CHi LE MA +
For You
Reviews
8.8of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Leonardo M. • 239 reviews
December 10, 2025
9/10Ambiance and service are nice, but food not at the same level. Value for money is ok only if you get the 50% reduction.
CHi LE MA + • Owner
Hi Leonardo, Thanks so much for taking the time to share your feedback—we really appreciate you letting us know about your experience! We’re glad you loved the ambiance and service, but we’re sorry the food didn’t meet your expectations. That’s definitely not the standard we aim for, and we’ll be passing this along to our kitchen team to make improvements. We also hear you about the value for money note—we’ll keep that in mind as we review our offerings. Thanks again for your honesty, and we hope to have the chance to impress you with a better meal next time! Best, CHi LE MA+ Customer Care
Andrew R. • 11 reviews
December 5, 2025
10/10Excellent food, friendly service, and a lovely place to eat. Will come back!
CHi LE MA + • Owner
Dear Andrew, Thank you so much for your wonderful review! We are absolutely delighted to hear that you enjoyed our food, appreciated our friendly service, and found our restaurant charming. Your kind words mean the world to our team—we take great pride in crafting delicious dishes and providing warm, welcoming experiences for every guest. It brings us so much joy to know we made your visit special. We are already looking forward to welcoming you back soon, warmest regards from all of us at CHi LE MA+. Best wishes, CHi LE MA+ Customer Care
Dina h. • 31 reviews
December 5, 2025
9/10It was a pleasant time for Business lunch. The service was good and ambiance is nice. The value for money was a little over priced. However in overall it was a memorable moment.
CHi LE MA + • Owner
Dear Dina, Thank you so much for your review and the helpful comment. It’s greatly appreciated. That’s valuable advice for us to improve. We’d pay attention to it and try to get your next review as 10/10😁🤝 Have a great weekend! Best regards, CHi LE MA+ Customer Care
feifan X. • 7 reviews
December 5, 2025
10/10
food tastes so original and nice, the environment is also elegant
CHi LE MA + • Owner
Dear Ms. Xiang, We are truly honored and overjoyed by your 10/10 review. Your kind words about our authentic gastronomy and elegant ambiance mean the world to our entire team. Chinese gastronomy is a profound, time-honored treasure of our culture, embodying centuries of culinary wisdom, diverse regional flavors, and an inherent harmony of taste and tradition that we deeply cherish. At our restaurant, we strive to simply restore the true essence of Chinese cuisine—not to reinvent it, but to honor its heritage by presenting its original elegance and authentic flavors as they have been refined over generations. It brings us immense joy to know that you felt this authenticity and appreciated the profound beauty of our culinary heritage through your dining experience. Thank you for your heartfelt support—it inspires us to continue upholding the highest standards of excellence in every dish we serve. With sincere gratitude, CHi LE MA+ Customer Care
Uday r. • 7 reviews
November 22, 2025
9/10Great atmosphere and food was very tasty.
CHi LE MA + • Owner
Thank you so much for your kind words! It’s greatly appreciated!. Best wishes, CHi LE MA Customer Care
Adam K. • 4 reviews
November 10, 2025
2.5/10
I was supposed to pay 32CHF for my dish and after discount it was 16CHF and it was basically Chinese instant noodles from supermarket… but supermarket would be tasting better… this was just terrible… and service also wasn’t that good on the other hand restaurant is kind of nice
CHi LE MA + • Owner
Subject: Thank you for your feedback Dear Adam, We’ve noticed your review. We take all feedback seriously and value the opportunity to clarify for all guests. The dish you referenced is You Po Noodles, an authentic specialty from Shaanxi, China. It is distinctly different from instant varieties. We are proud to share this traditional flavour with Geneva, understanding that it represents a unique taste experience that can be a challenge for first-time tryers—it may be an adventure for some, but not for all. We appreciate your comment on the price. Our long-term 50% dinner discount allows us to offer this special noodle dish at 16 CHF, which we believe provides outstanding value in Geneva. We stand firmly behind the quality and authenticity of our food and the professionalism of our service. We are committed to providing a genuine dining experience to all our guests. Sincerely, CHi LE MA International Customer Care
Chris D. • 5 reviews
November 12, 2025
10/10Easy to book, 50% discount, lovely clean restaurant, excellent service and delicious food !
