How is the service rated at La Grotta Toscana?

The service at La Grotta Toscana is rated 9.2/10 by TheFork users.

How is the atmoshpere rated at La Grotta Toscana?

The atmosphere at La Grotta Toscana is rated 9.1/10 by TheFork users.

How is the noise level rated at La Grotta Toscana?

The noise level at La Grotta Toscana is rated 7.2/10 by TheFork users.

How is the quality of the cuisine rated at La Grotta Toscana?

The quality of the food at La Grotta Toscana is rated 9.2/10 by TheFork users.

How is the waiting time rated at La Grotta Toscana?

The waiting time at La Grotta Toscana is rated 8.7/10 by TheFork users.

Reviews - La Grotta Toscana

Name: La Grotta Toscana
Address: Via delle Oche, 20, Firenze, 50122, Italy
Price range: €30 (Prices have been provided by the restaurant)
Rating: 9.2

Reviews

9.2
of 10

Excellent

24781 reviews

Ambience

9.1

Food

9.3

Service

9.2

Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

How do we calculate ratings?

Isabel Filipa G. • 12 reviews
December 15, 2025
10/10
Amazing service from everyone in the restaurant. If I ever come back to Florence I’ll be back for sure .
Irina H. • 1 review
December 13, 2025
10/10
Amazing food and price
Paolo M. • 33 reviews
December 7, 2025
9.5/10
Very tasty traditional food. Waiter very nice.
Joana R. • 11 reviews
December 4, 2025
10/10
Amazing location, very fair price and good quality food in big portions
wu L. • 1 review
December 9, 2025
10/10
good
YT K. • 1 review
December 10, 2025
9.5/10
Very kind service staff. Tiramisu was fantastic!
Alexa M. • 1 review
December 8, 2025
10/10
Service was amazing. The steak was absolutely worth it!!
Matteo F. • 71 reviews
December 7, 2025
9/10
This restaurant always delivers: good food and exceptional ambiance. This time the bistecca was accidentally overcooked but they changed it with one that was just great.
JUNSOO L. • 1 review
December 1, 2025
10/10
All the delicious food, the service, the atmosphere... everything was perfect.
Ipek E. • 6 reviews
December 1, 2025
10/10
just amazing! very kind staff, delicious food. grazie mille!
Heayun C. • 1 review
December 1, 2025
10/10
The food was so delicious and the serving was excellent.
Julia Duarte d. • 8 reviews
November 15, 2025
9.5/10
We had a great lunch at La Grotta Toscana, and the special highlight goes to Mauricio (our waiter), which gave us a real lesson on Tuscan food and what to look for, suggested dishes so we would experience the real local food (including desert) and made his best effort in speaking English to compensate our poor Italian.
Jennifer L. • 3 reviews
November 16, 2025
4.5/10
Steak was 6/10 not charred enough at the external and flavour of the beef was kinda frozen like Gnocchi was bad
Enrico V. • 21 reviews
November 8, 2025
9.5/10
Nice and
lei t. • 1 review
November 4, 2025
10/10
Good steak
Peng S. • 1 review
November 6, 2025
10/10
Nice T-bone steak!
Hope M. • 2 reviews
November 3, 2025
6/10
Despite paying a full coperto charge, the waiter only brought us bread, without olive oil, salt or pepper. The food was only ok, the gnocchi was way too hot while the prawns were lukewarm, which makes me think it might have been microwaved, while the tagliatelle with cinghiale was very dry, I don’t know if the standards are lower when you book a discounted slot. There are better places to try in Florence, in my opinion.
La Grotta Toscana • Owner
Dear Hope, we’re sorry to hear that your experience did not fully meet your expectations. Our staff always provides Tuscan extra-virgin olive oil on request, and we apologize if this was not clearly communicated to you. All our dishes are freshly prepared — we do not use microwaves. Any temperature difference between ingredients depends on cooking times, especially for seafood. As for the wild boar tagliatelle, it’s a traditional Tuscan recipe with a rich, thick sauce, but we appreciate your feedback and will keep it in mind. Please note that the quality of our food and service is the same for every guest, regardless of the type of booking or discount applied. We hope to welcome you again for a better experience next time. Kind regards, DB La grotta Toscana
daniel l. • 1 review
November 2, 2025
5.5/10
food quality is poor and overpriced esp. the tbone The electronic menu feels like Macdonald, while not as smooth as Macdonald
CHEN H. • 1 review
October 31, 2025
7.5/10
For the steak, there is still room for improvement.
Florian L. • 8 reviews
October 27, 2025
9.5/10
Great food, every time. Local, Tuscan, unpretentious and good serrvice
Sepehr S. • 2 reviews
October 27, 2025
4.5/10
Not worth it at all. Even with 50% disscount . The meat was ok, but side orders (potato) and truffle pasta were pool. It depens what you have for expectations, I think you will find bitter food to more reasonable prices.
