Il Ficodindia

Kamran M.8 months ago

10

Great food, professional service and nice atmosphere

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Il Ficodindia

Dear guest, thank you for your kind words. We’re glad you enjoyed the food, the professional service and the pleasant atmosphere. We look forward to welcoming you again.

Camilla Josephine C.9 months ago

10

bellissima location

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Il Ficodindia

Cara Camilla, grazie per il Suo apprezzamento! Siamo felici che la nostra location Le sia piaciuta e speriamo di rivederLa presto.

Naomi E.1 year ago

3.0

Horrible service, food quality very poor

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Imre T.1 year ago

7.0

Very nice restaurant, beautiful garden. There was a very friendly waitress and she even spoke English, the more experienced waiters were pretty unfriendly, probably because we don’t speak Italian ( but I tried my best ..) The veal fillet was tough and well done instead of medium... and the mixed salad was pretty boring... but the baked potatoes were very good, as were the mussels.

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Il Ficodindia

Dear Customer, Thank you for your feedback. We are pleased that you appreciated some of our dishes and the beauty of our garden, but we are sorry that not everything met your expectations. We will do our best to improve both the service and the quality of certain dishes, as you pointed out. We hope to welcome you again in the future to offer you a more enjoyable experience that meets our standards.

christina h.1 year ago

5.5

i was not happy with the service at all. i asked for the cous cous with fish and they didn't have it. i asked for the shrimp tartare, they also didn't have it. then the waitress suggested another shrimp antipasta, and it ended up being double the amount than the original shrimp antipasta i wanted. then the waitress knocked over my wine glass and only said "scusa" didn't even offer me a new one. and lastly, my boyfriend wanted to surprise me with a desert that had a candle for my birthday, and he specifically told the waitress that it's a surprise. the waiter that came to ask for our desert ended up giving the surprise away. to say the least, the food and atmosphere was good but the service was terrible.

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Il Ficodindia

Dear Christina, Thank you for sharing your experience, even though the service did not meet your expectations. We are truly sorry for this. We apologize for both the missing dishes and the incident with the wine glass. However, what concerns us most is the mistake with revealing the dessert surprise. This was particularly unfortunate, and we are working diligently to improve in these areas. We are glad that you enjoyed the dishes and the atmosphere, and we hope to have the opportunity to offer you a better experience in the future.

Ivan V.1 year ago

5.0

We had high expectations about this place, but our experience here was mostly disappointing. If we read other reviews in advance, we would skip this place. Half of the stuff was unfriendly and mean, especially the owner/hostess. Some of the items in the menu were missing and we weren't informed about that in advance. The menu has a qr code, which leads to the online version of the menu with pictures, but prices in it differ from the paper menu. The beer was delicious (some of them were also not in stock), but the food was very average. We ordered steak with medium doneness, but it was well-done, so we had to ask for a replacement (second attempt was fine). There was very little fish soup and it was in the baking film, which was very strange. Try to read other comments and make your own opinion, but I personally can't recommend this place. P.S. the view there is very nice.

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Il Ficodindia

Dear Ivan, First and foremost, thank you for taking the time to share your experience with us. We are genuinely sorry that we fell short of meeting your expectations. We apologize for the behavior of our staff. Courtesy and hospitality are of utmost importance to us, and we will take the necessary steps to ensure that such situations do not recur. We have corrected the errors regarding the missing items on the menu and the pricing discrepancies, and we will ensure that the information is always accurate moving forward. Additionally, we regret the mistake with the steak cooking and understand that the presentation of the seafood soup is a unique choice. Your comments have been shared with our kitchen team. We are pleased that you enjoyed the view and hope we will have another opportunity in the future to provide you with an experience that meets your expectations. Thank you once again for your valuable feedback. Every comment helps us improve.

Hector H.1 year ago

10

Food was great, service was nice and the garden and views were beautiful

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Il Ficodindia

Dear Hector Thank you for your wonderful review! We are happy to have made your visit to Sicily more enjoyable.

Chrissy B.more than 2 years

9.0

Lovely atmosphere and table in the gardens. Loved the starters - we had an Aubergine dish and broad bean puree with scallops and my Grilled Tuna dish was superb. My husband did not enjoy the local fish Ricciola as much, a tad salty. Lovely puds and super bottle of wine. Excellent, friendly service. Highly recommend this restaurant.

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Seamus S.more than 2 years

10

Wonderful outdoor setting, food excellent

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