Reviews - Giotto al Bristol Palace
Reviews
9.2/10
Ratings and reviews can only be left by guests who have booked with TheFork.
All reviews
10
Great food service and ambiance
Giotto al Bristol PalaceDear Nicotera, we are sincerely pleased to learn that your experience at our Giotto Restaurant was a pleasant one. We would love to welcome you again for another memorable culinary experience. Kind regards, Eleonora Olandesi Guest Relations Specialist
9.0
We shared the Paganini Ravioli with white Ragout as a starter and the French Racks’ rack of lamb* in herb panure, seasonal flan and raspberry coulisse for our main dish. Food tasted good at dinner, but later that night did not agree with us after all. Not really sure what triggered the discontent, but we were both experiencing unpleasantness overnight from our dinner.
Giotto al Bristol PalaceDear Morgan, we sincerely thank you for choosing our restaurant. While we are pleased to know you enjoyed the flavors of our Paganini Ravioli and the rack of lamb, we are deeply sorry to hear that you both felt unwell later that evening. Please be assured that we maintain the highest standards of food safety and quality, and we have shared your comments with our kitchen team for a thorough internal review. We hope to have the opportunity to welcome you back in the future for a truly seamless and pleasant experience. Warm regards, Eleonora Olandesi Guest Relations Specialist
6.5
We ate on the Terrace which was very nice in terms of ambience. My starter, sautéed scallops on pureed potatoes was not great at all. The potato puree was lumpy and cold. And they only served 3 very small scallops! My husband had the "Ligurian" starter which featured pesto (very good!), a terrine, cheese and salami and he really enjoyed it. I ordered linguine with langoustine for my Main and it was okay; not great in terms of taste! My husband ordered the traditional pasta with pesto and it was very good (I had some of his dish given that my dish was not the best!) This kitchen could do so much better in my view - given the location and hotel... Maybe a new head chef??
10
We had a lovely dinner in a beautiful setting, though what really made the experience exceptional was the wait staff, who were kind and very friendly.
10
The moment we arrived everything was faultless the doorman, reception, the barman the restaurant staff and food made for a fantastic Xmas day experience. Thank you Hotel Bristol
2.0
Grilled scallops were frozen, grilled fish was bland, potatoes were cold, olives were very salty, tomatoes sauce didn’t serve any purpose in that dish, pesto trofie was below cooked and very salty, bread basket was very dry and one would think it’s two days old. Service was average.
10
I came at the last reservation of the evening, so i ended up being the last person there. I did not feel rushed at all. I ordered a first, second, and dessert and they were beautifully presented with taste to match. Would definitely come back.
5.0
We both ordered beef fillet for our mains but we were not asked for our preference for how we would like them cooked. Both steaks turned out to be overdone to our taste. Starters and desserts were good.
10
Delicious food and elegant room!
4.5
We were waiting at reception around 10 min to be seated, no one was coming. Food was below average, for those prices not good at all . Disappointed
4.0
Whilst the setting of this restaurant is beautiful and service was very warm (especially from the waiter Marco who was very nice to us and wonderful to talk to), I am very sad to say however that the food was absolutely unacceptable. Even if prices were lower (and this restaurant's pricing is not low, especially considering its small portion sizes) the quality of the food would still not have been justified. The food would rank as some of the worst, bland, insipid pasta and dry, flavourless meat that myself and my friends had ever tasted. The meat that I ordered was also clearly overcooked from what I had requested (rare), which the chef simply denied when we pointed this out. I do not make these comments lightly either as I had not a single complaint to make about any of the other dozen restaurants that we visited during our trip to Italy. Therefore even though the setting and service (from the waiter; most certainly not the chef) were applaudable, I cannot in good conscience recommend this restaurant whatsoever. Even awarding a rating as high as 4/10 pains me.
9.0
Food is excellent. Waiters are always in a hurry. But over all it is recommended 100%
8.5
Very good restaurant to finish the trip in Genova. The service was top the mood also.
9.0
Enjoyable occasion
10
Great food and great Server, Marco!
9.0
The outside terrace was very relaxing. I liked the 20% reduced price!!
5.0
The steak was medium rather than rare, cold and absolutely tasteless. Same were the sea bass (which was also burned to dry) and the vegetables served on the side, not even salted. The food was served on cold plates, which is very rare today. The only upsides are a beautiful restaurant hall, decent add flexible service and the low prices (with the Fork discount). Still no excuse for managing to ruin even the plain meals...
10
Really one of the most enjoyable satisfying and excellent value meals I’ve had on this trip to Italy, thoroughly enjoyed it !
10
Really enjoyed the food, friendly service and extravagant decor in this restaurant- must be one of the best in Genoa !
9.0
the place is very elegant and nice. the service is very good the atmosphere is pleasant. and the fodd is also very good quality and good
5.0
It's not gluten free /celiac friendly, not sure why it shows up first for this when you search online.
7.5
The food was good. Nothing to write home about. Prices were reasonable and the wine by the glass was delicious.
10
Excellent service and food. Well worth the visit
2.5
We were 10 Minutes to Late and they do Not reduce the bill for the fork Members, quality of meat and fish was disgusting. Flie was in the white whine glas. We have to ask for all New Knife, because i take the flie out, Pepper, Oil. All Other tables who comes after us, receive oil and bread before us
10
Wonderful service, atmosphere, and food. Reasonable prices in a lovely setting in the center of Genoa in the hotel Bristol.
9.0
The dishes were amazing. Great Italian food. Atmosphere a little fancy and quiet. The only unfortunate thing : the beautiful terrasse was not yet open.
9.5
Tried the regional specials - grilled octopus and sea bass roll. Really tasty and unique. Efficient and friendly service. A cozy and classy restaurant.
10
Awesome welcome and service by Erika. Loved it!
10
A memorable dining experience.
8.0
Great food
7.5
Lovely atmosphere and service. Food was dissapointingly average given the reputation.
10
Good price, good taste. not perfect taste.
10
Excellent food, service, and ambiance. We will definitely revisit on our next trip to Genoa!!!!
9.5
The food was delicious and fresh, the waitress helped me choose a lovely local wine and both her and the waiter were really friendly and accommodating! The decor is nice and as a solo traveler, I felt at ease.
9.5
Really lovely little restaurant. Wonderful service and delicious meal!
9.0
Very nice place for the dinner
8.0
I booked this meal to celebrate my wife’s birthday, it was really lovely, the food was good and atmosphere perfect. Whiles the food we had was good it would have been nice to have a wider choice as we are vegetarians.
10
There was so much care and attention to every detail of our meal. Service was friendly and timely, and English was understood. The food was delicious and beautifully presented. The dining room was lovely and made the dinner seem all the more special. We highly recommend this restaurant!
8.0
Nice!!!
10
Wonderful
Tripadvisor reviews
Frequently Asked Questions
Book a table
Are you a restaurant owner?
Register your Restaurant
Tell us more about you and we will contact you as soon as possible
Already a Client
Log in to TheFork Manager and contact us by Chat.