How is the quality of the cuisine rated at CHi LE MA +?

The quality of the food at CHi LE MA + is rated 8.8/10 by TheFork users.

How is the service rated at CHi LE MA +?

The service at CHi LE MA + is rated 8.9/10 by TheFork users.

How is the atmoshpere rated at CHi LE MA +?

The atmosphere at CHi LE MA + is rated 8.9/10 by TheFork users.

How is the noise level rated at CHi LE MA +?

The noise level at CHi LE MA + is rated 8/10 by TheFork users.

How is the waiting time rated at CHi LE MA +?

The waiting time at CHi LE MA + is rated 6.8/10 by TheFork users.

Reviews - CHi LE MA +

Name: CHi LE MA +
Address: Rue de Lausanne 137, Genève, 1202, Switzerland
Price range: CHF 38 (Prices have been provided by the restaurant)
Rating: 8.8

Reviews

8.8
of 10

Fabulous

1018 reviews

Ambience

8.8

Food

8.8

Service

8.9

Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

How do we calculate ratings?

Bedros N. • 3 reviews
January 18, 2026
10/10
Great evening!
CHi LE MA + • Owner
Hi Bedros! Wow, a perfect 10/10—thank you so much! 🎉 We’re so glad you had a great evening with us. Looking forward to seeing you again soon! CHi LE MA+ Customer Care
Rosie D. • 2 reviews
January 9, 2026
10/10
Everyone was so lovely Merci beacoup 💕💕
CHi LE MA + • Owner
Rosie, your heartfelt words are like a little ray of sunshine to us ☀️ Merci beaucoup—truly delighted that your time with us was so lovely, and your kindness means everything 💐
Arianna B. • 21 reviews
December 18, 2025
7.5/10
the food is good and the service generally good and quick, but this time it took ages to get the bill
CHi LE MA + • Owner
Dear Arianna, thank you so much for taking the time to share your feedback and for your 7.5/10 rating! We’re glad to hear you enjoyed our food and ambiance, and we sincerely apologize that it took too long to get your bill this time—this is not the standard of service we strive for. We’ve noted this issue and will work to improve our checkout process immediately to ensure a smoother experience for all guests. Best regards, CHi LE MA+ Customer Care
feifan X. • 8 reviews
December 16, 2025
10/10
Every plat is so amazing
CHi LE MA + • Owner
Thank you so much Ms. Xiang! It is greatly appreciated. It’s our honor to have the chance to see you again. 😊🤝 CHi LE MA+ Customer Care
Leonardo M. • 246 reviews
December 10, 2025
9/10
Ambiance and service are nice, but food not at the same level. Value for money is ok only if you get the 50% reduction.
CHi LE MA + • Owner
Hi Leonardo, Thanks so much for taking the time to share your feedback—we really appreciate you letting us know about your experience! We’re glad you loved the ambiance and service, but we’re sorry the food didn’t meet your expectations. That’s definitely not the standard we aim for, and we’ll be passing this along to our kitchen team to make improvements. We also hear you about the value for money note—we’ll keep that in mind as we review our offerings. Thanks again for your honesty, and we hope to have the chance to impress you with a better meal next time! Best, CHi LE MA+ Customer Care
Andrew R. • 11 reviews
December 5, 2025
10/10
Excellent food, friendly service, and a lovely place to eat. Will come back!
CHi LE MA + • Owner
Dear Andrew, Thank you so much for your wonderful review! We are absolutely delighted to hear that you enjoyed our food, appreciated our friendly service, and found our restaurant charming. Your kind words mean the world to our team—we take great pride in crafting delicious dishes and providing warm, welcoming experiences for every guest. It brings us so much joy to know we made your visit special. We are already looking forward to welcoming you back soon, warmest regards from all of us at CHi LE MA+. Best wishes, CHi LE MA+ Customer Care
Dina h. • 33 reviews
December 5, 2025
9/10
It was a pleasant time for Business lunch. The service was good and ambiance is nice. The value for money was a little over priced. However in overall it was a memorable moment.
CHi LE MA + • Owner
Dear Dina, Thank you so much for your review and the helpful comment. It’s greatly appreciated. That’s valuable advice for us to improve. We’d pay attention to it and try to get your next review as 10/10😁🤝 Have a great weekend! Best regards, CHi LE MA+ Customer Care
feifan X. • 8 reviews
December 5, 2025
10/10
food tastes so original and nice, the environment is also elegant
CHi LE MA + • Owner
