CHi LE MA +
For You
Reviews
8.9/10
Ratings and reviews can only be left by guests who have booked with TheFork.
All reviews
10
Light and airy dining space. Very attentive service. Good food with the Fork discount.
CHi LE MA +Dear Christine, Thank you for your wonderful review. We’re delighted to hear that you enjoyed the light and airy atmosphere, as well as the attentive service. It’s also great to know that you appreciated the food and your experience with The Fork — we’re glad it added to your visit. You are always very welcome at our restaurant, and we look forward to welcoming you again. CHi LE MA Customer Care
10
The service robot that goes around the restaurant :-)
CHi LE MA +Dear Bernhard, Thank you so much for your perfect 10/10 rating and your lovely comment about our service robot! We're thrilled you enjoyed your visit with us. CHi LE MA Customer Care
9.5
Was a lovely evening, great service and tasty fare. There were 5 of us and so we sat at a round table with one of those "Lazy Susan" rotating central table sections, to be able to share dishes which is always nice. All really lovely, including the quirky cat robot that carried our dishes too and from our table.
CHi LE MA +Dear laura, Thank you very much for your wonderful 9.5/10 review — we truly appreciate your kind words. We’re delighted to hear that you had such a lovely evening with us and enjoyed both the food and the service. Sharing dishes around the table is at the heart of the experience we aim to create, and we’re glad you enjoyed the round table setting. It’s also great to know that our little robot added a fun and memorable touch to your visit 😊 You are always very welcome at our restaurant — thank you. CHi LE MA Customer Care
9.0
Very nice restaurant, good food and ambience. I think it is a bit overpriced, all the rest is ok.
CHi LE MA +Dear Marcus, We are so glad to hear you enjoyed the ambiance and our service, and we truly appreciate your feedback. We work hard to source high-quality ingredients and maintain the attentive service you experienced, which we believe reflects the value we offer. Thank you again for taking the time to share your thoughts with us. You are always very welcome at our restaurant, and we look forward to welcoming you again. Best regards, CHi LE MA Customer Care
5.5
The interior really is quite nice-credit where it's due. But then the experience slowly drifts into that familiar territory of "Ah, so that's the catch." We booked with a special Fork discounted arrangement, only to discover that the best dishes had myseriously migrated to the "not included" section and were discreetly tucked away at the back of the menu. Very convenient. We did mange to order some discounted alternative dishes. The were.... fine. Portions wer fine. Everything was fine. Nothing extra, nothing memorable-just frine. Meanwhile, the regular menu prices seem to have been calculated using a very optimistic view of reality, roughly double what they should be. The delivery robot is adorable, but unfortunately it can't compensate for the glacial service pace. Two waiters for the entire room is ambitious, to put it politely. The lady at the entrance could perhaps consider helping out. That's all that fits here, I could add about water, bathroom and coffee. Goolge has more.
6.0
The waiter didn’t inform us before ordering that forks discount (40%) is only limited to a hidden menu. But the previous week when we came, it was the full menu. They admit it’s their fault but with no make up action proposed. So we ended up paying the full price.
9.0
Good
CHi LE MA +Thank you Niko! Welcome back 🤝
6.0
The place was cozy. Servers are smiley
CHi LE MA +Dear Lea, Thank you so much for your kind words about our cozy spot and smiling staff—we’re so glad you loved those bits! 😅 We’re just a little confused why just 6/10 score, though. CHi LE MA Customer Care
10
Great restaurant! Food was delicious and the place was very tastefully decorated. Polite and efficient service.
CHi LE MA +Dear client, Thank you so much for your wonderful 10/10 review! We’re thrilled to hear you enjoyed our delicious food, tasteful decor, and polite, efficient service. Your kind words mean a great deal to our entire team. CHi LE MA Customer Care
9.5
Excellent
CHi LE MA +Dear Eric, Thank you so much for your wonderful review and the generous 9.5/10 rating! We are absolutely thrilled to hear that you enjoyed the food and service so much. It means a great deal to our team to know that we were able to create a memorable dining experience for you. We truly appreciate your feedback and look forward to the possibility of welcoming you back in the future. CHi LE MA Customer Care
7.0
Food was good. Service was slower than the time advised by the waiter. What gave me mix feelings was the campaign to get 5 stars in Google for a free moshi. I wonder to what extent this violates Google’s rating policy by misrepresenting customers feedback. It’s the Wild West - less about quality orientation and all about fake empirical evidence.