CHi LE MA + • Owner
Dear Chris, Thank you so much for your wonderful 10/10 review! 🥰 We’re truly delighted that you had a great experience—from the easy booking of our 50% off deal to the clean space, excellent service, and food. Your kind words mean the world to our team. We feel so grateful to have you as our guest, and wish you all the joy and happiness ahead! Welcome to come and enjoy again! Warm regards, CHi LE MA+ Customer Care
Valerio Z. • 5 reviews
November 6, 2025
9.5/10Robot waiter was really fun
CHi LE MA + • Owner
Dear Valerio, Thank you so much for the high rating and for loving our robot😊 It truly encourages us. We firmly uphold a simple mission: to create pure joy for our guests **who truly appreciate** great food and innovative experiences. Seeing that this resonates with you is our greatest reward. We sincerely look forward to welcoming you back and providing you with excellent food and delightful moments once again. CHi LE MA+ Customer Care
Sam C. • 22 reviews
November 8, 2025
8.5/10The food quality is good but the prices are rather high and the quantity is also less , overall it’s just ok
CHi LE MA + • Owner
Dear Sam, Thank you so much for your wonderful comments on our food quality! We're thrilled you enjoyed it. Regarding your note on pricing, we'd like to gently point out that your review might be based on the standard menu price. However, we frequently run promotions and offer substantial discounts. When you factor in the discount we consistently provide, we believe you'll find the actual amount paid offers remarkable value for the quality experienced. We hope this clarifies things and look forward to serving you again with even greater perceived value! Best wishes, CHi LE MA+ Customer Care
Philip L. • 74 reviews
November 8, 2025
10/10First time at Chi Le Ma. Nice setting & modern Asian taste. Kudos to the little robot bringing the plates.
CHi LE MA + • Owner
Dear Philip, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your experience with us—your satisfaction means the world to our team. Welcome back for another delicious meal! CHi LE MA+ Customer Care
Muhammad Ahsan A. • 10 reviews
October 31, 2025
4/10Horrible service and attitude. Small portions. Extremely expensive for what is being provided.
CHi LE MA + • Owner
Dear Muhammad Ahsan A., We’ve taken the time seriously to review your feedback but respectfully disagree with your claims of "horrible service and attitude" and "extremely expensive". While we value all feedback, your allegations do not align with our consistent service standards and fair Geneva pricing—recognized by the vast majority of our guests. Notably, we checked our records for the relevant date and found no incidents matching your description. Please share a copy of your receipt via email at info.chilema@gmail.com to verify details and allow us to cross-reference for the purpose to help locate the problem. Our team stands behind our transparent, quality service (backed by countless positive reviews) and pricing that reflects premium local ingredients. Thank you for your feedback, which motivates us to keep improving. Thank you! Best regards, CHi LE MA International Customer Care
Cecille M. • 1 review
October 20, 2025
9/10Waitress are very accommodating. Delicious food
CHi LE MA + • Owner
Thank you for your kind words. We’re glad you enjoyed both the service and the food. Best regards, CHi LE MA + Customer Care
Massimo M. • 5 reviews
October 18, 2025
6/10The menu is a rip off, prices are inflated so that they can offer you 50% discount and it’s still too expensive for what you get. Supposedly Asian, but Thai part of the menu not authentic. Chinese dishes ok, but not great either
CHi LE MA + • Owner
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. Our menu brings together recipes from several Asian regions, prepared with Swiss-sourced ingredients, which may differ from traditional Thai flavors. We’ll review your comments with our chef to keep improving. Please feel free to contact us at info.chilema@gmail.com if you’d like to share more details about your visit. Best regards, CHi LE MA + Customer Care
Sandra S. • 6 reviews
October 10, 2025
10/10Amazing food !
CHi LE MA + • Owner
Thank you for your kind review. We’re delighted that you enjoyed the food. Best regards, CHi LE MA + Customer Care
Tatiana P. • 30 reviews
October 16, 2025
9/10The service is super friendly! The food is good and reasonably priced.
CHi LE MA + • Owner
Thank you very much for your kind words! We’re glad you enjoyed both our service and food. Your feedback means a lot to our team. Best regards, CHi LE MA + Customer Care
Sabas M. • 179 reviews
October 10, 2025
10/10
Delicious asian food, including chinese, korean, japanese specialties. Great service, quick and kind. Very nice environment.
CHi LE MA + • Owner
Thank you so much for your kind words! We're glad you enjoyed the food variety, service, and atmosphere. Hope to welcome you again soon. Best regards, CHi LE MA + Customer Care
Sandra S. • 6 reviews
September 23, 2025
9/10Excellent food! As usual !
CHi LE MA + • Owner
Thank you for your kind feedback. We’re delighted to hear you always enjoy our food. Best regards, CHi LE MA + Customer Care
Peter E. O. • 12 reviews
October 1, 2025
9.5/10They went the extra mile to create a birthday ambience and environment, making the evenning a memorable one for the family celebrations.
CHi LE MA + • Owner
Thank you very much for your kind words. We are delighted to know that our efforts helped make your family celebration memorable. — Best regards, CHi LE MA + Customer Care
Gemini L. • 3 reviews
September 29, 2025
10/10
A friend recommended this place and it didn’t disappoint. Tasty food, relaxed vibe, and nice service. Will definitely come back.
CHi LE MA + • Owner
Thank you for sharing your experience. We’re glad the recommendation met your expectations and that you enjoyed the food, atmosphere, and service. Best regards, CHi LE MA + Customer Care
Caroline S. • 2 reviews
September 10, 2025
8/10
Good & drinks are good. Robot is fun. The ambiance and decor need improvement
CHi LE MA + • Owner
Thank you for your feedback. We’re glad you enjoyed the food, drinks, and our service robot. Your suggestion about improving the ambiance and decor is well noted and will be reviewed by our team. Best regards, CHi LE MA + Customer Care
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