Dear Ms. Xiang, We are truly honored and overjoyed by your 10/10 review. Your kind words about our authentic gastronomy and elegant ambiance mean the world to our entire team. Chinese gastronomy is a profound, time-honored treasure of our culture, embodying centuries of culinary wisdom, diverse regional flavors, and an inherent harmony of taste and tradition that we deeply cherish. At our restaurant, we strive to simply restore the true essence of Chinese cuisine—not to reinvent it, but to honor its heritage by presenting its original elegance and authentic flavors as they have been refined over generations. It brings us immense joy to know that you felt this authenticity and appreciated the profound beauty of our culinary heritage through your dining experience. Thank you for your heartfelt support—it inspires us to continue upholding the highest standards of excellence in every dish we serve. With sincere gratitude, CHi LE MA+ Customer Care
Uday r. • 7 reviews
November 22, 2025
9/10
Great atmosphere and food was very tasty.
CHi LE MA + • Owner
Thank you so much for your kind words! It’s greatly appreciated!. Best wishes, CHi LE MA Customer Care
Adam K. • 4 reviews
November 10, 2025
2.5/10
I was supposed to pay 32CHF for my dish and after discount it was 16CHF and it was basically Chinese instant noodles from supermarket… but supermarket would be tasting better… this was just terrible… and service also wasn’t that good on the other hand restaurant is kind of nice
CHi LE MA + • Owner
Subject: Thank you for your feedback Dear Adam, We’ve noticed your review. We take all feedback seriously and value the opportunity to clarify for all guests. The dish you referenced is You Po Noodles, an authentic specialty from Shaanxi, China. It is distinctly different from instant varieties. We are proud to share this traditional flavour with Geneva, understanding that it represents a unique taste experience that can be a challenge for first-time tryers—it may be an adventure for some, but not for all. We appreciate your comment on the price. Our long-term 50% dinner discount allows us to offer this special noodle dish at 16 CHF, which we believe provides outstanding value in Geneva. We stand firmly behind the quality and authenticity of our food and the professionalism of our service. We are committed to providing a genuine dining experience to all our guests. Sincerely, CHi LE MA International Customer Care
Chris D. • 5 reviews
November 12, 2025
10/10
Easy to book, 50% discount, lovely clean restaurant, excellent service and delicious food !
CHi LE MA + • Owner
Dear Chris, Thank you so much for your wonderful 10/10 review! 🥰 We’re truly delighted that you had a great experience—from the easy booking of our 50% off deal to the clean space, excellent service, and food. Your kind words mean the world to our team. We feel so grateful to have you as our guest, and wish you all the joy and happiness ahead! Welcome to come and enjoy again! Warm regards, CHi LE MA+ Customer Care
Valerio Z. • 6 reviews
November 6, 2025
9.5/10
Robot waiter was really fun
CHi LE MA + • Owner
Dear Valerio, Thank you so much for the high rating and for loving our robot😊 It truly encourages us. We firmly uphold a simple mission: to create pure joy for our guests **who truly appreciate** great food and innovative experiences. Seeing that this resonates with you is our greatest reward. We sincerely look forward to welcoming you back and providing you with excellent food and delightful moments once again. CHi LE MA+ Customer Care
Sam C. • 22 reviews
November 8, 2025
8.5/10
The food quality is good but the prices are rather high and the quantity is also less , overall it’s just ok
CHi LE MA + • Owner
Dear Sam, Thank you so much for your wonderful comments on our food quality! We're thrilled you enjoyed it. Regarding your note on pricing, we'd like to gently point out that your review might be based on the standard menu price. However, we frequently run promotions and offer substantial discounts. When you factor in the discount we consistently provide, we believe you'll find the actual amount paid offers remarkable value for the quality experienced. We hope this clarifies things and look forward to serving you again with even greater perceived value! Best wishes, CHi LE MA+ Customer Care
Philip L. • 75 reviews
November 8, 2025
10/10
