La Grotta Toscana
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Reviews
9.2of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Kev V. • 7 reviews
October 25, 2025
2/10
Rude service from cashier and when we entered they let us wait even seats are available. Multiple reminders if you need a simple request. Not attentive.
La Grotta Toscana • Owner
Hallo Kev Thank you for your review. I must admit, it actually made me smile — dividing an €8.50 bill among three people is quite a record! Still, we’re happy you chose our restaurant, even if the math was more memorable than the meal. Wishing you better experiences… and maybe a bigger appetite next time.
Blessing S. • 25 reviews
October 15, 2025
10/10
Incredible
MIHYUN L. • 1 review
October 20, 2025
10/10
The staff was friendly and the T-bone steak was really delicious.
Michael J. • 4 reviews
October 23, 2025
10/10Our waiter was amazing and hilarious. He gave great recommendations and helped us get the biggest bang for our buck. Our food was perfect!
wang y. • 1 review
October 22, 2025
10/10
The beef is very tender.
JingTao G. • 1 review
October 16, 2025
10/10good
Marie-Therese O. • 5 reviews
October 15, 2025
7/10Good food. The waiter was a bit insulted, when we asked for the menu on paper. Not so impressed with this restaurant
La Grotta Toscana • Owner
Dear Marie-Therese, Thank you for visiting us and for sharing your feedback. We’re sorry if our waiter’s reaction made you feel uncomfortable when you asked for a paper menu. Our restaurant mainly uses a digital menu, but we’re always happy to provide a printed version for any guest who prefers it. We appreciate your comment — it helps us improve — and we hope to welcome you again soon for a warmer experience. Kind regards, Davide – Ristorazione Duomo
Ivan s. • 1 review
September 7, 2025
8/10Ok
Raul V. • 3 reviews
October 13, 2025
9/10very good food
FENG X. • 2 reviews
October 6, 2025
10/10Great experience
xing ru l. • 2 reviews
October 11, 2025
2/10The T-bone steak tasted just so-so. I only ate one-third of it. The tiramisu was okay, but when I got home, I found that the bill had an extra tiramisu
La Grotta Toscana • Owner
Dear Customer, we are sorry to read about your experience. We would have gladly checked and corrected the bill immediately if you had informed our staff before leaving. Regarding the T-bone steak, we serve certified Chianina beef, freshly cut and grilled to order. We respect your opinion, but we assure you that quality and transparency are always our priorities. Best regards, D.B
Jin L. • 1 review
October 10, 2025
6/10The steak was good, but the service was poor. The waiter was really impatient while taking our order, and it was very off-putting
La Grotta Toscana • Owner
Dear Customer, thank you for your feedback. We are glad you enjoyed our steak, but we are truly sorry if the service did not meet your expectations. Our team always strives to provide professional and friendly service, and we will certainly investigate the situation you described. Your comments help us improve every day. Kind regards, Ristorazione Duomo – Firenze
dylan m. • 1 review
October 8, 2025
10/10
good
Pawel P. • 2 reviews
October 6, 2025
10/10tasty food and plasent service
Baoliang C. • 5 reviews
October 7, 2025
10/10
good
taeyeon k. • 1 review
October 6, 2025
10/10
friendly staff
Robert T. • 1 review
October 4, 2025
10/10it is ok
Kakha A. • 1 review
October 3, 2025
10/10Beautiful surroundings, good service, and most importantly, delicious food and the best wine.
Kelly-fab p. • 3 reviews
September 30, 2025
2/10The atmosphere of the restaurant was nice, but the moment we walked in, the staff immediately asked if we had booked through The Fork app. As soon as I said yes, their attitude clearly changed and it felt unpleasant. This was the worst steak I had in Florence – overcooked, dry, and tough. The pasta tasted like it was mixed with store-bought sauce, and there was barely any sauce at all. The spinach dip was watery, as if it had just been heated from frozen. I usually don’t leave bad reviews, but this restaurant was truly disappointing.
La Grotta Toscana • Owner
Dear Guest, thank you for sharing your feedback. We are sorry that your review does not reflect the impression you gave us at the restaurant: when asked how your dinner was, your reply was positive. We would also like to clarify that you arrived about 40 minutes earlier than your booking time and unfortunately were not able to provide us with the reservation name at first, which may have caused some confusion. Nevertheless, we always strive to offer good food and a welcoming service, and we will take your comments into consideration to improve further. We hope to welcome you again in the future.
Zoey L. • 1 review
September 28, 2025
9.5/10Good
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