank you again for choosing our establishment and we hope to see you again soon on the Left Bank! Sincerely yours, Grégory Hazac - Restaurant Director

Elaine J. • 6 reviews

October 13, 2022

10/10

Highly recommend this lovely Brasserie! Staff were great and food delicious

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Brasserie Lutetia • Owner

Dear Elaine J., Thank you so much for taking the time to rate and comment your culinary experience following your visit at the Brasserie Lutetia. We are delighted to learn that we met your expectation and you enjoyed our delicious food. We will share your comment with our team, it is their greatest source of motivation to provide a bespoke experience. We would like to thank you again for choosing our establishment and for your recommendation. We hope to see you again soon on the Left Bank! Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration

Harris M. • 4 reviews

September 30, 2022

6.5/10

Typical of restaurants and eateries attached to hotels or in alliance with hotels, this did not ignite my flame. Food quality was not bad but neither was it too-notch. It caters predominantly to the crowd that is influenced by brand rather than by performance. The prices are sky high and the service is average. Lots of firm but not as much substance. I ordered oysters on the half shell and escargots. I have experienced much better in many places at half the price. So if you want to see and be seen, you can give it a try. I certainly don’t intend to return. The only thing that stood out was the dessert: île flottante. Top notch.

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Brasserie Lutetia • Owner

Dear Mr. M., Thank you for taking a few minutes of your time to evaluate and share your culinary experience at Brasserie Lutetia. Indeed, we take a particular interest in all your remarks and comments in order to constantly improve the quality of our services. We assure you that we have taken into consideration your comments related to our service and the quality of our dish. Thank you again for choosing our establishment and we hope to have the pleasure of welcoming you again very soon on the Left Bank to erase this souvenir. Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration

Rowan R. • 2 reviews

August 25, 2022

10/10

This is a very good restaurant in a great location Highly recommended

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Brasserie Lutetia • Owner

Dear Rowan R., Thank you so much for taking the time to rate your culinary experience following your visit at the Brasserie Lutetia and share your recommendation. We are thrilled to read that we met your expectations and you enjoyed the location. We would like to thank you again for choosing our establishment and your recommendation. We hope to see you again soon on the Left Bank! Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration

Stephanie P. • 1 review

August 16, 2022

10/10

This was a last minute reservation on our trip to Paris. Very happy to have found it. Prawns, escargot, oysters and foie gras appetizers were delicious. We also enjoyed our lobster, fish and steak dinner. Good food, good ambience and attentive service. I would recommend.

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Brasserie Lutetia • Owner

Dear Stephanie P., Thank you so much for taking the time to rate your culinary experience following your visit at the Brasserie Lutetia and share your excellent rating. We are thrilled to read that you were happy to found us. We will definitely share your comments with our team because we are certain that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to thank you again for choosing our establishment and your recommendation. We hope to see you again soon on the Left Bank! Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration

David O. • 31 reviews

July 31, 2022

6/10

The food is not what you would expect. No good! Also not a good value.

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Brasserie Lutetia • Owner

Dear Mr. O-M., Thank you for choosing the Brasserie Lutetia and for your time about your culinary experience. We assure you that we have taken into consideration your comments related to our food in order to improve our service. We hope to have the pleasure of welcoming you again soon on the Left Bank to erase this souvenir. Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration

Suze M. • 1 review

July 15, 2022

10/10

Great venue. We loved the ambiance. Service couldn’t be faulted and the food was fantastic. Would definitely go back.

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Brasserie Lutetia • Owner

Dear Mrs. M., Thank you so much for your kind review and your recommendation - we are thrilled to read that you loved the ambiance and the service. We will share your comments with our team, they are their greatest source of motivation and encouragement. We would like to thank you again for choosing the Brasserie Lutetia and we will be delighted to welcome you soon on the Left Bank! Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration

Naoko M. • 30 reviews

June 18, 2022

6.5/10

Staffs are not attentive, and the service was extremely slow. We had our wine glass empty for most of the time. There was a lightning problem and it was uncomfortable to see lights flashing throughout our dinner. It was very embarrassing for an important dinner, while the quality of food was decent.

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Mirjam v. • 11 reviews

July 3, 2022

8/10

The food was very well prepared and the service was really kind.

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Brasserie Lutetia • Owner

Dear Madam v. D., Thank you very much indeed for choosing the Brasserie Lutetia and for your time to post these kind words following your culinary experience. We are thrilled to read that we have met your expectations. We will share your comments with our teams, they are their greatest source of motivation and encouragement. It will be our great pleasure to welcoming you back on the Left Bank. Sincerely yours, Grégory Hazac - Assistant Executive Manager Restauration