First time at Chi Le Ma. Nice setting & modern Asian taste. Kudos to the little robot bringing the plates.
CHi LE MA + • Owner
Dear Philip, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your experience with us—your satisfaction means the world to our team. Welcome back for another delicious meal! CHi LE MA+ Customer Care
Muhammad Ahsan A. • 10 reviews
October 31, 2025
4/10
Horrible service and attitude. Small portions. Extremely expensive for what is being provided.
CHi LE MA + • Owner
Dear Muhammad Ahsan A., We’ve taken the time seriously to review your feedback but respectfully disagree with your claims of "horrible service and attitude" and "extremely expensive". While we value all feedback, your allegations do not align with our consistent service standards and fair Geneva pricing—recognized by the vast majority of our guests. Notably, we checked our records for the relevant date and found no incidents matching your description. Please share a copy of your receipt via email at info.chilema@gmail.com to verify details and allow us to cross-reference for the purpose to help locate the problem. Our team stands behind our transparent, quality service (backed by countless positive reviews) and pricing that reflects premium local ingredients. Thank you for your feedback, which motivates us to keep improving. Thank you! Best regards, CHi LE MA International Customer Care
Cecille M. • 1 review
October 20, 2025
9/10
Waitress are very accommodating. Delicious food
CHi LE MA + • Owner
Thank you for your kind words. We’re glad you enjoyed both the service and the food. Best regards, CHi LE MA + Customer Care
Massimo M. • 5 reviews
October 18, 2025
6/10
The menu is a rip off, prices are inflated so that they can offer you 50% discount and it’s still too expensive for what you get. Supposedly Asian, but Thai part of the menu not authentic. Chinese dishes ok, but not great either
CHi LE MA + • Owner
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. Our menu brings together recipes from several Asian regions, prepared with Swiss-sourced ingredients, which may differ from traditional Thai flavors. We’ll review your comments with our chef to keep improving. Please feel free to contact us at info.chilema@gmail.com if you’d like to share more details about your visit. Best regards, CHi LE MA + Customer Care
Sandra S. • 6 reviews
October 10, 2025
10/10
Amazing food !
CHi LE MA + • Owner
Thank you for your kind review. We’re delighted that you enjoyed the food. Best regards, CHi LE MA + Customer Care
Tatiana P. • 31 reviews
October 16, 2025
9/10
The service is super friendly! The food is good and reasonably priced.
CHi LE MA + • Owner
Thank you very much for your kind words! We’re glad you enjoyed both our service and food. Your feedback means a lot to our team. Best regards, CHi LE MA + Customer Care
Sabas M. • 181 reviews
October 10, 2025
10/10
Delicious asian food, including chinese, korean, japanese specialties. Great service, quick and kind. Very nice environment.
CHi LE MA + • Owner
Thank you so much for your kind words! We're glad you enjoyed the food variety, service, and atmosphere. Hope to welcome you again soon. Best regards, CHi LE MA + Customer Care
Sandra S. • 6 reviews
September 23, 2025
9/10
Excellent food! As usual !
CHi LE MA + • Owner
Thank you for your kind feedback. We’re delighted to hear you always enjoy our food. Best regards, CHi LE MA + Customer Care
Peter E. O. • 12 reviews
October 1, 2025
9.5/10
They went the extra mile to create a birthday ambience and environment, making the evenning a memorable one for the family celebrations.
CHi LE MA + • Owner
Thank you very much for your kind words. We are delighted to know that our efforts helped make your family celebration memorable. — Best regards, CHi LE MA + Customer Care
Gemini L. • 3 reviews
September 29, 2025
10/10
A friend recommended this place and it didn’t disappoint. Tasty food, relaxed vibe, and nice service. Will definitely come back.
CHi LE MA + • Owner
Thank you for sharing your experience. We’re glad the recommendation met your expectations and that you enjoyed the food, atmosphere, and service. Best regards, CHi LE MA + Customer Care
Caroline S. • 2 reviews
September 10, 2025
8/10
Good & drinks are good. Robot is fun. The ambiance and decor need improvement
CHi LE MA + • Owner