CHi LE MA +Dear Susy, Thank you for taking the time to share your honest feedback. We appreciate your kind words about our food, and we take your thoughts on our service very seriously. Your input will help us improve and do better. We are always grateful to every customer who takes the time to leave a review. Positive reviews inspire us to keep improving, and constructive feedback gives us the motivation to correct and grow. We truly appreciate the time our customers have spent. We believe our customers’ honesty and self-respect will not be swayed by such a small token. Just like you, our customers always share their true thoughts, and no one would leave insincere comments because of such a modest token. Thank you for your understanding and for taking the time to write this review. Warm regards, CHi LE MA Customer Care
10
The service was swift and polite. Atmosphere was pleasant. Kids enjoyed the robot.
CHi LE MA +Dear Philippe, Thank you so much for your wonderful 10/10 review! We are thrilled to hear that you enjoyed our swift and polite service, as well as the pleasant atmosphere. It brings us great joy to know that the kids loved our robot too. We truly appreciate your kind words and look forward to welcoming you back soon. CHi LE MA Customer Care
10
Food is too European, not typical Asian enough. We were four and share the same review. However the manager was so nice and helpful than it brightened our experience. The interior design, global cleanliness and food menu presentation is a big plus!
CHi LE MA +Dear Émilie, Thank you so much for taking the time to share your detailed feedback with us. We truly appreciate your honesty regarding the European influence in our menu, and we will take your observation into careful consideration as we continue to refine our offerings. It brings us great joy to hear that our manager’s kindness and helpfulness brightened your experience, and that you were impressed by our interior design, cleanliness, and menu presentation. We are proud of our team’s dedication to creating a welcoming and polished environment for our guests. Thank you again for your support and for sharing your thoughts with us. CHi LE MA Customer Care
10
excellent food and service. wide variety of Asian cuisine. Professionalism and friendliness of staff. Quiet and nice ambience
CHi LE MA +Dear Peter, Thank you so much for your perfect 10/10 review! We are absolutely delighted to hear that you enjoyed our wide variety of Asian cuisine, the professionalism and friendliness of our staff, and the quiet, pleasant ambiance of our restaurant. It is truly rewarding to know that your experience was excellent in every way. CHi LE MA+ Customer Care
8.5
Good authentic Chinese food
CHi LE MA +Dear Tuck, Thank you for taking the time to share your experience. We are delighted to hear you enjoyed our authentic Chinese food and the warm ambiance. Your kind words inspire our team to keep delivering the best dining experience. We look forward to serving you again! Warm regards, CHi LE MA Customer Care
10
the pork was very nice
CHi LE MA +Dear Yiwen, Thank you so much for your perfect 10/10 rating and your kind words about our pork dish! We are thrilled to hear you enjoyed your meal with us. CHi LE MA+ Customer Care
9.0
Very nice place, good food, great service.
CHi LE MA +Thank you very much 😊
10
very nice and clean space, friendly staff, and delicious food.
CHi LE MA +Hi Alvaro, Thank you so much for your amazing 10/10 review! We are thrilled to hear that you enjoyed our clean space, friendly staff, and delicious food. Your kind words mean the world to our team, and we're so happy we could provide you with such a great experience. Best regards, CHi LE MA+ Customer Care
10
Food is very good, place is neat and clean, impeccable service. Look for the robot!
CHi LE MA +Hi Arnaud, Wow, thank you for the perfect 10/10 rating! We’re thrilled to hear you loved the food, appreciated the clean environment, and that our service lived up to your standards. It’s great to see our robot caught your eye too—it’s a fun addition we’re always happy to hear about. We really value your feedback and are so glad you had such a positive experience. Hope to see you again soon. All the best, CHi LE MA+ Customer Care
10
Excellent food and very nice stuff
CHi LE MA +Hi Gitana, Thank you for your fantastic 10/10 review! We’re so happy to hear you loved the food and that our team made you feel welcome. It’s reviews like yours that make all our hard work worth it. Best regards, CHi LE MA+ Customer Care
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