Kev V. • 7 reviews
October 25, 2025
2/10
Rude service from cashier and when we entered they let us wait even seats are available. Multiple reminders if you need a simple request. Not attentive.
La Grotta Toscana • Owner
Hallo Kev Thank you for your review. I must admit, it actually made me smile — dividing an €8.50 bill among three people is quite a record! Still, we’re happy you chose our restaurant, even if the math was more memorable than the meal. Wishing you better experiences… and maybe a bigger appetite next time.
Blessing S. • 25 reviews
October 15, 2025
10/10
Incredible
MIHYUN L. • 1 review
October 20, 2025
10/10
The staff was friendly and the T-bone steak was really delicious.
Michael J. • 5 reviews
October 23, 2025
10/10
Our waiter was amazing and hilarious. He gave great recommendations and helped us get the biggest bang for our buck. Our food was perfect!
wang y. • 1 review
October 22, 2025
10/10
The beef is very tender.
JingTao G. • 1 review
October 16, 2025
10/10
good
Marie-Therese O. • 5 reviews
October 15, 2025
7/10
Good food. The waiter was a bit insulted, when we asked for the menu on paper. Not so impressed with this restaurant
La Grotta Toscana • Owner
Dear Marie-Therese, Thank you for visiting us and for sharing your feedback. We’re sorry if our waiter’s reaction made you feel uncomfortable when you asked for a paper menu. Our restaurant mainly uses a digital menu, but we’re always happy to provide a printed version for any guest who prefers it. We appreciate your comment — it helps us improve — and we hope to welcome you again soon for a warmer experience. Kind regards, Davide – Ristorazione Duomo
Ivan s. • 2 reviews
September 7, 2025
8/10
Ok
Raul V. • 3 reviews
October 13, 2025
9/10
very good food
FENG X. • 2 reviews
October 6, 2025
10/10
Great experience
xing ru l. • 2 reviews
October 11, 2025
2/10
The T-bone steak tasted just so-so. I only ate one-third of it. The tiramisu was okay, but when I got home, I found that the bill had an extra tiramisu
La Grotta Toscana • Owner
Dear Customer, we are sorry to read about your experience. We would have gladly checked and corrected the bill immediately if you had informed our staff before leaving. Regarding the T-bone steak, we serve certified Chianina beef, freshly cut and grilled to order. We respect your opinion, but we assure you that quality and transparency are always our priorities. Best regards, D.B
Jin L. • 1 review
October 10, 2025
6/10
The steak was good, but the service was poor. The waiter was really impatient while taking our order, and it was very off-putting
La Grotta Toscana • Owner
Dear Customer, thank you for your feedback. We are glad you enjoyed our steak, but we are truly sorry if the service did not meet your expectations. Our team always strives to provide professional and friendly service, and we will certainly investigate the situation you described. Your comments help us improve every day. Kind regards, Ristorazione Duomo – Firenze
dylan m. • 1 review
October 8, 2025
10/10
good
Pawel P. • 2 reviews
October 6, 2025
10/10
tasty food and plasent service
Baoliang C. • 6 reviews
October 7, 2025
10/10
good
taeyeon k. • 1 review
October 6, 2025
10/10
friendly staff
Robert T. • 1 review
October 4, 2025
10/10
it is ok
Kakha A. • 1 review
October 3, 2025
10/10
Beautiful surroundings, good service, and most importantly, delicious food and the best wine.
Kelly-fab p. • 3 reviews
September 30, 2025
2/10
The atmosphere of the restaurant was nice, but the moment we walked in, the staff immediately asked if we had booked through The Fork app. As soon as I said yes, their attitude clearly changed and it felt unpleasant. This was the worst steak I had in Florence – overcooked, dry, and tough. The pasta tasted like it was mixed with store-bought sauce, and there was barely any sauce at all. The spinach dip was watery, as if it had just been heated from frozen. I usually don’t leave bad reviews, but this restaurant was truly disappointing.
La Grotta Toscana • Owner
Dear Guest, thank you for sharing your feedback. We are sorry that your review does not reflect the impression you gave us at the restaurant: when asked how your dinner was, your reply was positive. We would also like to clarify that you arrived about 40 minutes earlier than your booking time and unfortunately were not able to provide us with the reservation name at first, which may have caused some confusion. Nevertheless, we always strive to offer good food and a welcoming service, and we will take your comments into consideration to improve further. We hope to welcome you again in the future.