Thank you for your feedback. We’re glad you enjoyed the food, drinks, and our service robot. Your suggestion about improving the ambiance and decor is well noted and will be reviewed by our team. Best regards, CHi LE MA + Customer Care
Cherry W. • 4 reviews
September 1, 2025
2/10
Extremely poor, we waited for hours and no one come to serve us. The quality of the food is very bad, the portion of the food is very small.
CHi LE MA + • Owner
针对Cherry W. 这条抹黑动机明显的评价，我们向大家说明三点： 1. 评价提及的9月1日的“消费”，却在一个月之后才发表此“评价”，且未提供任何依据。 2. 我们门店有明确服务标准，顾客进门后立刻有服务员前来引座，入座后随即呈上菜谱。而Cherry W. 所称“等待几小时还没有服务员前来服务”，与运营实际严重不符，更是严重违背常识，相信大家能够判断，此情况绝无可能。而且，更为吊诡的是，Cherry W. 在“等待几个小时还没有服务员前来服务”的情况下，依然在我们餐厅用餐，并声称“食物很差、份量很小”……相信大家心里已经有了判断。 3. 瑞士是严格法治国家，污蔑诽谤已涉嫌刑事犯罪，我们已完整留存证据，将保留进一步追究其法律责任的权力。同行竞争很正常，但是，唯有坚守正道、秉承健康的价值观，深耕自身品质与服务，才可能长久发展。而将精力耗费在诋毁他人上，既无关提升自身，更触碰法律红线涉嫌刑事犯罪。我们始终专注于做好每一份菜品，近期推出的新品套餐更是收获了不少顾客的喜爱，欢迎大家前来品鉴，若发现服务或菜品有任何不足，欢迎随时指出，我们不仅会立即调整改进，而且我们深知，大家的指正对我们的改进非常有帮助，所以为表达谢意，我们定会为提出宝贵建议的顾客呈上馈赠，以表感恩。感谢大家的支持与监督！
Anna M. • 24 reviews
September 26, 2025
10/10
Excellent food for a good price in modern restaurant with excellent service
CHi LE MA + • Owner
Thank you so much for your wonderful feedback. We’re delighted that you enjoyed both the food and the service, and we look forward to welcoming you back soon. — Best regards, CHi LE MA + Customer Care
Mike Q. • 73 reviews
September 19, 2025
6/10
Friendly staff, but a bit slow (1h to recieve our food). The portion for the dishes were quite small.. But what was more shocking were the prices. It's like they doubled the price of everything on the menu, and when you apply the fork's 50% discount you get the "normal" price. Most of the dish prices were around 40 chf (39 chf for a fried rice?). I bet you don't have the same menu if you go there without the fork's disscount.
CHi LE MA + • Owner
Thank you for sharing your experience. We’re sorry the waiting time felt long and that the portions didn’t meet your expectations. This is actually the first time we’ve received such feedback about portion sizes, and if mentioned during your visit we would have gladly offered complimentary items on the spot. Regarding the prices, please note that even at regular menu rates we remain at the lower end compared with other high-end Chinese restaurants in Geneva. On your visit, you were also upgraded free of charge to our large VIP private room, and with The Fork’s 50% offer the value is among the most competitive in town. We appreciate your comments and will continue working on improving speed and consistency. We hope to welcome you back soon. — Best regards, CHi LE MA + Customer Care
Catherine A. • 1 review
September 17, 2025
10/10
The waitress was amazing great service great food
CHi LE MA + • Owner
Thank you so much for your kind words 🙏. We are thrilled that you enjoyed both the service and the food. Your feedback is a wonderful encouragement for our team, and we look forward to welcoming you back soon. Best regards, CHi LE MA + Customer Care
Mila M. • 10 reviews
August 26, 2025
9/10
It took a lot of time but it was very delicious!
CHi LE MA + • Owner
Thank you for your feedback. We are delighted that you enjoyed the food, even if the waiting time was longer than expected. Your remark is well noted and will help us improve the speed of service. We hope to welcome you again soon for an even smoother experience. Feel free to contact us at this email for any feedback or suggestions, we would be happy to hear from you. 📧 info.chilema@gmail.com Best regards, CHi LE MA + Customer Care
Mehdi F. • 9 reviews
September 18, 2025
8.5/10
The daily menu is tasty and a good deal! However, a bit disappointed that the noodles and meat were a bit overcooked and hard on a few parts and the waiter forgot to bring the water I asked. Anyway, overall I enjoyed the experience and I will definitely come back!
CHi LE MA + • Owner
Thank you very much for your constructive feedback. We are glad that you enjoyed our daily menu and found it a good deal. We take note of your comments regarding the noodles, meat, and the forgotten water, and will work with the team to improve. We look forward to welcoming you back soon for an even better experience. 📧 info.chilema@gmail.com Best regards, CHi LE MA + Customer Care
Luigi M. • 14 reviews
September 4, 2025
10/10
Everything was perfect: the place was very clean, the staff friendly, and the food excellent. The only downside is that the menu chosen during the booking as part of the "The Fork" offer should be available to select from the entire menu.
CHi LE MA + • Owner
Thank you very much for your positive feedback. We are delighted that you enjoyed the cleanliness of the restaurant, the friendliness of the staff, and the quality of the food. We hope to welcome you again soon for another perfect experience. 📧 info.chilema@gmail.com Best regards, CHi LE MA + Customer Care
Arnaud B. • 8 reviews
August 26, 2025
10/10
Great atmosphere and Food is excellent. Go and meet Lola (the robot).
CHi LE MA + • Owner
Thank you very much for your kind words. We are delighted that you enjoyed the atmosphere, the food, and also Lola, our robot. We look forward to welcoming you again soon. Best regards, CHi LE MA + Customer Care
Nabile M. • 5 reviews
August 19, 2025
9.5/10
Very nice ambience. Stylish restaurant. Good choice of dishes on the menu. I noticed there were quite a few dishes I had seen in the menu on the website that were not on the menu in the restaurant.
CHi LE MA + • Owner
Thank you for your kind words. We are glad you enjoyed the ambience, the style of our restaurant, and the menu selection. Regarding the dishes you saw on the website but not in the restaurant, we update our menu regularly and sometimes certain items are temporarily unavailable. We appreciate your understanding and look forward to welcoming you again soon. Best regards, CHi LE MA + Customer Care
Rahim H. • 56 reviews
August 15, 2025
10/10
Good food
CHi LE MA + • Owner
Thank you for your review. We’re happy you enjoyed the food. Best regards, CHi LE MA + Customer Care
Alice P. • 4 reviews
August 14, 2025
6/10
The place is beautiful but the food was not great and the service was very slow, which is annoying when it is lunch time.
CHi LE MA + • Owner
Thank you for sharing your feedback. We are sorry that the food and service did not meet your expectations, especially during the busy lunch period. Your comments are well noted and will be shared with the team to improve both speed and quality. We hope to have the chance to welcome you again and provide a better experience. Feel free to contact us at this email for any feedback or suggestions, we would be happy to hear from you. 📧 info.chilema@gmail.com Best regards, CHi LE MA + Customer Care
Paul R. • 3 reviews
August 9, 2025
9.5/10
Geneva prices of course, but excellent range of tasty food, a very high standard of decor and cleanliness. Very pleasant and professional waiting staff dressed. I had a delicious lychee and hibiscus flower cocktail. Oh and a cute robot that brings out the food. All in all, a great place, to which I will return :)
CHi LE MA + • Owner
Thank you for your detailed feedback. We are delighted that you enjoyed the variety of our dishes, the high standards of decor and cleanliness, as well as the professionalism of our team. We look forward to welcoming you again soon at CHi LE MA +. Best regards, CHi LE MA + Customer Care
Kathia A. • 3 reviews
August 8, 2025
9.5/10
the robot singing happy birthday to my son was the highlight.
CHi LE MA + • Owner
We’re so happy to know the robot’s birthday song made your son’s day special. Thank you for sharing this lovely moment with us. Best regards, CHi LE MA + Customer Care
Abdullah A. • 3 reviews
August 9, 2025
5.5/10
Half of the food is not available!! They mentioned Thai food and not a single dish is Thai. It is Chinese Asian food only. They shouldn't mislead customers but having fake pictures then they tell you, 'some pictures are jot available'. Bad strategy and I can give some credit for the service only. Will not visit again for sure,
Ester H. • 7 reviews
August 8, 2025
9/10
The staff were friendly, and the portions were generous—enough for two people. We booked separately to take advantage of the 50% discount, but they kindly invited us to join our tables together as a family. That thoughtful gesture really stood out. The food was delicious, and the robot service added a fun and unique touch to the whole experience.
CHi LE MA + • Owner
Thank you so much for your detailed and thoughtful review. We’re truly glad that you enjoyed the food, our team’s hospitality, and the robot service. It means a lot to us that you noticed the small gestures from our staff — we’ll be sure to share your kind words with them. Best regards, CHi LE MA + Customer Care
Marta L. • 16 reviews
August 7, 2025
4/10
Terrible service, and quality of food not great, portions small and prices crazy high. Never back!